
Liberham Lodge is a wonderfully warm and cosy homeAntoinette F B(Friend of Resident/Service User)



Liberham Lodge is a wonderfully warm and cosy homeAntoinette F B(Friend of Resident/Service User)



Liberham Lodge in Leatherhead is a luxury care home offering personalised, high-quality dementia, nursing and residential care on a respite or permanent basis.
The Surrey care home is surrounded by green fields and has beautiful, landscaped gardens - keen gardeners can join the home's gardening club. Inside there is a range of shared spaces including a café, cinema room and hair and beauty salon.
Residents can enjoy the spacious en-suite bedrooms,...
Care Provided by Liberham Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Minibus or other transport
- Lift
- Gardens
- Bar/Café
Funding & Fees
Weekly Charges per Person
needs assessment which is required to fully understand the level of care and support required by each
individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing
Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Liberham Lodge for full pricing details and T&Cs.
Contact Liberham Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Jagpal Singh(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (73)
Liberham Lodge Reviews (108)
Liberham Lodge has a Review Score of 9.9 (9.877) out of 10, based on 26 reviews in the last 2 years.
Over all time Liberham Lodge has 108 reviews.
Excellent, courteous, efficient and caring staff - always willing to discuss any matters relating to the resident/my wife.
Here at Gracewell of Bookham we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, and these will be shared with the team.
I am the power of attorney to a 98yr old lady who has happily been resident here for nearly two years. During my visits to her, it was clear that I could assist her and Gracewell Bookham further by volunteering to run the Friday Flower Club where residents are supported and encouraged to arrange flowers that are then placed in the bistro coffee area and for vases in the ground floor dining room. We change the theme each week to keep everyone interested and stimulated. I have helped further by assisting at the one and two year anniversary garden parties, as well as running the summer outdoor activities with my husband who is also a volunteer. We played green bowls, putting and french boules. Recently I helped the activities staff to have an afternoon tea party to raise funds for Alzheimer’s World Day. All of these have been great fun and rewarding for all the residents. By volunteering, I have been able to feel closer to understanding how the different departments all function.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Memory Care wing is so well designed, his room is lovely and the activities warm-hearted and inclusive. Unprompted, they organised a birthday party for him and within days we were singing and eating ice cream at their own second anniversary BBQ. For the first time in 20 years of caring for my dad, I can relax. He has a new lease of life and so do I!
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
Very pleasant - very caring. Lovely food. Chance to meet new people.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team
My aunt arrived at Gracewell after seven weeks in hospital, physically and mentally in a poor state of health and unwilling to successfully cooperate with anyone.
Over time, this has changed through the staff’s dedication, patience, tenacity, compassion and care (much of which was over and above what might have been expected). All this has meant that my aunt has regained her health and is now able to return to her much loved home after nine months of respite care with Gracewell.
Living a long way from the care home and not being able to visit as often as I would like, I would particularly like to thank all staff for their time, understanding and communication and for giving me the peace of mind that my aunt was in safe hands and that you helped her and us achieve her goals.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team
Before we moved him, his speech ability had reduced to barely being able to say a single word, now after five months at Gracewell he can have conversations again and is able to express himself once more. His diabetes is catered for and his general appearance and personal hygiene are as you would want your parent to be.
The general standard of the facility is fantastic and we as a family are very happy with our choice to move him to Gracewell.
I have spent but a few weeks at Gracewell of Bookham but can honestly say that I have been treated like royalty here. The staff are all extremely helpful and pleasant which is so important in a place like this. The services I have received have also been of a high standard, including the food, which has always been very good indeed - in fact I have felt very spoilt! The activities take place daily and there is always something to interest me.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team
All staff members were extremely helpful and very friendly, nothing too much trouble.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team
Staff sitting with feet on nurses station, Mother left in bed and not taken to dinner or offered food until I took her to find the dining room less than half full and part cleared. Other residents still in rooms and not at dinner and still had to ask for a plate of food, then left to feed her myself.
Cups and glasses left for patients who cannot hold cups or utensils without dropping it over themselves. Then to discover the lady washing up, cleaning, etc. is a relative of another resident and not a staff member who, like me, has had enough.
Lipservice granted to relatives but no action.
Hi Ian – thank you for your review, and for taking the time to speak with us directly about this. We regret that your mother has not always enjoyed the high standards of service that we pride ourselves on. As discussed with you, we have an action plan in place to address many of the matters you...
The stimulation from daily engagement with staff, and their kindness, patience and interest shown to P, have led to noticeable improvements.
The move to Gracewell has been the best thing for P. It has also made such a difference for us - always made to feel welcome, and given the time to chat about how things are going, and with such kindness and understanding.
You just have such confidence, knowing everything is so well managed. And all this in such excellent facilities- it is so lovely to see P in such bright, light, comfortable and well cared for surroundings and sit or wander around with him in the beautiful gardens.
Your feedback is very important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team
A clean and friendly home. All the staff are very proactive and the food is top quality. The home is very spacious and parking is not a problem. The gardens are big and well laid out. Excellent home!
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team
The new manager has made no attempt to introduce herself to us and never seems to be there. Staff moral appears to be low, cleaning has deteriorated and there is never enough car parking during the day.
Just a few of the issues which need addressing.
My mother is very happy at the home and for that I am very grateful.
Gracewell is a fantastic care home. My mum has been there for almost a year now and settled in within a couple of days. All the staff are brilliant and nothing is too much trouble. The care they take with the residents is outstanding and nothing is too much trouble for them.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team
We chose Gracewell of Bookham for our mother, initially for a period of respite care after she was discharged from 6 weeks' hospitalisation due to serious illness. Considerable research of various in-home and care home options was carried out and Gracewell was chosen after a recommendation from friends and several visits. We have been truly amazed at the progress she has made since she arrived at Gracewell. The staff have been magnificent, the level and quality of care has been wonderful and, as a result, she has felt safe, secure and has settled in quickly. She has been encouraged to join in various activities and has decided to become a permanent resident - the ultimate endorsement.
My mother came to stay in October last year and was in a distressed state after a prolonged stay in hospital. She is now a changed lady. Her dementia is well controlled. When we visit her she is always well groomed and dressed and takes part fully in the life of the home. The food and activities programme are both very good and varied.
Her birthday, last week, was celebrated by the staff, residents and family. She was moved to tears with the lovely birthday wishes and cake.
Our family and friends are free to visit at any time and always greeted with a friendly welcome. There are lovely reception areas where we enjoy a cup of tea and coffee with mum. She is very proud of her new home.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team
My Father was one of the first residents to move into Gracewell of Bookham in August. All of the staff were fantastic from the beginning and helped him to settle very quickly. The managers, front desk, nurses, carers, activity manager, housekeeping, maintenance staff and chefs are all very friendly and extremely helpful. The chef made a wonderful chess cake for my Father on his 90th birthday. The staff made him feel very special and threw him a party and arranged dancing for him which he absolutely loved. The staff play chess and the piano with him and have really got to know him. One of the carers even puts the cricket on the big screen in the lounge for my Father as he knows he loves cricket. I can not praise the home enough. They are extremely kind and caring and very welcoming to families. My Father feels very safe and happy and he enjoys the food. The carers and nurses are outstanding and I feel confident that my Father is being cared for in the very best way by such kind people.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team.
My family are very pleased with all aspects of Gracewell Bookham for my father. Excellent purpose built facilities with wonderful gardens make for a very uplifting experience. Enthusiastic and well-trained staff have certainly helped my father settle at Gracewell. He enjoys his food and appreciates the good standard of the cooking and variety that is available. Having seen the professionalism of the nursing team there, we are very reassured about this aspect of the care available round the clock for my father. A varied activities programme is available which seems to cater for all sorts of interests.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team.
Mum joined Gracewell Bookham just a couple of months after they opened in October 2017. To date, we have been very happy and comforted by the level of attention and care that the amazing staff provide. We would wholeheartedly recommend this place to anyone considering it for their loved one.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team.
The staff were all, without exception, friendly and very helpful. We had difficulty getting my mother admitted to Gracewell of Bookham and the staff went to great lengths to assist and help in what was a very frustrating process for me. The level of care and support for my mother was excellent all the time and the whole ambience of the home was excellent.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bath Team.
I can't recommend Gracewell of Bookham more highly. Sadly my mother only spent 3 weeks as a resident, but she was looked after with great respect, tempered with a little humour, during her stay.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Gracewell of Bookham Team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (45) & Events (0)
- 01 Jul 2026
A care home in Leatherhead has announced the winners of its barking mad competition. Care UK’s Liberham Lodge, in Little Bookham, ‘raised the woof’ with its very own dog show....
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
There are no upcoming events for Liberham Lodge.
Accreditations
There are no accreditations posted yet for Liberham Lodge.
Meet the Team (2)

I’m an experienced home manager, and I joined Care UK from another big care provider in 2016. I wanted to be part of a more proactive company that would help me achieve my goals. Care UK has a very good reputation and is well known for caring as much for its colleagues as its residents.
I believe that, as a home manager, you’re as good as your team. That’s why I always make sure I’m giving colleagues the support they need to do their jobs well. I love walking around the home, checking in with them and the residents. It’s wonderful when residents take the time to sit and chat to me and share what they’ve been doing that day.

I’m Georgie Wilkins, and I’ve been working as a Customer Relations Manager with Care UK for the past 5 years.
I’m really passionate about supporting people and being there for families when they’re making such important decisions about care. I understand how emotional and sometimes overwhelming the journey can feel, so I always try to make things as simple, clear and reassuring as possible.
For me, it’s all about building genuine relationships. I take the time to listen, understand what matters most, and make sure every person feels heard, valued and comfortable. I want families to feel supported from that very first conversation and to know they can always come to me with any questions or worries.
I’d describe myself as warm, approachable and understanding, and I pride myself on creating a friendly, welcoming experience for everyone I meet. It’s important to me that people feel at ease and confident in the choices they’re making.
Being part of Care UK means a lot to me, and I’m proud to work alongside such a supportive team to help create a place where residents truly feel at home.
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