Casa di Lusso Dementia Nursing Home, Bridgwater, Somerset
Casa di Lusso Dementia Nursing Home, Bridgwater, Somerset
Casa di Lusso Dementia Nursing Home, Bridgwater, Somerset

Casa di Lusso Dementia Nursing Home has been purpose-built to provide positive outcomes for people living there. The home features all the latest in care home technology to give peace of mind to residents and their loved ones. The home is primarily for individuals living with dementia and/or general nursing needs. The home also provides care for individuals with learning disabilities and mental health conditions.

Notaro homes have more than 30 years' experience as a care provider and created Casa di Lusso as a welcoming home where people can live happy and relaxed lives.

Each room features an en-suite, as well as double glazing, under floor heating and a nurse call system, which alerts the care team to any unusual movement during the night. The rooms are elegantly decorated and beautifully furnished and residents are encouraged to bring elements of their home, to enhance their living area and make it more familiar. Memory boxes are located just outside each of the rooms and are filled with precious memories of the person living there.

The landscape gardens surrounding the home create a tranquil and relaxing space. Being able to go outside and smell the flowers, or attend to some planting, can help bring a sense of wellbeing and serenity.

A vibrant colourful play area, complete with a pirate ship provides the ideal entertainment for younger visitors to the home. This area is visible from the sun and garden rooms and allows residents and relatives to watch the children playing in a safe area.

Group: Notaro Homes Ltd

Person in charge: Nqabutho Sibanda (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 90 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Substance Misuse

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 45+.

Languages Spoken by Staff (other than English): Italian, Polish

Single Rooms: 90

Rooms with ensuite WC: 90

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Casa di Lusso is situated on the northern outskirts of Bridgwater, at the top of Bath Road, not far from Junction 23 of the M5 close to Bower Manor Housing Estate.

Visiting:

All visitors to Casa di Lusso will be expected to go through reception, outside office hours there will be an entry alarm system, which will be operated by the staff. Visitors will need to sign in and out of the home for security and safety reasons.

Parking:

There is a private car park with plenty of spaces within the grounds of Casa di Lusso.

Latest Care Quality Commission* Report on Casa di Lusso Dementia Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Casa di Lusso Dementia Nursing Home has a Review Score of 9.4 (9.392)

The Review Score of 9.4 (maximum of 10) for Casa di Lusso Dementia Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Casa di Lusso Dementia Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.948 for Casa di Lusso Dementia Nursing Home is calculated as follows: ( (91 Excellents x 5) + (5 Goods x 4) ) ÷ 96 Ratings = 4.948

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.444 Points relating to the number of positive Reviews for Casa di Lusso Dementia Nursing Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 18 positive Reviews (90 registered maximum number of service users ÷ 5). 8 Reviews ÷ 18 Target = 0.444

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Casa di Lusso Dementia Nursing Home?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Casa di Lusso Dementia Nursing Home

  • Son of Resident/Service User
    3
  • Sister of Resident/Service User
    2
  • Grandson of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

Very friendly staff, they respect my mother's dignity at all times. When dressing her they take the time to find matching and suitable clothes. When relations and friends visit the staff go out of their way to welcome them. A good well run house.

How likely would you be to recommend Casa di Lusso Dementia Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sharon Warren, Public Relations Manager at Casa di Lusso Dementia Nursing Home responded to this review on 03 Oct 2017:

Thank you for your kindness in sharing your opinions of Casa di Lusso. I will be sure to share your wonderful review with the team within the home.

My dear mother entered the Casa di Lusso Nursing Home for palliative care following an unexpected visit to a hospital.
The manager was helpful in showing me around allowing me to take pictures and a video to help Mum decide on the facilities before leaving the hospital. She loved it and decided she would spend her final weeks here.
This new facility met all our expectations (son and daughter-in-law as well) and Mum even had a choice of private rooms! In the 4 weeks she spent there, Mum was very pleased and we too were impressed by the dedication of staff and their commitment to ensure Mum was happy and comfortable.
In Mum's final days, we were given, and we took, the opportunity to live in so we could be with Mum. This was so thoughtful and we were amazed at the level of care and consideration afforded including providing a cake for her 87th birthday. All the staff involved with Mum and family were really caring throughout. We will never forget what you did for us.

How likely would you be to recommend Casa di Lusso Dementia Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sharon Warren, Public Relations Manager at Casa di Lusso Dementia Nursing Home responded to this review on 03 Oct 2017:

Many thanks for taking the time to write such a wonderful review of Casa and the hardworking staff within the home. I will be sure to share your words with all involved.

Kind and friendly staff. My grandfather enjoys the care and facilities provided. I am very happy with the service and help that your staff has paid me. I would highly recommend your care facility. Many thanks.

How likely would you be to recommend Casa di Lusso Dementia Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sharon Warren, Public Relations Manager at Casa di Lusso Dementia Nursing Home responded to this review on 07 Sep 2017:

Thank you so much for taking the time to write such a lovely review of Casa di Lusso. I will be sure to share it with all the staff working within the home and on behalf of the company, wish you all the very best.

My brother arrived at Casa di Lusso in December 2016 for rehab after breaking his hip. He was doing well but unfortunately, his health took a nosedive in January and he is now permanently there.
I cannot praise the home and all the staff members enough, they are all so friendly, helpful and the care given to my brother has been excellent.
They are open to advice and suggestions. The rooms are excellent and cleanliness is to a high standard, so much so, it doesn't smell like a nursing home, which is amazing.

How likely would you be to recommend Casa di Lusso Dementia Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sharon Warren, Public Relations Manager at Casa di Lusso Dementia Nursing Home responded to this review on 13 Jul 2017:

Thank you so much Jacqueline for taking the time to write such a lovely review. The home has only been open a short while, and reviews such as this are so important for the staff to be able to see what a wonderful job they are doing. I will be sure to share this with them. On behalf of the company and Casa di Lusso, thank you.

The home and its staff are excellent in all respects.

How likely would you be to recommend Casa di Lusso Dementia Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sharon Warren, Public Relations Manager at Casa di Lusso Dementia Nursing Home responded to this review on 11 Jul 2017:

Thank you so much for taking the time to comment about Casa di Lusso. I will be sure to pass on your comments to our hard working staff.

I could find no faults when I visited my brother. The home is very clean, spacious. Staff are very welcoming and patient and spend time with each patient.

If I have any problems they take time to help solve them and do not hesitate to phone me if they have any problems with my brother. I would have to compromise if he was ever moved.

How likely would you be to recommend Casa di Lusso Dementia Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sharon Warren, Public Relations Manager at Casa di Lusso Dementia Nursing Home responded to this review on 28 Jun 2017:

Thank you so much for sharing your views and opinions of Casa di Lusso, Bridgwater. Our staff are always thrilled to receive such lovely comments. On behalf of the company, we thoroughly appreciate you taking the time to do this.

Everything is excellent, clean and tidy. Excellent facilities, well looked after. Cannot fault anything.

How likely would you be to recommend Casa di Lusso Dementia Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sharon Warren, Public Relations Manager at Casa di Lusso Dementia Nursing Home responded to this review on 28 Jun 2017:

Many thanks for taking the time to make such lovely remarks about Casa di Lusso. It is so nice to be able to share with our hardworking staff within the home.

Mum came to Casa di Lusso after being discharged from the hospital after a nasty fall. She was very frail, lost a lot of weight and wanted to die. Your wonderful staff soon changed that.
Mum was made to feel special, encouraging her to eat and back her lovely sense of humour. We were also made very welcome and the staff were always ready to listen and answer our questions which were many.
Mum had her 90th birthday there with all the family and the staff made a fantastic buffet, the great grandchildren really enjoyed Pirate ship and pets corner. Mum is now ready to go to a residential home due to the very special care you gave her, so a big thank you to all the staff for giving us back our very special mum, now 1 and a half stone heavier.

How likely would you be to recommend Casa di Lusso Dementia Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sharon Warren, PR Manager at Casa di Lusso Dementia Nursing Home responded to this review on 12 Jun 2017:

Mr C may I start by saying how extremely grateful we are for you taking the time to write such a lovely review of Casa di Lusso. It is so lovely to hear how Mum was able to rest, heal and regain enough strength to be able to move to more suitable accommodation to match her health needs. I have spoken to the staff at Casa and they all speak so fondly of mum and how they thoroughly enjoyed caring for her and watching her health improve greatly.
Receiving reviews such as this gives the staff a real lift and affirms the wonderful care they provide is being well received and appreciated.
I will be sure to pass on your wonderful comments to all involved in looking after Mum.
On behalf of the company and the Notaro Family, thank you once again and best wishes to you and your family, especially Mum.

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