Casa di Lusso Nursing Home

Bower Lane, Bridgwater TA6 4GU
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9.6 65 Reviews
  • Casa di Lusso Nursing Home, Bridgwater
Casa di Lusso Care Home has been purpose-built to provide positive outcomes for people living there. The home features all the latest in care home technology to give peace of mind to residents and their loved ones.

Each room features an en-suite, as well as double glazing, underfloor heating, and a nurse call system, which alerts the care team to any unusual movement during the night, creating peace of mind for many relatives.

The rooms are elegantly decorated and beautifully furnished and residents are encouraged to bring elements of their home, to enhance their living area and create a more familiar home from home. Memory boxes are located just outside each of the rooms which are filled with precious memories of the person living there, helping the person to identify with their own private accommodation.

Casa di Lusso boasts a cinema, hair & beauty salon with weekly visits from hair stylists, a garden room and sun room for complete relaxation and the very popular cafe bar.

Landscaped gardens surround the home creating a tranquil and relaxing space. Being able to go outside and smell the flowers, or attend to some planting, can help bring a sense of well-being and serenity. Greenhouses and raise planters mean that gardening can remain very much be a part of daily life.

A vibrant colourful play area, complete with a pirate ship provides the ideal entertainment for younger visitors to the home. Visible from the sun and garden room, allows residents and relatives to watch the children playing in a safe area.

A firm favourite is the petting farm located within the grounds, home to many wonderful animals, such as rabbits, chinchillas, birds and the alpacas roaming in a field watched and enjoyed by the residents.

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Care Provided by Casa di Lusso Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sareena Modommattathil (Deputy Manager)
  • Admission Criteria
    • Ages 45+
  • Room Information
    • Single Rooms (86)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (86)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Casa di Lusso Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,635
    • Self-Funded Residential Dementia Care from £1,635
    • Self-Funded Nursing Care from £1,635
    • Self-Funded Nursing Dementia Care from £1,635
    • RESPITE Self-Funded Residential Care from £1,635
    • RESPITE Self-Funded Residential Dementia Care from £1,635
    • RESPITE Self-Funded Nursing Care from £1,635
    • RESPITE Self-Funded Nursing Dementia Care from £1,635

  • We also accept OPMH-clients with Local authority funding.
    Contact Casa di Lusso office to know the availabilities or to arrange a tour of the home.
  • (these prices are only a guideline, please contact Casa di Lusso Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors to Casa di Lusso will be expected to go through reception, outside office hours there will be an entry alarm system, which will be operated by the staff. Visitors will need to sign in and out of the home for security and safety reasons.


  • Parking

  • There is a private car park with plenty of spaces within the grounds of Casa di Lusso.


Casa di Lusso Nursing Home Reviews (65)

Total of 65, showing 1-20
9.6

Casa di Lusso Nursing Home has a Review Score of 9.6 (9.624) out of 10, based on 12 reviews in the last 2 years. Over all time Casa di Lusso Nursing Home has 65 reviews.

Overall Experience

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  • 9
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Date Published

65
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Review from M H (Sister of Resident) published on 23 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were friendly and welcoming. Very caring and sensitive support and care shown to my brother and myself. I was notified immediately if my brother was poorly or had a problem. Thank you to all the staff, your support and love was appreciated.

Reply from Pip Harris, Marketing Manager at Casa di Lusso Nursing Home

Thank you so much for taking the time to write this lovely review. It is wonderful to hear that you and your brother have felt supported and cared for at Casa di Lusso. The team take great pride in providing compassionate, sensitive care, and knowing that this has made a difference to you means a lot. Keeping families informed and involved is incredibly important, and we're glad you felt reassured and connected throughout. I will pass your kind words on to the manager and team at Casa di Lusso - I am sure they will be delighted to read them. Kind regards, Pip


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Review from Dawn C (Daughter of Resident) published on 24 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father moved to Casa di Lusso in July 2023 and sadly passed in February 2025, but his time at the home exceeded my expectations. Dad had complex dementia and medical needs but nothing was too much trouble for any of the staff. They were always quick to reassure me and keep me in the loop with regard
to any issues that arose, and helped complete necessary forms and documents. Dad was encouraged to join in activities, many of which he would never have considered when younger, and one lovely memory I have, is of him flower arranging, something that was always my Mother's domain.
All the staff are amazing, and truly care. To be greeted by name as you arrive, for them to tell you that "Dad was very chatty this morning when they walked through the unit" or "He's a bit grumpy today" really lifted a burden off my shoulders.
My Dad had the best care possible, and now he's gone I will miss the smiles and caring staff that made our dementia journey bearable.

Reply from Pip Harris, Marketing Manager at Casa di Lusso Nursing Home

Thank you so much for taking the time to share your experience of Casa di Lusso in this lovely and personal review. We are truly sorry for your loss and extend our deepest condolences to you and your family. It was a privilege to care for your father, and the team at Casa is honoured to have been a part of his journey. Your kind words about our staff and the care your father received mean everything. Our staff strive to create a warm & supportive environment for residents and their families, and knowing that they could provide comfort during this time is incredibly meaningful. The memory of your father arranging flowers is beautiful, and we are so pleased that he was able to engage in activities that brought him joy. It is these special moments that make what we do so rewarding. Please know that our team will remember your father fondly, and we are grateful that you felt supported throughout his time with us. If there is anything we can do for you, please don't hesitate to reach out.


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Review from Stewart R (Son-in-law of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law became a resident at Casa di Lusso in May 2024, she was previously in another care home for a truly brief period but that care home was unable to deal with her extensive needs. I have only praise for Casa di Lusso, they have been able to deal with my mother-in-law's needs and her excessive
and difficult behaviours. The support we have received from the management and staff has been of the highest order. Their caring qualities are exceptional. The management has helped us to deal with the various legislation that is involved with a person who has advanced dementia and this has been invaluable. The family and I were unsure about placing my mother-in-law into care but now know that it was the right thing to do making her safe and cared for to the highest standards!

Reply from Pip Harris, Marketing Manager at Casa di Lusso Nursing Home

Thank you so much for taking the time to share your experience in this lovely review. We understand how difficult it can be to make the decision to place a loved one in care, especially when they have complex needs. It means the world to us that you and your family now feel confident in your decision and that your mother-in-law is receiving the care and support she deserves. Our team is dedicated to providing compassionate, person-centred care, and we're grateful for your recognition of their efforts in both meeting her needs and guiding you through the process. Thank you again for your kind words, I will share them with the Home Manager and Team at Casa - I am sure they'll be delighted to read your review. Kind regards.


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Review from Christopher H (Son of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is no longer with us. Mum received palliative care in her final days at Casa di Lusso Nursing Home. I would text family, peaceful, loved and cared for. Those words could have been used for the entirety of mums time living at Casa di Lusso. The staff are wonderful. Those going home for the weekend,
came in to see mum before going home; they knew there would be no mum come Monday morning. I would remark to my work colleagues, the staff are like extended family. They knew mum inside out; we are indebted to them for the loving care showed to mum. Dad also had a brief stay at Casa di Lusso. With dad witnessing at first hand the exceptional care being given to mum, dad made his departure to join the other angels; and wait patiently for mum. Everything written back in July 2023, is as true today, as it was then. The final words though, belong to mum. About May, mum said to me, how long have I been here? About sixteen months mum. Everyone is so kind to me.

Reply from Pip Harris, Marketing Manager at Casa di Lusso Nursing Home

Thank you so much for sharing such a touching and personal review about your Mum's time at Casa di Lusso. It truly means the world to our team to know that we were able to provide her with the peace, love, and care she deserved during her time with us, especially in her final days. We are deeply moved to hear how supported you and your family felt. Your words about the staff being like extended family are genuinely moving to read. Hearing your mum's kind words about everyone being so good to her reminds us why we do what we do. We are incredibly honoured and proud to have been a part of your Mum and Dad's stories. Thank you again for your kind words, they mean so much to all of us.


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Review from C F (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent his last weeks here, as he was palliative. The care that dad received was amazing, staff were all fantastic with dad and treated him with great dignity and respect.
I would highly recommend this home to anyone, it is the best in the area.
The facilities are fantastic, clean and doesn't
resemble a normal care home, more like a hotel.
I would like to thank all the staff for their compassion, empathy, and support with everything, thank you.

Reply from Pip Harris, Marketing Manager at Casa di Lusso Nursing Home

Thank you so much for taking the time to share your kind words and heartfelt review of our Casa di Lusso Care Home. And thank you for entrusting us with your dad's care. Our team is dedicated to providing compassionate, dignified, and respectful care, and it means the world to us to know that you felt this throughout your dad's stay. It's also wonderful to hear that you appreciated our facilities and found them to provide a comfortable environment. I will pass on your thanks to the care team who will be very touched to read your kind words. Please do reach out if you need anything. Thank you again for your trust and heartfelt words.


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Review from Nigel D (Stepson of Resident) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I saw my Stepmother by video every week and visited every couple of months. Each time she seemed content and all the staff were very helpful, considerate, and caring. Although she didn't take part in many of them, there were a lot of activities going on. All areas appeared clean and smart, not just
reception.

Reply from Pip Harris, Marketing Manager at Casa di Lusso Nursing Home

Thank you so much for taking the time to review our Casa di Lusso Care Home. We are so pleased that our staff team facilitated essential communication between you and your Stepmother via video and visits, and this comforted you to know that she was being well cared for by our team. I will pass your review on to the Care Home Manager who will be pleased to read it. Kind regards.


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Review from Justin A (Son of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a truly wonderful nursing home.
My mother was a resident for nearly 3 years at Casa di Lusso before she finally passed away peacefully. In that time I was continually impressed by the home. There were so many positives, though the top one was the stability of both management and carers such
that by the end of my mother's time at Casa di Lusso they felt like family friends.
The building is modern and the rooms are clean and comfortable. The staff including the manager, nurses, carers, activities leader, and housekeeping are always friendly and helpful. Mum was never talked over, even when it wasn't obvious she was able to understand they always included her in their discussions with me and sought her input to her care. My mother's preferences were always sought, and ways were found to make a long stay in residential care as personal and home-like as possible.
I am grateful to Cassa di Lusso, and Mum came to call it home.

Reply from Pip Harris, Marketing Manager at Casa di Lusso Nursing Home

Thank you so much for taking the time to write such a lovely review of our Casa di Lusso Care Home. It is touching to read your kind remarks about our staff team who had the privilege of caring for your mother over the past three years. It's wonderful to hear that our team's dedication and the stability of our management and carers made such a positive impact. We strive to create a comfortable, friendly, and supportive environment, and your feedback reaffirms that we are achieving our goals. I will pass this lovely review on to the Manager and the wider team who I am sure will be very touched to read it. Kind regards.


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Review from Susan G (Wife of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found it very difficult to come to terms with my lovely husband being anywhere other than home, where it feels he belongs. We have shared our lives for the past 45 years, but if he has to be anywhere I have felt your staff have been so kind and treated him with such respect that I have comfort
in knowing he is with you. Nothing ever seems too much trouble and they are always considerate when I or other family and friends visit. I cannot praise your home enough. I feel you have given him some dignity back in his life at a time when that is very difficult, thank you all.

Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Thank you for taking the time to write this great review of our Casa di Lusso Care Home. It's wonderful to hear that you've found the staff to always be kind, and supportive and that the care delivered is dignified. I will pass your kind words on to the staff team, as I'm sure they'd love to see your review. Kind regards.


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Review from S W (Wife of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From arrival at reception to the ward, absolutely brilliant care to my husband while at Casa di Lusso Nursing Home, all staff are very kind and considerate. Could not fault this place. Would definitely recommend this care home.

Reply from Caroline Walton, Quality & Compliance Manager at Casa di Lusso Nursing Home

Thank you for your excellent review and kind words regarding the care of your husband at Casa di Lusso.


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Review from T W (Niece of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You all make Casa such a lovely place to be. We always felt welcomed, and Aunty was always cared for wonderfully. She was happy and safe; you all do an amazing job. We are so grateful she was with you all. All the staff were friendly and helpful. Nothing was too much trouble. You are all amazing. Thank
you so much.

Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Thank you for these kind words. This has been passed on to the team. It is nice to hear back from families about their satisfaction and happiness with the care provided at Casa di Lusso.


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Review from J V (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff throughout. Very caring individual care. Great facilities for residents. Just a wonderful place for long term care. Treating residents as an individual throughout their stay - so well done. Thank you very much everyone.

Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Thank you for taking the time to write this great review of our Casa di Lusso Care Home. It's wonderful to hear that you've found that the level of care is of a high standard. I will pass your kind words on to the staff team as I'm sure they'd love to see your review.


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Review from R S (Daughter of Resident) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was at Casa di Lusso Nursing Home from September 2019 until he died in May 2022, he had dementia. We moved Dad back from Musgrove so he could receive better end-of-life care at Casa di Lusso Nursing Home than the hospital could provide. Management and staff did everything they could to make me
and Mum comfortable over his last days and nights. On arrival back from Musgrove, the day staff stayed late past their 12-hour shift to help settle Dad back in and welcome him home. The night staff were also wonderful, regularly checking on him and us while explaining what was happening. The final day, we encouraged staff to come and say their goodbyes, which they did. Management made a special trip out of their busy day to come and pay their respects too. The last few hours, Dad was surrounded by all the staff who had known him and us from day one, it was a peaceful and dignified ending. One year on we still visit Casa di Lusso Nursing Home to say hello, they always give us a warm welcome and treat us like family.

Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Thank you for taking the time to write this great review of our Casa di Lusso Care Home. It's wonderful to hear that you've found that the level of care is of a high standard and Dad's journey had a dignified ending. I will pass your kind words on to the staff team as I'm sure they'd love to see your review.


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Review from Nigel B (Son of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody concerned with my father has looked after him with great care and attention. I cannot fault any of the services supplied. I would recommend the home to anyone.

Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Dear Nigel, thank you for these kind words. This has been passed on to the team. It is nice to hear back from families about their satisfaction and happiness with the care provided at Casa di Lusso.


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Review from A H (Daughter of Resident) published on 15 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Casa di Lusso Nursing Home as an emergency case in December 2021, as her previous care home closed and she needed nursing care, which was difficult to secure in lockdown. Casa provided that essential care and support. Despite the lockdowns and a lack of government guidance post-pandemic
on 'getting back to normal' with residents' visits, the Casa team dealt with this with calm and reasonable dialogue.
Mum's care is consistently good and she appreciates all that is done for her in personal care, practical help, emotional support and helping to keep her mentally stimulated. Mum doesn't like asking for help and it is difficult sometimes to be sure that she is getting sufficient fluids etc. as she is reluctant to ask or sometimes unable to buzz for help, as recently on her return from hospital.
Residents' interaction with the Casa 'pets'; - rabbits, chinchillas and alpacas - is facilitated by the activity coordinators. With warmer weather and hopefully her improving health, it would be lovely for Mum to be wheeled into the garden for a change of scenery from her room as she is no longer mobile. Also, Casa ensures that its residents do not miss out on any major events like Christmas, Valentine's Day, Easter and the Queen's Platinum Jubilee.

Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Dear A H, thank you so much for your positive comments which will be shared with the whole team. It is always good to hear how happy our families are and to take suggestions.


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Review from Susan P (Daughter of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into the home in January 2020. I was so pleased to find such a lovely place for her to live. The staff were excellent - caring, cheerful, friendly and professional. It was very reassuring to know Mum was receiving such good care, particularly as I lived over 200 miles away. Her room was beautiful,
clean and welcoming. The facilities and activities were wonderful, I know Mum enjoyed them whilst she was able. She sadly passed away at the end of March. During Mum’s last few days all the staff went above and beyond to look after her. Treating her with dignity and respect, whilst also ensuring that myself and my daughter were given care and support during that difficult time. I am so very grateful that Mum was able to spend her last few years in such a place. I would like to say a big thank you to all the team - carers, nurses, activities staff, receptionists, management and cleaners with whom I had the pleasure of dealing with during Mum’s stay.

Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Dear Susan, thank you so much for your positive comments which will be shared with the whole team. It is always good to hear how happy our families are. Thank you again. Best wishes.


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Review from Loraine T (Wife of Resident) published on 25 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The continuing care my husband has received in Casa di Lusso Nursing Home is excellent. He is treated with dignity, care and respect. All the staff I have come into contact with are friendly, efficient and polite. I can only speak from the care and treatment I have witnessed for which I can't speak
highly enough.

Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Dear Loraine, thank you for taking the time to write this great review of our Casa di Lusso Care Home. It's wonderful to hear that you've found the staff to always be friendly and efficient and that the level of care is of a high standard. I will pass your kind words on to the staff team, as I'm sure they'd love to see your review. Kind regards.


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Review from Sally S (Sister of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in the Pisa unit for just over four and a half years, she has been very happy and I know felt loved and cared for during her time there. Sadly, she has no proper memory or words for conversations but she manages well, all because of the care, concern and thoughtfulness of the wonderful
carers and management.

Reply from Sareena Modommattathil, Manager at Casa di Lusso Nursing Home

Dear Sally, thank you so much for your positive comments which will be shared with the whole team. It is always good to hear how happy our families are and to take suggestions. Thank you once again.


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Review from Barry M (Husband of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From first contact and continuing, we have received a warm and friendly welcome. When we have questions they are answered promptly and any abnormal events are reported to relatives. Care would appear to be ongoing and timely. We have confidence in the care and security for my wife. Activities coordinators
do a great job.

Reply from Sareena Modommattathil, Manager at Casa di Lusso Nursing Home

Dear Barry, thank you so much for your positive comments which will be shared with the whole team. It is always good to hear how happy our families are and to take suggestions. Thank you once again.


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Review from Judy G (Daughter of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was accepted into the home late last year and, from the very beginning, the family were pleased with our choice for her.
Initially, she enjoyed being able to go outside to view the animals and sometimes visit the coffee shop with family members.
She receives very good care and any issues
which occur with her health are dealt with and we are kept informed.
The range of activities per month are very good and the staff are well used to Mum's individual personality and tastes, her likes and dislikes.
The recent Jubilee was very well coordinated and all residents were encouraged to take part in a picnic outside, which was enjoyed by all.
Mum has made one friend, who calls on her with her walker when she passes, and they sit together for lunch most days.
We have arranged for the in-house chiropodist to attend to Mum's feet regularly but she prefers me to cut her hair.

Reply from Leila Sharkey, Operations Manager at Casa di Lusso Nursing Home

Thank you for your kind words, we are really pleased to hear that the Jubilee celebrations were a success. The deputy manager and the team worked hard to facilitate an enjoyable event for all.


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Review from Marilyn R (Wife of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in the home for ten months. He settled in very quickly. He is happy with the way he is treated in all aspects of his care and that makes me happy.

Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Dear Marilyn, thank you for taking the time to write this great review of our Casa di Lusso Care Home. It's wonderful to hear that you've found that the level of care is of a high standard. I will pass your kind words on to the staff team, as I'm sure they'd love to see your review. Kind regards.


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Current Review Score: 9.6 (9.624)

Overview of Review Score

The Review Score of 9.6 (9.624) out of 10 for Casa di Lusso Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Casa di Lusso Nursing Home is calculated as follows: ( (133 Excellents x 5) + (6 Goods x 4) ) ÷ 139 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.667 Points relating to the number of positive Reviews for Casa di Lusso Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 12 Positive Reviews ÷ 18 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

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Sareena Modommattathil

Job Title: Care Home Manager

Joined: 2018

Sareena manages our Casa di Lusso Care Home.


Frequently Asked Questions about Casa di Lusso Nursing Home

What types of Care is Casa di Lusso Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Casa di Lusso Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Casa di Lusso Nursing Home have?

There are 86 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Casa di Lusso Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Casa di Lusso Nursing Home to the centre of Bridgwater?

1.5 mile(s) as the crow flies, distance by road may be significantly further.