Casa di Lusso Nursing Home

Bower Lane, Bridgwater TA6 4GU
Review Us
9.8 69 Reviews
  • Casa di Lusso Nursing Home, Bridgwater
Casa di Lusso Nursing Home in Somerset offers dementia care, respite care, nursing care and palliative care.

The care home has a team of caring, trained staff and engaging activities for residents.

Care home residents can pursue hobbies and build friendships while receiving high quality care.
Show Casa di Lusso Nursing Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1380
  • Self-Funded Residential Dementia Care: from £1380
  • Self-Funded Nursing Care: from £1380
  • Self-Funded Nursing Dementia Care: from £1380
  • RESPITE Self-Funded Residential Care: from £1850
  • RESPITE Self-Funded Residential Dementia Care: from £1850
  • RESPITE Self-Funded Nursing Care: from £1850
  • RESPITE Self-Funded Nursing Dementia Care: from £1850

We also accept OPMH-clients with Local authority funding.
Contact Casa di Lusso office to know the availabilities or to arrange a tour of the home.

These prices are only a guideline, please contact Casa di Lusso Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sareena Modommattathil (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (86)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (86)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • All visitors to Casa di Lusso will be expected to go through reception, outside office hours there will be an entry alarm system, which will be operated by the staff. Visitors will need to sign in and out of the home for security and safety reasons.

Parking

  • There is a private car park with plenty of spaces within the grounds of Casa di Lusso.

Casa di Lusso Nursing Home Reviews (69)

9.8

Casa di Lusso Nursing Home has a Review Score of 9.8 (9.753) out of 10, based on 15 reviews in the last 2 years.
Over all time Casa di Lusso Nursing Home has 69 reviews.

Overall Experience
  • 57
  • 9
  • 3
  • 0
  • 0
Date Published
  • 69
  • 6
  • 9
  • 15
  • 54
Reviewer Connection to Casa di Lusso Nursing Home
  • 17
  • 17
  • 9
  • 5
  • 4
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 69, showing 21-40
Review from Sally S (Sister of Resident) published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in the Pisa unit for just over four and a half years, she has been very happy and I know felt loved and cared for during her time there. Sadly, she has no proper memory or words for conversations but she manages well, all because of the care, concern and thoughtfulness of the wonderful
carers and management.
Reply from Sareena Modommattathil, Manager at Casa di Lusso Nursing Home

Dear Sally, thank you so much for your positive comments which will be shared with the whole team. It is always good to hear how happy our families are and to take suggestions. Thank you once again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Barry M (Husband of Resident) published on 22 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From first contact and continuing, we have received a warm and friendly welcome. When we have questions they are answered promptly and any abnormal events are reported to relatives. Care would appear to be ongoing and timely. We have confidence in the care and security for my wife. Activities coordinators
do a great job.
Reply from Sareena Modommattathil, Manager at Casa di Lusso Nursing Home

Dear Barry, thank you so much for your positive comments which will be shared with the whole team. It is always good to hear how happy our families are and to take suggestions. Thank you once again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Judy G (Daughter of Resident) published on 21 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was accepted into the home late last year and, from the very beginning, the family were pleased with our choice for her.
Initially, she enjoyed being able to go outside to view the animals and sometimes visit the coffee shop with family members.
She receives very good care and any issues
which occur with her health are dealt with and we are kept informed.
The range of activities per month are very good and the staff are well used to Mum's individual personality and tastes, her likes and dislikes.
The recent Jubilee was very well coordinated and all residents were encouraged to take part in a picnic outside, which was enjoyed by all.
Mum has made one friend, who calls on her with her walker when she passes, and they sit together for lunch most days.
We have arranged for the in-house chiropodist to attend to Mum's feet regularly but she prefers me to cut her hair.
Reply from Leila Sharkey, Operations Manager at Casa di Lusso Nursing Home

Thank you for your kind words, we are really pleased to hear that the Jubilee celebrations were a success. The deputy manager and the team worked hard to facilitate an enjoyable event for all.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marilyn R (Wife of Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in the home for ten months. He settled in very quickly. He is happy with the way he is treated in all aspects of his care and that makes me happy.
Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Dear Marilyn, thank you for taking the time to write this great review of our Casa di Lusso Care Home. It's wonderful to hear that you've found that the level of care is of a high standard. I will pass your kind words on to the staff team, as I'm sure they'd love to see your review. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Kevin B (Son of Resident) published on 15 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, this is an excellent home and they have looked after my father well.
My only criticism is some nurses leave a cryptic voicemail, "call us as soon as you get this message", even when not urgent, causes relatives to worry. Please be clearer.
Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Dear Kevin, thank you so much for your kind and positive feedback, this does motivate us to carry on our duties with more enthusiasm. Your feedback will be passed on to the team. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jonathan N (Son of Resident) published on 15 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents are very pleased with the care and support that they receive. The staff are excellent and the communication from them is frequent and detailed.
Reply from Sareena Modommattathil, deputy Manager at Casa di Lusso Nursing Home

Dear Jonathan, thank you so much for your kind and positive feedback, this does motivate us to carry on our duties with more enthusiasm. Your feedback will be passed on to the team. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy N (Niece of Resident) published on 12 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made to feel welcome on entering the home. The facilities are second to none. The staff are always friendly and helpful. The level of care for my aunty is very good. She can be difficult sometimes!
Reply from Pip Harris, Marketing Manager at Casa di Lusso Nursing Home

Thank you for taking the time to write this great review of our Casa di Lusso Care Home. It's wonderful to hear that you've found the staff to always be friendly and helpful and that the level of care is of a high standard. I will pass your kind words on to the manager and staff team, as I'm sure they'd love to see your review. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dot J (Wife of Resident) published on 29 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as my husband arrived here he couldn't stop telling us how nice his room was. His nurse was friendly and nothing was too much trouble, whenever someone was free they took him for a walk outside, which was one thing he missed most. The food was excellent and he was even eating things he wouldn't
eat at home. I cannot rate this home high enough and would recommend to anyone.
Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Thank you so much for your positive comments which will be shared with the whole team. It is always good to hear how happy our families are and to take suggestions. Thank you once again. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ursula C (Daughter of Resident) published on 8 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad went into this care home in December 2019. He received the best care you could want for anyone. The staff were extremely friendly. The food was good. The cleanliness of the home was very good. He sadly passed away on the 25th of June. He received the most dignified care in his last few days.
The management team are very good, if you feel troubled by anything they listen, the deputy manager will do her utmost to help and give her time to you. I felt my dad was safe and in good care, he was always clean. He didn’t want for anything.
Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Dear Ursula, thank you for these kind words. This has been passed on to the team. It is nice to hear back from families on their satisfaction and happiness with the care provided at Casa di Lusso. You have always appreciated the staff team. Kind regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S D (Daughter of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents joined the home in 2018 with care that was tailored to their individual needs. Within a short time, I was confident that they would be safe, happy and well cared for. My daily visits allowed me to see the considerate and dignified care given to many of the residents. All staff, whatever
their role in the home, were always supportive, professional, compassionate, friendly and helpful. The staff were cheerful and welcoming and ensured my parents always felt special, valued and well supported with kindness. After a year my father died but he had received wonderful care and attention. My mother was helped through her bereavement by understanding and kind carers. The staff foster good relationships with residents but also with residents families and their willingness and cooperation is exemplary. My mother rated this home very highly and she loved the outstanding facilities. Sadly, she died recently but received dedicated and outstanding care. My heartfelt thanks to everyone.
Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Thank you so much for the lovely review. Your kind words are an inspiration to all of us at Casa. You have always been so supportive to us and we are so grateful and privileged to have known your family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan B (Power of Attorney of Resident) published on 4 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been there since 1st December and he is doing really well. He is looked after, so clean with nails and hair all done, nice clothes all washed, he is really cared for. I am very pleased with how he is looked after.
Reply from Sareena Modommattathil, Home Manager at Casa di Lusso Nursing Home

Dear Susan, thank you so much for your kind and positive words, this will be passed on to the team. Hoping and wishing that you and your family are safe.
Kind regards
Sareena Modommattathil

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah L (Daughter of Resident) published on 18 January 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My parents were at Casa di Lusso for a 2-week respite stay, Mum, coming from hospital and Dad joining her from home. I was unable to visit before choosing the home, partly because of covid restrictions and partly because I live a long way from Bridgwater and they needed to move quickly, so telephone
contact was a really important part in making our choice, and I felt everyone I spoke with really cared about them, even before meeting them. When they arrived, they were immediately made to feel very welcome, and in spite of having to be barrier nursed for the whole 2 weeks and so couldn't take advantage of the lounges, activities etc (following the necessary PHE guidelines), they both very much enjoyed their stay. I work in a care home myself, and know-how challenging times are at the moment with the Coronavirus, but all the team were kind, chatty and enjoyed a laugh with them. As a family, we are very grateful for the care and TLC they both received.
Reply from Immacolata Jacobs, Media Marketing at Casa di Lusso Nursing Home

We really appreciate you completing this wonderful review. It is lovely to read your positive comments on the respite care received by your parents. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the incredible work they do each and every day while we work through COVID-19.
I will personally ensure all the team at Casa di Lusso are aware of your positive feedback. Kindest regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark M (Son of Resident) published on 15 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father spent his last few weeks at this care home and I cannot fault the staff dedication, the compassion they gave my father and all my family. The home was exceptionally clean and the grounds were amazing. I would like to thank all the team from cleaners to management for all their kindness.
Reply from Immacolata Jacobs, Media Marketing at Casa di Lusso Nursing Home

We really appreciate you completing this wonderful review, especially at this challenging time. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the incredible work they do each and every day while we work through COVID-19. I will personally ensure all the team at Casa di Lusso are aware of your positive feedback. May we wish you and your family well for the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S I (Daughter of Resident) published on 15 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
As a family, we are still devastated by the passing of our dear mum. She was in the Pisa unit. Barely a response from the manager only a sympathy card in the post. We had no reply to how our mum fell at night, resulting in a gash over her eye, extensive bruising, and a fractured wrist, or why she fell
as her bed had sensor alarms fitted to alert staff of movement. It appears after her fall that she went downhill, and we were never informed or updated on a decline in her health and well-being. Lockdown and not being able to see her family led to anxiety and communication was an issue because of her hearing. We feel the manager could have gone to see Mum when she was poorly and when she had a stroke, she had every opportunity to see us when we were clearing Mum's room, a little empathy would have gone a long way. If you have a loved one in Casa Di Lusso do keep an eye on them and everything that is going on. Also, demand regular update reports on their health and well being.
Reply from Caroline Walton, Quality & Compliance Manager at Casa di Lusso Nursing Home

Thank you for your review. We would like to apologise if we caused you any distress during the passing of your mum, and that you felt that you did not have enough contact or empathy from the manager. We are always learning and trying to improve, and we will take this review and update staff and management the importance of regular contact with relatives.


Quality & Compliance Manager

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dorothy J (Wife of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
I wanted my husband to live his last few days at Cassa, to be clean and comfortable; he couldn't see, eat or drink, this throw numerous strokes, brain haemorrhage and vascular dementia. I walked into his room, on a hot day, just after noon, his windows closed, and duvet on. I could see he was very hot,
at the side of his bed was a yoghurt pot, someone had tried to feed him even tho he couldn't swallow; yoghurt was coming out the corner of his mouth, a handkerchief tucked under the chin to catch it. I called for help; they took the covers off him, I asked why hadn't he had a wash, his eyes were gunged up, his tee-shirt had all food stains, she took his temperature - 38’5, then, at my request, washed and changed his clothes, he died a few hours later. I can't get the image out of my mind, nobody was looking after him, the head nurse was too busy to look at him, this was 3-months ago, I think of it every day.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Liz T (Daughter-in-law of Resident) published on 23 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a beautiful care home with light, bright rooms and excellent facilities. It is the staff team that makes it special, however, they are amazing! Always totally professional, kind, caring and compassionate.
They treat residents with total respect at all times and are always ready with a smile
or a reassuring hand.
My father-in-law sadly became ill during the Covid-19 lockdown, and we were unable to visit.
The staff made sure we were able to speak to him whenever we wanted, and when he sadly passed away, they could not have done more to deal with the situation with love and compassion, helping my husband and the family in a very stressful situation.
The home manager is totally dedicated and a very special lady.
We thank every single person at Casa Di Lusso for looking after Dad and recommend the home wholeheartedly and without reservation.
Reply from Immacolata Jacobs, Media Marketing at Casa di Lusso Nursing Home

We really appreciate you completing this wonderful review, especially at this challenging time. Our staff take great care and respect when providing support for all our residents and their loved ones. And we are particularly proud of the incredible work they do each and every day while we work through COVID-19.
I will personally ensure all the team at Casa di Lusso are aware of your positive feedback. May we wish you and your family well for the future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K B (Resident) published on 26 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am an RGN trained at a Leeds hospital 1957 to 1960. I retired completely from nursing in 1968. I last worked at a nursing home in Bridgwater. I have always found the care here of the highest standard with respect for all patients. The manager has been kind and helpful when I needed to speak to her.
The nurses and care assistants have all been very professional. Everyone is very helpful and kind (a truly multicultural society).
Reply from Immacolata Jacobs, Media Marketing at Casa di Lusso Nursing Home

We greatly appreciate the time you have taken to complete this wonderful review. It is lovely to read your positive comments on the care and support received by yourself.
I will personally ensure that all the team are aware of your comments and feedback. Kindest Regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D M (Granddaughter of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff have been excellent to my grandparents. Always go above and beyond. I feel my grandparents are under great care here.
Reply from Immacolata Jacobs, Media Marketing at Casa di Lusso Nursing Home

We really appreciate you completing this review. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. I will make sure all our staff at Casa di Lusso know of your kind words. All the best.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Anthony D (Son of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and stepfather came for respite after a small illness. Part of the idea was to see if life in a rest home would be appropriate. In the event they decided to go back to their flat and engage a greater level of home support. Their decision was based on a desire to go home and not a reflection
on the quality of staff or accommodation at Casa di Lusso.
Reply from Immacolata Jacobs, Media Marketing at Casa di Lusso Nursing Home

We greatly appreciate the time you have taken to complete this wonderful review. I will personally ensure that all the team are aware of your comments and feedback. Feedback is greatly valued by the team and allows us to ensure we are delivering a very high standard of care and support. May we wish your mother and stepfather the very best at home.
Kindest regards.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rodney R (Son of Resident) published on 20 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a wonderful care home which is newly built and has been wonderfully designed and fit for purpose. The facilities are modern and fresh with very nice touches. There is an aviary along with other small petting animals in an outside barn, something my mother appreciated very much. The staff (albeit
I have not met them all as my mother was the only resident for a short period of time) seem very caring. I observed on a few occasions them taking a lot of patience to attend to her needs. The manager excels in ensuring everything runs like clockwork but has great empathy towards people as she is on the shop floor a lot of the time. The home has a great feel and ambience and the residents seem happy there from what I observed, I am only sad that my mum was unable to spend much time there before she passed away in hospital in early December. My only reservation which has nothing to do with the home is the doctors practice assigned, some are better than others and hers were very poor.
Reply from Immacolata Jacobs, Media Marketing at Casa di Lusso Nursing Home

We really appreciate your time on completing this wonderful review, especially at this challenging time. Our staff take great care and respect when providing support for all our residents and their loved ones. So I will personally ensure all the team at Casa di Lusso are aware of your positive feedback. All the very best.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Casa di Lusso Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.920 for Casa di Lusso Nursing Home is calculated as follows: ( (161 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 174 Ratings = 4.92
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.833 Points relating to the number of positive Reviews for Casa di Lusso Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 15 Positive Reviews ÷ 18 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 15 Sep 2025

Beds available for nursing, nursing dementia, older persons mental health, other provisions also available, please call for more details. Prices depend on room size and facilities. Beautiful care suites available with stunning decor and facilities

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

No image found

Sareena Modommattathil

Job Title: Care Home Manager Joined: 2018

Sareena manages our Casa di Lusso Care Home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Casa di Lusso Nursing Home to verify any information. View our terms and conditions. Casa di Lusso Nursing Home has an Enhanced Service - more info.