Casa di Lusso Nursing Home

Facilities are not available to helpless patients, no time or enough equipment such as hoists and slings. Staff have to search the home to find a sling to shower patients, all time wasting.

Staff have been wonderful to Dad during his time at Casa. He has not always been easy to care for and has been treated with dignity and respect at all times. The staff work extremely hard dealing with the most vulnerable of residents always having a smile and time for both residents and visitors alike.

Issues arise with residents belongings going missing and in a secure unit, do not emerge in a satisfactory time.

Home comfortable. Rooms a good size. Staff friendly. Big open areas and grounds for walking.

I have found all staff and management at Casa di Lusso very helpful and sympathetic to all my wife's needs.

My mother has been in the home for over 2 years and in that time, has received excellent care and attention from all staff. I am satisfied with medical assistance when required and the kindness and dedication/empathy shown by care assistants and nursing staff.

Well done Casa di Lusso.

I have every confidence that she is receiving the very best of care.

My family and myself are very pleased with the care and attention mum receives.

A good programme of activities and opportunities to access animal barn and outside areas which are excellently presented and very safe for older residents.

My dear wife came to Casa Di Lusso in April 2017 for respite. Her dementia became very bad and on medical advice, I booked her into Casa Di Lusso on an open-ended agreement. Apart from one hiccup (dealt with by management), her treatment was first class and I was looked after as well. I will always be grateful to your wonderful staff.

Caring and thoughtfulness of every member of staff.

Friendly, kind, amicable staff. Caring, needful duty bound. Clean home, homemade food, family atmosphere. Very impressionable. Down to earth and caring manager. Well, run home. Second to none.

In Mum's final days, we were given, and we took, the opportunity to live in so we could be with Mum. This was so thoughtful and we were amazed at the level of care and consideration afforded including providing a cake for her 87th birthday. All the staff involved with Mum and family were really caring throughout. We will never forget what you did for us.

Kind and friendly staff. My grandfather enjoys the care and facilities provided. I am very happy with the service and help that your staff has paid me. I would highly recommend your care facility. Many thanks.

They are open to advice and suggestions. The rooms are excellent and cleanliness is to a high standard, so much so, it doesn't smell like a nursing home, which is amazing.

The home and its staff are excellent in all respects.

I could find no faults when I visited my brother. The home is very clean, spacious. Staff are very welcoming and patient and spend time with each patient.

If I have any problems they take time to help solve them and do not hesitate to phone me if they have any problems with my brother. I would have to compromise if he was ever moved.

Everything is excellent, clean and tidy. Excellent facilities, well looked after. Cannot fault anything.

Mum had her 90th birthday there with all the family and the staff made a fantastic buffet, the great grandchildren really enjoyed Pirate ship and pets corner. Mum is now ready to go to a residential home due to the very special care you gave her, so a big thank you to all the staff for giving us back our very special mum, now 1 and a half stone heavier.