Greenwood Court Great Baddow

Molrams Lane, Great Baddow, Chelmsford CM2 7TL
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9.6 145 Reviews
  • Greenwood Court Great Baddow, Chelmsford
Greenwood Court Care Home is a purpose-built luxurious home for up to 64 residents. The home is conveniently located south-east of Chelmsford, close to the A12 and local train stations. The highly trained care team provides 24-hour care and takes time to get to know residents and their needs individually, offering a truly person-centred approach.

The highly trained care team focuses on providing tailored residential and specialist dementia care spread across two floors. For those seeking short-term respite care, especially after hospital stays, the home offers convalescence stays.

As you enter, you'll feel enveloped by a comforting and inviting ambience. The care team prides itself on excellent amenities, ensuring the utmost care, support, and social engagement are extended with dignity, warmth, and empathy. The team at Greenwood Court creates a nurturing environment where residents can thrive.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Greenwood Court Great Baddow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rebecca Harris (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Visitors welcome at any time.

Parking

  • On-site car park.

Greenwood Court Great Baddow Reviews (145)

9.6

Greenwood Court Great Baddow has a Review Score of 9.6 (9.622) out of 10, based on 33 reviews in the last 2 years.
Over all time Greenwood Court Great Baddow has 145 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Greenwood Court Great Baddow
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Total of 145, showing 121-140
Review from Eva F (Resident) published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care workers are wonderful, surroundings are very pleasant, food excellent with a pleasant atmosphere house-like, residents and staff are like friends and everything is clean.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for completing one of our reviews, we really do appreciate your kind comments.

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Review from Keith S (Friend of Resident) published on 15 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Drove my mother to see her friend. We were met at the cafe and offered food and drink. Staff made us feel very welcome. The jellyfish and seahorses were amazing. The home felt very welcoming and friendly, with everyone looking very happy and content. A very clean home. Decor to a very high standard
with huge rooms.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you so much in taking the time to complete one of our review cards, we really do appreciate your comments and will strive to continue with excellence within Baycroft.

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Review from Tracy M (Friend of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend Baycroft Great Baddow highly. The staff are very caring and attentive. I have a friend who recently became a resident with dementia and I was very impressed at how well and quickly that she settled in.
The staff feel that the residents should feel that it is their home and treat it
as such. Well done!
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of or reviews, we appreciate your kind comments and will continue to provide excellent in all areas of the home.

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Review from K A (Sister-in-law of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Whenever we have visited the staff are very friendly and accommodating, always ready for a chat.
The facilities are excellent and there is always refreshments offered on visits.
Good spacious outlook and pleasant surroundings and will look better when gardens are matured.
Overall opinion excellent.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of our review cards, we will endeavour to deliver excellence in all areas of the home.

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Review from Sharon R (Friend of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great friendly staff, very caring. A beautiful home, doesn't feel as if it's 'care home', the focus is on being a 'home' for its clients.
Nothing is too much for the staff, from the manager right down to domestics. They all work as a part of a very well run team.
I would highly recommend Baycroft.
Well
done, keep up the excellent work.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of our review cards, we appreciate your kind comments and will ensure we maintain these standards within our home Baycroft.

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Review from Helen D (Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall feel of the setting is friendly but professional. The rooms are well equipped and very comfortable.
The attention to detail is great and nothing is too much trouble for the friendly staff.
Spotlessly clean as well.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you so much for your kind comments, we will endeavour to maintain these standards within our home Baycroft

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Review from S B (Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having visited a few times, I have enjoyed interaction with residents and staff, also using the facilities.
I have been to other care homes, seeing friends, but find this one to be of a very high standard and at the same time having a 'homely' feel about it.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for you completing one of our reviews, we will continue to keep our standards to a very high standard

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Review from Ann W (Aunt of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff always willing to help all kind and caring. Nothing is too much trouble.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of our review cards ,we really do appreciate your kind comments and endeavour to continue this level of professional through the home at all times.

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Review from Kate M (Relative of Resident) published on 4 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facility despite a few snags for a new build, e.g. phones in rooms.
Medical care/medicine management needs to improve, but good foundations so as staff become more familiar and family/residents, I can see it will be of excellent quality.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you very much in completing one of our review cards, we take on all your comments and will address them to the relevant department


Thank you once again

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Review from Tim B (Friend of Resident) published on 29 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently brought my mother-in-law to visit her childhood friend who is a resident at Baycroft, Great Baddow.


The reception was accessible, clean, light and airy with a friendly atmosphere. My mother-in-law was invited to sit with her friend in the café area where they enjoyed catching up for

over two hours. We heard that she has soon settled and that the Baycroft staff have been looking after her very well; she now has a direct dial phone number which will help the two of them stay in touch more regularly.


The Customer Relations Manager, very kindly offered to collect my mother-in-law from her house, as she lives locally and take her back home for occasional visits in the future when she is even able to stay for lunch too, this was very much appreciated by all of us. Thank you.

Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of our review cards. We appreciate your kind words and I would be delighted to pick up your mother-in-law so our resident can enjoy quality time with her friend of many years.

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Review from T P (Husband of Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care was excellent, it was more like a five-star hotel. I would recommend to anyone.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for completing our review card for our home, we really do appreciate your comments and welcome you and your wife back at any time.

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Review from Edna N (Resident) assisted by family/friend published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home facilities and care are first class. Staff are very caring. Food and dining facilities are a high standard. I am very happy and comfortable here. I think it is lovely.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Many thanks for taking the time and completing our review card. I'm so pleased you've settled in nicely and making this your new home.

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Review from J U (Granddaughter of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Baycroft is very welcoming, clean and tidy. The staff are all very friendly. They always introduce themselves and offer to make tea and coffee.
They always invite all family members to events such as quiz nights, meals and jazz nights. The staff are always keen to help in any way they can.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you so much for taking the time and trouble in completing one of our review cards, we really do appreciate your comments and will continue to provide excellent care for your grandma.

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Review from M U (Great-granddaughter of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming and friendly care home to both the residents and visitors. Very clean home with excellent food. Staff are always offering drinks and cake during visits.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for completing a review card for us at Baycroft, we really do appreciate your kind comments and will endeavour to do our best for your loved one. Thank you.

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Review from Deborah N (Granddaughter of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone has been lovely to my gran and her visitors. Nothing is too much trouble. Gran is very happy here and we know she is safe, well looked after and enjoys being here. All the staff I have met have been wonderful. In fact, I'm thinking of booking myself in! Thank you so much for all you do.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you in taking the time in completing a review for us. I'm so pleased to hear your comments and we will continue to give the utmost care for your mother, she's a delight to care for in her new home.

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Review from H M (Friend of Resident) assisted by family/friend published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been given a tour of Baycroft I am very impressed. The decor is beautiful. Very tastefully done. I do wonder if the furniture is right bearing in mind the age and infirmities of the residents. I found the staff very kind and helpful.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing our review card, we really do appreciate your comments.

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Review from C N (Son of Resident) published on 26 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found my mother extremely well cared for. Her general demeanour has improved since she became a resident which can, probably, be attributed to the attentive staff and the level of activities provided. The facilities are excellent and comfortable and the standard would be difficult to improve upon.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing a review for us at Great Baddow.


We really appreciate your kind comments and will endeavour to keep the utmost professional care for your mum.


Thank you.

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Review from David N (Son of Resident) published on 20 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We couldn't be happier with mum's care. All the staff have given 101%.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for completing a review card and taking the trouble to complete it.


We really do appreciate your kind words and we will endeavourer to care for your mum with the utmost professional care.


Thank you.

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Review from Susan S (Wife of Resident) published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really cannot fault Baycroft in any way. All the staff are very friendly and caring, nothing is too much trouble. The food is excellent and beautifully presented. The surroundings and facilities are 1st class and create a homely and comfortable atmosphere. I have already recommended Baycroft to a
friend.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of our review cards


I'm so pleased you are happy at the service we are providing, we will endeavour to keep our standards at this level.

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Review from P B (Son-in-law of Resident) published on 29 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very new and the staff are excellent. Food is well cooked and appetising. I cannot praise the staff enough for their understanding quietly coping with a difficult lady.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time to complete a review for us, we greatly appreciate your time in doing so.
We will continue to give the utmost care to all of our residents and we are so pleased your mother in law has settled into her new home.

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Current Review Score: 9.6 (9.622)

Overview of Review Score

The Review Score of 9.6 (9.622) out of 10 for Greenwood Court Great Baddow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.622 for Greenwood Court Great Baddow is calculated as follows: ( (278 Excellents x 5) + (82 Goods x 4) + (14 Satisfactorys x 3) + (12 Poors x 2) ) ÷ 386 Ratings = 4.622
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenwood Court Great Baddow is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (2)

Rebecca

Rebecca Harris

Job Title: Home Manager Joined: 2022

My name is Rebecca Harris


I have worked in care for over 5 years and have recently been promoted to Home manager at Great Baddow, in which I look forward to supporting the home and the team and most importantly ensuring our residents are well cared for and looked after.


I am so lucky to be given this opportunity and will bring my experience and knowledge to my new job role.

Tatum

Tatum Collier

Job Title: Customer Relations Manager Joined: 2025

Tatum is our Customer Relations Manager at Greenwood Court Care Home. Her background in customer care and account management supports her goal of building strong, supportive relationships with residents and their families. She looks forward to bringing people together
through enjoyable and engaging experiences and events.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenwood Court Great Baddow to verify any information. View our terms and conditions. Greenwood Court Great Baddow has an Enhanced Service - more info.