Greenwood Court Great Baddow

Molrams Lane, Great Baddow, Chelmsford CM2 7TL
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9.6 145 Reviews
  • Greenwood Court Great Baddow, Chelmsford
Greenwood Court Care Home is a purpose-built luxurious home for up to 64 residents. The home is conveniently located south-east of Chelmsford, close to the A12 and local train stations. The highly trained care team provides 24-hour care and takes time to get to know residents and their needs individually, offering a truly person-centred approach.

The highly trained care team focuses on providing tailored residential and specialist dementia care spread across two floors. For those seeking short-term respite care, especially after hospital stays, the home offers convalescence stays.

As you enter, you'll feel enveloped by a comforting and inviting ambience. The care team prides itself on excellent amenities, ensuring the utmost care, support, and social engagement are extended with dignity, warmth, and empathy. The team at Greenwood Court creates a nurturing environment where residents can thrive.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Greenwood Court Great Baddow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rebecca Harris (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Visitors welcome at any time.

Parking

  • On-site car park.

Greenwood Court Great Baddow Reviews (145)

9.6

Greenwood Court Great Baddow has a Review Score of 9.6 (9.622) out of 10, based on 33 reviews in the last 2 years.
Over all time Greenwood Court Great Baddow has 145 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Greenwood Court Great Baddow
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Total of 145, showing 101-120
Review from Peter S (Resident) published on 31 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Baycroft Great Baddow is akin to a four, if not five-star hotel. The building, furnishing, equipment and catering are superb. Care staff and nursing are excellent, they really care.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for completing one of our review cards, we really do appreciate your comments and we will continue to maintain the high standards we deliver at Baycroft.

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Review from Andrew B (Respite Resident) published on 30 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent a fortnight at the home. The care and dignity I get from the staff and management was all you could ask for I would have no hesitation in recommending it to my friends and family.
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Review from Christine R (Resident) published on 28 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was a resident at Baycroft Great Baddow for two weeks before Christmas 2018 after major foot surgery which required me to have my foot raised above my heart for two weeks and with only 5/10 minutes of mobility per hour. (Toes above my nose) so I was effectively bed-ridden for two weeks. The carers
and nurses and all staff at Baycroft made this an excellent time (and bearable for me) with very good care, a very good safe environment with delicious food. All aspects that I needed were looked after such as clothes washing. I didn't have to worry about anything. This made the perfect recovery for the first two weeks when I then came home as I was then allowed to mobilise more. Many thanks to everyone at Baycroft.
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Review from G B (Son of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident of Baycroft Great Baddow now for 6 months.
The home has many positives. A very high standard of living accommodation with most attractively appointed rooms, public areas, gardens. The staff are friendly and caring and the home has a very pleasant, welcoming atmosphere.
But,
the major, major problem is the excessive waiting time for care assistance.
For Mum, who is totally immobile, waits of, on occasions, 45 - 90 minutes for assistance with toileting is distressing, uncomfortable and unacceptable.
A main cause of this seems to be inadequate staffing numbers, high turnover and hence pressure on existing staff.
In this respect, Baycroft does not live up to its 'luxury billing'.
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Review from B L (Daughter of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very caring, friendly.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of our review cards we really do appreciate it. Your comments will be cascaded to all of the staff


Thank you

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Review from D P (Daughter of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment Mum entered Baycroft the staff have carefully monitored and assessed her needs.
All the staff are friendly and caring and keen 'to get it right' individually for Mum.
Knowing that she is well cared for and stimulated throughout the day with activities is a huge relief and the atmosphere
within the home enables us to enjoy being a family.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you in taking the time in competing one of our review cards we really do appreciate it


we will continue to stride in quality and with professional care given to all of our residents


Thank you

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Review from Janet R (Daughter of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very caring and friendly.
Willing to help with anything.
The rooms are lovely and the home is bright and cheerful.
There are plenty of activities to engage the residents.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you in taking the time in completing one of our review cards


We really do appreciate your comments and will take them all on board


Thank you

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Review from Kenneth A (Brother-in-law of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found the staff and carers very friendly and the home is like a 5-star hotel. The facilities are very nice, the food is fresh with plenty of choices and well presented.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of our review cards.
Your comments are greatly appreciated.
Thank you.

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Review from Joanne K (Daughter-in-law of Resident) published on 4 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is so lovely to see how happy my mother-in-law is at Baycroft. The staff are so friendly and there seems to be so much going on regarding activities, visits etc. The food is lovely and always nicely presented. The rooms are cosy and beautifully decorated.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of our review cards we really do appreciate your comments. Thank you.

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Review from A Q (Daughter of Resident) published on 24 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very comfortable and friendly.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for your comments, we will act on your scores accordingly with the management team

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Review from A C (Son of Resident) published on 22 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a beautiful new home in a semi-rural setting. It has lots of facilities and resembles a 5-star hotel with light, airy and beautifully decorated rooms. The staff and management go out of their way to ensure that everyone has the best possible experience and are cared for in a professional and
kind way. When visiting, I am impressed with the level of care and smiles on the faces of both residents and staff.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing a review card, we really do appreciate your comments, thank you.

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Review from M H (Sister of Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Easy access out of town situated. Entrance - very welcome - bright and clean.
Staff - came forward immediately to help us as it was 1st visit as relative recently joined the home.
Extremely clean, very efficient staff, no need to look for someone - always staff ready to help.
Excellent with patients
- lots of time, patience, so friendly using the patient name. Home radiated peace content, loving care really meant.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time to complete one of our review cards, we will endeavour to maintain the standard of care and the quality we can provide to a high standard at Baycroft.

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Review from J O (Granddaughter of Resident) published on 31 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Baycroft is an excellent home, providing great care for my nan. The staff are so friendly and helpful.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you so much in completing one of our reviews cards.


We will endeavour to give your nan the best care and look after her at all times.

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Review from Marilyn K (Daughter-in-law of Resident) published on 25 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been at Baycroft since February this year. It has been a difficult year for her as both her husband and sister died within a few months of each other. She is wheelchair bound and so totally dependent on the carers to do most things for her. I live in Canada and so cannot be much
help to her and so we really have come to depend on the support of the staff who have been so kind and helpful. It took my mother-in-law some time to settle in knowing that her home of 50 years has been sold on top of everything else wasn't easy but she does appreciate the support and company she now has. I also appreciate the regular emails that I get from the staff nurse letting me know how things are. Thank you.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of our review cards, we will continue to give your mother in law the best care and will look after her at all times, she's a delight to have here at Baycroft.

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Review from Morag C (Friend of Resident) published on 24 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so friendly, kind and polite. Nothing is too much trouble. An amazing visit.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for completing one of our review cards, we will endeavour to maintain this standard of care and services within the home at all times.

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Review from Jeff C (Son of Resident) published on 24 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
All staff were welcoming, however, I feel this home is very new as are the staff, and many people are still finding their way.
Mum was only in for a two week respite, as she has vascular dementia. She doesn't appear to have taken part in the planned activities, as during various visits by members
of my mums family, she was either laying on bed or sitting in the lounge, I know it's her choice to join in, and these were ad hoc visits, but it doesn't appear she was encouraged to.
Many tick box exercises that they don't follow through, i.e. when we arrived, two staff carried out a full inventory check of belongings, we apologised that we hadn't labelled her clothes, but advised don't worry they would do it. After her stay, advised all bags packed, and she had everything, when unpacking found a number of items missing, contacted the team on the day and they are looking into it, still waiting. Nothing was labelled.
The place has lots of potential but I don't feel they are there yet.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of our review cards , I have noted your comments and will be bringing this up to the relevant departments ensuring this does not happen again, although your mums stay was very enjoyable with us, I hope the area of laundry did not upset her .

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Review from Shirley G (Daughter of Resident) published on 20 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father suffers with dementia and my when my mother could no longer look after him I looked at various care homes in the area for respite care. On visiting Baycroft I immediately felt that my father could be happy there and his initial two week respite has now become permanent.
The staff are all
very caring, patient, thoughtful and treat my father with dignity. Baycroft is similar to a luxury hotel and furnished accordingly. The only thing I would say is that the seating in the lounge area is not easy for elderly people to get up from, however, there is always someone there to lend a hand and assist. I am really pleased I chose Baycroft.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time to complete a review card, it's good to have your comments and we will, of course, cascade this down to all of the staff.


Thank you.

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Review from Chris W (Niece of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoy coming here. Staff are so friendly and always willing to help.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you so much in completing one of our review cards, we really do appreciate your time in doing it. We look forward to seeing you having lunch with your aunt soon.

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Review from Rae J (Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Physically this home attracts the observer because so much thought and care has been given to the building and decoration. It is indeed a luxury building. However, it is the staff who create the ambience which greets you as you enter.


I cannot find the appropriate words to express my gratitude for

the respect, consideration and general attentiveness which is given to all patients at all times and without exception. A very happy staff who are never off duty. I don't ask for assistance, the staff ask me what they can do to help. Without reservation, I recommend Baycroft Great Baddow.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you so much for completing one of our review cards, we at Baycroft appreciate your kind comments and will cascade this down to all staff.
Thank you.

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Review from Amelia T (Resident) assisted by family/friend published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy and contented in Baycroft. I enjoy the meals.
Reply from Wendy Twydell, Customer relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of our review cards, we appreciate your kind comments and will continue in delivering high-quality care to all of our residents.

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Current Review Score: 9.6 (9.622)

Overview of Review Score

The Review Score of 9.6 (9.622) out of 10 for Greenwood Court Great Baddow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.622 for Greenwood Court Great Baddow is calculated as follows: ( (278 Excellents x 5) + (82 Goods x 4) + (14 Satisfactorys x 3) + (12 Poors x 2) ) ÷ 386 Ratings = 4.622
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenwood Court Great Baddow is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (2)

Rebecca

Rebecca Harris

Job Title: Home Manager Joined: 2022

My name is Rebecca Harris


I have worked in care for over 5 years and have recently been promoted to Home manager at Great Baddow, in which I look forward to supporting the home and the team and most importantly ensuring our residents are well cared for and looked after.


I am so lucky to be given this opportunity and will bring my experience and knowledge to my new job role.

Tatum

Tatum Collier

Job Title: Customer Relations Manager Joined: 2025

Tatum is our Customer Relations Manager at Greenwood Court Care Home. Her background in customer care and account management supports her goal of building strong, supportive relationships with residents and their families. She looks forward to bringing people together
through enjoyable and engaging experiences and events.

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