Greenwood Court Great Baddow

As soon as you walked in you were greeted by staff members who were friendly and very helpful! They made you settle in quickly, made a fuss of you and treat you with dignity and respect. It is just brilliant. Cannot thank them enough for the care my parent has received from them.

Rooms I found very hard in a wheelchair to get around the bathroom, especially as there is no room to turn a wheelchair round to close the bathroom door. Also, I was told by the Deputy Manager washing goes up in the morning and back the next day. You have more and more residents coming every week, how can you expect the staff to do bed/towels and all residents' washing? Staff have been brilliant. Entertainment for the elderly is good. Very welcoming place.

Staff very friendly and helpful. Home is lovely and clean. It is a pleasure to have stayed here.

Very happy with Baycroft, we all feel assured that mum is in a safe and kind environment. All the staff are very approachable and hopefully this is the beginning of mum regaining her confidence.

My mother was in for two weeks respite post pneumonia. She was very happy with her care. The room was large, comfortable and well furbished. The food was excellent and the staff very kind and efficient. However, from my point of view, clearly, they were understaffed, particularly at weekends when I myself picked up another patient in her room, who had fallen earlier. Mum's medication was only checked once or twice and activities often cancelled.

This was my father's first respite care. Baycroft Great Baddow did not disappoint. From the moment my father arrived, all the staff were very welcoming. It reassured my husband and I, that Dad was in good hands. I spoke to the nurse on duty a few times during the respite care and both of them were very informative of my father's care and put my mind at rest. The care staff, activities, kitchen, laundry, hairdresser, reception, nurses and management all came to say goodbye when he left. It was really lovely.

Absolutely perfect in every way. Very professional, courteous and sensitive to my wife and to me. I would not hesitate to recommend Baycroft to anyone. The staff are at the top of their profession and are to be commended for their dedication to their work. Thank you Baycroft.

All I can say is, 'if I need care in my later years this is the place I want to be'. It feels like home.

Feel well looked after. Most staff are very caring.

Happy to live here. Very efficient staff.

My Mother in Law has settled in well after moving from her home of 55 years. We are extremely pleased with the range of activities on offer which has been thoroughly involved in. Carers are all very friendly and treat the residents with respect, as do the nurses, hostesses, cleaners and management.

An amazing care home. The treatment my dad is receiving is first class! We too as family also get great treatment on our visits. The home and all staff are fantastic and couldn’t do enough for dad or us. So pleased was referred to this home by a friend. Could not be happier with our choice.

Comfortable, clean and orderly. Carers are very good, friendly and always very attentive.

Comfortable, always clean and the carers are all excellent.

The home is clean, the staff members are very good. The care of the workers is also very good.

Cannot fault it. Very happy here.

I am very happy with Baycroft. Service, food etc, very good. I feel safe in this home.

Overall very good.

The home is a beautiful home, that anyone would love. The staff are very helpful.

My Mum is always clean and dressed. She also attends various activities and outings with encouragement. The carers are attentive and patient. All our family enjoy visiting.