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Greenwood Court Great Baddow

Molrams Lane, Great Baddow, Chelmsford, Essex CM2 7TL
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The staff are friendly, caring, patient and very helpfulJ P(Daughter of Resident/Service User)
Greenwood Court Great Baddow, Chelmsford
I have nothing but high praise for the whole team.Jacqui H(Daughter of Resident/Service User)
Greenwood Court Great Baddow, Chelmsford
Greenwood Court Great Baddow, Chelmsford

Greenwood Court Care Home is a purpose-built luxurious home for up to 64 residents. The home is conveniently located south-east of Chelmsford, close to the A12 and local train stations. The highly trained care team provides 24-hour care and takes time to get to know residents and their needs individually, offering a truly person-centred approach.

The highly trained care team focuses on providing tailored residential and specialist dementia care spread...  

Care Provided by Greenwood Court Great Baddow

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

Contact Greenwood Court Great Baddow to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rebecca Harris(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • Visitors welcome at any time.

Parking

  • On-site car park.

Greenwood Court Great Baddow Reviews (149)

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9.7

Greenwood Court Great Baddow has a Review Score of 9.7 (9.711) out of 10, based on 23 reviews in the last 2 years. Over all time Greenwood Court Great Baddow has 149 reviews.

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Showing 149 reviews matching selected criteria
Review from Annie S (Daughter of Resident) published on 23 May 2021 Submitted via Website
Overall Experience

Even after only a short time, Mum has settled in well and feels secure that the staff know how to look after her special nursing needs. Baycroft has exceeded my expectations in the way all members of staff have dealt with the family from the initial enquiry to ongoing calls as Mum settles in. I feel able to contact the care home with any queries and they are promptly and politely dealt with. This has helped in what has been a difficult and stressful time for Mum and her family.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for completing one of our review cards, we really do appreciate your comments and I will cascade this down to the staff.

Thank you once again

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Review from Carole B (Daughter of Resident) published on 21 April 2021 Submitted via Website
Overall Experience
They made moving my father into a care home during Covid as stress-free as it could be.

Communication with the home has been fantastic. Every member of staff that I have so far seen have gone out of their way to help me and my father in any way possible. Even though it’s early days (Dad has only moved in this week after losing his wife in February). It was so lovely to hear him saying that he was very happy with the room and the food was brilliant.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you for taking the time in completing one of our review cards, it really does mean a lot to us.
We will endeavour to maintain a high standard of quality care for your father.

Thank you.

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Review from C L (Son of Resident) published on 22 September 2020 Submitted via Website
Overall Experience

The care and attention that Mum has received whilst being in Baycroft have been excellent. All the staff and personnel across the whole spectrum of jobs within the home are so hardworking and dedicated. This is especially appreciated as the past 6-months have been so incredibly challenging. Mum says she feels comfortable, safe and secure, which is great.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you in completing one of our review cards. It certainly has been a difficult time for us all, but I'm so pleased your mum feels safe and comfortable. Our residents are our priority in keeping them looked after at all times.

I will cascade your comments to all of the staff - thank you.

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Review from Jacqueline C (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card
Overall Experience

Since moving to Baycroft, mum has been treated with nothing less than courtesy and kindness. The care team, nurses and entertainment team are amazing and treat her with consideration at all times. Facilities and surroundings are excellent and the staff are supportive of family members as well as residents. No query or question re her care is dismissed as trivial or annoying.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you for taking the time in completing one of our review cards, we really appreciate your comments and will ensure all staff are aware of your comment.

Thank you.

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Review from N L F (Son of Resident) published on 4 August 2020 Submitted via Website
Overall Experience

My mother has been with you now for over two years and she and the whole family are delighted at the high standard of care she has received - both physical and emotional. She refers to Baycroft as her home. We are particularly impressed by the amount of stimulation you provide for the residents and have been blown away by your dedication during Covid.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you so much in completing a review, we really do appreciate your comments and I will ensure this is cascaded down to the staff and management team.
We will endeavour to maintain the high standard of care to your mum.

Thank you.

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Review from M D (Grandson of Resident) published on 4 August 2020 Submitted via Postal Card
Overall Experience
My nan is happy here.
Oustanding facilities and care staff.

She was very much against the move into the home, but she soon came around when she had stayed there for a short period of time.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you for completing one of our review cards, really do appreciate it. I will take this to our management team who will take your comments on board.

Thank you, once again.

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Review from J B (Son of Resident) published on 30 July 2020 Submitted via Postal Card
Overall Experience

The staff at this care home have always been friendly and helpful. My mother has been a resident since March and unfortunately arrived only three weeks before covid forced the home to close to visitors. During the lockdown, we, relatives have been well informed with the situation in the home. I am very happy with my mother's care.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for taking the time in completing one of our review cards, I will ensure all the staff are aware of your comments. We thank you and will continue to care for your mum with the utmost professional care we can deliver at Baycroft.

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Review from Allison T (Daughter of Resident) published on 30 July 2020 Submitted via Website
Overall Experience
Since my mother became a resident in 2018, I can only praise the home and the staff therein. At the time she became a resident, the home had newly opened and she was only one of a handful of residents. The care and love she has received, has been second to none. Care and attention was always a priority as the home grew, which was deliberately slow over a period of time to ensure the happiness of the residents already in-situ and those joining the community. Some, but not all, of the staff have been at the home from the start, which has meant a continuity of care throughout her decline. Accommodation and food are both excellent - a particular favourite (which all the staff know) is the occasional bacon sandwich!

Would highly recommend the home to anyone who has a relative, who during their latter years, requires help and assistance.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you in taking the time in completing one of our review cards, we really do appreciate it and I know it will mean so much to all of the staff especially through some difficult times over the past few months. We will endeavour to care at the highest level we know best. Thank you again.

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Review from Deborah B (Daughter of Resident) published on 11 June 2020 Submitted via Website
Overall Experience
I would highly recommend Baycroft, due to the fact that the staff are very warm and welcoming, professional, diligent, caring and communication is outstanding.
COVID-19 has resulted in an extremely stressful and difficult time, however, the staff at Baycroft have managed the situation with tremendous professionalism and genuine care for my mum and my sister and I have been well informed of what has been occurring within the home at all times.
I have had very regular contact with one of Mum's carers in particular and this contact has been both reassuring and supportive during this very difficult time.
Facetime was easily arranged and as Mum has a phone in her room we have been able to keep in good contact.

I cannot thank the staff at Baycroft enough for all that they have done.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Many thanks for completing one of our review cards, we really do appreciate your comments, all of which will be cascaded down to all staff. It will be a great boost to all of the staff in this troubled time. Thank you.

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Review from Dorothy O (Daughter-in-law of Resident) published on 19 February 2020 Submitted via Website
Overall Experience

Friendly and caring staff and excellent facilities. The only downside is the lack of sufficient parking.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you for taking the trouble in completing one of our review cards, we really do appreciate your comments.

Thank you.

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Review from M H (Daughter of Resident) published on 31 January 2020 Submitted via Postal Card
Overall Experience

Dad has only been at Baycroft for 4 days but so far so good. The home is sparkling new and clean, smell nice too! The staff have been really helpful and never rush any interaction so far. I have noticed residents with worse dementia being treated fairly/firmly but never cruelly. The food is excellent and family members are welcome to have lunch with residents and feel included in life at Baycroft.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you in completing one of our review cards, we really do appreciate your comments and will cascade this down to all staff.

Thank you

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Review from Tina C (Daughter of Resident) published on 17 January 2020 Submitted via Website
Overall Experience
My dad needed more care than I could provide for him in his own home, he wasn't eating very much and was losing weight, as well as feeling lonely.

I made arrangements for him to go into Baycroft for four weeks respite care and at the end of it, he said he didn't want to go back home. He has gained weight, is walking better and is much happier. There were a few very minor issues in the beginning, which there are bound to be, but overall the staff are fantastic with him and are taking very good care of him. They even got his favourite brand of tea for him. There is always something there for him to do or someone to chat with. Needless to say, he got his way and he is now a permanent resident.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you for completing one of our review cards, we really do appreciate your comments. We will ensure to maintain the care that your father deserves and look forward to him being a happy man living at Baycroft.

Thank you.

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Review from Penny S (Daughter of Resident) published on 17 January 2020 Submitted via Website
Overall Experience
My mother was living independently in the family home but at 91 she was struggling with everyday tasks especially as her mobility is poor. She was determined she wanted to stay in her home but came to Baycroft, Great Baddow for two weeks "holiday". At the end of that time, she didn't want to go home and be alone. She said that everyone was so welcoming, helpful and caring. The food is amazing and nothing is too much trouble. It was a big change for her but being able to decorate her room with pictures and photos from home has really helped her settle. She is getting to know the names of the staff and other residents and has enjoyed all the pre-Christmas activities and outings. She feels safe and secure knowing there is always someone on hand to help, to talk with and to listen.

It has given the family peace of mind to know she is being so well looked after and the great-grandchildren love the entertainment suite.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you for taking the time and trouble in completing one of our review cards we really do appreciate your comments and will cascade this down to all of the staff.

Thank you

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Review from Joanne L (Daughter-in-law of Resident) published on 6 January 2020 Submitted via Postal Card
Overall Experience

My mother-in-law is very happy here and always comments on how good and caring the staff are. There are lots of activities and facilities to keep the residents amused and we are always made to feel welcome when we visit.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you in completing one of our review cards, we really do appreciate your comments and will ensure this is cascaded down to all of the staff.

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Review from C N (Daughter of Resident) published on 20 December 2019 Submitted via Postal Card
Overall Experience

All the staff go out of their way to make Mum feel at home and try to include her in activities etc. I have no concerns about her welfare.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you in completing one of our review cards, we really do appreciate your comments and will cascade this down to all of the staff.

Thank you.

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Review from J G (Daughter of Resident) published on 18 December 2019 Submitted via Postal Card
Overall Experience

Wonderful care home with very attentive caring staff. They have helped Mum settle in very well. The only stressful part is the parting. This really needs to be addressed on an urgent basis.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you in taking the time in completing one of our review cards, we really do appreciate your comments.

Thank you.

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Review from R L (Relative of Resident) published on 18 December 2019 Submitted via Postal Card
Overall Experience

Very impressed with the standard of care. As relatives, we are always made most welcome and enjoy the occasional meal here. It would be better if residents are encouraged to use the large areas, leaving space in the reception area. The one major drawback is the lack of spaces in the car park.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Many thanks in completing one of our review comments, we really do appreciate your comments and will ensure this is cascaded down to our staff.

Thank you.

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Review from L P (Daughter of Resident) published on 20 November 2019 Submitted via Postal Card
Overall Experience

As soon as you walked in you were greeted by staff members who were friendly and very helpful! They made you settle in quickly, made a fuss of you and treat you with dignity and respect. It is just brilliant. Cannot thank them enough for the care my parent has received from them.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you so much in completing one of our review cards, we really do appreciate your comments and we will continue in keeping our standards of a high standard.

Thank you.

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Review from Janet B (Respite Resident) published on 13 November 2019 Submitted via Postal Card
Overall Experience

Rooms I found very hard in a wheelchair to get around the bathroom, especially as there is no room to turn a wheelchair round to close the bathroom door. Also, I was told by the Deputy Manager washing goes up in the morning and back the next day. You have more and more residents coming every week, how can you expect the staff to do bed/towels and all residents' washing? Staff have been brilliant. Entertainment for the elderly is good. Very welcoming place.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you in completing one of our review cards, we really do appreciate your comments, all of which we will take on board to address them to the relevant department.

Thank you once again.

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Review from P H (Resident / Service User) published on 8 November 2019 Submitted via Postal Card
Overall Experience

Staff very friendly and helpful. Home is lovely and clean. It is a pleasure to have stayed here.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much in completing one of our review cards and your kind comments. I will ensure to cascade this to all of the staff and look forward to seeing you in the near future.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 01 Dec 2025

    Attendees included representatives from Home Instead Domiciliary Care, Dignity Funeral Directors, and Great Baddow Parish Council. Greenwood Court Care Home in Great Baddow recently welcomed local professionals to their latest...

  • 21 Nov 2025

    Greenwood Court Care Home in Great Baddow recently granted a very special wish for one of their residents, Rosemary, to get her very own teddy bear through their Make a...

  • 19 Nov 2025

    Greenwood Court Care Home in Great Baddow was delighted to welcome residents, their families, and members of the local community to its annual Summer Fair. The fair featured a wide...

Upcoming Events

There are no upcoming events for Greenwood Court Great Baddow.

Awards / Recognitions (16)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Greenwood Court Great Baddow.

Meet the Team (2)

Rebecca Harris
Rebecca HarrisJob Title:Home ManagerJoined: 2022

My name is Rebecca Harris

I have worked in care for over 5 years and have recently been promoted to Home Manager at Great Baddow, where I look forward to supporting the home and the team, and most importantly, ensuring our residents are well cared for and looked after.

I am so lucky to be given this opportunity and will bring my experience and knowledge to my new job role.

Tatum Collier
Tatum CollierJob Title:Customer Relations ManagerJoined: 2025
Tatum is our Customer Relations Manager at Greenwood Court Care Home. Her background in customer care and account management supports her goal of building strong, supportive relationships with residents and their families. She looks forward to bringing people together

through enjoyable and engaging experiences and events.

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