Greenwood Court Great Baddow

Molrams Lane, Great Baddow, Chelmsford CM2 7TL
Review Us
9.6 145 Reviews
  • Greenwood Court Great Baddow, Chelmsford
Greenwood Court Care Home is a purpose-built luxurious home for up to 64 residents. The home is conveniently located south-east of Chelmsford, close to the A12 and local train stations. The highly trained care team provides 24-hour care and takes time to get to know residents and their needs individually, offering a truly person-centred approach.

The highly trained care team focuses on providing tailored residential and specialist dementia care spread across two floors. For those seeking short-term respite care, especially after hospital stays, the home offers convalescence stays.

As you enter, you'll feel enveloped by a comforting and inviting ambience. The care team prides itself on excellent amenities, ensuring the utmost care, support, and social engagement are extended with dignity, warmth, and empathy. The team at Greenwood Court creates a nurturing environment where residents can thrive.
Show Greenwood Court Great Baddow on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700

All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.

These prices are only a guideline, please contact Greenwood Court Great Baddow to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rebecca Harris (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (64)
  • Single Rooms with Ensuite Wet Room (64)

Visiting

  • Visitors welcome at any time.

Parking

  • On-site car park.

Greenwood Court Great Baddow Reviews (145)

9.6

Greenwood Court Great Baddow has a Review Score of 9.6 (9.622) out of 10, based on 33 reviews in the last 2 years.
Over all time Greenwood Court Great Baddow has 145 reviews.

Overall Experience
  • 114
  • 27
  • 2
  • 1
  • 1
Date Published
  • 145
  • 9
  • 19
  • 33
  • 112
Reviewer Connection to Greenwood Court Great Baddow
  • 54
  • 24
  • 16
  • 9
  • 7
  • 5
  • 5
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 145, showing 61-80
Review from N L F (Son of Resident) published on 4 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been with you now for over two years and she and the whole family are delighted at the high standard of care she has received - both physical and emotional. She refers to Baycroft as her home. We are particularly impressed by the amount of stimulation you provide for the residents and
have been blown away by your dedication during Covid.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much in completing a review, we really do appreciate your comments and I will ensure this is cascaded down to the staff and management team.
We will endeavour to maintain the high standard of care to your mum.
Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M D (Grandson of Resident) published on 4 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan is happy here.
Oustanding facilities and care staff.
She was very much against the move into the home, but she soon came around when she had stayed there for a short period of time.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for completing one of our review cards, really do appreciate it. I will take this to our management team who will take your comments on board.
Thank you, once again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Son of Resident) published on 30 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at this care home have always been friendly and helpful. My mother has been a resident since March and unfortunately arrived only three weeks before covid forced the home to close to visitors. During the lockdown, we, relatives have been well informed with the situation in the home. I am very
happy with my mother's care.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for taking the time in completing one of our review cards, I will ensure all the staff are aware of your comments. We thank you and will continue to care for your mum with the utmost professional care we can deliver at Baycroft.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Allison T (Daughter of Resident) published on 30 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother became a resident in 2018, I can only praise the home and the staff therein. At the time she became a resident, the home had newly opened and she was only one of a handful of residents. The care and love she has received, has been second to none. Care and attention was always a priority
as the home grew, which was deliberately slow over a period of time to ensure the happiness of the residents already in-situ and those joining the community. Some, but not all, of the staff have been at the home from the start, which has meant a continuity of care throughout her decline. Accommodation and food are both excellent - a particular favourite (which all the staff know) is the occasional bacon sandwich!
Would highly recommend the home to anyone who has a relative, who during their latter years, requires help and assistance.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you in taking the time in completing one of our review cards, we really do appreciate it and I know it will mean so much to all of the staff especially through some difficult times over the past few months. We will endeavour to care at the highest level we know best. Thank you again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Deborah B (Daughter of Resident) published on 11 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Baycroft, due to the fact that the staff are very warm and welcoming, professional, diligent, caring and communication is outstanding.
COVID-19 has resulted in an extremely stressful and difficult time, however, the staff at Baycroft have managed the situation with tremendous
professionalism and genuine care for my mum and my sister and I have been well informed of what has been occurring within the home at all times.
I have had very regular contact with one of Mum's carers in particular and this contact has been both reassuring and supportive during this very difficult time.
Facetime was easily arranged and as Mum has a phone in her room we have been able to keep in good contact.
I cannot thank the staff at Baycroft enough for all that they have done.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Many thanks for completing one of our review cards, we really do appreciate your comments, all of which will be cascaded down to all staff. It will be a great boost to all of the staff in this troubled time. Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dorothy O (Daughter-in-law of Resident) published on 19 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly and caring staff and excellent facilities. The only downside is the lack of sufficient parking.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for taking the trouble in completing one of our review cards, we really do appreciate your comments.
Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M H (Daughter of Resident) published on 31 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has only been at Baycroft for 4 days but so far so good. The home is sparkling new and clean, smell nice too! The staff have been really helpful and never rush any interaction so far. I have noticed residents with worse dementia being treated fairly/firmly but never cruelly. The food is excellent
and family members are welcome to have lunch with residents and feel included in life at Baycroft.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you in completing one of our review cards, we really do appreciate your comments and will cascade this down to all staff.


Thank you

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tina C (Daughter of Resident) published on 17 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad needed more care than I could provide for him in his own home, he wasn't eating very much and was losing weight, as well as feeling lonely.
I made arrangements for him to go into Baycroft for four weeks respite care and at the end of it, he said he didn't want to go back home. He has gained
weight, is walking better and is much happier. There were a few very minor issues in the beginning, which there are bound to be, but overall the staff are fantastic with him and are taking very good care of him. They even got his favourite brand of tea for him. There is always something there for him to do or someone to chat with. Needless to say, he got his way and he is now a permanent resident.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for completing one of our review cards, we really do appreciate your comments. We will ensure to maintain the care that your father deserves and look forward to him being a happy man living at Baycroft.
Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Penny S (Daughter of Resident) published on 17 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was living independently in the family home but at 91 she was struggling with everyday tasks especially as her mobility is poor. She was determined she wanted to stay in her home but came to Baycroft, Great Baddow for two weeks "holiday". At the end of that time, she didn't want to go home
and be alone. She said that everyone was so welcoming, helpful and caring. The food is amazing and nothing is too much trouble. It was a big change for her but being able to decorate her room with pictures and photos from home has really helped her settle. She is getting to know the names of the staff and other residents and has enjoyed all the pre-Christmas activities and outings. She feels safe and secure knowing there is always someone on hand to help, to talk with and to listen.
It has given the family peace of mind to know she is being so well looked after and the great-grandchildren love the entertainment suite.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time and trouble in completing one of our review cards we really do appreciate your comments and will cascade this down to all of the staff.
Thank you

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joanne L (Daughter-in-law of Resident) published on 6 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law is very happy here and always comments on how good and caring the staff are. There are lots of activities and facilities to keep the residents amused and we are always made to feel welcome when we visit.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you in completing one of our review cards, we really do appreciate your comments and will ensure this is cascaded down to all of the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C N (Daughter of Resident) published on 20 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff go out of their way to make Mum feel at home and try to include her in activities etc. I have no concerns about her welfare.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you in completing one of our review cards, we really do appreciate your comments and will cascade this down to all of the staff.
Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J G (Daughter of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Wonderful care home with very attentive caring staff. They have helped Mum settle in very well. The only stressful part is the parting. This really needs to be addressed on an urgent basis.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you in taking the time in completing one of our review cards, we really do appreciate your comments.
Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R L (Relative of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the standard of care. As relatives, we are always made most welcome and enjoy the occasional meal here. It would be better if residents are encouraged to use the large areas, leaving space in the reception area. The one major drawback is the lack of spaces in the car park.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Many thanks in completing one of our review comments, we really do appreciate your comments and will ensure this is cascaded down to our staff.
Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Daughter of Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as you walked in you were greeted by staff members who were friendly and very helpful! They made you settle in quickly, made a fuss of you and treat you with dignity and respect. It is just brilliant. Cannot thank them enough for the care my parent has received from them.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much in completing one of our review cards, we really do appreciate your comments and we will continue in keeping our standards of a high standard.
Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet B (Respite Resident) published on 13 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rooms I found very hard in a wheelchair to get around the bathroom, especially as there is no room to turn a wheelchair round to close the bathroom door. Also, I was told by the Deputy Manager washing goes up in the morning and back the next day. You have more and more residents coming every week, how
can you expect the staff to do bed/towels and all residents' washing? Staff have been brilliant. Entertainment for the elderly is good. Very welcoming place.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you in completing one of our review cards, we really do appreciate your comments, all of which we will take on board to address them to the relevant department.
Thank you once again.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P H (Resident) assisted by family/friend published on 8 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly and helpful. Home is lovely and clean. It is a pleasure to have stayed here.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much in completing one of our review cards and your kind comments. I will ensure to cascade this to all of the staff and look forward to seeing you in the near future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H J (Daughter of Resident) published on 16 October 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with Baycroft, we all feel assured that mum is in a safe and kind environment. All the staff are very approachable and hopefully this is the beginning of mum regaining her confidence.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing our review for Baycroft, Great Baddow , we will continuing in delivering the best care for your mum and look forward in seeing her at one of our activities in the near future.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R B (Daughter of Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in for two weeks respite post pneumonia. She was very happy with her care. The room was large, comfortable and well furbished. The food was excellent and the staff very kind and efficient. However, from my point of view, clearly, they were understaffed, particularly at weekends when I
myself picked up another patient in her room, who had fallen earlier. Mum's medication was only checked once or twice and activities often cancelled.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time to complete a review card. I will cascade your comments down to management staff.
Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C J (Daughter of Resident) published on 2 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was my father's first respite care. Baycroft Great Baddow did not disappoint. From the moment my father arrived, all the staff were very welcoming. It reassured my husband and I, that Dad was in good hands. I spoke to the nurse on duty a few times during the respite care and both of them were very
informative of my father's care and put my mind at rest. The care staff, activities, kitchen, laundry, hairdresser, reception, nurses and management all came to say goodbye when he left. It was really lovely.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much in taking the time in completing our review, we really do appreciate this and will cascade your comments to all of the staff.


Thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Piers E (Husband of Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely perfect in every way. Very professional, courteous and sensitive to my wife and to me. I would not hesitate to recommend Baycroft to anyone. The staff are at the top of their profession and are to be commended for their dedication to their work. Thank you Baycroft.
Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for completing one of our review cards, I will ensure that all staff are aware of your kind words. Thank you

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.622)

Overview of Review Score

The Review Score of 9.6 (9.622) out of 10 for Greenwood Court Great Baddow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.622 for Greenwood Court Great Baddow is calculated as follows: ( (278 Excellents x 5) + (82 Goods x 4) + (14 Satisfactorys x 3) + (12 Poors x 2) ) ÷ 386 Ratings = 4.622
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenwood Court Great Baddow is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (15)

Meet the Team (2)

Rebecca

Rebecca Harris

Job Title: Home Manager Joined: 2022

My name is Rebecca Harris


I have worked in care for over 5 years and have recently been promoted to Home manager at Great Baddow, in which I look forward to supporting the home and the team and most importantly ensuring our residents are well cared for and looked after.


I am so lucky to be given this opportunity and will bring my experience and knowledge to my new job role.

Tatum

Tatum Collier

Job Title: Customer Relations Manager Joined: 2025

Tatum is our Customer Relations Manager at Greenwood Court Care Home. Her background in customer care and account management supports her goal of building strong, supportive relationships with residents and their families. She looks forward to bringing people together
through enjoyable and engaging experiences and events.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenwood Court Great Baddow to verify any information. View our terms and conditions. Greenwood Court Great Baddow has an Enhanced Service - more info.