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Greenwood Court Great Baddow

Molrams Lane, Great Baddow, Chelmsford, Essex CM2 7TL
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The staff are friendly, caring, patient and very helpfulJ P(Daughter of Resident/Service User)
Greenwood Court Great Baddow, Chelmsford
I have nothing but high praise for the whole team.Jacqui H(Daughter of Resident/Service User)
Greenwood Court Great Baddow, Chelmsford
Greenwood Court Great Baddow, Chelmsford

Greenwood Court Care Home is a purpose-built luxurious home for up to 64 residents. The home is conveniently located south-east of Chelmsford, close to the A12 and local train stations. The highly trained care team provides 24-hour care and takes time to get to know residents and their needs individually, offering a truly person-centred approach.

The highly trained care team focuses on providing tailored residential and specialist dementia care spread...  

Care Provided by Greenwood Court Great Baddow

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 64 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,700From £1,750
Residential Dementia CareFrom £1,700From £1,750

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

Contact Greenwood Court Great Baddow to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rebecca Harris(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (64)
  • Single Rooms with ensuite Wet Room (64)

Visiting

  • Visitors welcome at any time.

Parking

  • On-site car park.

Greenwood Court Great Baddow Reviews (149)

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9.7

Greenwood Court Great Baddow has a Review Score of 9.7 (9.711) out of 10, based on 23 reviews in the last 2 years. Over all time Greenwood Court Great Baddow has 149 reviews.

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Showing 149 reviews matching selected criteria
Review from Anna E (Daughter of Resident) published on 17 June 2023 Submitted via Website
Overall Experience
My mum had a 2 weeks respite period at Baycroft Great Baddow in May 2023. I cannot praise the facilities and staff enough. She was encouraged to participate in all activities which she embraced, whether it was as a group or on a one-to-one basis.
The food was excellent and varied. I had lunch with Mum a couple of times and witnessed her eating with gusto. Mum turned from someone with little appetite to eagerly anticipating meal/snack times.
A big shout out to each and every member of staff who made Mum feel very special and cherished. She very quickly settled into the very comfortable and welcoming atmosphere within the care home. She made friends quickly among the residents and often commented on how kind everyone was.
I was concerned about her going to Baycroft as she had not been away from home before. I needn't have worried as she was very happy there and never once said she wanted to go home.
She always looked well cared for during my daily visits.

Thank you, everyone.

Reply from Lauren Digby, Regional Customer Relations Assistant at Greenwood Court Great Baddow

Thank you for taking the time to leave such a heartfelt review of our home. I am so glad that your mother's stay went well and that she had a very positive experience, it is lovely to hear that your mother was encouraged to take part in our diverse activities programme and benefited from the...  

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Review from C c (Daughter of Resident) published on 2 June 2023 Submitted via Website
Overall Experience

This review is to reflect on our mother's first 2 weeks at Baycroft. Our initial contact with Customer Relations was excellent. We then met the manager who is clearly in charge, dedicated to running a caring home and dealing openly with any issues. Following a difficult 6 months at a different provider, we are so very grateful to have been able to move Mum. The nursing/care staff have been excellent, delivering what they promised. Everything is monitored and the family have been consulted and informed regarding pain relief and care. I have walked in and seen the staff knelt by Mum's bed, they hold her hand, look her in the eyes and gently brush back her hair while they listen to her. This is not just a job this is care. The reception staff are welcoming and caring, keen to answer/resolve any concerns or queries, The entertainment staff are evident, present and clearly strive to communicate with all residents whether as a group or one-to-one. It is a community not just a care home. Thank you.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you so much for completing one of our review cards, we at Baycroft appreciate your kind comments, and we are so glad your decision to move your mum was the right decision for you and your family.
We will endeavour to continue to care for your mum to the best Baycroft can provide.

Thank you.

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Review from Sally F (Daughter of Resident) published on 16 May 2023 Submitted via Postal Card
Overall Experience

This review relates specifically to my mum's last days at Baycroft Great Baddow Care Home and her eventual passing. All of the nursing and care staff treated Mum with respect, dignity and consideration throughout her final days. This compassionate attention was also given to my dad, another resident of Baycroft, and to all of the close family. The empathy, thoughtfulness and support from all staff were outstanding and helped us through a sad and difficult time. We will always remember the warmth and kindness shown and certainly consider the Baycroft community as an extension of our own family! Thank you.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for completing a review card and for your kind words. It is with great sadness we lost your mum, we all loved her and will be sadly missed, our thoughts are with you and the family. I will ensure your kind words will be cascaded to all staff.

Thank you

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Review from Liz S (Daughter of Resident) published on 11 April 2023 Submitted via Website
Overall Experience

We received a warm welcome, everybody has been friendly and worked hard to help Mum settle. In particular, our experience with the customer relations manager has been outstanding, nothing has been too much trouble. Mum loves cooking and she has been able to cook sausage plaits, her signature dish! Mum did have an issue with the way a member of staff interacted with her, this was taken seriously and dealt with in an exemplary way. The nursing care she receives is excellent, we have confidence that medically she is being well looked after. Improvements could be made to the laundry service and Mum has been waiting 7 weeks for her outside door and curtain tie hook to be fixed. When Mum arrived she had very swollen legs and was led to believe that within a week these would be sorted, which didn’t happen for a multitude of reasons, it would be better to underpromise and over-deliver rather than vice versa.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you for taking the time to complete a review card for us, I appreciate your kind words and your comments and will inform the relevant departments of your comments, as you are aware our manager's door is always open, should there be anything you would like to discuss.
Your mum has truly settled into Baycroft and our staff love looking after her.

Thank you once again.

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Review from Paula B (Daughter of Resident) published on 28 March 2023 Submitted via Postal Card
Overall Experience

My mother lived at Baycroft Great Baddow from November 2019 until her death on the 7th of March 2023. From the day we brought her to the home until her final days we were always extremely impressed with the professionalism and compassion shown by every member of staff. Everyone works exceptionally hard and the atmosphere is tranquil and homely. In her later years, my mother's dementia caused her to be very difficult but the patience and kindness of the staff were exemplary. We are extremely grateful.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for your kind words, I will ensure your message is cascaded to all staff. We would like to pass on our condolences to you and the family, we will miss your mum dearly.

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Review from V S (Daughter of Resident) published on 20 February 2023 Submitted via Website
Overall Experience
My father had a temporary stay at Baycroft in Great Baddow following some hospital admissions and a family bereavement.
The whole process was extremely well managed, from the initial paperwork required for admission, to the moment he left for his own home.
All staff were very caring, professional and friendly.
The food was lovely and the facilities of a very high standard.

Dad was very complimentary about his stay and we wouldn't hesitate to use Baycroft in future again.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you so much in completing our review cards, we really appreciate your comments, all of which will be cascaded to the staff.
It was a pleasure looking after your father.

Thank you

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Review from L E (Grandson of Resident) published on 14 February 2023 Submitted via Postal Card
Overall Experience

Great staff from my nan's first day, very kind and happy to help. Staff always gave updates on Nan, very happy Nan was looked after so well. Thank you.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you so much for completing a review, we really appreciate your comments and will cascade this to all staff.

Thank you.

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Review from C H (Daughter of Resident) published on 9 February 2023 Submitted via Postal Card
Overall Experience

A full complaint will be forthcoming as there were too many issues to list in this review.

Reply from Lianne Parkin, General Manager at Greenwood Court Great Baddow

We apologise for any upset or inconvenience this has caused you, we have submitted a full response to the official complaint in line with our complaints policy. It is very important to us that our residents have a positive experience at Baycroft Great Baddow, so therefore we take feedback extremely seriously and ensure learnings are taken from each outcome.

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Review from Jane S (Daughter of Resident) published on 15 November 2022 Submitted via Website
Overall Experience
My mum has only recently begun her stay at Baycroft Great Baddow. However, during the short time in which she has been there I have been very impressed both with the high standards and cleanliness of Baycroft Great Baddow and also with the kind and caring staff for whom nothing seems too much trouble.

It was actually my daughter who highlighted Baycroft Great Baddow to us as one of her friend's grandparents currently resides there and cannot speak more highly of it. My mum appears to be happy there and constantly mentions how kind and caring everyone is.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you so much for completing one of our review cards, I will ensure that all staff are aware of your comments, we really do appreciate your kind comments.

Thank you.

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Review from John D (Friend of Resident) published on 20 April 2022 Submitted via Website
Overall Experience

Baycroft Great Baddow is simply outstanding. The quality of care and support from staff and management is without fault the very best. For residents it must feel like they've been upgraded to a first-class suite at the Ritz or Savoy, enjoying five-star treatment with activities and catering, that offers a glorious and varied menu of delicious foods. It's the simple things that matter, you need never worry, knowing the attention to detail is what defines Baycroft Great Baddow. A resident is never ignored, they genuinely love and appreciate their residents, engaging with them in meaningful conversation and getting to know their needs and habits. If I ever come to a stage in life when I need such care, I hope it’s at a place to Baycroft Great Baddow's standards. Unfortunately, I've seen too many care facilities visiting family and friends which would frighten you. Where praise is most definitely due felt it worthy that I write this glowing review and recommendation.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you so much in taking the trouble in completing one of our reviews, so nice to see your friend has settled in very well and loves the life here at Baycroft.

I love the photos he is taking, it's good for all staff to see, once again thank you once again for your kind comments.

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Review from Chris C (Son-in-law of Resident) published on 22 March 2022 Submitted via Website
Overall Experience
My mother-in-law, who celebrated her 99th birthday in February, moved into Baycroft in Great Baddow in November 2021.
We live 125 miles away and the difficulties caused by the Covid-19 pandemic, together with our own health issues, made it impossible for us to travel to arrange this move. However, with the help of amazing neighbours and staff, the admission process was handled in an extremely professional and timely manner.
I speak to my mother-in-law on the telephone on a daily basis and it is clear that she has settled in exceptionally well. She tells me that all the staff at Baycroft are very kind to her. Recently we were able to speak to her via FaceTime, where she was very proud to show us round her beautifully appointed room.

It is very comforting for all the family to know that she is enjoying the very best of care in this next chapter of her life.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you so much for completing one of our review cards, we really appreciate your time in doing this. I will ensure all the staff are aware of your comments.
We will endeavour to give the best quality of care to your mother-in-law.

Thank you once again.

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Review from Gerald S (Brother of Resident) published on 21 March 2022 Submitted via Postal Card
Overall Experience

Always find the staff very friendly and helpful.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for completing one of our review cards, we appreciate your time in doing this. I will ensure your comments get to all of the staff.

Thank you once again.

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Review from Sheila S (Sister-in-law of Resident) published on 21 March 2022 Submitted via Postal Card
Overall Experience

Always find the staff very friendly, and helpful.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

We really do appreciate you filling out a review card for us, it means a lot to all of the staff. I will ensure this is cascaded to all staff.

Thank you.

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Review from G M (Son of Resident) published on 21 March 2022 Submitted via Postal Card
Overall Experience

Very good overall standards of care, very comfortable home, welcoming staff.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Many thanks in completing one of our review cards, it means a lot to the staff at Baycroft.

Thank you.

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Review from Jennie C (Daughter of Resident) published on 16 November 2021 Submitted via Website
Overall Experience

My Mum moved into Baycroft in March 2021. From the very first day she was shown love and care and everything that she needed was there for her. Every time I see her she tells me how lucky she is and what wonderful care she receives. She feels completely safe in this warm and friendly environment. The staff all give their time to the residents, stopping for a chat or helping them if they need it. As a daughter, I can know that she is well cared for in beautiful surroundings and this gives me peace of mind. There is always someone there to answer any questions I may have and anything that Baycroft feel the relatives need to know is communicated well. This is a care home with an emphasis on the word CARE.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you for taking the time in completing one of our review cards, we really do appreciate your comments and they will be passed down to all members of the staff

Thank you

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Review from Janet H (Daughter of Resident) published on 28 October 2021 Submitted via Website
Overall Experience

My mum has been a resident for just over two years. She is 94 years young and has flourished since her arrival. The restrictions during these strange Covid times have been difficult for us all. However, I do feel the staff generally have been as supportive as possible. Any concerns arising have been dealt with in a timely and sensitive manner. My mum attends all the activities made available to her. I appreciate the events timetable and newsletter, which allows me to remind and chat to Mum about them. I look forward to the increase of external entertainers again. She enjoys the menu and company in the restaurant: her weight loss is cured! She says how kind everyone is to her, which is invaluable for her family in these restricted times. I am able to observe this too from the interaction when at the home. We all as a family eagerly await the easier flow of visiting again, but appreciating the safety of residents must be a priority.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you for completing one of our reviews; we really appreciate you taking the time. I will ensure your comments are cascaded down to all of the staff.

Thank you once again.

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Review from Sarah S (Daughter of Resident) published on 22 October 2021 Submitted via Website
Overall Experience
This is a wonderful home. All staff from the receptionist to the care manager and assistants are polite and friendly and my Mum is receiving an excellent standard of care.
When she moved to the home for nursing care one month ago she was weak and withdrawn and she is now embracing everything the home has to offer including the wonderful meals.
She does activities every day and has the opportunity to have her hair done regularly which she loves.

Nothing is too much trouble for the staff and I wouldn’t hesitate in recommending this home.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for taking the time in completing a review for us, it is very much appreciated and welcome your comments, Thank you

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Review from J C (Resident / Service User) published on 30 June 2021 Submitted via Postal Card
Overall Experience

If you want a home from home, come to us! This is a home!

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Thank you for taking the time to complete one of our review cards.
We really appreciate your comments.

Thank you.

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Review from Simeon B (Son of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

Baycroft Great Baddow team made moving Mum and Dad into the home very easy despite the Covid-19 lockdown. The care and attention that they both have received from all members of staff from senior management, to the care team and to the admin team have been excellent. They are both settling in really well and have made new friends, are enjoying the residents' activities that have now restarted and especially love the food and the chance to talk to the chef about what they like to eat. Mum even said that she felt young again given the pampering she gets. From my perspective I have found the staff very responsive, nothing is too much bother and I have received regular updates on what is happening and any concerns that arise. I feel that Mum and Dad are being safely looked after and are being treated with dignity. I also appreciate the link that the home has with the local GP surgery and the fact that they can actually see a doctor on a regular basis.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow
Many thanks for taking the time in completing our review card online, we really do appreciate it. I will ensure all staff are aware of your kind comments, this really does go a long way.
Most importantly we will ensure to deliver the best care to both your mum and dad.

Thank you again.

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Review from Claire P (Daughter of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

My father joined Baycroft after being very ill and enduring a traumatic hospital stay with us unable to visit due to Covid. As a family, we decided that having lived independently beforehand that he was in need of more support with his day-to-day living. He was very weak when he joined Baycroft but the care and attention he has received whilst there by the caring staff who never fail to inform us promptly of any changes to his health, he is now enjoying taking part in activities daily and always has a story to tell when we ring/visit him. We are always informed of the delicious meals that he has and enjoys and loves the company of all the carers. The hard work is so much appreciated and the support they give us as a family is second to none and a joy to communicate with on a very regular basis.

Reply from Wendy Twydell, Customer Relationship Manager at Greenwood Court Great Baddow

Thank you so much for completing one of our review cards, we really appreciate your comments and I will ensure this is cascaded down to all of the staff.

We will endeavour to give your father the best quality care here at Baycroft.

Thank you once again.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (8) & Events (0)

News
  • 01 Dec 2025

    Attendees included representatives from Home Instead Domiciliary Care, Dignity Funeral Directors, and Great Baddow Parish Council. Greenwood Court Care Home in Great Baddow recently welcomed local professionals to their latest...

  • 21 Nov 2025

    Greenwood Court Care Home in Great Baddow recently granted a very special wish for one of their residents, Rosemary, to get her very own teddy bear through their Make a...

  • 19 Nov 2025

    Greenwood Court Care Home in Great Baddow was delighted to welcome residents, their families, and members of the local community to its annual Summer Fair. The fair featured a wide...

Upcoming Events

There are no upcoming events for Greenwood Court Great Baddow.

Awards / Recognitions (16)

  • 30 Jan 2026Recipient: Country Court
  • 31 Jan 2025Recipient: Country Court
  • 31 Jan 2024Recipient: Country Court

Accreditations

There are no accreditations posted yet for Greenwood Court Great Baddow.

Meet the Team (2)

Rebecca Harris
Rebecca HarrisJob Title:Home ManagerJoined: 2022

My name is Rebecca Harris

I have worked in care for over 5 years and have recently been promoted to Home Manager at Great Baddow, where I look forward to supporting the home and the team, and most importantly, ensuring our residents are well cared for and looked after.

I am so lucky to be given this opportunity and will bring my experience and knowledge to my new job role.

Tatum Collier
Tatum CollierJob Title:Customer Relations ManagerJoined: 2025
Tatum is our Customer Relations Manager at Greenwood Court Care Home. Her background in customer care and account management supports her goal of building strong, supportive relationships with residents and their families. She looks forward to bringing people together

through enjoyable and engaging experiences and events.

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