Lostock Lodge Care Home, Northwich, Cheshire
Lostock Lodge Care Home, Northwich, Cheshire
Lostock Lodge Care Home, Northwich, Cheshire

Lostock Lodge opened in January 2017 and offers residents en-suite bedrooms and access to a hair salon, café/bistro, a shop, cinema room, a family room and numerous lounges.

Built over three floors, Lostock Lodge provides family-led residential and dementia care in a luxury environment, at an affordable cost to the local community.

The home is purpose-built in traditional stone to promote a lifestyle for residents that offers beautiful, homely accommodation.

Group: Country Court Care

Person in charge: Paul Bowman (Manager)

Local Authority / Social Services: Cheshire West and Chester Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Stroke

Admission Information: Ages 55+.

Single Rooms: 66

Rooms with ensuite WC: 66

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Situated on the edge of the Cheshire Business Park, in the heart of rural Cheshire, Lostock Lodge provides family value led residential and dementia care and support in a quiet residential area. Close to the quiet town of Northwich, in the village of Lostock Gralam and the M6.

Visiting:

A member of staff would be absolutely delighted to show you around the home. You can either pop in at your earliest convenience or call to make an appointment.

Parking:

Very proud to say the care home has a large car park available on-site.

Latest Care Quality Commission* Report on Lostock Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Lostock Lodge Care Home has a Review Score of 9.8 (9.812)

The Review Score of 9.8 (maximum of 10) for Lostock Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Lostock Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 18 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.812 for Lostock Lodge Care Home is calculated as follows: ( (178 Excellents x 5) + (30 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 213 Ratings = 4.812

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Lostock Lodge Care Home is based on 18 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 18 Reviews ÷ 13.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lostock Lodge Care Home?

  • Extremely LIKELY
    18
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lostock Lodge Care Home

  • Daughter of Resident/Service User
    7
  • Resident / Service User
    5
  • Daughter-in-law of Resident/Service User
    2
  • Friend of Resident/Service User
    2
  • Nephew of Resident/Service User
    1
  • more

Extremely positive. Lostock Lodge provides care - care that is physical and emotional. There is an upbeat ethos that is welcoming and cherishing. All the staff are friendly and supportive of both the residents and their families.
The decor, furnishings and food are also top class but it is the care that is most important and this has been superb.
Thank you, Lostock Lodge.

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very friendly atmosphere. The place is immaculate.

Staff are very helpful. Facilities are excellent.

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

I found the home and all the staff outstanding. They were very friendly, and nothing was too much trouble. Dad was very well looked after and was stimulated with all the activities and staff to chat to. He settled very well whilst he was there for three weeks. He will be returning happily for more respite later in the year. Many thanks.

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friends have been in Lostock Lodge since February of this year and I'm a frequent visitor.

Despite the fact that owing to the ongoing age factor their health has deteriorated over the months, they are still very happy and comfortable with the standard of care they receive on a daily basis from the team of dedicated, patient, diligent and caring staff who have to be admired for coping at times with many unsavoury moments.

My friend had her 85th birthday a few days ago and her room was decorated with bunting, a birthday banner on her door, cards from staff, all topped off with a lovely birthday cake baked by their chef. She was able to feel very special and was joined by her husband from the room next door. I would like to thank everyone at Lostock Lodge for making the day so memorable - these are days to be cherished. To sum up, I quote the TV advert - "there's no veneer in here, it's the real deal."

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

My mother has just moved into your home in Lostock. Previous to this, I had an extremely well led guided tour of the home and the lady was very helpful. She went above and beyond to help me with the financing and organising all the paperwork, to make everything easier. The deputy manager that came to assess mum was also very helpful kind and attentive to mum's needs. Extremely efficient staff. They made me feel valued. Thank you.

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My relative moved into Lostock around January time. As a family, we are so impressed with the way that my relative has been looked after - from day one. Every one of the staff is caring and kind and also doing a professional job. My relative is always neatly dressed and looks cared for. The manager always knows what is going on in the home and is swift to take action when needed; for instance, contacting the GP quickly when the need arises. My relative is always included in the social meetings and we as a family, are always met with a smile and a cup of tea. Thanks.

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the minute you are met at the door, there is a smile greeting that says lovely to see you.
The reception area is lovely, bright and clean, reception staff are very friendly and nothing is too much trouble.
My father has never said "I don't want to go"
We just wish that he would be able to go as a resident because we know he would be happy (but cost is too high).

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Mum has spent six months at Lostock Lodge and has received the best of care from day one. Every member of staff (and I mean everyone) performs above and beyond! It is a pleasure to visit, knowing Mum has the best of care 24/7

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff very friendly, helpful and caring. Enjoyed my stay with you very much.

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly and helpful staff who have gone over and above our expectations. Extremely patient and attentive to all residents, and nothing is too much trouble. Everywhere within and outside the home is spotlessly clean and well organised. The home is very secure too, which puts our minds at rest. The food too is very good, with a wide variety to offer.

All the residents are treated with dignity and respect.

On the whole, we couldn't have asked for a better care home for our Uncle to be taken care of.

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have recently spent two weeks in Lockstock Lodge Care Home so that my wife could have s short holiday break and a rest. (She has a full-time carer's role looking after me as I am confined to a wheelchair). It is only natural to feel a little apprehensive when leaving the familiar surroundings of one's own home but I found that being at Lockstock Lodge presented no problems as I was very well looked after and cared for by excellent staff.

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very well looked after, very attentive and comfortable. Good food, very clean and friendly staff. Nothing was too much trouble.

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Lostock Lodge is a beautiful care home, the staff are truly lovely, the food is excellent. My Dad is settling in well and is very happy. The quality of care given together with the excellent surroundings provides fantastic value for money. A very big thank you to the Manager and her team.

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After suffering a stroke, I needed to find somewhere for complete rest and recuperation. The place is Lostock Lodge. A place that obviously understands the meaning of care. Every member of staff treats you with respect and dignity and as though you were part of their family and from the word go, are willing to accommodate your every need. I have only been here a few days, but first impressions count and I am sure by the time I leave fully refreshed and rested, I know that if the situation arose again, I can always return to this "family home".

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ability of dedication plus warm friendship shines through the activities co-ordinator at Lostock. Always understanding the resident's needs for some type of participation, he plays an important daily role and is held in high respect. His knowledge of skills includes help in technical advice on the use of tablet/computer matters. A cheery word and happy smile are his hallmarks.
Popular with everyone at Lostock.

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

As a family, we had looked at a number of care homes but after visiting Lostock Lodge on their open day we immediately knew we had found the right place for mum! The staff are caring, friendly, helpful and most importantly fun. Mum has settled in fantastically and has a new lease of life. Finished to an extremely high standard the home has a lovely comfortable atmosphere. It is always difficult to place a parent into a care home but we know we have made the right decision- this home is second to none!

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

After looking at care homes for my elderly parents, finding Lostock Lodge was a "blessing". I have not seen such caring and loving staff anywhere else. My mum and dad have settled in so wonderfully well thanks to the care and attention of all the staff.
I know in my "heart" that I have made the right decision to put them into this care home as they are "safe".
The manager has been caring, supportive and kept very informed of the procedures. Her managerial skills are "second to none".

I would recommend this care home it's truly amazing.

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lostock Lodge is very clean with nice furnishings in good taste. The food is excellent. The carers, both night and day staff, are very kind. There are plenty of activities including scrabble, dominoes, film shows, bingo and live entertainment. My mother is very happy and contented here. Her hairdresser is telling everybody how good it is!

How likely would you be to recommend Lostock Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Lostock Lodge Care Home