Grampian Court Care Home

Grampian Drive, Peterlee SR8 2LR
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9.9 215 Reviews
  • Grampian Court Care Home, Peterlee
Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care.

This warm, welcoming home offers a choice of several comfortable sitting rooms and dining areas, as well as its own hair and beauty salon and café. The lovely landscaped garden, which is looked after by residents and is a great place to relax in the warmer weather.

The catering team at Grampian Court understands the nutritional needs of older people and creates delicious meals which can be enjoyed in the spacious dining areas which provide a welcoming space to enjoy meals with fellow residents, or family and friends.

From care assistants to wellbeing coordinators and chefs, each and every member of the professional care team is there to support residents as they settle in to life at the home. They take time to learn about each resident’s hobbies and interests to design a comprehensive activity programme with something for everyone to enjoy. So whether they prefer enjoying some peace and quiet, engaging with the enriching activities programme or spending time with the Peterlee community, residents are supported to continue to enjoy the things they love most.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1231

These prices are only a guideline, please contact Grampian Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Emma Brown (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)

Parking

  • A large car park is located at the rear of the building for relatives, friends and guests.

Grampian Court Care Home Reviews (215)

9.9

Grampian Court Care Home has a Review Score of 9.9 (9.872) out of 10, based on 25 reviews in the last 2 years.
Over all time Grampian Court Care Home has 215 reviews.

Overall Experience
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Date Published
  • 215
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Reviewer Connection to Grampian Court Care Home
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Total of 215, showing 181-200
Review from Michael C (Brother of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff and carers most obliging and very helpful and can see my sister is cared for very well.
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Review from John D (Son-in-law of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support given by staff and management at Grampion Court has been excellent. My mother-in-law was in hospital recently and without the support provided by management we would not have been able to get her home in time for Christmas. Successfully she returned to the home on Christmas Eve
and the whole family shared a lovely Christmas Day with her.


Thanks to one and all at this excellent facility.

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Review from L A G (Niece of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful care home and staff are always very friendly, professional and extremely caring. They make a sad situation a little more bearable.
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Review from Patricia K (Daughter-in-law of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a first class nursing home. Any requests or concerns are dealt with promptly. Mother is settled and content.


Would highly recommend.

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Review from Keith K (Son of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good (staff are excellent). Cannot fault the care.


Mother seems settled and content.

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Review from David A (Nephew of Resident) published on 10 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience is always warm and friendly. Staff helpful and welcoming. Nothing is too much for them. The food is top class. My aunt enjoys her meals and always has seconds of her porridge. Her bedroom is better than many hotels and always speaks of it as her room. She is never allowed to lie in bed
all day but must spend the day in the common room with the other residents. Entertainment is provided which is the highlight of the month for her. A very professional carer.
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Review from David C (Brother of Resident) published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother arrived in June this year and from the outset, he felt very comfortable with his situation here. Each time we visited he would remark on how nice the place is, likening Grampian Court to a hotel and saying how nice the staff are and how well they looked after him. On behalf of all of my brothers
family, I would like to thank you all for the care and attention you all showed him. From the better of our hearts, thank you all.
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Review from Florence H (Daughter of Resident) published on 17 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find staff so helpful and kind with my mam. She has settled so well since coming to the home in April.
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Review from Alison G (Daughter of Resident) published on 2 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has now been in Grampian Court for 10 days and is a different woman. She is so happy and motivated compared to the mum who was deteriorating rapidly in the previous place. She has even been out on a trip this week which she would never have done before.
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Review from Carolyn S (Niece of Resident) published on 20 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been a resident here for four months.
As a family, we are delighted with the care. The manager is wonderful, she has really high standards and the staff are very much on board. Her 'mood' since arriving and her 'well being' are definitely massively improved.
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Review from D W (Grandson of Resident) published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting my grandmother who recently moved from another care home. I found Grampian Court to be immaculately clean, staff very caring and polite.


On the whole, I was very impressed and would not hesitate to recommend.

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Review from Elizabeth P (Sister of Resident) published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
100 per cent.
No complaints.The food and staff are lovely.
My sister looks 20 years younger.
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Review from R S (Son of Resident) published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Best staff team I have met and I work in care.
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Review from A B (Son of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grampian Court is an excellent care home situated in Peterlee. All the staff are friendly and very caring towards all residents.
My mother vowed she would never go into a home, but she is loving it.
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Review from Courtney B (Granddaughter of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my Grandad has come to Grampian Court he had always been well looked after and feels safe. The staff are all friendly and helpful.
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Review from Elaine B (Friend of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fabulous place, who could ask for more 5*.
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Review from Tracey H (Daughter of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a fantastic care home. The standard of care is excellent. I feel that my father is very well looked after. He enjoys himself at the care home.
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Review from Darren T (Relative of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff very friendly! Care home really clean! Resident seems really happy, would highly recommend this care home.
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Review from A B (Son of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with all aspects of care and support. Many thanks and very grateful.
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Review from G L (Nephew of Resident) published on 24 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent accommodation and excellent service from carers and other members of staff. Always making themselves available and going out of their way to help.
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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Grampian Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Grampian Court Care Home is calculated as follows: ( (260 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 296 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grampian Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (1)

Emma

Emma Hume

Job Title: Home Manager

“For me, kind care is creating a homely environment where everyone feels respected, comfortable and content.”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked for HC-One for many years, Emma closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Grampian Court.


When asked what she enjoys most about her role, Emma remarked:


“I just love that no two days are ever the same, every day can be a new experience.”


Outside of work, Emma enjoys spending quality time with her two children, family and friends.


If you would like to find out more information about Grampian Court, Emma has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grampian Court Care Home to verify any information. View our terms and conditions. Grampian Court Care Home has an Enhanced Service - more info.