Grampian Court Care Home

Grampian Drive, Peterlee SR8 2LR
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9.9 215 Reviews
  • Grampian Court Care Home, Peterlee
Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care.

This warm, welcoming home offers a choice of several comfortable sitting rooms and dining areas, as well as its own hair and beauty salon and café. The lovely landscaped garden, which is looked after by residents and is a great place to relax in the warmer weather.

The catering team at Grampian Court understands the nutritional needs of older people and creates delicious meals which can be enjoyed in the spacious dining areas which provide a welcoming space to enjoy meals with fellow residents, or family and friends.

From care assistants to wellbeing coordinators and chefs, each and every member of the professional care team is there to support residents as they settle in to life at the home. They take time to learn about each resident’s hobbies and interests to design a comprehensive activity programme with something for everyone to enjoy. So whether they prefer enjoying some peace and quiet, engaging with the enriching activities programme or spending time with the Peterlee community, residents are supported to continue to enjoy the things they love most.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1231

These prices are only a guideline, please contact Grampian Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Emma Brown (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)

Parking

  • A large car park is located at the rear of the building for relatives, friends and guests.

Grampian Court Care Home Reviews (215)

9.9

Grampian Court Care Home has a Review Score of 9.9 (9.872) out of 10, based on 25 reviews in the last 2 years.
Over all time Grampian Court Care Home has 215 reviews.

Overall Experience
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Reviewer Connection to Grampian Court Care Home
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Review from Kay H (Niece of Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has resided at Grampian Court Care Home for approx 2 years. I could not praise the staff (ALL STAFF) highly enough. They very quickly got to know my aunt and established excellent rapport with her. I know all people are different but they seem to very quickly grasp the way to help her without
her losing her dignity (very important for a proud 95 year old) Would consider staff to be 'friends' now.
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Review from S S (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have had absolutely no complaints since Mum has been here. The carers and other staff are wonderful, caring, supportive & thoughtful and go out of their way to help Mum. The only thing I would change is Mum's carpet, it has stains from a previous client. There is always something going on for the
residents. The Summer festival was wonderful. We are only just starting our journey of self funding and it has been a shock to us the cost of self funding care.
The home and office have been excellent in supporting us.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Grampian Court Care Home

Thank you for your lovely review, we value all feedback as it helps us to make improvements where required and we will share your kind words with the team. Regarding Mum"s carpet a change has been requested and should be fitted very soon. Thank you, once again, for your kind words.

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Review from Christine R (Sister of Resident) published on 17 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with care given to my sister. Staff are always kind & considerate wth a great understanding of her condition - Dementia. Staff are very respectful. Having worked as a district nurse and also a nurse in charge of a local home Grampian Court rates 5 stars to me. Food served is of a very
high standard. Laundry always freshly washed & ironed & rooms always clean. Excellent in my opinion. Activities for residents organised very well, always a fun day.
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Review from K T (Son of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
So pleased to have my mother staying here. Such a good reputation and justly so. Lovely staff, good attentive care all round living far away, its a great comfort knowing that she is in safe hands.
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Review from Debbie H (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful residential home, tastefully decorated and residents rooms are very spacious. My mother receives an extremely high level of care. All staff are very caring, kind, welcoming creating a relaxing environment which is very calming for residents and visitors. All in all it is an absolute pleasure
to visit Grampian Court and I feel welcome at any time. I am also kept very well informed of any issues, which are dealt with quickly
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Review from Graeme R (Son of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the home is very pleasent. Staff are friendly and my parents are well looked after. Food is good. Some more social interaction would be of benefit.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Grampian Court Care Home

Thank you for your review, we value all feedback as it helps us to make improvements where required. We are happy to hear that your parents have settled in well. We take great pride in providing excellent care. We appreciate your comments regarding the social interaction, please drop in on your next visit to discuss any concerns you may have.

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Review from John C (Son of Resident) published on 10 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff who combine professionalism with a very caring attitude. Always keen to meet my mother's needs.
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Review from K B (Son of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grampian Court Care Home is a friendly place for my Mother to live. The staff are helpful to my Mother and her family. There are plenty of activities and trips out.
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Review from D B (Daughter-in-law of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grampian Court Care Home is lovely. The staff are always kind, helpful and approachable to the residents and their families.
The residents are well looked after and there is always something going on for everyone (if they want) to join in.
The food is always beautiful and the home is always clean
and tidy.
The staff go above and beyond for the residents.
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Review from C L (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care and comfort on the dementia floor to be very good. The staff are friendly and caring. It is very clean. The meals are of a good variety and all residents are well cared for.
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Review from S G (Relative of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been a resident for over a year now and continues to be very happy here. The staff provide a good level of not only care but also show interest in her as an individual, particularly the well-being team.
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Review from W A (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, well looked after it's like a hotel. No smells like some homes. The staff are very friendly and approachable. Mum is well cared for.
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Review from Carole S (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Grampian Court Care Home is a lovely home. During the month of December, there were lots of activities for Mam to join in with. Caring staff and safe environment.
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Review from Ann C (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This place is amazing. The care that has been given to my dad when he was poorly was excellent. My dad feels at home as everyone is treated like family. Management and all staff go above and beyond to help cater for Dad's needs. I never worry about him when I'm not there as the love and care he receives
is just amazing.
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Review from June P (Resident) published on 28 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy and safe. The staff are excellent, like family.
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Review from Marjorie R (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mam is very well and patiently cared for by all members of staff. Every one of them is cheerful and pleasant, all the time, in spite of doing a difficult job with many residents. Thank you all so much.
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Review from John P (Son of Resident) published on 27 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always enjoy visiting my Mam at Grampian Court Care Home as the staff are so pleasant and friendly, they look after my Mam very well (gold medal needed) Nothing is too much for them. It is well known as a five-star home, it is run very well indeed!
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Review from Janice D (Wife of Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband spent 2 weeks respite in the care of Grampian Court.
The care staff were exceptional, as were the management.
The home is extremely clean and well looked after and the activities were well organized. I would recommend Grampian Court to anyone looking for an exceptional standard of care
for their relatives or loved ones.
Hopefully, I will be using this home again, it is a weight lifted off my mind to have found such a lovely place to leave my husband, it felt very much like home from home.
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Review from B J (Daughter of Resident) published on 8 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall care for my mother is good. She looks healthy and is putting on weight. My only concern is she has been hit by another resident three times.
Reply from Clare Sheehan, Careline Advisor at Grampian Court Care Home

Thank you for taking the time to submit a review about Grampian Court and your kind words around the care that your Mother has been receiving. I am sorry to hear there has been an incident which resulted in your Mothing being hit by another resident. The home manager has informed us she has already reached out to discuss this incident with you. If you feel you would like to discuss anything further about the incident or the care being provided to your Mother, the home manager would be more than happy to organise a meeting. Please contact the home directly, if you feel this is something you would like us to organise.

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Review from C G (Daughter of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff in the main are caring, considerate and very helpful, some more than others. Mam was treated with dignity and respect, couldn't ask for anything more. Communication excellent. We were kept informed of health concerns at all times. We would recommend the home to others. Thank you for your support
at difficult times. They have given my mam palliative care - this was exceptional, all carers have been outstanding. Were there whenever needed.
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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Grampian Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Grampian Court Care Home is calculated as follows: ( (260 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 296 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grampian Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (1)

Emma

Emma Hume

Job Title: Home Manager

“For me, kind care is creating a homely environment where everyone feels respected, comfortable and content.”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked for HC-One for many years, Emma closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Grampian Court.


When asked what she enjoys most about her role, Emma remarked:


“I just love that no two days are ever the same, every day can be a new experience.”


Outside of work, Emma enjoys spending quality time with her two children, family and friends.


If you would like to find out more information about Grampian Court, Emma has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Frequently Asked Questions about Grampian Court Care Home

What types of Care is Grampian Court Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Grampian Court Care Home have?

There are 57 Single Rooms.

What are the Facilities & Services at Grampian Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grampian Court Care Home to the centre of Peterlee?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grampian Court Care Home to verify any information. View our terms and conditions. Grampian Court Care Home has an Enhanced Service - more info.