Grampian Court Care Home

Grampian Drive, Peterlee SR8 2LR
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Top 20 carehome certificate
9.9 215 Reviews
  • Grampian Court Care Home, Peterlee
Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care.

This warm, welcoming home offers a choice of several comfortable sitting rooms and dining areas, as well as its own hair and beauty salon and café. The lovely landscaped garden, which is looked after by residents and is a great place to relax in the warmer weather.

The catering team at Grampian Court understands the nutritional needs of older people and creates delicious meals which can be enjoyed in the spacious dining areas which provide a welcoming space to enjoy meals with fellow residents, or family and friends.

From care assistants to wellbeing coordinators and chefs, each and every member of the professional care team is there to support residents as they settle in to life at the home. They take time to learn about each resident’s hobbies and interests to design a comprehensive activity programme with something for everyone to enjoy. So whether they prefer enjoying some peace and quiet, engaging with the enriching activities programme or spending time with the Peterlee community, residents are supported to continue to enjoy the things they love most.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1231

These prices are only a guideline, please contact Grampian Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Emma Brown (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)

Parking

  • A large car park is located at the rear of the building for relatives, friends and guests.

Grampian Court Care Home Reviews (215)

9.9

Grampian Court Care Home has a Review Score of 9.9 (9.872) out of 10, based on 25 reviews in the last 2 years.
Over all time Grampian Court Care Home has 215 reviews.

Overall Experience
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Date Published
  • 215
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Reviewer Connection to Grampian Court Care Home
  • 75
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  • 15
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Total of 215, showing 41-60
Review from Ernest M (Son-in-law of Resident) published on 19 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum thinks that Grampian Court Care Home is very nice and that she is very well looked after. She, in particular, speaks highly of the events coordinator. Mum also loves going out for day trips that are organised.
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Review from Gloria W (Daughter of Resident) published on 6 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is beautiful and clean. The staff are very friendly and helpful, they can't do enough for you. Well informed every day on how Mam is doing. Good to see Mam is improving, her well-being is good and she loves all the activities. Thank you very much!
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Review from Denise M (Daughter of Resident) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. Mum is cared for and has the opportunity to be included in activities and to go out on trips. Mum speaks very highly of the staff and how well she is looked after. She is settling in well, whether she will accept it as her home seems unlikely, maybe in time.
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Review from M D (Niece of Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely care home and the staff are very friendly. Beautiful decor and well-kept areas. They have lots of activities for residents. I feel very confident that my aunt is being looked after and cared for. We attended a quiz night which was very interactive - organised by the enthusiastic activities
coordinator. It was lovely to see everyone joining in.
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Review from Helen B (Niece of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were asked if we would like to join quiz night with my auntie. We had a wonderful night. I was made very welcome, all the staff are so helpful and nothing is a bother. Good company, music, quiz, a drink and snacks.
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Review from Brian W (Son of Resident) published on 30 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has been very unwell recently however the care from all the staff has been brilliant during their difficult times. We are very pleased we chose Grampian Court for Mam. Thank you.
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Review from J N (Daughter of Resident) published on 14 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with Mam being at Grampian Court. The staff are friendly and helpful and the home is lovely and clean. No problems at all. Great to see Mam joining in activities.
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Review from I B (Son of Resident) published on 27 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent job keeping the residents safe and well during the pandemic. Good care to my mother throughout.
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Review from K R (Son of Resident) published on 19 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant and relaxing home. Very friendly staff. Very helpful. Very happy my mam is in here.
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Review from S L (Grandson of Resident) published on 1 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care home. Friendly/polite and very professional.
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Review from A S (Daughter-in-law of Resident) published on 28 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely happy with all care and support my father-in-law is getting and has had. All staff are amazing with kindness and love.
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Review from P S (Son of Resident) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First-class considering the times we are living in/experiencing. Staff always pleasant. Entertainment and wellbeing is top-notch.
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Review from Elaine D (Daughter of Resident) published on 13 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam was admitted during the pandemic. My answers are based on our interaction with staff and observing staff with mam and how they speak about mam. We appreciate how the staff have supported mam to settle in during a very difficult time and their efforts to keep her safe.
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Review from K L (Daughter-in-law of Resident) published on 18 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, all staff 100%
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Review from Shirley T (Daughter of Resident) published on 14 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam received wonderful care from all the staff here. Every single one of them are really caring and compassionate. Although it was hard not being able to visit during COVID-19 I wasn’t concerned at all as I knew Mam was receiving first-class care. All staff work really hard in order to maintain the
high quality of care but they still have a smile and joke with the residents. I can’t thank them enough, especially Mam's last days. So lovely for them all to come outside and say a final farewell to Mam lining the road each side.
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Review from V B (Wife of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is top of the tree.
Staff are great with everyone.
I would recommend this home to anyone.
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Review from J S (Daughter of Resident) published on 21 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Grampian Court Care Home to be, and staff to be very helpful and caring towards my mum. I am now able to get in to see my mum and she is being very well looked after.
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Review from Gordon T (Son of Resident) published on 30 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff fantastic, caring people who really care about the residents. They do a great job looking after my mother.
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Review from Christine F (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my mother receives here, especially in the recent circumstances of Covid. I am so relieved to be able to trust the staff with her health and care and the fact that they have gone to extreme lengths to keep her safe. The staff provide a lot of extra things to entertain
the residents and it must be more difficult with not being able to have the usual people in. They have provided lots of entertainment, activities to help residents especially with lack of visitors at times.
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Review from Maureen L (Daughter of Resident) published on 20 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely pleased with the care that my dad is receiving at Grampian Court.
The staff are caring and friendly, and nothing is too much trouble.
It is so reassuring that Dad is in such a lovely home during these difficult times.
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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Grampian Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.872 for Grampian Court Care Home is calculated as follows: ( (260 Excellents x 5) + (34 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 296 Ratings = 4.872
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grampian Court Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (1)

Emma

Emma Hume

Job Title: Home Manager

“For me, kind care is creating a homely environment where everyone feels respected, comfortable and content.”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked for HC-One for many years, Emma closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Grampian Court.


When asked what she enjoys most about her role, Emma remarked:


“I just love that no two days are ever the same, every day can be a new experience.”


Outside of work, Emma enjoys spending quality time with her two children, family and friends.


If you would like to find out more information about Grampian Court, Emma has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grampian Court Care Home to verify any information. View our terms and conditions. Grampian Court Care Home has an Enhanced Service - more info.