Grampian Court Care Home

Mam has been in Grampian for about 22 months now. I visit every day and have consequently got to know the staff and some residents very well. The home is lovely, as are all the staff, who do their best to cater for my mam's needs. My only concern is the number of carers who see to Mam's physical needs, particularly her toilet needs. Quite simply, there aren't enough staff employed to cater effectively for this. Waiting times for toileting are sometimes very long. I have no complaints at all about the staff, there just aren't enough of them. Surely with the money the owners of the home are taking in each week, they could afford to employ more staff and make what is a very good care home an excellent one. I want to stress again that the existing staff are excellent and I have every sympathy for them because, at times, due to the demands placed upon them, their job is a very difficult and frustrating one. They themselves realise that, occasionally, the service provided could be better.

It was with great sadness that we had to place our Dad in here but truthfully he could not have been placed anywhere better! They care and support and laugh with our Dad. He is safe, secure and surrounded by lovely ladies who cater to his every need. He is very happy and extremely comfortable here. Please ensure we are grateful for everything you do.

I would recommend Grampian Court unconditionally. All the staff are lovely with all the residents and care for them as if they were their own family. My mum is having health issues and I know that the staff are brilliant and caring for her and manage difficult situations 100%. Thank you to all staff members.

My mother has been living here for the past month. In that short time, she and her family have been made to feel welcome. Nothing is too much trouble for the staff if anything is needed. The staff and manager here go above and beyond to provide a wonderful caring environment.

My dad came into Grampian Court Care Home last week feeling very nervous and unsure. Thanks to the wonderful staff, he is settling nicely. At home, he wouldn't thank you for a meal, having no appetite, but now he is trying many different meals and says the food is beautiful. The management and staff are fabulous.

We are very happy with the care my mother-in-law receives at Grampian Court Care Home. She is eating well and seems very happy. The staff work very hard and look after our family member well.

I would like to take this opportunity to thank every single member of staff at Grampian Court Care Home for the care and compassion given to my mam from June 2022 until she passed in March 2023. When living at home was no longer possible we as a family along with mam choose Grampian Court to care for her. I believe she had built up a good relationship with the staff who work there. Thank you does not seem adequate but we wholeheartedly appreciate their care and also support for us.

Very clean, well-run and the care of residents is outstanding. All the staff members are simply the best. Please keep up the great work. Many thanks.

As a family, we couldn't be happier with the service from Grampian. Since his arrival, my grandad's overall welfare has clearly improved. He has put on a healthy amount of weight, is full of colour, and he is much more confident in his movements. Our family has peace of mind, which we haven't had in a long time, knowing he is constantly cared for by great, friendly and truly caring staff.

All of us are very grateful for everything that you have been doing for our mam. She is getting involved in everything. What can I say but thank you for everything.

The staff are always very friendly and welcoming. The care given is exemplary. The activities organiser is very good at her job and it's noticeable how she is very caring in her role. Overall, a lovely, friendly and caring experience from all.

My father has recently been admitted to Grampian Court and it has changed his life. From a man who had become aggressive towards his family, he is now so happy. He enjoys all of the activities which are excellent, taking him out and indoor activities. The care staff are excellent. The home is always clean and tidy. The management team are really good at answering any questions/helping. Thank you for giving me my dad back!

I love being here. Staff are most obliging; they go out of their way to help. The home is lovely and clean, all activities are wonderful, and I enjoy trips on the minibus. If everyone was like one lady, this would be wonderful, she goes out of her way to help everyone, and activities are great.

Dad is very happy and well looked after. He has settled here very well. He is enjoying going out on trips, quizzes and other activities.

Grampian Court Care Home provides a clean, safe and caring home for my mother. The staff go out of their way to ensure she is looked after. Any issues are quickly resolved and the care offered is outstanding.

Mum thinks that Grampian Court Care Home is very nice and that she is very well looked after. She, in particular, speaks highly of the events coordinator. Mum also loves going out for day trips that are organised.

The home is beautiful and clean. The staff are very friendly and helpful, they can't do enough for you. Well informed every day on how Mam is doing. Good to see Mam is improving, her well-being is good and she loves all the activities. Thank you very much!

Excellent. Mum is cared for and has the opportunity to be included in activities and to go out on trips. Mum speaks very highly of the staff and how well she is looked after. She is settling in well, whether she will accept it as her home seems unlikely, maybe in time.

A lovely care home and the staff are very friendly. Beautiful decor and well-kept areas. They have lots of activities for residents. I feel very confident that my aunt is being looked after and cared for. We attended a quiz night which was very interactive - organised by the enthusiastic activities coordinator. It was lovely to see everyone joining in.

We were asked if we would like to join quiz night with my auntie. We had a wonderful night. I was made very welcome, all the staff are so helpful and nothing is a bother. Good company, music, quiz, a drink and snacks.