Grampian Court Care Home

Grampian Drive, Peterlee SR8 2LR
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Top 20 carehome certificate
9.9 216 Reviews
  • Grampian Court Care Home, Peterlee
Grampian Court Care Home, situated in the friendly town of Peterlee, supports older people to lead their best lives with personalised residential and residential dementia care.

This warm, welcoming home offers a choice of several comfortable sitting rooms and dining areas, as well as its own hair and beauty salon and café. The lovely landscaped garden, which is looked after by residents and is a great place to relax in the warmer weather.

The catering team at Grampian Court understands the nutritional needs of older people and creates delicious meals which can be enjoyed in the spacious dining areas which provide a welcoming space to enjoy meals with fellow residents, or family and friends.

From care assistants to wellbeing coordinators and chefs, each and every member of the professional care team is there to support residents as they settle in to life at the home. They take time to learn about each resident’s hobbies and interests to design a comprehensive activity programme with something for everyone to enjoy. So whether they prefer enjoying some peace and quiet, engaging with the enriching activities programme or spending time with the Peterlee community, residents are supported to continue to enjoy the things they love most.
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Care Provided by Grampian Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 57 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1231

These prices are only a guideline, please contact Grampian Court Care Home to find out the exact price for your requirements.

Contact Grampian Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Grampian Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Emma Brown (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (57)
  • Single Rooms with Ensuite Wet Room (57)

Parking

  • A large car park is located at the rear of the building for relatives, friends and guests.

Grampian Court Care Home Reviews (216)

9.9

Grampian Court Care Home has a Review Score of 9.9 (9.867) out of 10, based on 26 reviews in the last 2 years.
Over all time Grampian Court Care Home has 216 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Grampian Court Care Home
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Review from E V (Sister-in-law of Resident) published on 6 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very helpful. Premises very impressive. Residents room very airy.
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Review from Judith M (Daughter of Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We want to say a massive thank you for all the care, friendship, love and support you gave to my Mam, but also to all the family during the final 3 months of my Mam's life. From the moment Mam came to stay in Grampian Court, you could feel the warmth of love from all the staff, no matter what role each
of the staff played, everyone always had kind words to say to her. We saw a massive change in Mam, seeing this social butterfly emerging, brought on by inclusion and encouragement of the daily and social activities of the home and also encouraging friendships with other residents. Not only was my Mam loved, but we, the family, also felt the same love offered by each and every member of the staff. Her care was of the highest standards, always making sure all her needs were met, social, emotional, physical and nutritional. In her final days before her passing all the staff showed Mam so much love and concern. I was able to see the amazing care given by all the staff, both through the day and night. The staff made sure Mam was as comfortable and pain-free as possible by the inclusion of District Nurses and Doctors. Mam was shown and given, the dignity she deserved up to and on the day of her passing. We have been so impressed with how Grampian Court is managed. There was always an open door if we need to ask a question or just say 'Hello'. There were always smiles and recognition when we came in. Grampian Court always appears more like a 5* hotel than a residential home! We have been impressed by the high standard of care by all the staff. They are a credit to you and Grampian Court.
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Review from Keith M (Grandson of Resident) published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nan was fragile and underweight when she came to Grampian Court. Leaving her home of many years was disorientating. The level of care she received from day 1 has been more than amazing, she soon got comfortable and health improved. However, of late she did take a steep drop in health and the care
just got better than we could expect. All staff looked after both my nan and us as a family. Thank you from the bottom of our hearts.
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Review from Paul M (Grandson of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother had the best care possible. Everyone was so kind and caring and I could not recommend this place enough.
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Review from Alex S (Son of Resident) published on 10 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and treatment of my mother has been superb in the last days of her life. The staff have been caring, professional and have given her lots of love.
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Review from Joanne L (Granddaughter of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing, they are always enthusiastic and friendly. It's reassuring to know how well cared for my little nana is. We have always been made to feel welcome.
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Review from Victoria B (Daughter of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very grateful to all staff and management for the fantastic care my stepfather receives in their care. My mam is kept well informed and up to date with his care and this has helped her to settle and ease her worry about him. Very grateful to all.
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Review from Courtney B (Granddaughter of Resident) published on 15 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad receives good care. My grandma is happy and she is more settled and at ease now. My grandad likes the food. Thank you.
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Review from J C (Daughter of Resident) published on 1 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Food has been of poor quality lately. Care given by night staff has been poor. Excellent care is given during the day.
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Review from Dot Y (Daughter of Resident) published on 31 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In November Mum needed emergency treatment and was hospitalised. Her condition was initially identified by staff who managed the situation extremely professionally. The hospital staff prepared her for discharge. She stated that she was 'ready to go home', identifying Grampian Court as her home - a fitting
tribute to the care of Grampian Court. We were delighted at the atmosphere created by staff over the Christmas period - beautiful trees and quality decorations with activities to watch. As always, the food was excellent - two family members enjoyed a Christmas lunch with Mum. Our mother is 96 and is a 'feisty' lady with a strong will, but everyone has taken the time to get to know her (and us). We visit, ring and chat to staff almost as extended family. We know that whilst Mum appears as always to be 'in charge' she does this because of the support of staff and management. We are always aware that she is safe and cared for.
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Review from Rosnia P (Respite Resident) assisted by family/friend published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Rooms are comfortable and clean. Staff agreeable and helpful. The food is good variety is good.
Enjoyed joining in activities especially as I won Bingo twice. I would look forward to another stay in the future.
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Review from Graham P (Son of Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff, facilities and care.
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Review from Angela g (Daughter of Resident) published on 18 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been very well looked after during her stay at Grampian Court. She has been encouraged to socialise and has enjoyed her stay.
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Review from Margaret S (Niece of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find visiting very pleasant. My aunt is well cared for and all staff are kind and helpful.
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Review from C E (Son of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home to be of a very high standard and all staff I've been in contact with are very efficient and friendly.
Couldn't ask for more.
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Review from Gill H (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care that my mum has received whilst in Grampian Court, from day one it has been first class.


Every single member of staff has given my mum the love and care that I wanted for her in her last days. I thank you sincerely from the bottom of my heart and I will never forget what you

have done for her.
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Review from S P (Wife of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just to offer our heartfelt thanks to management and staff for all their hard work, dedication and support in making Christmas so very special. I was absolutely dreading not having my husband home but I worried needlessly. We enjoyed greatly the time together, an amazing Christmas dinner. Good fun in
a lovely happy atmosphere. Decorations were excellent. 100% first class all round performance. Very grateful thanks.
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Review from Susan R (Daughter-in-law of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely place and lovely staff having to deal with challenging situations. The staff encourage the residents to join in the chair exercises.
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Review from A E (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are approachable and helpful and very understanding of residents and their family and needs. The care home is very clean, food seems very good. As a visitor, you are welcome anytime.
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Review from C K (Daughter-in-law of Resident) published on 11 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities. The care is second to none. Staff are cheerful and friendly.
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Current Review Score: 9.9 (9.867)

Overview of Review Score

The Review Score of 9.9 (9.867) out of 10 for Grampian Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.867 for Grampian Court Care Home is calculated as follows: ( (269 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 308 Ratings = 4.867
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Grampian Court Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (14)

Meet the Team (1)

Emma

Emma Hume

Job Title: Home Manager

“For me, kind care is creating a homely environment where everyone feels respected, comfortable and content.”


As a dedicated healthcare professional, Emma has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked for HC-One for many years, Emma closely shares the company’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Grampian Court.


When asked what she enjoys most about her role, Emma remarked:


“I just love that no two days are ever the same, every day can be a new experience.”


Outside of work, Emma enjoys spending quality time with her two children, family and friends.


If you would like to find out more information about Grampian Court, Emma has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grampian Court Care Home to verify any information. View our terms and conditions. Grampian Court Care Home has an Enhanced Service - more info.