Hallmark Arlington Manor

Wellbrook Way, Girton, Cambridge CB3 0FW
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9.9 86 Reviews
  • Hallmark Arlington Manor, Cambridge
Nestled in a peaceful residential area near Cambridge, Hallmark Arlington Manor offers a space for individuals to thrive in the next chapter of their lives.

This 85-bed luxury care home provides a blend of luxury and comfort, delivering award-winning residential, dementia, nursing, and respite care. The assurance of Hallmark All-Inclusive covering essential needs adds to the sense of ease. The team supports residents to spend their day, their way, with their bighearted approach putting residents and their loved ones at the centre of everything they do.

Moving can feel like a big step, so it’s good to keep a few things the same. Arlington Manor likes to keep the family together and embraces couples moving in together. The doors are always open for loved ones to pop by, and they even support with moving in four-legged friends where possible! The well-designed home encompasses various spaces where residents can pursue their hobbies, be it gardening in the landscaped gardens or playing their favourite instrument in the music room. Residents may even discover a new passion to bring them joy!
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Care Provided by Hallmark Arlington Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1990
  • Self-Funded Residential Dementia Care: from £2050
  • Self-Funded Nursing Care: from £2320

Fees are all inclusive

These prices are only a guideline, please contact Hallmark Arlington Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Christine Rowney (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Number of floors: 3

Room Information

  • Single Rooms (84)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (78)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Parking

  • Parking right in front of main entrance

Hallmark Arlington Manor Reviews (86)

9.9

Hallmark Arlington Manor has a Review Score of 9.9 (9.899) out of 10, based on 22 reviews in the last 2 years.
Over all time Hallmark Arlington Manor has 86 reviews.

Overall Experience
  • 78
  • 7
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Date Published
  • 86
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Reviewer Connection to Hallmark Arlington Manor
  • 45
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Total of 86, showing 81-86
Review from Phil S (Nephew of Resident) published on 31 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt moved in 2 weeks ago and each time I see her she makes first-rate comments of the quality provided at Arlington. Her remarks include: spacious rooms and corridors, really obliging, friendly and pleasant staff, enjoyment of the various activities and there are plenty of quiet corners if she chooses
to read. I think the home is wonderful, well designed, excellently furnished and carers have been welcoming and quickly building a relationship with my Aunt.
There is an excellent café to enjoy drinks with chef’s delicious cakes. I have also enjoyed a meal with my Aunt on two occasions, good choice menu and food well-cooked although food not always hot. Disappointed framed paintings still need hanging in the room, confusing for my Aunt, should have been hung before my Aunt moved in.
Reply from Zoe Kirk, General Manager at Hallmark Arlington Manor
Thank you for you feedback, I am very glad to hear that your aunt is feeling happy in her new home.
I do apologise that the pictures were not hung in time for your Aunt's arrival. We have since hung…read more
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Review from Debbie J (Daughter of Resident) published on 17 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Arlington Manor a few weeks ago. The family are so happy that she is there. Her room and surroundings are beautiful and she is living a life of luxury where nothing is too much trouble for anyone. Mum has Alzheimer's and one of the most important things for us is that the carers allow
her to live her life with dignity and choice with the perfect balance of gentle persuasion and negotiation where needed - they are a very skilled and kind group of people. An impressive part of the caring ethos at Arlington is the way that everyone cares for the residents, not just the carers. As relatives who visits frequently my sister and I and my son find visiting is a pleasure with the staff always wanting to look after us too! The cherry on the top is that when I leave I know that Mum is getting the very best care, in lovely surroundings and is totally safe at Arlington Manor.
Reply from Zoe Kirk, General Manager at Hallmark Arlington Manor
Thank you for your review. We are thrilled to hear you're happy with your Mum's care at Arlington Manor.
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Review from Linda T (Daughter of Resident) published on 13 December 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad went into residential respite care for 3 weeks initially. He was very unsettled at first but with the attentive care of the staff he settled down. As a family, I think we would be very happy for him to become a permanent resident should the need arise.
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Review from Susan T (Wife of Resident) published on 13 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
A new home, attractive and comfortable, my husband was made very welcome and nothing was too much trouble for the caring staff.
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Review from Jill D (Daughter of Resident) published on 12 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is staying at Arlington Manor for respite care while his home is re-wired. It has been a little unsettling for him to be away from his familiar surroundings but in all the anxiety and yearning to go home he has always praised the staff and enjoyed the food. Everyone has been patient and welcoming.
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Review from Christine G (Daughter of Resident) published on 12 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother moved in less than three weeks ago, she has become much more the person I used to know. She is clean and beautifully dressed and is clearly very relaxed. She is engaging in conversation much more frequently and enjoys being involved in the many varied activities, whereas at one time
she would have chosen to stay in her room. Not only is Mum so very happy but now I am too. I must just say that I have shared a few mealtimes with Mum and the food is nothing short of excellent, there is plenty of variety and always an option if you don't fancy the main choices.
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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Hallmark Arlington Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.899 for Hallmark Arlington Manor is calculated as follows: ( (236 Excellents x 5) + (18 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 258 Ratings = 4.899
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hallmark Arlington Manor is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 03 Nov 2025

Please contact the home for current vacancies

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Awards / Recognitions (21)

Meet the Team (4)

Christine

Christine Rowney

Job Title: General Manager Joined: 2018

My name is Chrissy, I have worked in Health and Social care for 25 years + LMC 5 with a wealth of experience, knowledge, and passion for caring professionally for Individuals within various clinical and social care services, leading teams to deliver high-quality service and care.
I have worked for Hallmark-Arlington Manor since the grand opening and am very proud to be part of such a well-established honest luxury organisation.


I am committed and dedicated to training and mentoring my team to provide compassionate, respectful relationship-centered care and to promote independence, well-being, and focus on a sense of achievement.


It's very important to me to trust and empower my team to grow and develop their skills and knowledge to be able to offer the best quality and care with confidence to every resident and to each other supporting future aspirations.
My vision is to create engaging, stimulating, welcoming, and relaxed environments that give a sense of security and a place every resident and team member can feel safe and call Home.


I have a wealth of experience in implementing strategies and projects to support and enable individuals living with dementia to maintain abilities and have opportunities for new experiences, reducing expressive behaviours and depression.


I love and am passionate about what I do and feel privileged to share experiences in so many people's lives.

Luca

Luca Ciancarella

Job Title: Hospitality Services Manager Joined: 2020

Luca has a real flair for detail and for providing the best service for our residents. He came from the hotel trade so excels in providing a wonderful environment for all of us.

Kelechi

Kelechi Moulton

Job Title: Lifestyles Team Lead Joined: 2022

Kel and his team thrive on entertaining and interacting with the residents. He has brought real energy in helping residents discover past hobbies and passions and discovering new and interesting activities.


He is very focused on ensuring that every single resident, no matter what their background, ability or interest is looked after

Martin

Martin Dickson

Job Title: Customer Relationship Manager Joined: 2021

I am here simply to help families find the best care for themselves or their loved ones.


For many years, I travelled and lived in various places around the world, and have worked in a variety of roles both in the UK and abroad.


Underpinning all of this is a natural desire to connect with people, whatever their background or circumstances, and to provide support wherever it is needed.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Arlington Manor to verify any information. View our terms and conditions. Hallmark Arlington Manor has an Enhanced Service - more info.