Hallmark Arlington Manor

I’m very glad we found Arlington Manor. The staff throughout the home are caring and friendly. My wife is very happy and really appreciates the care she receives. The rooms are well appointed and very comfortable. There are excellent facilities throughout the home, including a craft and games room, a lovely music room, a bright and comfortable cafe where residents and friends can get drinks and excellent cakes at any time. Services such as hairdressing and nail care, chiropodist etc. are very helpful. Very modern, very spacious but most importantly very caring. Truly first class.

From waking in the morning to going to bed at night, the care is friendly, caring and a totally wonderful experience.

I am happy because mum is happy.

Was only resident for a short time but all contact with staff was excellent.

We have found the facilities and staff, first class. The home feels warm and friendly and the carers take extra care to ensure residents are safe, comfortable and enjoy the experience of the warm and friendly surroundings.

Dad has settled well and feels valued. He is looking so much better. I feel he is now in a safe environment. The staff are always very welcoming and friendly to me when I visit.

There is an excellent café to enjoy drinks with chef’s delicious cakes. I have also enjoyed a meal with my Aunt on two occasions, good choice menu and food well-cooked although food not always hot. Disappointed framed paintings still need hanging in the room, confusing for my Aunt, should have been hung before my Aunt moved in.

Mum moved into Arlington Manor a few weeks ago. The family are so happy that she is there. Her room and surroundings are beautiful and she is living a life of luxury where nothing is too much trouble for anyone. Mum has Alzheimer's and one of the most important things for us is that the carers allow her to live her life with dignity and choice with the perfect balance of gentle persuasion and negotiation where needed - they are a very skilled and kind group of people. An impressive part of the caring ethos at Arlington is the way that everyone cares for the residents, not just the carers. As relatives who visits frequently my sister and I and my son find visiting is a pleasure with the staff always wanting to look after us too! The cherry on the top is that when I leave I know that Mum is getting the very best care, in lovely surroundings and is totally safe at Arlington Manor.

Dad went into residential respite care for 3 weeks initially. He was very unsettled at first but with the attentive care of the staff he settled down. As a family, I think we would be very happy for him to become a permanent resident should the need arise.

A new home, attractive and comfortable, my husband was made very welcome and nothing was too much trouble for the caring staff.

My Dad is staying at Arlington Manor for respite care while his home is re-wired. It has been a little unsettling for him to be away from his familiar surroundings but in all the anxiety and yearning to go home he has always praised the staff and enjoyed the food. Everyone has been patient and welcoming.

Since my mother moved in less than three weeks ago, she has become much more the person I used to know. She is clean and beautifully dressed and is clearly very relaxed. She is engaging in conversation much more frequently and enjoys being involved in the many varied activities, whereas at one time she would have chosen to stay in her room. Not only is Mum so very happy but now I am too. I must just say that I have shared a few mealtimes with Mum and the food is nothing short of excellent, there is plenty of variety and always an option if you don't fancy the main choices.