






Nestled in a peaceful residential area near Cambridge, Hallmark Arlington Manor offers a space for individuals to thrive in the next chapter of their lives.
This 85-bed luxury care home provides a blend of luxury and comfort, delivering award-winning residential, dementia, nursing, and respite care. The assurance of Hallmark All-Inclusive covering essential needs adds to the sense of ease. The team supports residents to spend their day, their way, with...
Care Provided by Hallmark Arlington Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are all inclusive with hairdresser, beauty therapist, dental hygienist, optician and chiropodist
The price(s) shown are provided by the care home. Contact Hallmark Arlington Manor for full pricing details and T&Cs.
Contact Hallmark Arlington Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Christine Rowney (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Number of floors: 3
Room Information
- Single Rooms (84)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (78)
- Couples/Companion Rooms with ensuite Wet Room (3)
Parking
- Parking right in front of main entrance
Hallmark Arlington Manor Reviews (92)
Hallmark Arlington Manor has a Review Score of 9.9 (9.911) out of 10, based on 20 reviews in the last 2 years.
Over all time Hallmark Arlington Manor has 92 reviews.
I think I speak for all of my family when I say we could not be happier with Arlington Manor as a choice of care home for my mum. She has had a very difficult few years accepting care and her declining health. Therefore to know she has fitted in so well at Arlington, in only a few short weeks and has made some good friends is a huge relief. I could not be more grateful to all the staff for the impeccable care they offer and knowing my mum is not only safe and well looked after, but she is also very happy and relaxed. It is a huge weight off my shoulders. I thoroughly recommend Arlington to anyone who is thinking of sending their loved ones there.
Hi Katie, thank you so much for the very kind words. She is a real asset to Arlington and has made such a wonderful impression with her gentle and happy nature. Kind regards.
Having experienced other care home settings I feel that this is a high-quality care and nursing home with many dedicated and empathetic, engaged staff. My father is now more relaxed and less anxious than on arrival six weeks ago. One or two initial issues were listened to and responded to speedily. As he is totally blind as well as deaf he can feel very isolated and we appreciate that many staff greet him by name and tell him who they are so he can feel some connection. Recently he has, with help, started to try to access one or two activities in the home and has been made welcome. He is eating quite well and his requests for e.g. fruit as an alternative pudding, have been met. He had his 102nd birthday while still in quarantine after his arrival from another care home and the staff made it the best it could be, including bringing him an enormous cake and singing Happy Birthday which he enjoyed!
Thank you for the excellent review. It has been wonderful to have your father here with us, and to see him being more engaged and out and about in the home and garden recently has been lovely to see. Kind regards, Martin.
My Mum joined Arlington Manor for respite care and has now transferred to being a permanent resident. Since joining the home her health has improved dramatically. It is great to see her looking happy and healthy again. She has settled in really well and has made good friends with both the other residents and the care staff.
Thank you so much for the very kind review. It has been wonderful to have your Mum here with us. She has been a very welcome addition and has made so many new friends and really enhanced life here at Arlington. Kind regards, Martin.
My husband has been in Arlington Manor for the last three months after a bad fall, and difficult weeks in hospital. He has settled well, looked after by professional and competent nurses and carers (he particularly enjoys interaction with the young and cheerful carers). The few little problems at the beginning of his stay were dealt with quickly and kindly. The home is very well designed with comfortable spacious rooms, modern big bathrooms, and wide corridors. There are a number of public rooms where regular and various events are organised every week to stimulate and interest the residents. There is also a garden which we look forward to discovering when the weather is better. However, the main asset is the staff, from the management to the maintenance staff. Everybody is very friendly and welcoming, and ready to help in any way not only the residents but their families as well. Highly recommended.
Thank you for your lovely review. It has been a real pleasure having him here with us. He is unfailingly polite and friendly and is a real bright spark around the home. It was been wonderful to see you visiting him regularly as well. Best wishes.
I would definitely recommend Arlington Manor to anyone looking for a care home for a loved one. My mother initially came for four weeks respite care, which was then extended by a further four weeks. All the staff were wonderful with my mother and I cannot praise them enough. My mother’s room (and en-suite) were very well appointed with doors out onto a patio. As the home has wide corridors, my mother used to enjoy walking up and down them, which helped her to keep mobile and of course, it was a good way of meeting people! My mother said the food was enjoyable and varied. Thank you to everyone at Arlington Manor.
Thank you so much for those kind words. It was an absolute pleasure having your mother here with us. She is a true character and we really enjoyed having her with us for an additional 4 weeks. She is missed already by many of us. Best wishes to all the family, Martin.
Arlington Manor has proved to be an excellent choice for our mother who has struggled with Alzheimer's for the last 8 years. All the staff are so kind, caring and treat her with dignity. They really have focussed on getting to know her in the two months she's been a resident. The standard of care is as professional as the place looks. Visiting is well organised and we are always made to feel welcome. Thank you for making this difficult decision so much easier.
That is very good of you to say. She has settled in very well with all of the team and residents here at Arlington. It has been a joy to have her with us and to welcome you and the rest of the family here. Best wishes to you all, Martin.
A huge thank you to all the staff at Arlington Manor. You have all been very attentive, caring, and supportive to us both during these difficult times. We have been made to feel part of the family, and the help and kindness we have received is very much appreciated. The clean, modern, bright, and comfortable surroundings and furnishings create a positive mood, which is so important in combatting dementia and anxiety.
Thank you so much for the kind words. It has been lovely to see you both in the home, enjoying the activities and heading out of Arlington for day trips as well.
My mother was looked after at Arlington Manor for the last six weeks of her life following a long stay in hospital. All the nursing and care staff treated her with compassion, sensitivity, and respect. It was a great help to all the family to know that she was being so well looked after during what was a very difficult time for us.
Thank you so much for your kind words. It was a real pleasure to look after your mother and we were only sorry that she wasn't able to be with us for a longer time. I wish you and your family all the very best for the future and let us know if there is anything we can do to support you.
I would like to thank all the staff at Arlington Manor for the care given to my Sister during her stay with you. You should all be very proud of the level of care you provide within your establishment. Not only do you care for your residents you also care for their families in times of need. I would highly recommend Arlington Manor to anyone who needs exceptional care for their loved ones. Once again thank you to all at Arlington.
Thank you so much for your generous words. Your sister and her family really built up a lovely relationship with the team here in a short space of time, so it was a pleasure to be there for you all. Best wishes for the future.
My sister had the best care here and the staff went above and beyond. In my sisters final days, the staff not only cared for her with compassion but also could not have been more supportive and caring with us as a family. Thank you really isn't enough for Arlington Manor and all the staff.
That is so kind of you to say. It was an absolute pleasure to look after your sister and have the whole family here with us. We just wish it could have been for a longer period, but we will treasure the time we had.
Amazing management, staff, surroundings you name it this place delivers first-class service throughout.
Although my mother-in-law was not able to enjoy longer with these amazing people, the time she (and our family) had in their care made the hardest journey the easiest.
They are all simple amazingly special people.
Be very proud of what an amazing team and the amazing care and support you provide Arlington Manor.
We simply couldn’t have got through this without you all.
Thank you all, you will always hold a special place in our hearts.
Your words are so kind. Thank you for being part of Arlington, both your mother-in-law and the whole family. You all enriched our lives in so many ways and you will always be remembered with great fondness.
The whole team are truly amazing and provide the most exquisite care for their residents and their families.
My mum's care was simply amazing from the moment we made contact with Arlington.
As soon as I walked in with my mum (we were both worse for wear after a bad experience) this amazing team pieced us back together and made the toughest journey, we as a family have ever been on, so much easier.
It feels like home because it is home for everyone involved.
The care, support and devotion of the whole team are what makes this place amazing.
I’ve renamed them all as “Arlington Angels” as they simply are.
I miss you all dearly and will be eternally grateful to you all for caring for my mum to the highest standard anyone could ask for.
Thank you so much for those incredible words. I have passed on all of your kindness to the team here. We feel that your mum and all your family were and remain part of Arlington, even if she wasn't able to stay here as long as we hoped.
Would recommend this care home to anybody looking to place their loved one. I couldn’t fault the care they gave to my sister and family during her stay, not only did they give excellent care to my sister they also care about the relatives, everybody who works there is very professional and caring, this made such a difference. Everyone from cleaners to managers all had time to talk to you. I would like to thank them all for the care they gave to my sister and family during her time there, I can’t fault them in any way thank you all.
Best wishes to all the family.
My 84-year-old mother went into Arlington Manor for respite and we found that the home was immaculate and the staff were fantastic. The service and support for her was second to none and she really enjoyed her stay. We will definitely be using Arlington Manor again.
Hi John. Thank you for the wonderful review and so pleased to hear that your mother enjoyed her stay. She was a pleasure to have here at Arlington and we would be extremely happy if she wanted to come back to us here. Best wishes to you and your family.
This is Mum’s 2nd visit for respite care. The staff are very caring and helpful and very happy to help. Mum was able to have the same room as she had on her first visit which she liked and a very nice en-suite. She enjoyed socialising with the other residents and the activities that were arranged.
It was wonderful to have your mum stay with us for a second time. Our team were very pleased to see her again as she always brings a smile and lively conversation to our community. She would be very welcome to come and stay with us in the future and if possible, we will ensure she has the same room as her previous stays. Thank you for your kind words.
Really superb. I needed time to recuperate after a surgery and I couldn't have chosen a better place. Absolutely everything was first class and I am leaving behind feeling I have made friends with the team who have cared for me.
My mother entered Arlington Manor in July 2020, initially for respite. However, it quickly became apparent that this is a long-term stay. Mum found it extremely difficult at first and became very anxious and disoriented. It was at the height of the pandemic and we were unable to visit and reassure her. She is now settled, happy, and enjoying life and knows she is in the best place. This is entirely due to the kindness and dedication of everyone at Arlington. As a family, we know she is being well cared for and would not wish her to be anywhere else. She is treated with the utmost respect and her sense of humour has returned. We have been able to visit throughout these awful times and now look forward to happier days when we can take her out for short trips. Thank you to all at Arlington during these unprecedented times. Things can't have been easy, but you are greatly appreciated by us.
As the family have been unable to travel to see our aunt over the last year, the excellent communication by so many members of staff throughout has been reassuring. Assistance with regular Skype calls has kept us able to see and hear how well our aunt is. Staff phone us immediately with information about any change in health, discuss and advise about any helpful moves and keep us constantly informed. The social activities are so thoughtfully planned and arranged and we all feel we are included despite the distance. Looking forward to being able to visit again soon. Thanks are to so many of the team for the superb care, both of her mental and physical well being and for providing the kind of love and social fun the family can't provide at the moment.
Our Mother, who is now in her 90s, arrived at Arlington Manor early in 2019. She had a stroke in Autumn 2019, losing her speech. She was quite distressed over the next few months. Amazingly she has settled again during lockdown and is now calm and happy. The staff are amazing. I cannot thank them enough. I want to add a note about the high standard of Infection Prevention and Control practices, as I know there is a concern nationally about this issue. I used to work as a consultant microbiologist in South East London so I am able to recognise the dedication of Arlington Manor care home in this arena. The staff are totally committed to the prevention of all infections, including the coronavirus. I hope this is helpful and reassuring to all.
Thank you for taking the time to review Arlington Manor Care Home and for your kind words.
Arlington Manor provided excellent care for my father while recuperating from a hospital stay. Their staff are attentive and well qualified, the home is well equipped and food is excellent (so he said)!
Thank you for taking the time to review Arlington Manor Care Home and for your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 03 August 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Arlington Manor.
There are no upcoming events for Hallmark Arlington Manor.
Awards / Recognitions (22)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Arlington Manor.
Meet the Team (4)

I have worked for Hallmark-Arlington Manor since the grand opening and am very proud to be part of such a well-established honest luxury organisation.
I am committed and dedicated to training and mentoring my team to provide compassionate, respectful relationship-centered care and to promote independence, well-being, and focus on a sense of achievement.
It's very important to me to trust and empower my team to grow and develop their skills and knowledge to be able to offer the best quality and care with confidence to every resident and to each other supporting future aspirations.My vision is to create engaging, stimulating, welcoming, and relaxed environments that give a sense of security and a place every resident and team member can feel safe and call Home.
I have a wealth of experience in implementing strategies and projects to support and enable individuals living with dementia to maintain abilities and have opportunities for new experiences, reducing expressive behaviours and depression.
I love and am passionate about what I do and feel privileged to share experiences in so many people's lives.

I am here simply to help families find the best care for themselves or their loved ones.
For many years, I travelled and lived in various places around the world, and have worked in a variety of roles both in the UK and abroad.
Underpinning all of this is a natural desire to connect with people, whatever their background or circumstances, and to provide support wherever it is needed.

Julian has a real flair for detail and for providing the best service for our residents. He came from the hotel trade, so he excels in providing a wonderful environment for all of us.

Kel and his team thrive on entertaining and interacting with the residents. He has brought real energy in helping residents discover past hobbies and passions and discovering new and interesting activities.
He is very focused on ensuring that every single resident, no matter what their background, ability or interest is looked after
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