






Nestled in a peaceful residential area near Cambridge, Hallmark Arlington Manor offers a space for individuals to thrive in the next chapter of their lives.
This 85-bed luxury care home provides a blend of luxury and comfort, delivering award-winning residential, dementia, nursing, and respite care. The assurance of Hallmark All-Inclusive covering essential needs adds to the sense of ease. The team supports residents to spend their day, their way, with...
Care Provided by Hallmark Arlington Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are all inclusive with hairdresser, beauty therapist, dental hygienist, optician and chiropodist
The price(s) shown are provided by the care home. Contact Hallmark Arlington Manor for full pricing details and T&Cs.
Contact Hallmark Arlington Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Christine Rowney (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Number of floors: 3
Room Information
- Single Rooms (84)
- Couples/Companion Rooms (3)
- Single Rooms with ensuite Wet Room (78)
- Couples/Companion Rooms with ensuite Wet Room (3)
Parking
- Parking right in front of main entrance
Hallmark Arlington Manor Reviews (92)
Hallmark Arlington Manor has a Review Score of 9.9 (9.911) out of 10, based on 20 reviews in the last 2 years.
Over all time Hallmark Arlington Manor has 92 reviews.
I would like to compliment the team on their care for my friend during this difficult period of the coronavirus pandemic. At our first meeting in person in the visiting suite, I thought he looked very well and appeared very happy with life.
Thank you for taking the time to review Arlington Manor Care Home and for your kind words.
Arlington Manor have gone above and beyond in order to facilitate communication with my dad during this very difficult period. They enable my dad to FaceTime regularly and make sure he is comfortable with the technology. They send regular newsletters and list of activities taking place at the home. The care staff at all times are positive and lively and genuinely care for the residents.
Thank you for taking the time to review Arlington Manor Care Home.
A very well managed care home. Care staff are well trained and have interesting backgrounds and are sociable. The entertainment staff are very inventive and prepare a good programme. The meals are well presented and very tasty. The garden is attractive and good to sit in even on the hottest days. I thoroughly enjoyed my time in Arlington Manor.
Thank you for taking the time to review Arlington Manor Care Home and for your kind words. We are so pleased you enjoyed your time at Arlington Manor.
I can't describe how grateful I am to everyone at Arlington Manor. The care my mother has received has been superb, thoughtful and outstanding in every way. I can't believe how quickly she settled in. The carers are all wonderful and there are so many interesting activities. I recommend it wholeheartedly and I cannot imagine a better care home.
Thank you for taking the time to review Arlington Manor Care Home. We are so pleased your mother has settled in well.
By far the best we have seen!
Thank you for taking the time to review Arlington Manor Care Home.
My dad has moderate dementia caused by Alzheimer's and had to move into residential care after my mum passed away. The staff are attentive and caring, my dad has told me many times how lovely they are. They are willing to go the extra mile, not just for the residents but their families too. There is a daily schedule of a wide range of activities on offer, which is really important to my dad who is still quite young compared to most residents, is active and likes to keep busy. The environment is always clean and smells fresh and there are plenty of spaces to go and sit and have a chat or have a wander. Dad and I enjoy going down to the cafe to have a cup of tea together. The food is very good, my only (very minor) complaint is that it could be served hotter, but it doesn't affect the taste and certainly doesn't put me off joining him for a meal. Best of all, I have complete peace of mind knowing that he is being really well looked after and that he is happy.
Thank you for taking the time to review Arlington Manor Care Home.
I have only visited Arlington Manor once to visit my cousin who has been there for 3 weeks. From the moment we arrived we were most impressed. My cousin seems to have settled remarkably well (unexpectedly) and seemed like a changed woman! The staff could not have been more helpful.
Thank you for taking the time to review Arlington Manor Care Home. We are so happy your cousin has settled in well.
Arlington Manor has a very nice ambience. The staff are all very friendly but my understanding is that requests from my mother are sometimes slow to be acted upon. The room is very well appointed but for the price, it would have been good to have a recliner/tip armchair as standard. The food is very good and I notice other things can be requested. The cafe is an excellent idea.
Thank you for taking the time to review Arlington Manor Care Home.
Arlington Manor lived up to its good reputation. Staff were thoughtful and caring. I and my family were reassured by the excellent care provided and the constant support and good humour. When a sad situation developed we were treated with dignity and warmth and the utmost consideration.
We were honoured to have been able to support yourself and your husband through such a difficult period and are grateful for you taking the time to leave us this feedback. We do hope you’ll stay in touch.
My 82 year old mother needed residential care for 5 weeks while her house was converted to ground floor living. The care and support she received during her stay was of an extremely high standard from staff who were professional, friendly and understanding of my mother's needs. The room and en suite bathroom was very comfortable with the telephone line a real bonus for someone who prefers that to a mobile. The food was of a high standard and mum enjoyed mixing with other residents during mealtimes. The range of activities was very varied and if it had been summer, I know mum would have thoroughly enjoyed spending time in the garden. From my mum's perspective, Arlington Manor was a place that met her care needs while from the family side, we knew mum was in safe hands and that removed a significant burden of worry from our shoulders. I would highly recommend Arlington Manor if you are looking for either short term or long term care.
My mother stayed at Arlington Manor for a short stay while work was being done on her house. She was welcomed warmly on arrival and staff took the time to find out what she liked in terms of activities and food. Throughout her stay staff were warm and caring and looked after my mother well.
My mother moved into Arlington Manor in June 2019. From her first day, my mother was warmly welcomed as were my sister and I and all staff continue to greet us in a warm and friendly way. They are all very kind, considerate and caring and are more than happy to help in any way they can. My mother settled in very well and has a good relationship with everyone. We feel reassured by the care she gets and know she is looked after well and happy there.
In my opinion, you will not find a better care home than Arlington Manor. From the first phone call to make enquiries the service I and my mum have received has been nothing short of excellent. I was so impressed on my initial visit. All the staff seemed happy in their work and the interaction I heard between the care staff and residents was lovely. The facilities are superb, the rooms spacious and well designed and without exception, the place is spotlessly clean. On future visits, the staff all remembered my Mum's name. I knew instinctively that Arlington Manor was the right home for my mum. The day my mum, who has Alzheimer’s disease, moved in was a difficult day for me with very mixed emotions but it was made so much easier with the support we received from the staff. Mum has now been a resident for nearly four weeks and the difference in her is amazing. She is happy, eating and sleeping better than she has in years and is loving the social interaction and the planned activities.
When I was brought over for my husband's birthday, the overall effect was cleanliness, friendly, spacious.
I'm sure he will settle. We are most grateful for the care you are giving and it gives us peace of mind.
The facility has lots of lovely features which makes you feel you are arriving at a health club rather than a care home. We particularly liked the light and airy cafe with the help yourself service to cakes and refreshments and the patio added a luxurious feel like you are on holiday. Dad's room was lush and clean, at all times the staff were gentle and polite.
The staff were unfailingly kind and considerate of his needs. When things were forgotten, the staff responded to reminders quickly.
He was not keen to participate in activities and he was encouraged but not pleased.
Very happy with the stay for him.
Thank you for taking the time to review Arlington Manor Care Home. We are pleased to hear your feedback and will pass on to the team at Arlington Manor. We look forward to seeing you and your husband again soon.
Arlington Manor is an exceptional care home. The management team and staff are professional, caring and always available to listen and support you with any questions you may have. The care team is amazing. The carers are all very professional, well qualified, incredibly caring, dedicated and above all authentic and come from the heart. The care they give my mother is exceptional; she is treated with dignity and respect and it is a joy for me and the whole family to see her so happy and enjoying her life. She has a beautiful room and enjoys the interesting, daily activities very much. The food is delicious and always beautifully presented. Arlington Manor is spacious, superbly furnished with lots of natural light and comfortable lounges and a lovely care where you can meet the other residents and be together as a family. It is very welcoming and a place you can truly call home.
Thank you for taking the time to review Arlington Manor Care Home. We really appreciate hearing your kind feedback and have passed it on to the rest of the team here at Arlington Manor. We are so pleased that you are happy with the care and support you and your Mum have received and will continue to work hard to maintain this standard.
Due to a dislocated shoulder, soaring blood pressure, all I wanted was peace and quiet after a week in hospital and this is what I found at Arlington Manor. Here the staff were so kind and helpful. My son booked me in for 2 weeks. I stayed a few days longer until I was ready to go home. It is a comfort to know Arlington Manor is nearby if I fall again on my allotment!
Thank you for taking the time to review Arlington Manor Care Home. We are pleased to hear that you felt well rested and supported. We do hope you’ll keep in touch, you are welcome back anytime.
My husband came to Arlington Manor straight from hospital for respite and has made a remarkable recovery. Due to the care and support he has received from Arlington Manor and the love from all the wonderful staff.
Thank you for taking the time to review Arlington Manor Care Home. We are so pleased to hear you are happy with the support your husband received during his stay with us. We do hope he will keep visiting the home as he is missed already by the team!
I have only been here a short time but so far I feel settled and centred in my surroundings. The staff have been very helpful and always ready to help when necessary. My room is very comfortable and the care is very prompt.
Thank you for taking the time to review Arlington Manor Care Home. We are pleased to hear that you feel settled at Arlington Manor.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 03 August 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Arlington Manor.
There are no upcoming events for Hallmark Arlington Manor.
Awards / Recognitions (22)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Arlington Manor.
Meet the Team (4)

I have worked for Hallmark-Arlington Manor since the grand opening and am very proud to be part of such a well-established honest luxury organisation.
I am committed and dedicated to training and mentoring my team to provide compassionate, respectful relationship-centered care and to promote independence, well-being, and focus on a sense of achievement.
It's very important to me to trust and empower my team to grow and develop their skills and knowledge to be able to offer the best quality and care with confidence to every resident and to each other supporting future aspirations.My vision is to create engaging, stimulating, welcoming, and relaxed environments that give a sense of security and a place every resident and team member can feel safe and call Home.
I have a wealth of experience in implementing strategies and projects to support and enable individuals living with dementia to maintain abilities and have opportunities for new experiences, reducing expressive behaviours and depression.
I love and am passionate about what I do and feel privileged to share experiences in so many people's lives.

I am here simply to help families find the best care for themselves or their loved ones.
For many years, I travelled and lived in various places around the world, and have worked in a variety of roles both in the UK and abroad.
Underpinning all of this is a natural desire to connect with people, whatever their background or circumstances, and to provide support wherever it is needed.

Julian has a real flair for detail and for providing the best service for our residents. He came from the hotel trade, so he excels in providing a wonderful environment for all of us.

Kel and his team thrive on entertaining and interacting with the residents. He has brought real energy in helping residents discover past hobbies and passions and discovering new and interesting activities.
He is very focused on ensuring that every single resident, no matter what their background, ability or interest is looked after
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