Stockmoor Lodge

1 Nokoto Drive, Bridgwater TA6 6WT
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9.9 87 Reviews
  • Stockmoor Lodge, Bridgwater
Opened in March 2017, Stockmoor Lodge is a purpose-built home providing residential, nursing, and dementia care, located in Bridgwater.

The home comes complete with a hairdressing salon and coffee lounge on-site and offers a varied programme of daytime activities for residents and day care visitors.

The home is staffed by a team of trained and qualified nurses and experienced health care assistants. Meals are prepared daily on-site by a dedicated kitchen team.

The bedrooms at Stockmoor Lodge are bright, spacious and en-suite, and although furnished, residents are welcome to bring their own furniture if they so choose. Accommodation is situated over three floors, accessible by lift, with views of the Sedgemoor countryside.

A renowned interior designer has combined practical features with colourful, eye-catching detail to create an environment which is understanding of the needs of those living with dementia. She works closely with the dementia services development centre at the University of Stirling and is Chairman of the SBID Healthcare Design Advisory Council.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1750 – £2380
  • Self-Funded Residential Dementia Care: £1750 – £2380
  • Self-Funded Nursing Care: £1750 – £2380
  • Self-Funded Nursing Dementia Care: £1750 – £2380
  • RESPITE Self-Funded Residential Care: £1750 – £2380
  • RESPITE Self-Funded Residential Dementia Care: £1750 – £2380
  • RESPITE Self-Funded Nursing Care: £1750 – £2380
  • RESPITE Self-Funded Nursing Dementia Care: £1750 – £2380

Stockmoor Lodge fees generally range from £1,750 – £2,380 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Stockmoor Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Sue Monger (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Parking

  • Free parking on site

Stockmoor Lodge Reviews (87)

9.9

Stockmoor Lodge has a Review Score of 9.9 (9.899) out of 10, based on 35 reviews in the last 2 years.
Over all time Stockmoor Lodge has 87 reviews.

Overall Experience
  • 73
  • 12
  • 1
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Date Published
  • 87
  • 10
  • 17
  • 35
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Reviewer Connection to Stockmoor Lodge
  • 34
  • 14
  • 9
  • 6
  • 6
  • 3
  • 3
  • 3
  • 2
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  • 1
  • 1
  • 1
  • 1
  • 1
Total of 87, showing 21-40
Review from T H (Stepson of Resident) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff so very helpful and very kind. Could not do enough for us. So caring and loved the send-off you gave her. Service of food and drinks was excellent. Even the maintenance staff offered us drinks and any assistance. Thank you all for loving her.
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Review from M H (Stepson of Resident) published on 11 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to look at Stockmoor Lodge on behalf of our stepmum. We were impressed as soon as we arrived. Very friendly staff welcomed us and we felt this was the ideal home for our stepmum. Sadly was only a resident for 2+ weeks but we know she was very well looked after by all the staff. We would 100% recommend
Stockmoor Lodge.
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Review from J M (Daughter-in-law of Resident) published on 3 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy my mum and dad in law are being cared for here. Everyone is so nice and friendly to them, nothing is any bother, they have nice rooms and get staff constantly checking they are okay or need anything. There are lovely balconies where they love to go and sit and watch the children playing
and traffic moving along with countryside hill views to see. The food is of a very high standard and father in law laps it up, always looks nice and plentiful. I would recommend this home to anyone wanting peace of mind for their loved ones.
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Review from C P (Sister-in-law of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nicest care home I have ever been in. Such lovely, caring staff who are always smiling. Also, it is so clean, warm and welcoming. A big thank you.
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Review from Richard H (Son of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Stockmoor Lodge is exactly the nursing home I pictured in my mind's eye when needing to accommodate my father.
Dad had very complex health needs and from the time an initial assessment was undertaken it was clear they would be ideal for him.
When he moved in all of the nursing staff had taken the
time to understand Dad’s requirements and devoted time to him to further their understanding. Dad was treated in a way that was “normal”. A lot of laughter and smiles from both the staff and dad reassured me this was the best place for dad. When additional equipment was needed it was found promptly. If calls had to be made to GPs or paramedics the staff were in touch with me in a very timely manner.
The care staff grew to understand Dad’s little quirks very quickly and could assist him more than others had in the past.
The family feeling in the home made both Dad and my family feel welcome any time of day or night. Stockmoor Lodge is an outstanding place to reside.
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Review from Wendy P (Daughter of Resident) published on 12 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum spent her first ever week in the care home at the age of 91.; this was very hard for her. The experience was amazing. She enjoyed the whole week. Her room was like a hotel room - spacious and spotlessly clean. Her food was plentiful and she enjoyed all of it. She loved playing bingo and dominoes
- not done for years and liked talking to other residents in the day room.
We will not hesitate for her to go out again for respite care.
Staff very caring at all times.
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Review from M T (Son of Resident) published on 7 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents have been residents for a number of years and are happy.
They are well-appointed and well-cared for. The caring tea, are always welcoming, friendly and supportive. If issues arise, they are supportive and sort them out. The home would gain from increased trips out.
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Review from D T (Friend of Resident) published on 23 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My neighbour and I visit regularly to see a friend. Stockmoor Lodge is so friendly, all staff showing care and concern. It feels like a family home! We love the spacious resident's rooms and the decor, lovely colours, modern and always fresh. Have recommended it to our own families. Truly is a home
from home. Thank you.
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Review from T H (Son of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Stockmoor Lodge is helping to make a difficult time manageable. Always welcoming when I walk through the door. The meals are excellent, with hot and cold drinks available all the time. Most of the staff are attentive to Mum's and our needs.
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Review from Debbie J (Daughter of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both the staff and management of Stockmoor Lodge have been the most caring and supportive of any care that I have experienced. The dignity and love that they showed to my father, as well as the support and assistance given to me during an extremely difficult time, was exceptional. I cannot praise Stockmoor
Lodge enough. They are truly wonderful.
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Review from Steven H (Son of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy.
It’s really nice to know Mum is safe and being very well cared for.
Staff are wonderful with Mum - caring, understanding, patient and has a wonderful sense of humour.
The building itself is very clean, modern and very well-equipped.
Thank you to every member of staff at Stockmoor.
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Review from Julie G (Daughter of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Stockmoor in June 2023, I can only say good things from what I have seen.
All the staff have respected how I wanted to integrate Mum into staying there permanently, they have all been very approachable and portray a very relaxed and happy place to be.
I am really pleased with how they
have joined her in with the activities, the team certainly go above and beyond and, after a very difficult time at home, it is very reassuring to see a smile on her face again. Seeing photos around the home of what she has been up to is one of the highlights of my visit.
Mum raves about the food, again very different from when she was at home. She really missed her dog and he has even been made very welcome on our visits!
Thank you Stockmoor, you're all amazing.
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Review from Elizabeth W (Sister-in-law of Resident) published on 27 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister-in-law was treated very kindly during her stay on Quintock Wing at Stockmoor Lodge. She was as happy as she could be - signing and laughing and joining in activities when her mood was good. She was supervised to dress and take care of herself. Birthdays etc were celebrated to make her feel
special. When I visited, I was always warmly welcomed by the staff. The whole place had a friendly 5* feel to it, with 5* staff.
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Review from Sue G (Granddaughter of Resident) published on 23 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since the new activity coordinator has started, the activities are alot better, and with more going on, the residents look so much happier with doing more and joining in more.
Well done.
My nan is well looked after, and we always feel welcome.
Well done to all the staff for doing a fab job.
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Review from Valerie D (Daughter-in-law of Resident) published on 22 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has settled in well and seems to enjoy most of the activities and the social aspects. She always says the staff are very good to her and we have found them to be cheerful, approachable and helpful.
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Review from N M (Granddaughter of Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at Stockmoor Lodge are mostly (99.9%) friendly and helpful. Some are not, and their manner is abrupt and potentially intimidating. The care Grandad receives is mostly good. However, we have to monitor closely his dry skin condition and oral care of his tongue and glasses care. I can appreciate
the crisis of recruiting and retaining and physically demanding role/job. However, Grandad has been a carer to many, so now it is his time to be cared for. We are willing and assessed as okay to support his care needs in the home to help.
Reply from Somerset Care at Stockmoor Lodge

Thank you for taking the time to leave a review for Stockmoor Lodge. Whilst we are glad that, for the most part, you are very happy with the service you receive, please accept our apologies that there has been an exception to this. Thank you for allowing us to contact you to discuss your concerns regarding a particular team member. We will now investigate this further so that we can continue to improve the care and support which we offer to those in our care.

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Review from M L (Daughter of Resident) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On every visit to Stockoor, I found the staff to be welcoming to me. I visit my mother and some days she knows me, and some days she doesn't, and that is very hard to deal with. The fact that the staff show their care and affection to the residents makes the atmosphere calm. It is always clean and tidy,
and there are no unpleasant smells. The bedrooms are nicely furnished and decorated. The food is superb.
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Review from Jacquie M (Daughter of Resident) published on 3 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father passed away in February 2023 after having spent two years at Stockmoor Lodge, firstly in one of the dementia wards and then more recently in the nursing care ward.
Staff were well aware of his needs and afforded him the time, care and dignity he required.
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Review from Arthur J (Son-in-law of Resident) published on 13 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a warm, welcoming, friendly and professional attitude from all members of staff. Nothing is ever too much trouble, and always willing to do that bit extra.
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Review from Rose S (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is lovely and welcoming and our father has settled in well. Bright and airy with lovely staff. We are confident in the care our father is receiving.
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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Stockmoor Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.899 for Stockmoor Lodge is calculated as follows: ( (374 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 414 Ratings = 4.899
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stockmoor Lodge is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Oct 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Sue

Sue Monger

Job Title: Registered Manager

Welcome to Stockmoor Lodge. Together with a team of dedicated staff, we aim to provide the highest level of nursing and dementia client-centred care, tailored to meet your needs.


For further information, please get in touch, or visit me at Stockmoor Lodge. I would be happy to hear from you.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stockmoor Lodge to verify any information. View our terms and conditions. Stockmoor Lodge has an Enhanced Service - more info.