Stockmoor Lodge

1 Nokoto Drive, Bridgwater TA6 6WT
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9.9 87 Reviews
  • Stockmoor Lodge, Bridgwater
Opened in March 2017, Stockmoor Lodge is a purpose-built home providing residential, nursing, and dementia care, located in Bridgwater.

The home comes complete with a hairdressing salon and coffee lounge on-site and offers a varied programme of daytime activities for residents and day care visitors.

The home is staffed by a team of trained and qualified nurses and experienced health care assistants. Meals are prepared daily on-site by a dedicated kitchen team.

The bedrooms at Stockmoor Lodge are bright, spacious and en-suite, and although furnished, residents are welcome to bring their own furniture if they so choose. Accommodation is situated over three floors, accessible by lift, with views of the Sedgemoor countryside.

A renowned interior designer has combined practical features with colourful, eye-catching detail to create an environment which is understanding of the needs of those living with dementia. She works closely with the dementia services development centre at the University of Stirling and is Chairman of the SBID Healthcare Design Advisory Council.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1750 – £2380
  • Self-Funded Residential Dementia Care: £1750 – £2380
  • Self-Funded Nursing Care: £1750 – £2380
  • Self-Funded Nursing Dementia Care: £1750 – £2380
  • RESPITE Self-Funded Residential Care: £1750 – £2380
  • RESPITE Self-Funded Residential Dementia Care: £1750 – £2380
  • RESPITE Self-Funded Nursing Care: £1750 – £2380
  • RESPITE Self-Funded Nursing Dementia Care: £1750 – £2380

Stockmoor Lodge fees generally range from £1,750 – £2,380 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Stockmoor Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Sue Monger (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Parking

  • Free parking on site

Stockmoor Lodge Reviews (87)

9.9

Stockmoor Lodge has a Review Score of 9.9 (9.899) out of 10, based on 35 reviews in the last 2 years.
Over all time Stockmoor Lodge has 87 reviews.

Overall Experience
  • 73
  • 12
  • 1
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Date Published
  • 87
  • 10
  • 17
  • 35
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Reviewer Connection to Stockmoor Lodge
  • 34
  • 14
  • 9
  • 6
  • 6
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 87, showing 61-80
Review from P P (Nephew of Resident) published on 6 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We built a lovely rapport with the staff, who treated my aunt as a VIP. They gave her all the nursing care and support that we could have wished, then during the difficult lockdown year, gave her friendship and became her surrogate family. Through their constant communication, we had complete faith
and trust that my aunt was cared for as well as I would have cared for her.
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Review from Barbara G (Friend of Resident) published on 21 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear friend and ex-partner of 28 years joined the residence at your nursing home today. We were greeted with warmth, compassion, kindness and humour. This was well received by my daughter and me, who are handing over the care of her father and my ex-partner as he prepares for end of life treatment.
Wonderful
welcoming staff, thank you so very much...
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Review from D T (Husband of Resident) published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am a guest rather than a patient. I am well satisfied with the care that my wide receives at all times.
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Review from Diane L (Daughter of Resident) published on 15 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was admitted to Stockmoor Lodge following a stroke in October during the lockdown, but the home worked hard to maintain contact and visiting. Mum was very happy with her room and the care she received. Sadly she had a further stroke in January, but was able to remain at Stockmoor where they
nursed her until she died. The end of life care given was excellent, and visits to her room were possible with lateral flow testing, and I was able to meet some of the staff caring for Mum. Thank you.
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Review from H C (Daughter of Resident) published on 20 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is extremely friendly and welcoming. I have mentioned to other friends they should consider this place for their parents if needed. I have visited a number of homes in the area and found this one to be far superior to the rest.
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Review from T K (Son of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went into Stockmoor during lockdown which has been a very testing time for her and the whole family.
She has settled in really well and always says she is being looked after fantastically well, she also comments on the staff being very kind and happy to help her with whatever problem she is having.
As
a family, we are more than happy with the way my mum is being looked after.
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Review from C P (Granddaughter of Resident) published on 30 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan has been at Stockmoor Lodge since January 2020. Once nan had settled in she really enjoyed all the activities on offer. Nan speaks highly of the care she is receiving and since lockdown, it's been really reassuring that nan is in good hands.
Nan loves her meal times. I've also found the staff really
helpful when I've phoned and great support.
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Review from Janet P (Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was like service at a 5-star hotel - superb!
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Review from Steven S (Son of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well designed new facility. Rooms are of a good size with en-suite wet room showers and are warm with good noise insulation and are fitted with mounts for bed hoists. Staffing levels are excellent with resident rarely being left when other residents are absent from the lounge areas. Attention is given
whenever requested by any staff, whatever their normal role giving the impression that your family members are in safe hands. Security is good with care/code controlled access and alarms on all ground floor doors to the outside areas.
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Review from Hayley S (Granddaughter of Resident) published on 12 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad received palliative care here for 2 months. As a family, we could not have asked for better care for him.
His room was large, bright and clean and we were able to hang pictures to make him feel at home. He started to enjoy his food more, having a choice of meals and plenty of them!
The
level of care from the nurses and carers was second to none, they really listened and cared for him and pre-empted issues before they arose. The difference within a week of him being there both physically and mentally was extraordinary considering the circumstances. He was truly happy there and loved everyone (although one lady was his clear favourite!) After a short stint in hospital he really wanted to go back to see his girls!
Everyone at the home was brilliant with the family too, informative and supportive. It was a weight off our shoulders knowing we could trust them all to do right by him.
I can't recommend this home enough. Thank you all for everything you did.
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Review from P T (Friend of Resident) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff very pleasant. It always looks to be very clean and tidy in the care home. The rooms are lovely with their own shower room. Very pleasant indeed.
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Review from Deborah G (Daughter of Resident) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot thank Somerset Care enough for being so helpful and professional at what was a very difficult and stressful time.


Living out of the area I had to find a care home for my father who needed end of life care. Stockmore Lodge has been amazing and the room and facilities second to none.


I

would like to say a very big thank you.
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Review from G C (Daughter of Resident) published on 5 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall my mother has settled very well. She is happy, very well cared for and content. Many of her named clothes have gone missing. Her room and bathroom are not always very clean. The suppers are usually sandwiches and soup which she finds very dull and poor value considering her fees. The staff are
very kind and caring towards my mother which is the most important thing. Issues raised with senior staff are usually dealt with.
Reply from Kim Draper, Marketing & PR Officer at Stockmoor Lodge

Thank you so much for taking the time to leave a review for Stockmoor Lodge. If you would like to discuss any of the points you have raised please do get in touch with the Manager, Barbara Lee on 01278 434535.

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Review from Deborah G (Daughter of Resident) published on 30 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can’t thank the staff here enough especially the manageress and another lady in Somerset Care who efficiently guided us and helped us at a very stressful time.
The home is amazing, the rooms are lovely and roomy, more like a luxury hotel.
I would recommend it to anyone looking for a home for their
loved one.
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Review from Robert P (Son of Resident) published on 29 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were unsure to start with, as we moved mum and dad from a residential home, but due to their needs, a nursing home was needed. I cannot rate the manager highly enough for her professionalism, knowledge and experience with these difficult situations when they occur. When we had to deal with them,
the reassurance she gave was second to none and made the whole transition better for sure.


All the other staff have been brilliant, always keeping us updated on things and nothing is too much trouble.


Mum and dad have settled in very well, due to what I have said in a short space of time which gives us peace of mind.


Anyone who has doubts about where their loved ones should go, for being kept safe and looked after, then this is the place without a shadow of a doubt for sure.


Thank you all at Stockmoor Lodge.

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Review from T M (Daughter of Resident) published on 29 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring and kind. The rooms are a good size with an en-suite.
My mother didn't want to go into care but now she's there, she's very content.
So pleased we found this care home for her.
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Review from Tamara B (Daughter of Resident) published on 12 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The lodge is clean, decorated beautifully and the staff are kind and attentive. There is always a happy vibe. having had a meal with my dad here we know that the food is lovely - very tasty. No wonder he enjoys it so much!
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Review from Geraldine E (Daughter of Resident) published on 26 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went to Stockmoor Lodge for End of Life care. Sadly she was only there for a couple of days. However, the care, respect and dignity she was shown was all we wished for her in her final days.
The staff were amazing. My brother and I don't know where to start to thank you for everything you did,
from the assessment which took place in the hospital to her final moments. Thank you and God Bless.
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Review from S H (Grandson of Resident) published on 7 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit my grandmother 2 or 3 times a week, staff are always welcoming, pleasant and very helpful. The home itself is kept up to a clean and tidy standard at all times and when any assistance is needed, staff are very helpful. The manager herself is always nice and welcoming also and nice that
someone high up has time to chat to me and other relatives. Would highly recommend sending a friend or relative here to stay 5-star.
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Review from V S (Daughter of Resident) published on 13 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Communication between staff isn't always good. The home is very good.
Feel that there should be more (care staff). Manager is very good. Always willing to help and listen. Food sometimes is bad as mum doesn't like some things ie gammon. This has been replaced with chicken.
Care staff is very carring
and willing to help. Mum is very happy here.
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Current Review Score: 9.9 (9.899)

Overview of Review Score

The Review Score of 9.9 (9.899) out of 10 for Stockmoor Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.899 for Stockmoor Lodge is calculated as follows: ( (374 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 414 Ratings = 4.899
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Stockmoor Lodge is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Oct 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Sue

Sue Monger

Job Title: Registered Manager

Welcome to Stockmoor Lodge. Together with a team of dedicated staff, we aim to provide the highest level of nursing and dementia client-centred care, tailored to meet your needs.


For further information, please get in touch, or visit me at Stockmoor Lodge. I would be happy to hear from you.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stockmoor Lodge to verify any information. View our terms and conditions. Stockmoor Lodge has an Enhanced Service - more info.