I feel so happy that Mum is there and wouldn't put her anywhere else.Judi L(Daughter of Resident/Service User)
All the staff treat the residents with the utmost care, respect, friendliness and kindnessDean J(Son of Resident/Service User)
I feel so happy that Mum is there and wouldn't put her anywhere else.Judi L(Daughter of Resident/Service User)
All the staff treat the residents with the utmost care, respect, friendliness and kindnessDean J(Son of Resident/Service User)
Wisteria House in Hooe, Plymstock specialises in 'quality of life' for elderly people living with dementia.
The home offers high quality and comfortable furnishings to include very stimulating lounge/diners designed to meet the various stages of living with dementia.
Wisteria House has a generous secure garden with an easy to access large decking area and covered seating area just off the lounge.
A high staffing ratio is available 24-hours to include...
Wisteria House in Hooe, Plymstock specialises in 'quality of life' for elderly people living with dementia.
The home offers high quality and comfortable furnishings to include very stimulating lounge/diners designed to meet the various stages of living with dementia.
Wisteria House has a generous secure garden with an easy to access large decking area and covered seating area just off the lounge.
A high staffing ratio is available 24-hours to include a registered manager on seven days a week and staff specialising in quality of life care from 8 o'clock in the morning to 9 o'clock at night. Weekly trips out are always offered.
The staff team are extensively trained particularly on relationship dementia care and pride themselves on being attentive and approachable.
Pleases read their excellent CQC report with a rating of 4 'outstanding' categories (July 2018).
Hairdressing, chiropody available at an additional charge.
The price(s) shown are provided by the care home. Contact Wisteria House Dementia Care (Plymstock) for full pricing details and T&Cs.
Contact Wisteria House Dementia Care (Plymstock) to confirm what's included and get a personalised quote:
Wisteria House Dementia Care (Plymstock) has a Review Score of 10 (9.985) out of 10, based on 22 reviews in the last 2 years.
Over all time Wisteria House Dementia Care (Plymstock) has 53 reviews.
Our dear mum has been at Wisteria House for two years. Finding the right words regarding the care they have provided her and the support and reassurance they have given my sister and I is really difficult. Their levels of professionalism and care have consistently been excellent. Every single...
Our dear mum has been at Wisteria House for two years. Finding the right words regarding the care they have provided her and the support and reassurance they have given my sister and I is really difficult. Their levels of professionalism and care have consistently been excellent. Every single member of their wonderful team oozes love and patience for all their residents. Nothing is ever too much trouble. There is a warmth and dedication that is ever present and this is truly humbling to be around. It is a very special home indeed and my mum and her family and friends are so lucky for their team to part of our lives. I have settled on a word that is on reflection entirely apt; when it comes to care homes Wisteria is a UNICORN.
What an amazing review! Thank you so much it makes us all feel really proud, we enjoy what we do and we hope it shows!
There are always thoughtful , stimulating and interesting activities arranged. Recently they had a...
I can't speak highly enough of Wisteria House Plymstock and everyone who works.
No negative...
No negative issues at all.
Thank you, we all appreciate your comments, we try to keep our residents entertained and busy! There is always something going on!
Staff very friendly and caring to residents and family. Nothing is ever too much trouble and if there are any problems (which there are few) it is sorted out immediately. Food and cleanliness is top class and family + friends are welcome at any time without prior appointment. Activities every day...
Staff very friendly and caring to residents and family. Nothing is ever too much trouble and if there are any problems (which there are few) it is sorted out immediately. Food and cleanliness is top class and family + friends are welcome at any time without prior appointment. Activities every day to keep residents entertained and stimulated. Highly recommend
Thank you so much for for taking the time to leave us a review, it is very much appreciated. We have an open door policy so that friends and family can visit when ever they can, we know how busy lives can be and keeping in touch is so important.
All staff work incredibly hard to create a wonderful family atmosphere, they always have time for the residents. Nothing appears too much trouble and the staff sit with the residents and chat to them as though they were one of their own family. Always a pleasant place to visit. Plenty of activities...
All staff work incredibly hard to create a wonderful family atmosphere, they always have time for the residents. Nothing appears too much trouble and the staff sit with the residents and chat to them as though they were one of their own family. Always a pleasant place to visit. Plenty of activities for residents to take part in if they wish.
Many thanks for taking the time to leave us a review, it is very much appreciated. We are very much a family here at Wisteria and spend as much time as we can just chatting and being around our Wisteria family, just like you do at home!
We were so lucky to have found this home ( through a friend's...
We were so lucky to have found this home ( through a friend's recommendation) to have our mother looked after. I would highly recommend this home to anyone. Thank you to all the staff for your hard work and dedication to make the residents feel so cared and looked after.
Thank you for leaving this lovely review, we all appreciate it. Wisteria really is a home from home, we very much enjoy what we do and it shows in our care, helping our residents to feel comfortable and relaxed, after all it is their home! Thanks again.
They have also been exceptionally supportive to us as a family...
Knowing that Mum is happy, safe, and so well cared for gives us enormous peace of mind. Honestly, this is the only place I would want my mum to be. We are extremely grateful to everyone at the home and would highly recommend them to other families.
Thank you very much for leaving us this brilliant review. We are so fortunate to be part of a small group of 3 owner run care homes, our homes are small enough for us to get to know our families and residents really well, which is so important. We are so proud of what we have acheived, thank you for your apreciation, it makes our day!
There...
There is something different going on every day and everybody staying there always seems happy and relaxed. I wouldn't hesitate to recommend Wisteria House to anybody.
Many thanks for leaving this wonderful review, its a huge compliment to hear that you would recommend us. We really enjoy what we do and that comes across in the care we offer.
My Aunty who has lived there for in excess of 6 years has thrived since she has been in this home. She has a beautiful room which is always spotless (no smells in this home) they keep everybody looking beautiful, always well groomed which is...
Just fabulous 10/10 for everything - Keep doing what your doing 'Team Wisteria'
Thank you so much for leaving us this amazing review, its much appreciated by all of us. There is always something going on at Wisteria Plymstock, we try really hard to create a home from home, somewhere we feel proud to be a part of.
Mum has been in Wisteria House for 15 months now. Every day she is cared for to the highest standards with love and kindness. All the staff are amazing, the daily activities are wide, varied and inclusive, its wonderful to see the residents having fun together. Moving a loved one into care is a...
Mum has been in Wisteria House for 15 months now. Every day she is cared for to the highest standards with love and kindness. All the staff are amazing, the daily activities are wide, varied and inclusive, its wonderful to see the residents having fun together. Moving a loved one into care is a hard emotional decision, we have never doubted the move into Wisteria House, we don't believe we could any better. Grateful thanks to everyone.
Many thanks for leaving us this review, its much appreciated. Our lovely residents create a wonderful atmosphere of fun and happiness, we just help them along and join in too! It's a privilege to do what we do and to have lots of memorable moments along the way, among all the seriousness there is always room for laughter.
My wife has been a resident at Wisteria House Dementia care home for exactly 12 months during which I have visited her almost daily. The level of care love and attention given to each resident has astonished me and this is reflected in the general atmosphere of happiness among staff and the...
My wife has been a resident at Wisteria House Dementia care home for exactly 12 months during which I have visited her almost daily. The level of care love and attention given to each resident has astonished me and this is reflected in the general atmosphere of happiness among staff and the residents. I have no reservations in recommending Wisteria House to anyone whose loved one can no longer be cared for at home.
We all really appreciate you taking the time to submit this lovely review. As you know there are always plenty of smiles, fun and laughter at Wisteria house!
Wisteria House has been absolutely wonderful for my Nan. The staff are incredibly attentive, kind, and genuinely caring, always making sure residents feel safe, valued, and supported. There is such a fun, positive atmosphere, and it's clear how much love and effort the team put into everything they...
Wisteria House has been absolutely wonderful for my Nan. The staff are incredibly attentive, kind, and genuinely caring, always making sure residents feel safe, valued, and supported. There is such a fun, positive atmosphere, and it's clear how much love and effort the team put into everything they do.
Thank you so much for leaving such a lovely review we all very much appreciate it. Every day is so rewarding, we just enjoy what we do and it shows!
We're so grateful for the care my Nana receives at this care home. The staff are absolutely lovely, kind, attentive, and genuinely caring towards the residents. There's always something going on, with lots of activities that keep everyone engaged and included, which really makes a difference. Most...
We're so grateful for the care my Nana receives at this care home. The staff are absolutely lovely, kind, attentive, and genuinely caring towards the residents. There's always something going on, with lots of activities that keep everyone engaged and included, which really makes a difference. Most of all, the place has such a strong family feel; it feels welcoming, friendly, and full of warmth. It gives us real peace of mind knowing she's so well looked after.
Many thanks for this wonderful review, we are one big happy family here at Wisteria!
Lorraine has settled in Wisteria; it's nice to go in and see her...
Lorraine has settled in Wisteria; it's nice to go in and see her with a smile on her face. Thank you all for the help and care you give her.
We are very grateful to you for taking the time to add this wonderful review, thank you.
Mum had been with Wisteria for over 5 years and as her illness progressed so did the level of care and love. When she joined them we were advised they would care for her to end of life and that was exactly what happened. She wasn't moved from her home to a hospital with lots of others she was kept...
Mum had been with Wisteria for over 5 years and as her illness progressed so did the level of care and love. When she joined them we were advised they would care for her to end of life and that was exactly what happened. She wasn't moved from her home to a hospital with lots of others she was kept peaceful and comfortable with everyone she knew and loved around her. The thoughtful touches staff provided in her room bright lights smell and sounds were amazing. We could never thank them enough for all they did and included us every step of the way. The staff are dedicated and caring and for them it's not a job but a vocation. If your family enter here you can relax and enjoy your time with them. Thank you everyone
Thank you for these kind words, they mean so much to all of us.
We have been blown away by the level of love and care my Mum has received since moving to Wisteria House. It is such a difficult decision to take, moving a loved one into a care environment, but the whole team have done everything possible to settle mum and help us in this transition. Mum is loved...
We have been blown away by the level of love and care my Mum has received since moving to Wisteria House. It is such a difficult decision to take, moving a loved one into a care environment, but the whole team have done everything possible to settle mum and help us in this transition. Mum is loved and cared for so well, the staff go out of their way to understand the residents and their needs - and to provide activities that they know they'll enjoy. Mum loves to help out and when she wants to, she's there giving out cups of tea and biscuits, helping with tasks that make her feel valued and useful. I would absolutely 100% recommend Wisteria to anyone who is looking for a dementia setting.
Amazing, thank you so much for this lovely review! We feel so proud when our residents feel so at ease and at home here, becoming members of the Wisteria family, joining in and helping with tasks that they have been doing all their lives, why stop now!
My grandmother stayed at Wisteria for a few months while her husband was in hospital. I can honestly say they are nothing short of exceptional! The staff were absolutely incredible - I truly struggle to find the words to thank them properly. My Grannie felt like part of a family and during her time...
My grandmother stayed at Wisteria for a few months while her husband was in hospital. I can honestly say they are nothing short of exceptional! The staff were absolutely incredible - I truly struggle to find the words to thank them properly. My Grannie felt like part of a family and during her time there, despite the dementia, I felt like I got my grannie back. Previously she was withdrawn and spent most of her time in bed, but thanks to the warm, social environment and the truly outstanding care she received, she began engaging again and genuinely seemed to enjoy life. They also supported our whole family, keeping in regular contact and going above and beyond to meet our needs. When her medication was in disarray, they had it sorted with the GP within 24 hours. On discharge, they provided a clear breakdown of her meds and ensured a smooth transition. Even now, she talks about returning-despite poor memory in other areas, her time at Wisteria made a lasting impact. I can't thank the staff enough!
Thank you so much for taking the time to post this wonderful review. We all really appreciate it. Quality of life is so important and really brings joy. We see changes in our residents daily when they first arrive. a good social life is a big and important part of living with dementia. We are so...
Thank you so much for taking the time to post this wonderful review. We all really appreciate it. Quality of life is so important and really brings joy. We see changes in our residents daily when they first arrive. a good social life is a big and important part of living with dementia. We are so pleased you could see these changes, and knowing that your grandmother benefited from our care is really good for us to hear. Thank you.
Our precious Mum has been in Wisteria Plymstock for over. 3 years. It was the best decision my sisters and I have made. The staff are amazing. Some of the most caring and loving group of people I have ever met. Angels!! The love and care they give to not only to Mum but the everyone is outstanding....
Our precious Mum has been in Wisteria Plymstock for over. 3 years. It was the best decision my sisters and I have made. The staff are amazing. Some of the most caring and loving group of people I have ever met. Angels!! The love and care they give to not only to Mum but the everyone is outstanding. It's a big happy family. There are fun activities every day and when I visit I feel so welcomed. Well done to all the staff at Wisteria xx
The staff go above and beyond and our...
Thank you Wisteria.
It...
It is a great place to be.
Many thanks for this wonderful review, we all really appreciate your comments, we try to create a lovely family environment for our residents to call their home.
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She has been registered manager at Wisteria House Plymstock since the home was refurbished...
Kirsty has worked in the care sector for over 20 years.Kirsty said ' I strongly believe in leading by example and love nothing more than to close the office door and join my staff team to provide excellent quality of life for those who live at Wisteria. I pride myself in being open, honest and transparent in all aspects of my role. I empower my staff team to support the residents to continue living a fulfilled and joyful life, what is great healthcare without happiness?'
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 16 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wisteria House Dementia Care (Plymstock) to verify any information. View our terms and conditions. Wisteria House Dementia Care (Plymstock) has an Enhanced Service -what an Enhanced Service includes.