Care Homes Owned by Wisteria House Dementia Care Ltd

No negative issues at all.

Staff very friendly and caring to residents and family. Nothing is ever too much trouble and if there are any problems (which there are few) it is sorted out immediately. Food and cleanliness is top class and family + friends are welcome at any time without prior appointment. Activities every day to keep residents entertained and stimulated. Highly recommend

All staff work incredibly hard to create a wonderful family atmosphere, they always have time for the residents. Nothing appears too much trouble and the staff sit with the residents and chat to them as though they were one of their own family. Always a pleasant place to visit. Plenty of activities for residents to take part in if they wish.

We were so lucky to have found this home ( through a friend's recommendation) to have our mother looked after. I would highly recommend this home to anyone. Thank you to all the staff for your hard work and dedication to make the residents feel so cared and looked after.

Knowing that Mum is happy, safe, and so well cared for gives us enormous peace of mind. Honestly, this is the only place I would want my mum to be. We are extremely grateful to everyone at the home and would highly recommend them to other families.

There is something different going on every day and everybody staying there always seems happy and relaxed. I wouldn't hesitate to recommend Wisteria House to anybody.

Just fabulous 10/10 for everything - Keep doing what your doing 'Team Wisteria'

From the first time I set food in Wisteria House which is filled with colour and curios, flowers and art works, I have been bowled over by the levels of professionalism blended with humour, light hearted fun, kindness, compassion and patience towards the service users and other member of staff. There are a variety of spaces for the residents to choose from; quiet sitting room, bustling dining room, large sitting room with entertainment or TV and that's just downstairs. There are regular activities for the residents from arts and crafts to invited professional entertainers. Movie days, Pirate Days, Funny Hat Days,Cheese and Wine tasting days, PJ Days the list is endless....almost every day there is something going on for everyone to enjoy.

Staff are consistently mindful for what is happening around them.They keep me informed at my request of everything I need to know regarding mums well being. I couldn't ask for more. Wisteria House has been a God Send to only for my mother but also for me. Having to walk away from mum even when she is having a bad day and be confident that all the staff will really care for her is priceless.

Mum has been in Wisteria House for 15 months now. Every day she is cared for to the highest standards with love and kindness. All the staff are amazing, the daily activities are wide, varied and inclusive, its wonderful to see the residents having fun together. Moving a loved one into care is a hard emotional decision, we have never doubted the move into Wisteria House, we don't believe we could any better. Grateful thanks to everyone.

My wife has been a resident at Wisteria House Dementia care home for exactly 12 months during which I have visited her almost daily. The level of care love and attention given to each resident has astonished me and this is reflected in the general atmosphere of happiness among staff and the residents. I have no reservations in recommending Wisteria House to anyone whose loved one can no longer be cared for at home.

Wisteria House has been absolutely wonderful for my Nan. The staff are incredibly attentive, kind, and genuinely caring, always making sure residents feel safe, valued, and supported. There is such a fun, positive atmosphere, and it's clear how much love and effort the team put into everything they do.

We're so grateful for the care my Nana receives at this care home. The staff are absolutely lovely, kind, attentive, and genuinely caring towards the residents. There's always something going on, with lots of activities that keep everyone engaged and included, which really makes a difference. Most of all, the place has such a strong family feel; it feels welcoming, friendly, and full of warmth. It gives us real peace of mind knowing she's so well looked after.

Lorraine has settled in Wisteria; it's nice to go in and see her with a smile on her face. Thank you all for the help and care you give her.

The staff at Wisteria House appear cheerful and kind. Since I am not in a position to care for my partner myself, Wisteria House seems to be the next best solution. They have also been kind and understanding to me.

My mother was admitted as an emergency placement. The staff are wonderful, helpful and understanding. They have been amazing with mum, who has had a number of issues medically, which they are dealing with or have dealt with in a professional manner.

Wisteria House at Woolwell have taken exceptional care of my mother. She was very weak and frail when she arrived and now she has improved so much physically. They encourage her to take care in activities and respect her choices. They keep me informed and updated with any changes, issues, or concerns. Wonderful staff and ethos.

My mum has been at Wisteria for almost a year. During that time myself and the rest of the family who visit regularly have been impressed with the facilities available as well as the whole team of staff that contribute to the care and wellbeing of my mum. Wisteria House is a welcoming place with a number of different areas that the residents can undertake different activities. The staff are always kind, helpful and welcoming to my family and also to my mum. There are numerous people that visit Wisteria to entertain the residents (singers, Plymouth Argyle staff to demonstrate light exercises, and even small animals). Mum enjoys the food, which is home cooked and healthy and on nice days she likes to sit in the lovely garden with us. Overall I'm very happy with the care my mum receives at Wisteria House at Woolwell.

Mum has been at Wisteria House over 2 years now and the care she is receiving is truly 5 star. The Home look after her every need from The lovely meals,the entertainment,the cleanliness of her room and most of all the wonderful staff, who are very experienced in dealing with Alzeimers/Dementia residents. Wisteria House is run in a very professional manner which is why mum seems to be happier in herself all credit to the staff and management.

Mum had been with Wisteria for over 5 years and as her illness progressed so did the level of care and love. When she joined them we were advised they would care for her to end of life and that was exactly what happened. She wasn't moved from her home to a hospital with lots of others she was kept peaceful and comfortable with everyone she knew and loved around her. The thoughtful touches staff provided in her room bright lights smell and sounds were amazing. We could never thank them enough for all they did and included us every step of the way. The staff are dedicated and caring and for them it's not a job but a vocation. If your family enter here you can relax and enjoy your time with them. Thank you everyone

Lovely staff, friendly, always makes us feel welcome, would recommend this home, they have great activities, have singers in, they do very good raffles at Easter time and Christmas time, and they also do a summer fair with a raffle too.