Wisteria House Dementia Care Ltd in Devon | 3 Care Homes

Review of
Wisteria House Dementia Care (Woolwell)
from T D (Daughter of Resident) published on 27 October 2025 Submitted via Postal Card • Report

Overall Experience

My mother was admitted as an emergency placement. The staff are wonderful, helpful and understanding. They have been amazing with mum, who has had a number of issues medically, which they are dealing with or have dealt with in a professional manner.

Reply from Paul Bushby, Partner at Wisteria House Dementia Care (Woolwell)

Many thanks for taking the time to give us this wonderful review, we all really appreciate it.

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Review of
Wisteria House Dementia Care (Woolwell)
from J S (Son of Resident) published on 21 October 2025 Submitted via Postal Card • Report

Overall Experience

Wisteria House at Woolwell have taken exceptional care of my mother. She was very weak and frail when she arrived and now she has improved so much physically. They encourage her to take care in activities and respect her choices. They keep me informed and updated with any changes, issues, or concerns.

Wonderful staff and ethos.

Reply from Leanne Gale, Registered Manager at Wisteria House Dementia Care (Woolwell)

Thank you so much for your review. These comments mean a lot to us all. It's so rewarding to see a transformation from when someone arrives to when they have settled in, it's amazing what a difference…read more

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Review of
Wisteria House Dementia Care (Woolwell)
from Tracy B (Daughter of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

My mum has been at Wisteria for almost a year. During that time myself and the rest of the family who visit regularly have been impressed with the facilities available as well as the whole team of staff that contribute to the care and wellbeing of my mum. Wisteria House is a welcoming place with a

number of different areas that the residents can undertake different activities. The staff are always kind, helpful and welcoming to my family and also to my mum. There are numerous people that visit Wisteria to entertain the residents (singers, Plymouth Argyle staff to demonstrate light exercises, and even small animals). Mum enjoys the food, which is home cooked and healthy and on nice days she likes to sit in the lovely garden with us. Overall I'm very happy with the care my mum receives at Wisteria House at Woolwell.

Reply from Leanne Gale, Manager at Wisteria House Dementia Care (Woolwell)

I just wanted to say a big thank you for this lovely review. We are fortunate to have an amazing staff team who offer the best care in surroundings that can adapt to many different types of activities…read more

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Review of
Wisteria House Dementia Care (Woolwell)
from Paul B (Son of Resident) published on 26 September 2025 Submitted via Website • Report

Overall Experience

Mum has been at Wisteria House over 2 years now and the care she is receiving is truly 5 star. The Home look after her every need from The lovely meals,the entertainment,the cleanliness of her room and most of all the wonderful staff, who are very experienced in dealing with Alzeimers/Dementia residents.

Wisteria House is run in a very professional manner which is why mum seems to be happier in herself all credit to the staff and management.

Reply from Leanne Gale, Manager at Wisteria House Dementia Care (Woolwell)

Thank you so much for this wonderful review, we all really appreciate your comments, they mean a lot to us.

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Review of
Wisteria House Dementia Care (Plymstock)
from L S (Wife of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

Mum had been with Wisteria for over 5 years and as her illness progressed so did the level of care and love. When she joined them we were advised they would care for her to end of life and that was exactly what happened. She wasn't moved from her home to a hospital with lots of others she was kept peaceful

and comfortable with everyone she knew and loved around her. The thoughtful touches staff provided in her room bright lights smell and sounds were amazing. We could never thank them enough for all they did and included us every step of the way. The staff are dedicated and caring and for them it's not a job but a vocation. If your family enter here you can relax and enjoy your time with them. Thank you everyone

Reply from Kirsty Young, Manager at Wisteria House Dementia Care (Plymstock)

Thank you for these kind words, they mean so much to all of us.

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Review of
Wisteria House Dementia Care (Woolwell)
from K B (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

Lovely staff, friendly, always makes us feel welcome, would recommend this home, they have great activities, have singers in, they do very good raffles at Easter time and Christmas time, and they also do a summer fair with a raffle too.

Reply from Leanne Gale, Manager at Wisteria House Dementia Care (Woolwell)

Thank you so much, we love a good raffle, lots of entertainment and the occasional party here at Wisteria House!

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Review of
Wisteria House Dementia Care (Woolwell)
from Maria G (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

Wisteria House stood out as being by far the best in a large selection that I viewed for my father. The home is extremely welcoming and the staff are genuinely caring and knowledgeable. Dad has been there for 5 months now and has settled in very well. I know he is happy, content, safe and all his needs

and more are met. The staff take the time to go at dad's pace ( he can take an hour to eat a meal and only with full assistance) and anticipate his wishes. The food is home cooked and appetising and tastes good ( I've eaten there), and even though dad is on a special diet it's prepared with care and thought. His bedroom is homely, as is the rest of the house. The home doesn't have an institutional feel and it's been carefully designed around the needs of dementia residents.
I couldn't wish for a better place for dad to be.

Reply from Leanne Gale, Manager at Wisteria House Dementia Care (Woolwell)

On behalf of all of us here at Wisteria House, a huge thank you for taking the time to place this lovely review. Thank you for trusting us to care for your father. We get to know our residents, from…read more

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Review of
Wisteria House Dementia Care (Woolwell)
from Julie-Ann N (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report

Overall Experience

It was a difficult decision to place my Mum in a care home after the passing of my father. My mum has complex health needs that I am simply unable to help with. The staff at Wisteria house are friendly, kind l, always smiling and nothing is ever too much. They keep me informed on all her needs.

They have made the transition for her the smoothest it could be and looked after my Mum. I am truly grateful to you all.

Reply from Leanne Gale, Manager at Wisteria House Dementia Care (Woolwell)

Thank you so much for this wonderful review. It is a difficult decision to entrust the care of a loved one to others, but a great relief when that decision proves to be the right one.

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Review of
Wisteria House Dementia Care (Plymstock)
from C H (Daughter of Resident) published on 8 August 2025 Submitted via Website • Report

Overall Experience

We have been blown away by the level of love and care my Mum has received since moving to Wisteria House. It is such a difficult decision to take, moving a loved one into a care environment, but the whole team have done everything possible to settle mum and help us in this transition. Mum is loved and

cared for so well, the staff go out of their way to understand the residents and their needs - and to provide activities that they know they'll enjoy. Mum loves to help out and when she wants to, she's there giving out cups of tea and biscuits, helping with tasks that make her feel valued and useful. I would absolutely 100% recommend Wisteria to anyone who is looking for a dementia setting.

Reply from Kirsty Young, Registered Manager at Wisteria House Dementia Care (Plymstock)

Amazing, thank you so much for this lovely review! We feel so proud when our residents feel so at ease and at home here, becoming members of the Wisteria family, joining in and helping with tasks that…read more

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Review of
Wisteria House Dementia Care (Woolwell)
from Tessa L (Partner of Resident) published on 21 July 2025 Submitted via Website • Report

Overall Experience

My partner moved into Wisteria House two years ago, suffering from dementia/Alzheimer's. Over the intervening years, the staff have looked after him cheerfully and kindly and I am truly grateful. I had come to the end of my ability to cope with our situation and it was difficult for me to transfer

the burden but Wisteria has more than met my hopes and I am now able to relax knowing that they are doing what is necessary.

Reply from Leanne Gale, Registered Manager at Wisteria House Dementia Care (Woolwell)

Thank you so much for your review, this is something that is part of the Dementia journey, we understand how difficult it can be to do this on your own, this is where we step in to take over the care…read more

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Review of
Wisteria House Dementia Care (Plymstock)
from Jasmine H (Granddaughter of Resident) published on 3 July 2025 Submitted via Website • Report

Overall Experience

My grandmother stayed at Wisteria for a few months while her husband was in hospital. I can honestly say they are nothing short of exceptional! The staff were absolutely incredible - I truly struggle to find the words to thank them properly. My Grannie felt like part of a family and during her time

there, despite the dementia, I felt like I got my grannie back. Previously she was withdrawn and spent most of her time in bed, but thanks to the warm, social environment and the truly outstanding care she received, she began engaging again and genuinely seemed to enjoy life. They also supported our whole family, keeping in regular contact and going above and beyond to meet our needs. When her medication was in disarray, they had it sorted with the GP within 24 hours. On discharge, they provided a clear breakdown of her meds and ensured a smooth transition. Even now, she talks about returning-despite poor memory in other areas, her time at Wisteria made a lasting impact. I can't thank the staff enough!

Reply from Kirsty Young, Manager at Wisteria House Dementia Care (Plymstock)

Thank you so much for taking the time to post this wonderful review. We all really appreciate it. Quality of life is so important and really brings joy. We see changes in our residents daily when they…read more

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Review of
Wisteria House Dementia Care (Woolwell)
from Lyn C (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

I can't thank all the staff at Wisteria House Woolwell enough for the beyond excellent care they continue to give to my darling Mum and to our family. Mum went into Wisteria after a few stressful hospital stays and it was a difficult time for us all. Since being at Wisteria, Mum has thrived. She is

so well cared for by everyone. She has the most wonderful friends, the food is amazing (very fresh and wholesome and always available), the gardens are so beautiful and so peaceful and Mum has her sparkle back again. When we visit and take Mum out, the staff are all warm and helpful and professional and we are always welcome. Mum says she is happy and never wants to live anywhere else now. That is testament to the wonderful staff, the ethos and environment. Thank you for supporting us, and especially Mum, and enabling us to make more happy, quality memories with Mum.

Reply from Leanne Gale, Manager at Wisteria House Dementia Care (Woolwell)

Thank you so much for this wonderful review, we all really appreciate your comments. We feel that Wisteria House is a big family that brings people together and gives them the best possible quality of…read more

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Review of
Wisteria House Dementia Care (Woolwell)
from J H (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report

Overall Experience

Mum enjoys the day care at Wisteria House. The staff are very kind, helpful, understanding and there is always a happy atmosphere. Staff have also been support to me. Mum enjots seeing the other ladies and gentleman and having a chat. Mum loves the activities provided and enjoys the food.

Reply from Leanne Gale, Partner at Wisteria House Dementia Care (Woolwell)

Thank you so much, I'm so pleased that you mum gets real enjoyment from her day care here at Wisteria, its true there is always something going on!

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Review of
Wisteria House Dementia Care (Woolwell)
from S P (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report

Overall Experience

My dad has been at Wisteria for over 3 years, as his behaviour has become more & more challenging the staff have been very good at adapting to his increasing needs. He is well cared for, his anxieties have diminished and he is given opportunities take part in the many activities offered. A very important

thing for me is that although I visit often, there is a very good line of communication with carers, team leaders & management, although everyone is always busy, they can find a moment to talk.
It is awful to see a loved one suffering from dementia, I feel the staff at Wisteria House have given Dad the best substitute for feeling 'at home' as his health allows.

Reply from Leanne Gale, Partner at Wisteria House Dementia Care (Woolwell)

Thank you so much for taking the time to submit this wonderful review, the staff team really appreciate comments such as these, its exactly what we aim to achieve for our residents and their families.

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Review of
Wisteria House Dementia Care (Plymstock)
from Toby H (Son-in-law of Resident) published on 29 April 2025 Submitted via Website • Report

Overall Experience

My Mother-in-Law was diagnosed with Alzheimer's a number of years ago and as a family we have done everything possible to keep her at home, largely with the help of my son who moved in with her, and with daily visits from care workers. Inevitably this became harder and harder to manage, and so the decision

was made to move her to a care home. My wife visited several different homes, but for various reasons they just weren't right. But then she had the good fortune to view Wisteria House. she said she knew instantly that this was the place, and after my first visit I knew what she meant. The place has a lovely feel to it and the staff are all very warm and welcoming. It wasn't easy at first because it was it was all very confusing for her, but after a while she became a lot more settled.
There are always activities going on there and all the residents seems so content.
We are all so happy with the decision we made to move my Mother-in law to Wisteria. Keep up the great work everyone!

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Review of
Wisteria House Dementia Care (Plymstock)
from Glenda C (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report

Overall Experience

Our precious Mum has been in Wisteria Plymstock for over. 3 years. It was the best decision my sisters and I have made. The staff are amazing. Some of the most caring and loving group of people I have ever met. Angels!! The love and care they give to not only to Mum but the everyone is outstanding.

It's a big happy family. There are fun activities every day and when I visit I feel so welcomed. Well done to all the staff at Wisteria xx

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Review of
Wisteria House Dementia Care (Plymstock)
from David P (Son of Resident) published on 24 April 2025 Submitted via Website • Report

Overall Experience

After caring for Mum in her own home for some time it became clear that Mum needed more than we could provide. Visiting Wisteria House for the first time we got such a strong feeling of cosy, homeliness and immediately felt we'd found a great place. Four months on we are sure of that. Everyone is always

welcoming, the care is so genuine. The activities provided are stimulating, varied and fun, everyone is included. We don't think we could have found a better fit for mum and us. We thank everyone there for their help and support.

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Review of
Wisteria House (Stoke)
from A B (Wife of Resident) published on 16 April 2025 Submitted via Postal Card • Report

Overall Experience

It is a very caring home and the residents seem very happy. Staff are great, and the food also very good. Staff are inclusive and very welcoming, nothing is too much trouble.

Reply from Carole Ham, Manager at Wisteria House (Stoke)

Many thanks for leaving us this review, all the staff team appreciate you taking the time and your kind comments.

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Review of
Wisteria House Dementia Care (Plymstock)
from Carla B (Granddaughter of Resident) published on 16 April 2025 Submitted via Website • Report

Overall Experience

Our Nana has been living at Wisteria for a couple of years now. The care she receives is amazing. Wisteria is very person centred and really makes every resident and their families feel welcomed and cared for.
Wisteria isn't just a care home its a family.
The staff go above and beyond and our whole

family feel so happy knowing our beloved Nana is being cared for with such compassion.
Thank you Wisteria.

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Review of
Wisteria House Dementia Care (Plymstock)
from L W (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report

Overall Experience

Both my parents moved into Wisteria when it opened. The care they both received was wonderful. Sadly mum has died but dad still lives there. The staff are thoughtful and kind and very caring.
The home is beautifully cared for and offers a variety of enrichment activities and entertainment.
It is

a wonderful environment and I cannot praise the staff and management sufficiently.
It is a great place to be.

Reply from Kirsty Young, Manager at Wisteria House Dementia Care (Plymstock)

Many thanks for this wonderful review, we all really appreciate your comments, we try to create a lovely family environment for our residents to call their home.

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Care Homes Owned by Wisteria House Dementia Care Ltd in Devon

Wisteria House Dementia Care Ltd Locations in Devon (3)

Wisteria House Dementia Care Ltd Reviews in Devon (86)

Wisteria House Dementia Care (Woolwell)

Wisteria House Dementia Care (Woolwell)

Wisteria House Dementia Care (Woolwell)

Wisteria House Dementia Care (Woolwell)

Wisteria House Dementia Care (Plymstock)

Wisteria House Dementia Care (Woolwell)

Wisteria House Dementia Care (Woolwell)

Wisteria House Dementia Care (Woolwell)

Wisteria House Dementia Care (Plymstock)

Wisteria House Dementia Care (Woolwell)

Wisteria House Dementia Care (Plymstock)

Wisteria House Dementia Care (Woolwell)

Wisteria House Dementia Care (Woolwell)

Wisteria House Dementia Care (Woolwell)

Wisteria House Dementia Care (Plymstock)

Wisteria House Dementia Care (Plymstock)

Wisteria House Dementia Care (Plymstock)

Wisteria House (Stoke)

Wisteria House Dementia Care (Plymstock)

Wisteria House Dementia Care (Plymstock)

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