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Wisteria House Dementia Care (Plymstock)

53 Hooe Road, Hooe, Plymstock, Plymouth, Devon PL9 9QS
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I feel so happy that Mum is there and wouldn't put her anywhere else.Judi L(Daughter of Resident/Service User)
Wisteria House Dementia Care (Plymstock), Plymouth
All the staff treat the residents with the utmost care, respect, friendliness and kindnessDean J(Son of Resident/Service User)
Wisteria House Dementia Care (Plymstock), Plymouth
Wisteria House Dementia Care (Plymstock), Plymouth

Wisteria House in Hooe, Plymstock specialises in 'quality of life' for elderly people living with dementia.

The home offers high quality and comfortable furnishings to include very stimulating lounge/diners designed to meet the various stages of living with dementia.

Wisteria House has a generous secure garden with an easy to access large decking area and covered seating area just off the lounge.

A high staffing ratio is available 24-hours to include...  

Care Provided by Wisteria House Dementia Care (Plymstock)

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia Care£1,300 - £1,425£1,345 - £1,345
Single day care available from £115 inclusive of all meals/snacks etc
Top up's on local authority fees welcome
Small monthly fee to cover any personal toiletries

Hairdressing, chiropody available at an additional charge.

Contact Wisteria House Dementia Care (Plymstock) to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kirsty Young (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)

Visiting

  • No set visiting hours

Parking

  • Free car parking and plenty of free on street.

Wisteria House Dementia Care (Plymstock) Reviews (53)

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10

Wisteria House Dementia Care (Plymstock) has a Review Score of 10 (9.985) out of 10, based on 22 reviews in the last 2 years. Over all time Wisteria House Dementia Care (Plymstock) has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from Michael G (Grandson of Resident) published on 18 June 2018 Submitted via Website
Overall Experience

I visit to see my Nan who is a resident here. I always find her happy which makes me happy too. The people who work there are always very friendly and welcoming and I can see how well they look after everyone. It doesn’t smell bad like Nans previous home did and the food looks like Its from a restaurant. I really enjoy visiting Nan here and she enjoys living there.

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Review from Peter G (Son of Resident) published on 18 June 2018 Submitted via Website
Overall Experience

Mum has been a resident at Wisteria for over 12 months and in all that time I have found the home, facilities and all the staff an absolute delight. It is quite unlike any other care home that I have experience of where the staff and residents are like one big family, the atmosphere is always one filled with laughter and joy. I visit at least once a week, I never want to leave, such is the buzz of the place. The rooms are beautiful, brightly decorated and spotlessly clean, there’s a constant supply of high-quality food, drinks and snacks whenever anybody wants any. The residents are kept interested and made to feel worthwhile with a range of activities they can join in with, such as baking, gardening, crafts or even doing some of the staff's hair and makeup. I can honestly say that I don’t believe that we could have found a better place for mum anywhere.

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Review from Julie B (Daughter-in-law of Resident) published on 18 June 2018 Submitted via Postal Card
Overall Experience
I cannot rate this home more highly.
The staff and management are professional and sensitive.
Nothing is too much trouble.
The food has been excellent and been adapted to my father in law's needs.

In my opinion, my father in law couldn't have been in a better home.

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Review from Christine S (Daughter of Resident) published on 18 June 2018 Submitted via Postal Card
Overall Experience

My mum has been in Wisteria House for over one year in this time she has put on weight and improved significantly which I didn't think possible. The staff are amazing nothing is too much trouble. The food is excellent, drinks and snacks all day long. Lots of activities pamper says, outings etc. The home itself is very clean, bright and very inviting. I would highly recommend to anyone with dementia for quality of life.

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Review from Maisie M (Great-granddaughter of Resident) published on 18 June 2018 Submitted via Postal Card
Overall Experience
Amazing is an understatement! I visit my great nan on a regular basis and every time I go it's a pleasure. It's always tidy and my aunt is well looked after there is always plenty for residents to do. I always feel welcomed and very comfortable when visiting.

There is a lot of different activities going on which encourage the family to join in with. I could not doubt the home in any way, and could not thank them enough for caring and looking after my nan like they do. I never have to worry about her because she is always safe.

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Review from J M (Daughter of Resident) published on 18 June 2018 Submitted via Postal Card
Overall Experience
What an amazing home Wisteria Plymstock is!
From management down, not only is care superbly provided, bit also love.
All residents are treated like family in relaxed and well appointed surrounding.
Relatives and friends are welcomed at any time and staff are very hospitable.
The food offered to residents is homemade, delicious and varied.
Beverages are also frequent and varied.

Thank you all at Wisteria House.

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Review from Delia K (Daughter of Resident) published on 15 June 2018 Submitted via Postal Card
Overall Experience
Excellent home from home support.
The level of love and attention given to my father is second to none.
Staff treat everyone with dignity and nothing is too much trouble.
Family are welcomed and invited to share in any food and drink.
To make dad more comfortable due to his height, a new longer bed was purchased.
2 different reliner chairs were purchased to try for his comfort.

I cannot say enough to praise the managers and their team for the excellent, loving service they provide.

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Review from Peter G (Brother of Resident) published on 3 August 2017 Submitted via Postal Card
Overall Experience

My wife and I received a warm welcome and were immediately aware of a happy atmosphere. The caring staff were very observant, and therefore aware of residents' needs. The bright decorations in all rooms, and around the gardens, added to the general uplifting ambience of the home.

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Review from B M (Friend of Resident) published on 15 June 2017 Submitted via Postal Card
Overall Experience
This was the first visit to the care home - everything appeared well organised, clean, especially the toilet downstairs, all the people we saw/spoke to were looking well kept and content, due we assume to the care given by the staff.
Our friend was looking so well after only two weeks with the home, in fact the best we had seen him for at least two months when he was either at home with care visiting him or in hospital.

Well done staff and management - excellent.

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Review from Edward B (Relative of Resident) published on 8 June 2017 Submitted via Postal Card
Overall Experience
Since step-father-in-law has been a resident, his self-confidence has improved as also general alertness. this is entirely due to the ambience and great personal care by the staff. From my visits (3 - 4 per week) the home is very clean and tidy and nothing is any trouble.

On a 1 to 10, 9 or 10 is my vote.

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Review from Lesley W (Daughter of Resident) published on 25 May 2017 Submitted via Website
Overall Experience
My mum has vascular dementia and moved into Wisteria House in April. We were so pleased to find a home where my parents could be together, dad moved in before her in March, and is more able. The home is beautiful and their own rooms are well equipped and very comfortable. The lounges are great with space for quiet or to be involved in activities be it face-painting, pampering, music and singing, all sorts of games and much more!
The staff are wonderful - infinitely patient and caring and always with a smile. Nothing is too much trouble and they are all in the business of solving any queries or concerns however small. The key to their care is quality of life as a priority.
The food is good and there are snacks to be had at all times!
The home is clean, bright and welcoming.
I visit at all times of the day and I am always made welcome.
I feel very happy to know mum and dad are well cared for and looked after.
I would recommend this home to anyone!

All the staff without exception are super.

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Review from Faith G (Wife of Resident) published on 25 May 2017 Submitted via Postal Card
Overall Experience

My husband has been a resident here for five weeks. The care he is given is brilliant. Nothing is too much trouble for any of the carers. The activities are very good and varied.

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Review from L R (Daughter of Resident) published on 19 May 2017 Submitted via Postal Card
Overall Experience

Both my parents moved to Wisteria House at the end of March. My mum has had Alzheimers for approximately 13 years and requires a lot of assistance. After one month, my mum appears settled and mostly happy in Wisteria House. I feel confident that staff are doing their best to understand and meet her complex needs. Dad is more able and requires less care but have vocalised that he is satisfied with Wisteria House.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 December 2023
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Wisteria House Dementia Care (Plymstock).

Meet the Team (1)

Kirsty Young
Kirsty YoungJob Title:ManagerJoined: 2005
Kirsty has worked in the care sector for over 20 years.
She has been registered manager at Wisteria House Plymstock since the home was refurbished and opened in 2017. Kirsty achieved a CQC outstanding award on first inspection.
Kirsty started working at our home at Stoke (Plymouth) and gradually worked her way through all roles within the care home becoming a registered manager then moved to our home at Plymstock when it opened.
Kirsty has achieved her LMS level 5 qualification as well as many more along the way.

Kirsty said ' I strongly believe in leading by example and love nothing more than to close the office door and join my staff team to provide excellent quality of life for those who live at Wisteria. I pride myself in being open, honest and transparent in all aspects of my role. I empower my staff team to support the residents to continue living a fulfilled and joyful life, what is great healthcare without happiness?'

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wisteria House Dementia Care (Plymstock) to verify any information. View our terms and conditions. Wisteria House Dementia Care (Plymstock) has an Enhanced Service -more info.