Emerson Grange Care Home

Rowhill Road, Swanley BR8 7FP
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9.9 151 Reviews
  • Emerson Grange Care Home, Swanley
Located in Hextable, Kent, Emerson Grange is a stunning care home offering exceptional nursing, residential, dementia, respite and convalescent care within elegant surroundings. As part of the exclusive Cinnamon Care Collection, an award-winning Top 20 Care Home Group since 2018, the home is committed to delivering outstanding quality and making a positive difference to the lives of residents and their families.

Emerson Grange combines beautifully designed interiors with compassionate, person-centred care. Every aspect of support is tailored to the individual, with dignity, respect and independence at the heart of daily life. An experienced and approachable management team leads a highly trained care team, ensuring the highest professional standards are consistently maintained.

A vibrant programme of activities encourages residents to remain active, engaged and socially connected, while continuing to make their own choices. Superb facilities include a cinema, hair and beauty salon, stylish lounges and elegant dining areas. Spacious en-suite bedrooms are thoughtfully designed for comfort, and care suites enable couples to remain together.

Dining is a highlight of life at Emerson Grange, with talented chefs preparing delicious, nutritious meals using quality ingredients. Residents can enjoy sociable restaurant-style dining or the option of in-room service, tailored to individual preferences.

Cinnamon Care Collection invests in innovative technology to enhance resident safety and wellbeing, including Sensio RoomMate to help reduce falls and PainChek, an intelligent digital pain assessment tool. Cinnamon is also the first large luxury care home group to pilot the National Dementia Care Accreditation Scheme (NaDCAS), underlining its commitment to excellence in dementia care.
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Care Provided by Emerson Grange Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1750
  • Self-Funded Residential Dementia Care: from £1750
  • Self-Funded Nursing Care: from £2250
  • Self-Funded Nursing Dementia Care: from £2250
  • RESPITE Self-Funded Residential Care: from £1950
  • RESPITE Self-Funded Residential Dementia Care: from £1950
  • RESPITE Self-Funded Nursing Care: from £2500
  • RESPITE Self-Funded Nursing Dementia Care: from £2500

Fees are subject to an assessment and availability. Please call Emerson Grange for live availability.

These prices are only a guideline, please contact Emerson Grange Care Home to find out the exact price for your requirements.

Contact Emerson Grange Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Emerson Grange Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Damilola Baiyewu (Head of Care)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Single Rooms with Ensuite Wet Room (78)
  • Couples/Companion Rooms with Ensuite Wet Room (7)

Parking

  • Ample onsite parking available

Emerson Grange Care Home Reviews (151)

9.9

Emerson Grange Care Home has a Review Score of 9.9 (9.862) out of 10, based on 76 reviews in the last 2 years.
Over all time Emerson Grange Care Home has 151 reviews.

Overall Experience
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Date Published
  • 151
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Reviewer Connection to Emerson Grange Care Home
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Total of 151, showing 141-151
Review from Joan M (Respite Resident) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant. Would definitely return.
I can't find any fault with any department.
I could live here for the rest of my life.
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Review from Jean J (Wife of Resident) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came on 3rd September 2018. The care has been excellent. Staff are friendly and very professional. He has progressed and has become more alert and visually active. He is encouraged to join in activities even though he is wheelchair bound.
Cannot speak highly enough of his wonderful home.
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Review from Annie E (Daughter of Resident) published on 9 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This new care home is a breath of fresh air. Since the day my mother has moved, she has begun to thrive again. She is well looked after, engaged and content. All staff are aware of her, her needs and her care plan which gives me great confidence. All are approachable and know her well and are fond of
her. Care staff are happy and encouraged to "join in" with the residents. This makes an atmosphere of a true, happy residential home, rather than just a care institution. My peace of mind is complete.
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Review from Matt J (Relative of Resident) published on 18 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend the Emerson Grange care home to anyone having to place a loved one into care.
The impressive premises is like a 5-star hotel and more importantly, the care, wellbeing and management services are all 5-star. All the staff are very friendly making you part of the Emerson extended
family and we couldn't be happier with the way our loved one is being cared for in this happy, vibrant home.


The dementia care is outstanding and leaves us feeling at ease knowing our family member is receiving exceptional care and stimulation with daily activities, day trips, interaction with other residents and staff.


Our family are kept fully updated with our family member’s welfare; we also receive regular updates and newsletters from the management team and receive invitations to join in with activities where we can.


We cannot speak highly enough about everything Emerson Grange has done for our family member and the support we have received by all the staff.

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Review from P O (Resident) published on 22 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Emerson Grange Care Home is a well-designed care home with excellent catering and varied and interesting activities. The facilities include a gym, cinema, club room and coffee bar. Residents are consulted regularly to ensure that the facilities and activities reflect their needs and wishes. The staff
are all of a sunny disposition and nothing is too much trouble. I have been here for three weeks and have loved every minute.
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Review from B F (Sister of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with Emerson Grange.
Everyone is very caring and helpful.
Lunch was very nice and everyone on our table ate everything.
The Halloween entertainment was very enjoyable with everyone joining in.
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Review from A M (Daughter of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fabulous new facility, the staff are wonderful and very helpful.
All residents are happy and well looked after.
The food is exceptional.
A few teething problems with the equipment in the room but I am sure will be sorted soon.
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Review from R T (Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Completed as a resident in an apartment. No care or treatment being required but all support and other facilities available at all times.
Since moving here 3 months ago we have been made to feel at home by the staff.
Plenty of opportunities are available to meet with other residents.
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Review from Karen M (Daughter-in-law of Resident) published on 9 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm so happy that I found this place for my mother in law.
The staff are kind and attentive.
Plenty of activities for the residents to join with, if they wish to do so.
I have peace of mind knowing that she is being well cared for and loved.
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Review from A J (Son-in-law of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mother-in-law is now 94 years old. She has been in the dementia care home since it opened in early September. She has settled in very well and seems quite happy with her new home. The facilities are very good and clean.
She is well looked after by the carers and we are pleased that they look after
her 24 hours a day.
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Review from Johnny D (Regular Volunteer) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Engaging talented staff.
Serving in a beautiful setting.
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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Emerson Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 76 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 76 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Emerson Grange Care Home is calculated as follows: ( (785 Excellents x 5) + (106 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 900 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Emerson Grange Care Home is based on 76 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 76 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

Meet the Team (3)

Damilola

Damilola Baiyewu

Job Title: Head of Care & Registered Manager Joined: 2024

What I Do:


In May 2022, I made the significant decision to join Cinnamon as the Care Service Manager, a choice that has since proven to be the most rewarding in my career. Within the company, I was fortunate to be promoted to Head of Care/Registered Manager.


As Head of Care/Registered Manager, I am responsible for overseeing the complete care process for our residents, starting from the preadmission phase. My primary goal is to ensure that each resident’s care journey begins with a strong foundation, allowing us to deliver personalized, compassionate, and high-quality care.


My role at Emerson Grange presents an exciting and inspiring challenge. I am committed to bringing my expertise, experience, and dedication to enhancing the well-being of our residents while upholding the highest standards of care. My focus is on ensuring that each resident enjoys a dignified and fulfilling quality of life. I am enthusiastic about contributing to the continued success of Emerson Grange as a leader in UK care services.


My Experience:


My healthcare career began in 2007 when I started working as a healthcare assistant within the National Health Service (NHS). This role provided me with invaluable hands-on experience and laid the foundation for my future in healthcare.


With a commitment to furthering my education and expertise, I completed a Bachelor of Science in Nursing at Greenwich University, gaining essential knowledge and skills for delivering high-quality patient care. To expand my understanding of public health, I also earned a Post Graduate Certificate in Public Health from the University of Sunderland. This advanced qualification has enriched my perspective on healthcare management and service delivery.


Throughout my time with Cinnamon, I have gained extensive experience as a Care Service Manager, where I have embraced the company’s vision and values. This continuity has enabled me to transition smoothly into my current role as Head of Care/Registered Manager, where I am committed to fostering high standards of care for all residents.


About Me:


I am fortunate to be married and a proud parent of three wonderful children who continually inspire and motivate me in both my personal and professional life. Beyond my work and family, I enjoy pursuing creative hobbies such as design, where I take pleasure in the process of bringing ideas to life. I also have a passion for party planning, finding joy in organizing memorable events that bring happiness to others.

Aadil

Aadil Baig

Job Title: Support Services Manager Joined: 2017

What I do:
Having had the pleasure of seeing this development from bricks and mortar to what it is today, and having often been the first point of contact at Emerson over the years, I am able to showcase our development and give an insight into the fantastic lifestyle we offer.


I am responsible for all aspects of the non-care operations in the development and am here to facilitate our lifestyle offering to our residents, apartment owners and their families and friends.


My experience:
I joined Cinnamon with over a decade of experience in both corporate and independent residential estate agencies, managing various departments over the years, from frontline Sales & Lettings to Property Management.


About me:
I am a proud husband and a father to two beautiful daughters, and I enjoy spending as much time as possible with my family both at home and abroad, sharing our love of travel. I am an avid sports fan and in my spare time can often be found on the cricket field, on the golf course or watching American Football.

Aileen

Aileen Nimmo

Job Title: Resident Service Advisor Joined: 2021

What I do:
As a Resident Services Advisor, I support families who are considering a change in their current living situation, sometimes as a choice and sometimes due to necessity. My role is both rewarding and fulfilling and brings me great satisfaction as no two days are ever the same, just as no two people are ever the same.


My aim is to support families to make the decision that is right for them and their loved ones. I appreciate that moving, whether downsizing to one of our apartments or into our care home, is a highly emotional experience, and I support and guide our residents and their families through the process, both offering advice and ensuring a smooth and timely move.


My experience:
I have been working in the care industry for over 20 years. My initial role as an activity coordinator provided me with the wonderful opportunity to get to know residents and learn about them as individuals. I have worked both regionally and at the home level in a variety of roles. As a member of the Emerson Park team, I endeavour to continue with my commitment to supporting residents, their families and my colleagues in ensuring that our home is a great place to live and work.


About me
I am lucky to have a large family around me, and when I am spending time away from work, I love to enjoy the company of those I love. I enjoy gardening, walking, and reading. I am a secret twitcher and can get overly excited when I see a rare bird.

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