
Since my father has been in Emerson Grange the care he has received is first classS E(Daughter of Resident/Service User)



Since my father has been in Emerson Grange the care he has received is first classS E(Daughter of Resident/Service User)



Located in Hextable, Kent, Emerson Grange is a stunning care home offering exceptional nursing, residential, dementia, respite and convalescent care within elegant surroundings. As part of the exclusive Cinnamon Care Collection, an award-winning Top 20 Care Home Group since 2018, the home is committed to delivering outstanding quality and making a positive difference to the lives of residents and their families.
Emerson Grange combines beautifully designed interiors with compassionate, person-centred care....
Care Provided by Emerson Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 85 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to an assessment and availability. Please call Emerson Grange for live availability.
The price(s) shown are provided by the care home. Contact Emerson Grange Care Home for full pricing details and T&Cs.
Contact Emerson Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Cinnamon Care Collection
- Private Owned
Person in charge
- Damilola Baiyewu(Head of Care)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (85)
- Single Rooms with ensuite Wet Room (78)
- Couples/Companion Rooms with ensuite Wet Room (7)
Parking
- Ample onsite parking available
Emerson Grange Care Home Reviews (156)
Emerson Grange Care Home has a Review Score of 9.9 (9.871) out of 10, based on 77 reviews in the last 2 years.
Over all time Emerson Grange Care Home has 156 reviews.
We have been living in Emerson Grange Care Home for the past 16 months and we are very happy with our life. The staff are very good - they are kind and always helpful. We are looking forward to the end of lockdown so we can have our trips again.
During "name that tune" most people over 75 do not appreciate modern music so most could not name that tune. Better to have their era i.e 40s, 50s even 30s. On original form said either boxes for medicines or doseurs, did not say only original boxes accepted. As my husband was admitted as an emergency we did not have original boxes which created a problem as GPs closed Sat and Sun. Otherwise have nothing but praise for the staff. My husband is so much better.
We can...
From my first day at Emerson Grange Care Home, I have been welcomed and found staff and fellow residents all very kind and helpful.
Thank you for your feedback, we really do appreciate you taking the time to share your experiences with us.
I came here to recover from a fall. My stay was to be 2 weeks and because of the high level of care and attention, I have now stayed on and been here for 6 weeks. The food has been very good and I have enjoyed the company of others. It's so nice to see people every day and have a chat. The activities have been fun too.
Staff very friendly also other residents. Some problem with medicine treatments going back many years would like to discuss. Transport could be a problem as no family support which is a problem.
Happy atmosphere with activities and trips available.
Transferred directly from a hospital stay, for 3 weeks respite care. Very comfortable and treated very well, like a member of a large family. Short stay welcomed, accommodation permitting, when family commitments require husband to be away for several nights.
My partner came to Emerson Park, very scared, angry, not sociable, since his arrival he has settled amazingly. He is comfortable, extremely well looked after, and he is as happy as he possibly can be. I myself, feel the pressure has left me, knowing he is in a nursing home that genuinely cares about the residents. So glad he is here!
I cannot fault the place.
Feel rested and made lots of friends.
Staff very friendly and it's a nice relaxed atmosphere.
I have marked the food as 'satisfactory' as, whilst the standard is okay - the combinations are a bit strange at times.
Thank you for your feedback. We recently appointed a head chef from a Michelin Star background and the focus is very much on dining at Emerson Park being a memorable experience in terms of variety, versatility and quality. We are in the process of setting up a dining committee, so we capture...
The food is sometimes misdescribed.
Thank-you for your feedback. We respect the dignity and personal choice of our residents and all our team members value independence and support our residents to express their preferences. Our Care Services Manager has spoken to you and you reassured her that it was an isolated occurrence shortly...
Emmerson Grange amazing rest bit for my father amazing staff always there passion in their roles and amazing individual care.
My father moved into Emerson Grange in November 2018 and sadly passed away towards the end of January 2019. I cannot speak highly enough of the home, the staff, the care my father received, or the quality of his treatment. It only recently opened in 2018 and I have nothing but praise for the home. This care home should go to the top of anyone's list of possible venues to consider. Extremely impressed and happy to write this review.
Excellent in all areas.
Since my father has been in Emerson Grange the care he has received is first class. The staff have made us feel like family and nothing is too much trouble for them. The fees are high but so is the standard of accommodation, food and staff performance. A few more staff would be better but apparently, they are coming on board soon.
The food is very good.
Nothing is too much trouble. Mum has only been here a few months. She and us are very happy.
The home is very well looked after with frequent cleaning and changes of towel and bedding. The care staff and all front of house staff are very friendly and helpful. The food is excellent although choice is sometimes limited. Care is generally good but sometimes there are delays which can cause distress.
An excellent location and environment with staff who are caring and considerate.
The activities are particularly excellent with lots on offer for everyone's taste.
I am delighted to confirm that the teams at Emerson Grange work exceedingly well in all areas. I have personal knowledge of two other dementia care homes and have to say that Emerson Grange is so much superior in all areas. It is very good value and some would say is similar to staying at a five-star hotel. The food is excellent, and friends and relatives are welcome to join residents at lunch and at any other time.
I have seen that not only my elderly cousin but also other residents much enjoy the day to day internal activities as well as the regular external trips to garden centres and other places of interest. It is also pleasing to see that the home keeps in touch with local schools and other organisations.
Much more important are the staff who all give that extra bit to encourage and enable the residents to feel at home and enjoy their new environment. The care and attention is second to none.
There is never a dull moment, always something to do, but plenty of areas if you want a little quiet time. The facilities are fantastic from a salon, cinema room and gym to a lovely little bar/cafe where residents and visitors are able to get a drink and snacks. The decor throughout Emerson is of a very high quality and everything has been very well designed. The 3-course menu choice is always well received by the residents and family members are welcome too.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (1)
- 14 May 2026
A great afternoon was had raising money for Dementia UK Delicious cakes and sweet treats lovingly prepared by our talented team, to residents, relatives, and staff sharing special moments together,...
- 23 Apr 2026
Emerson Grange Marathon Our apartment services coordinator is running the London Marathon in support of The British Heart Foundation, so to help with fundraising and show our support the whole...
- 31 Mar 2026
We are proud to be a part of the national dementia friend scheme. We held an event to support people living with dementia and their carers. These are regular events...
- 05 Aug 2026Organiser: Emerson Grange Care Home
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Cinnamon Care Collection
- 26 Jun 2025Recipient: Emerson Grange Care Home
- 31 Jan 2025Recipient: Cinnamon Care Collection
Accreditations
There are no accreditations posted yet for Emerson Grange Care Home.
Meet the Team (3)

What I Do:
In May 2022, I made the significant decision to join Cinnamon as the Care Service Manager, a choice that has since proven to be the most rewarding in my career. Within the company, I was fortunate to be promoted to Head of Care/Registered Manager.
As Head of Care/Registered Manager, I am responsible for overseeing the complete care process for our residents, starting from the preadmission phase. My primary goal is to ensure that each resident’s care journey begins with a strong foundation, allowing us to deliver personalized, compassionate, and high-quality care.
My role at Emerson Grange presents an exciting and inspiring challenge. I am committed to bringing my expertise, experience, and dedication to enhancing the well-being of our residents while upholding the highest standards of care. My focus is on ensuring that each resident enjoys a dignified and fulfilling quality of life. I am enthusiastic about contributing to the continued success of Emerson Grange as a leader in UK care services.
My Experience:
My healthcare career began in 2007 when I started working as a healthcare assistant within the National Health Service (NHS). This role provided me with invaluable hands-on experience and laid the foundation for my future in healthcare.
With a commitment to furthering my education and expertise, I completed a Bachelor of Science in Nursing at Greenwich University, gaining essential knowledge and skills for delivering high-quality patient care. To expand my understanding of public health, I also earned a Post Graduate Certificate in Public Health from the University of Sunderland. This advanced qualification has enriched my perspective on healthcare management and service delivery.
Throughout my time with Cinnamon, I have gained extensive experience as a Care Service Manager, where I have embraced the company’s vision and values. This continuity has enabled me to transition smoothly into my current role as Head of Care/Registered Manager, where I am committed to fostering high standards of care for all residents.
About Me:
I am fortunate to be married and a proud parent of three wonderful children who continually inspire and motivate me in both my personal and professional life. Beyond my work and family, I enjoy pursuing creative hobbies such as design, where I take pleasure in the process of bringing ideas to life. I also have a passion for party planning, finding joy in organizing memorable events that bring happiness to others.

Having had the pleasure of seeing this development from bricks and mortar to what it is today, and having often been the first point of contact at Emerson over the years, I am able to showcase our development and give an insight into the fantastic lifestyle we offer.
I am responsible for all aspects of the non-care operations in the development and am here to facilitate our lifestyle offering to our residents, apartment owners and their families and friends.
My experience:I joined Cinnamon with over a decade of experience in both corporate and independent residential estate agencies, managing various departments over the years, from frontline Sales & Lettings to Property Management.
About me:I am a proud husband and a father to two beautiful daughters, and I enjoy spending as much time as possible with my family both at home and abroad, sharing our love of travel. I am an avid sports fan and in my spare time can often be found on the cricket field, on the golf course or watching American Football.

As a Resident Services Advisor, I support families who are considering a change in their current living situation, sometimes as a choice and sometimes due to necessity. My role is both rewarding and fulfilling and brings me great satisfaction as no two days are ever the same, just as no two people are ever the same.
My aim is to support families to make the decision that is right for them and their loved ones. I appreciate that moving, whether downsizing to one of our apartments or into our care home, is a highly emotional experience, and I support and guide our residents and their families through the process, both offering advice and ensuring a smooth and timely move.
My experience:I have been working in the care industry for over 20 years. My initial role as an activity coordinator provided me with the wonderful opportunity to get to know residents and learn about them as individuals. I have worked both regionally and at the home level in a variety of roles. As a member of the Emerson Park team, I endeavour to continue with my commitment to supporting residents, their families and my colleagues in ensuring that our home is a great place to live and work.
About meI am lucky to have a large family around me, and when I am spending time away from work, I love to enjoy the company of those I love. I enjoy gardening, walking, and reading. I am a secret twitcher and can get overly excited when I see a rare bird.
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