Hadleigh Nursing Home

1 Friars Road, Hadleigh, Ipswich IP7 6DF
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9.8 52 Reviews
  • Hadleigh Nursing Home, Ipswich
Hadleigh nursing care home is a charming 19th-century property set in landscaped gardens with excellent views across rolling Suffolk countryside.

The beautiful home, situated on the edge of the historic market town of Hadleigh and just a short drive away from Ipswich and Sudbury, has been thoughtfully decorated and furnished with residents in mind, providing a comfortable and homely living experience for 24-hour nursing, residential and dementia care facilities for the residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350
  • Self-Funded Residential Dementia Care: from £1350
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1350
  • RESPITE Self-Funded Residential Care: from £1350
  • RESPITE Self-Funded Residential Dementia Care: from £1350
  • RESPITE Self-Funded Nursing Care: from £1350
  • RESPITE Self-Funded Nursing Dementia Care: from £1350

* Subject to assessment

These prices are only a guideline, please contact Hadleigh Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Allison Squires (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (2)

Visiting

  • Open visiting for families and friends

Parking

  • Free parking available

Hadleigh Nursing Home Reviews (52)

9.8

Hadleigh Nursing Home has a Review Score of 9.8 (9.800) out of 10, based on 15 reviews in the last 2 years.
Over all time Hadleigh Nursing Home has 52 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hadleigh Nursing Home
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Total of 52, showing 1-20
Review from Sylvia F (Daughter of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This home provides outstanding care for its residents and their relatives. The staff are always willing and radiate love and compassion. The care is exemplary, and the nursing home has an aura of calmness and kindness. I consider myself extremely fortunate in finding such a wonderful home for my elderly
mother, who had alzheimers disease. The home is situated in a very tranquil setting.
Reply from Tracey Brown, Home Deputy Manager at Hadleigh Nursing Home

It was our honour to look after your mother and extended family. Thankyou for you kind word

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Review from D M (Friend of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff have been helpful, caring and go above and beyond to make my friend feel happy and secure in her new home. Everyone is so friendly and welcoming, especially when moving into the home. Thank you
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

We are so happy that your friend has settled in so well and decided to stay with us, thank you for your kind words I will share with the team.

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Review from Ben S (Son of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We needed a home for my Father who was deteriorating quickly with Alzheimer's, we tried him at another home however he would not settle and struggled with the interaction with the home staff. We then moved him to Hadleigh Nursing Home, where the style of the home and also the grounds made him feel immediately
at home. He settled very quickly in the routine and the staff were excellent in accommodating his needs and especially in the early stages adjust him into his new environment. Over time the home has encouraged him to be more involved in the activities at the home. In addition the extra events such as the petting zoo, Christmas fare make is much easier for us to visit with the younger Grand Children.
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

Thank you for your review, Dad has settled really well and enjoys the activities daily. I will share your review with the team.

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Review from J R (Daughter of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose Hadleigh Nursing Home for my mother to recuperate after she broke her ankle. From the moment I contacted them, they couldn't have been more helpful. The house itself is attractive and is set in beautiful grounds - grounds that my mother has an excellent view of from her room. The staff couldn't
be kinder or more helpful. She was warmly welcomed when she arrived, as are visitors who can drop in at any time.
Reply from Cathrine Arbon, Home Manager at Hadleigh Nursing Home

Thank you so much for taking the time to send us a lovely review. I am so glad that you are happy with the home, the staff and the care that Mum receives. Kind Regards, Home Manager

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Review from Amanda C (Daughter of Resident) published on 13 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had to quickly find a home for my mother when she suffered a fall and fracture and could no longer live independently. I feel like I couldn't have chosen a better home if I had searched for months beforehand. The staff are caring and always happy to help, the food is very good and the well-kept gardens
are delightful to stroll around. I appreciate being able to visit at any time, without notice, to this welcoming home from home.
Reply from Cathrine Arbon, Home Manager at Hadleigh Nursing Home

Thank you for such a wonderful review. I am so pleased that you are happy with the care and support of your lovely mum. It's such an honour to care for her and have great contact with you also. Always here to support.

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Review from Philippa B (Wife of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I cannot thank you enough for all the trouble you are taking to make my husband comfortable and to meet his requests regarding food and nursing. I am so grateful. Visitors are always welcomed and he is always clean and tidy. Staff are kind and helpful. It offers a solution to the distressing problems
of old age.
Reply from Cathrine Arbon, Home Manager at Hadleigh Nursing Home

Thank you so much for taking the time to review Hadleigh Nursing Home. I am so pleased to read your comments on the care your husband receives. Having your loved one in a care facility can be a difficult transition. My best wishes to you all.

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Review from C H (Daughter of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has recently moved to Hadleigh Nursing Home. He has medical needs and can't get around at all. The nursing and care staff have been so kind in supporting him to make a difficult transition. The management team are responsive and caring, if we have any questions they always either answer our
query or follow up as appropriate. We have been able to personalise the room and make him as comfortable as possible.
The food is tasty and nutritious with choices and alternatives offered.
The gardens are beautiful and communal areas are light and bright, visitors are welcome at any time of day without needing to make a prior arrangement.
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

Thank you so much for taking the time to review us. Your father is a true gentleman and we are so pleased to support you all in this time. Always here if you need anything at all. Kind regards Catherine, Home Manager

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Review from Yvonne R (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I visit my mother at Hadleigh Hall, I am so happy to see her look so well cared for and content. The lovely staff are always responsive and work hard to create a calm, cheerful, and positive atmosphere. Her room is welcoming, and her possessions are looked after. Friendly, well-qualified, keep
relatives informed about their loved one's health and any concerns they may have. Many, varied activities are organised for the residents to give variety to the daily routine and encourage friendship between the residents. The home is kept immaculately clean and the rooms are attractively decorated and furnished, something my mother much appreciates. Kitchen staff take note of residents' preferences and will make an effort to include them in the menu. Food is served at tables attractively laid and decorated with flowers.
The home sits on beautiful grounds adding to the sense of peace, tranquillity and security. Hadleigh Hall is a lovely home.
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

What a wonderful thoughtful review. I'm not sure what else I can add to say thank you so much. I am so proud of everyone in the home, residents, families, staff and visitors. We are one team and work hard to maintain, health, safety, positivity, care and compassion within the home for all. Thanks once again.

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Review from A P (Daughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy here. The staff are kind and cheerful and Mum feels very at home. She enjoys the menu very much and adores her light and airy bedroom. The whole atmosphere is warm and welcoming which has helped Mum settle into her new surroundings.
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

Dear Relative. Thank you so much for your very kind review. The time it takes to put your thoughts into a review is so appreciated. Warm RegardsCathrine

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Review from L H (Wife of Resident) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is 75 and has Alzheimer's disease. It was a risk to move him from the care home he had lived for the previous two years. I feared the change would upset him and his dementia would worsen. However, he settled very well especially given that he was recovering from infections just prior to the
move.
The care he received from the first day has been excellent. My husband slowly regained his previous fitness and was able to enjoy the lovely grounds. He seems to be in his element as soon as he gets outside. He also enjoys the quiet lounges where he can see the gardens.
Unfortunately, my husband is mainly nonverbal so I have been amazed at how perceptive, kind and patient all the staff are.
I like to spend as much time as possible with my husband and I have been made very welcome. It is comforting to know that when I am not there, my husband is being well cared for. I'm very grateful to everyone. Thank you so much.
Reply from Cathrine Arbon, Home Manager at Hadleigh Nursing Home

Thank you so much for completing this very heartfelt review of our home. We are very pleased that your husband has settled with us and that you are happy with the support given to you and your husband. Kind regards Cathrine, Home Manager.

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Review from C C (Daughter-in-law of Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We've been impressed by the care and patience of staff towards my mother-in-law. Staff really cate and go the extra mile.
We thought the effort to invite in family for mothers day and the thought involved was brilliant.
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

Thank you so much for your time spent reviewing Hadleigh Nursing Home. We do really appreciate your kind comments. We work hard to ensure the people who live in our home are cared for and respected. Thanks once again.

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Review from K T (Daughter of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When looking at care homes for my dad who required convalescence after a major operation, I was very fortunate to find Hadleigh Nursing Home. The staff could not have been kinder or more caring and were very flexible in terms of liaising with the hospital but also supporting his needs.
The manager
was excellent, and her nurse colleagues were exemplary in their approaches.
Many thanks for helping support my dad at what was a very vulnerable time in his life.
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Review from Robert G (Son of Resident) published on 7 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is so happy with the care she gets from your staff. They are both caring and courteous at the same time.
She feels that they are understanding of her needs and helpful with her care. The food is excellent and suits her dietary requirements.
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

Thank you for your review; it is lovely to hear such beautiful comments about the staff. I will share this with everyone.

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Review from J D (Son of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had looked around a number of local nursing homes for my mother, who has dementia, before choosing Hadleigh Nursing Home. We're very pleased with the choice we made.
She has settled in well at the home, and the staff were very helpful with the transition to residential care. There is a good ratio
of staff to residents, and the management keep us in the loop about anything we need to know.
The building is in a lovely setting, with a secure garden so my mother can sit out whenever she wishes. There are a number of living rooms, so residents can choose whether they wish to be with everyone, or go somewhere quieter.
When we visit, we're always made very welcome (even being asked if we'd like to stay for lunch). The staff really go the extra mile, and the staff/resident ratio is good.
Moving my mother to Hadleigh Nursing Home has given the family great peace of mind, as we can see that she is being so well cared for. Thank you to everyone at the nursing home!
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

Thank you for such a lovely review, your mum has settled in really well and enjoys the time she spends with other residents and staff. Mum loves our beautiful gardens and makes the most of them. I will share your review with my team.
Home Manager

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Review from Nicola C (Daughter of Resident) published on 5 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been visiting once a week for a number of months now. The care given by every member of staff has been excellent. Most know him by name, and he comes out happy after every single visit. I couldn’t be happier with my choice of care home. If and when his needs change, I know who I will approach
first for additional care.
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

Thank you for your review; it is an absolute pleasure to look after your father one day every week. He really enjoys his time with us. I will share your positive feedback with my team.

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Review from John G (Brother of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been resident at Hadleigh Nursing Home since the 1st of February which is a lovely nursing home in a beautiful setting. I have always found the staff friendly and helpful and consider the care they have given to her outstanding. I am more than satisfied and would have no hesitation in
recommending Hadleigh as a home for nursing care.
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

Thank you for your kind words, your sister has settled very well with us and it is a privilege to care for her. I will share your comments with my team.
Allison Squires
Home Manager

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Review from J G (Daughter of Resident) published on 25 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hadleigh Nursing Home is set in beautiful grounds with clean, well-maintained rooms and a warm, welcoming atmosphere. The staff are outstanding. Their professionalism, dedication, calmness, respect, level of communication and good humour shine through. They know Mum very well and so provide a holistic
approach to her care. I am very grateful for the understanding and kindness shown to my sister and me and, most importantly, to our mum.
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

Thank you so much for such a beautiful review, I will share all your comments with my team. Absolute pleasure to care for your mum.

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Review from K G (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I are so pleased with the way Hadleigh Nursing Home is caring for our mother. Nothing is too much trouble. All the staff are so caring and kind. We visited 9 other care homes in the surrounding area and without doubt we chose the best one for our mum. Without any hesitation, I personally
would recommend this nursing home. Lovely, honest, caring staff.
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

Thank you for your review and the positive comments about Hadleigh Nursing Home. I will share the lovely comments about the team with them all.
Thank you

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Review from A B (Daughter of Resident) published on 15 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was moved here for his final months of lifecare.
The staff are always so welcoming and very friendly, making time to spend quality time with the residents. My dad was always having a laugh and a joke with his carers.
His end-of-life care was exceptional - he was made comfortable and care
for to the highest standard. Thank you for everything.
Reply from Allison Squires, Home Manager at Hadleigh Nursing Home

Thank you for writing such a lovely review of the care delivered by my staff. I will make sure that the staff all see this review. It was an honour to look after your Dad; we all miss him.

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Review from Anthea D (Respite Resident) assisted by family/friend published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My review of my 3 weeks: When feeling vulnerable what a beautiful experience I have had.
I have had nothing but the best possible attention which has helped me on my way to recovery. "Wherever a light shines is beautiful" and that has been my experience.
Reply from Susan Childs, Trainee Ops Manager at Hadleigh Nursing Home

Dear Anthea, thank you for writing such a lovely review of our home. I have shared your kind words with the entire team, and will make sure a light remains bright and beautiful.

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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Hadleigh Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Hadleigh Nursing Home is calculated as follows: ( (142 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 175 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hadleigh Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Jul 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (5)

Allison

Allison Squires

Job Title: Home Manager

I have worked Nursing & Social Care industry for just over 43 years. I started my journey as a volunteer, I then trained as a nurse in Sunderland and then went into care homes in 1988. I have worked for small providers and corporate organisations. I have spent time in the last 10 years commissioning new care homes and have been involved in new companies. I am passionate about caring for older people and those living with Dementia. At Hadleigh Nursing Home there is a friendly family feel and I have a team that I am very proud of. Everyone strives to deliver the best possible care and enrich the lives of our residents. I relocated to Suffolk in 2022 with my family. Out of work Allison loves to spend time with her family and very spoilt dog Poppy.

Tracey-Anne

Tracey-Anne Brown

Job Title: Deputy Manager

I trained with Anglia Ruskin and then once qualified started as a ward nurse in the care of the elderly at Colchester General. I started my Nurse career later in life and was originally working in London for Barclays Bank and NIG Skandia. I have been a nurse for over 14 years, my last role was as a Senior Specialist Urology Nurse and I was in that role for 7 years. Before this, I worked for a community nursing team. Before this, I worked in school nursing leading clinics for 5 to 18-year-olds I also worked as a Renal dialysis Nurse.


Becoming a Nurse was my greatest achievement and have since loved working with families and patients, to help promote good quality care for all. I moved to Hadleigh 5 years ago and have been greatly impressed by the community and the wonderful surrounding areas. I enjoy spending time with my family and animals who are important to me. I have been given a wonderful opportunity to work at Hadleigh Nursing Home with a wonderful team to help promote patient-centred care and enhance residents' lives and wellbeing.

Michelle

Michelle Bailey

Job Title: Hospitality Manager

I worked in hotels for 18 years before I joined the team at Hadleigh Hall Nursing Home. I am passionate about making meal times special for our residents with great service and a friendly, relaxed atmosphere. My experience in events and wedding coordinating makes me adaptable with a keen eye for the smaller details. I take great pride in exceeding both resident and relative expectations wherever possible. With a strong person-centred approach, Hadleigh Hall Nursing Home feels just like a family and I am proud to be part of a team delivering a first-class experience for our residents. I am lucky to reside in the wonderful area of Hadleigh and outside of work, my family and I love exploring the countryside and all that our new “UK” home has to offer, having arrived from South Africa last April.

Karen

Karen Whayman

Job Title: Administrator

I have worked in the healthcare sector for 22 years, 17 years as an Administrator. I started as a Night Care assistant, then as a Housekeeper. I enjoy my job and love working within the Healthcare sector. The job is varied with every day bringing a new challenge. I love the daily interactions with the residents and their families. In my spare time I like to spend time with my family, especially my grandson’s Charlie and Kingsley, and travelling to our holiday home in Spain.

Tracey

Tracey Alexander

Job Title: Care Coordinator

As the wife of a serving soldier of 24 years, now a veteran, we moved into Hadleigh in 2002. My first job in Hadleigh was as an activity coordinator in a care home in 2003. After a year, I changed my job role to that of a teaching assistant/pastoral care in a local school, supporting charity work within the community and welfare within the Army community for 10 years. I spent one year as a member of the Town Council. In 2014, I joined the Hadleigh Dementia Action Alliance for 6 years and worked at a local residential care home for 5 years as a carer and the activity coordinator, before moving to Hadleigh Nursing Home in 2019 as the Lifestyle Coordinator and a Senior Carer role.

Frequently Asked Questions about Hadleigh Nursing Home

What types of Care is Hadleigh Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hadleigh Nursing Home have?

There are 50 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Hadleigh Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hadleigh Nursing Home to the centre of Ipswich?

8.9 mile(s) as the crow flies, distance by road may be significantly further.

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