What types of Care is Astbury Manor Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Permanent Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Astbury Manor Care Home - Avery Healthcare?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Astbury Manor Care Home - Avery Healthcare to the centre of Bracknell?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Astbury Manor Care Home - Avery Healthcare, Crowthorne Road North, Bracknell, Berkshire RG12 7AU

Review from Elaine H (Daughter-in-law of Resident) published on 13 May 2025
Submitted via Postal Card • Report

Overall Experience

Astbury Manor Care Home has been truly amazing for a close family member. The carers are wonderful, so kind, patient and genuinely caring. The residents are treated like family. The time they take to engage everyone, all smiles, it's honestly such a comfort to know our loved one is in a safe, happy,

stimulating environment. We couldn't be more grateful, thank you.

Reply from Lisa White, Customer Liaison Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your kind words and for taking the time to leave such a lovely review. We are truly grateful for your feedback and are so pleased to hear that you had a positive experience with our care home.Our team works hard to create a warm, safe, and supportive environment for all our residents, and it means the world to us to know that our efforts are making a difference. Your appreciation encourages us to continue providing the highest standard of care every day.If there's ever anything we can do to support you or your loved one further, please don't hesitate to let us know.

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Review from D H (Daughter of Resident) published on 7 May 2025
Submitted via Postal Card • Report

Overall Experience

My dad came to Astbury Manor Care Home in December 2024. We are very pleased with the care and support he receives. Dad loves the food which from what we have seen is excellent. The staff, in general, are excellent, most of them take time and patience to spend time with the residents and chat to them

individually which we appreciate. Dad enjoys the entertainment and joins in most of the activities. Overall we are very happy with Astbury Manor.

Reply from Evelyn Repkovas, Home Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your kind words and thoughtful review. We're truly grateful that you took the time to share your experience. It means a great deal to our entire team to know that the care and support we provide have made a positive impact on both your loved one and your family. Your feedback encourages us to continue doing our best every day. Please don't hesitate to reach out if we can ever be of further support.Kindest Regards

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Review from Lucas A (Grandson of Resident) published on 15 April 2025
Submitted via Postal Card • Report

Overall Experience

When I visit my nan she is always busy somewhere else in the building, doing activities, which she loves and doesn't like me taking her away, so on some occasions I've joined in. The staff are very friendly and encourage her to do lots of things she wouldn't usually do.

Reply from sue Ruff, Customer Service Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for taking the time to leave a review. We truly appreciate your feed back and are glad to hear about your experience. Your input helps us improve and continue providing the best service possible.

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Review from D A (Daughter of Resident) published on 9 April 2025
Submitted via Postal Card • Report

Overall Experience

I visit my mum once a week and am amazed at the amount of activities she has done each week, from flower arranging to making hats or advents to dressing up for world book day. She really enjoys all the activities and likes telling me about them. The staff are wonderful at encouraging her but she doesn't

need much encouragement! The staff come up with wonderful ideas to keep all the residents active. Brilliant.

Reply from sue Ruff, Customer Service Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your lovely review. Its a pleasure to look after your mum here at Astbury Manor. Thank You .

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Review from S J (Daughter of Resident) published on 9 April 2025
Submitted via Postal Card • Report

Overall Experience

My mother moved into Astbury Manor Care Home in August last year, after a time in hospital, she has onset dementia and this is absolutely the best place she could have been placed. She felt at home straight away, she looks forward to all the different activities daily, and really enjoys the food, I

am so pleased she is safe and well cared for.

Reply from sue Ruff, Customer Service Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your positive review. our Activity team are amazing at keeping all our residents occupied, there is always something to do no matter what time of day.Its a pleasure to look after your loved one

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Review from Jane O (Daughter of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience

Overall my experience of placing my precious mum into care at Astbury Manor has been a positive one.
Each member of staff always tries their best and if you ask for advice they will give it to you.
Negotiating what mum's needs are and how they will be met has been my personal biggest challenge.
I

must commend the senior staff for help in navigating this difficult but essential letting go process with kindness, deep compassion, and integrity.
It is mum's family now and she is blessed. Mum is thriving and much more relaxed.
Thank you to each member right across the home, you each play an equally important part.

Reply from Lisa White, Customer Service Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your lovely review of our beautiful home, we are so pleased mum is so settled and thriving from all the care she is receiving and that you are getting the advice and support you need. We will pass your comments on to the whole team.

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Review from Kim L (Daughter of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience

Well, I'm overwhelmed with the support and care given to my mum on her respite stay. I left them with a lady who was suddenly falling a lot, they kept me informed and supported Mum wonderfully. All the staff are very cheerful and all staff have a rapport with every resident.
Thank you all from management

down to all care staff for their support of me and Mum.

Reply from Sue Ruff, Customer Service Manager at Astbury Manor Care Home - Avery Healthcare

Thank you very much for your lovey 5 star review. So glad Mum has settled into the home and we are able to meet all her needs. She is a pleasure to have here and so glad you are both happy. I will inform all of the team.

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Review from Tracy C (Daughter of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience

My mother has been a resident for six months and has settled in well. This is due to the diligence and care of the staff. It is a safe, clean and comfortable environment, with staff who provide personalised care and support. My mother's complex needs are understood due to their effectiveness of care.

There is a wide range of activities to cater for all the individual needs of the residents and a good quality of food choices. My family and I are very happy with the care that my mother is receiving.

Reply from Lisa White, Customer Service Manager at Astbury Manor Care Home - Avery Healthcare

Thank you very much for your lovely review, We are so glad Mum has settled in so well and enjoying the activities and food, it is a pleasure to support Mum. I will pass your lovely comments on to the whole team.

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Review from Mairéad C (Granddaughter of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience

Nan has used this service for around 6 months and has settled in wonderfully. We know that she is always safe and supported well by the staff. The level of care is fantastic, and Nan has expressed how much she enjoys being here and chatting with staff and other residents. You can really see the care

and attention they put into each resident. The home is very communicative, and the staff liaise with us continually surrounding Nan's care and progress. I feel very content knowing Nan is here and receiving such a high level of care.

Reply from Lisa White, Customer Service Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your lovely review of our home. I am so glad Nan has settled in nicely. I will pass your lovely comments on to our whole team.

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Review from C B (Resident) assisted by family/friend published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience

Activities not used, except 2 quizzes and a couple of films. Short walks in the garden are appreciated.

Reply from Lisa white, Customer Service Manager at Astbury Manor Care Home - Avery Healthcare

Thank you very much for your lovely review.
We look forward to seeing you both soon.

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Review from Yvonne T (Daughter of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience

The team have been instrumental in supporting both Mum and I in the transition to a care home. I had many questions and many 'What if...' scenarios that were answered honestly and with empathy. I wasn't sure a care home was the right place for Mum, but Astbury Manor Care Home - Avery Healthcare is a

wonderful place with caring, kind staff. Mum is content, enjoys having other people to chat to and said that she feels very safe there. Whenever I visit, Mum is busy! She's either involved in an activity, watching an old film in the Cinema Room or getting her hair done at the Salon. I really feel the positive experience is owed to the team.

Reply from Sue Ruff, Customer Service Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your valued feedback.
We are so pleased your mum has settled with us so well and enjoying her new home.
The team here at Astbury Manor are all part of one family and support our residents and relatives every step of the way.

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Review from Diana J (Daughter of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience

Astbury Manor Care Home is five star. My mother is extremely happy at Astbury Manor. All the staff are great, the receptionist staff are amazing and so friendly.
I would highly recommend Astbury Manor.
Every time I visit my mother she tells me how happy she is that she moved there.
Well done to

all.

Reply from Sue Ruff, Customer Service Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your 5 star review. We are so pleased that you and your mother are happy with our service.

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Review from S B (Stepmother of Resident) published on 31 May 2023
Submitted via Website • Report

Overall Experience

I could not be more happy with the care my stepmother is receiving. I was very apprehensive about moving her into care but she is happy, well looked after and has developed excellent relationships with many of the team who care for her. Everyone seems to have her best interests at heart and respond

to any confusion with kindness and professionalism.
I also want to mention the office team - I am always phoning or emailing questions or requests and they are always responsive and helpful.

Reply from sue Ruff, Customer Service Manager at Astbury Manor Care Home - Avery Healthcare

Thank you so much for your review of our beautiful home, we are delighted to hear you are happy with the care your step mother is receiving and we will pass your comments on to the whole team.

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Review from Edward H (Son of Resident) published on 17 March 2023
Submitted via Website • Report

Overall Experience

Mum has been a resident for over eight months. My brother and I had to make a very difficult decision to move Mum out of our old family home and into a care home. After visiting a few care homes and not feeling overly reassured, we then happened upon Astbury Manor.
As soon as we entered Astbury Manor,

I felt immediately comforted and knew this would be home from home for Mum.
We have no regrets now in making this decision and know that Mum is being well cared for with dignity and respect.
I can always get hold of Mum on the phone and visiting hours are never an issue.
All staff from front of house to back of house have a very positive, welcoming and caring attitude.
For the first time in many years, I genuinely feel relaxed knowing Mum is safe and secure.
I think Mum now has a better social life than me as there are always daily activities to keep her busy and she is never alone unless she wants some quiet time to herself.
All in all, I cannot recommend Astbury enough.

Reply from Rachel Aran, Marketing Administrator at Astbury Manor Care Home - Avery Healthcare

Thank you for taking the time to review Astbury Manor Care Home in Bracknell and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. It is also nice to hear that she enjoys the daily activities and trips out provided by our talented well-being team and that she is never alone. Thank you for your heartfelt feedback. Best wishes.

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Review from Tina H (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience

My mother has been at Astbury Manor for quite a few years now since it first opened. She has been extremely well cared for by all members of staff. She requires a lot more care now as her dementia has deteriorated a lot within the last year. I feel that the staff go out of their way to make sure that

all her needs are met and are always open for discussion with regards to her well-being and the best way to achieve suitability for her requirements at this stage of her life. I always receive up-to-date information with regard to her medical needs and any treatment she may require. This gives me total peace of mind knowing that she is well cared for. The staff are always open to listen if I have any concerns. I feel that the staff are making sure that my mother is as comfortable as possible and ensure safeguarding is adhered to.

Reply from Rachel Aran, Marketing Administrator at Astbury Manor Care Home - Avery Healthcare

Thank you for taking the time to review Astbury Manor Care Home in Bracknell. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is a true pleasure to have your mother living with us as part of our loving care community and we are glad that you feel well-informed with regards to all aspects of her care. Best wishes, Rachel.

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Review from Lana C (Granddaughter of Resident) published on 21 December 2022
Submitted via Website • Report

Overall Experience

My grandma came in for 2 weeks respite in October 2022. Astbury Manor was the first home we looked at as it's the first time we have needed to look for alternative care options. The Customer Service Manager was amazing showing us around and straight away we felt at ease with how informative she was

on everything that goes on during the days and nights and we knew grandma would be well looked after here! All the carers looking after grandma were always happy to do anything for her and always so chatty with us when we came in to visit. She was clean, happy and very content while staying here which put us at ease too. Great facilities, always clean when we came in and great food! When we have to look into extra help for grandma again, Astbury Manor will be our first option for sure. Thank you to all the carers for all looking after grandma so well!

Reply from Rachel Aran, Marketing Administrator at Astbury Manor Care Home - Avery Healthcare

Thank you for taking the time to review Astbury Manor Care Home in Bracknell. We are delighted to hear that your grandma enjoyed her respite stay with us, in the loving care community that we create, giving you and your family the peace of mind that you deserve. Our housekeeping team take great pride in making the home clean and welcoming for residents, staff and visitors alike. We would be happy to welcome her back at any time, should the need arise. Best wishes, Rachel.

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Review from S E (Wife of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience

The staff are approachable and are caring towards the clients. The facilities are clean and welcoming. Catering is very good and we are confident the clients are well cared for. Although the staff are approachable it would be welcoming to have them approach us when we visit with an update on how our

loved one has been since our last visit.

Reply from Rachel Aran, Marketing Administrator at Astbury Manor Care Home - Avery Healthcare

Thank you for taking the time to review Astbury Manor Care Home in Bracknell. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Our housekeeping team take great pride in making the home clean and welcoming for residents, staff and visitors alike. We would like to reassure you that any changes with your loved one will be communicated immediately via telephone. We look forward to seeing you on your next visit.
Best wishes,

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Review from Gillian C (Daughter of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience

Mum has previously stayed in a different care home, however, after a respite stay at Astbury Manor she changed her view and asked to live there on a permanent basis. This was a real change for mum as she was determined to stay in her own home. However, the staff, the care, the atmosphere, the facilities

and the food helped mum to make this decision.

Reply from Rachel Aran, Marketing Administrator at Astbury Manor Care Home - Avery Healthcare

Thank you for taking the time to review Astbury Manor Care Home in Bracknell and for your amazing 5-star rating. We are delighted that your mum enjoyed her respite stay with us and decided to become a permanent member of our loving care community. It is lovely to hear that she has soon settled into her new surroundings and is enjoying the choice of tasty meals provided daily by our talented culinary team. Thank you for your kind words, I will be sure to pass them on to the rest of the staff team, Best wishes, Rachel.

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Review from B H (Respite Resident) assisted by family/friend published on 21 September 2022
Submitted via Postal Card • Report

Overall Experience

Everybody took such loving care to make sure I was happy and comfortable. Checked on regularly day and night to make sure I was alright. Every one of the staff was wonderful.

Reply from Rachel Aran, Marketing Administrator at Astbury Manor Care Home - Avery Healthcare

Thank you for taking the time to review Astbury Manor Care Home in Bracknell. We are delighted to hear that you enjoyed your respite stay with us. Your kind words about our community are truly invaluable to us and we look forward to welcoming you back at any time. Best wishes, Rachel.

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Review from G D (Son of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience

My father has been staying as a resident at Astbury Manor Care Home since September 2021. I have been very happy with the care being provided and the attitude and professionalism of all staff. I feel very comfortable that my father is getting a well-tailored care plan, consistently executed, with a

very personal touch. I am always kept well up to date with my father's care and needs, and feel very welcome when visiting, with all staff clearly knowing how my father has been. The facilities, look, and feel of the care home are excellent but more importantly, is the care and compassion received by my father from all the staff - most reassuring.

Reply from Rachel Aran, Marketing Administrator at Astbury Manor Care Home - Avery Healthcare

Thank you for taking the time to review Astbury Manor Care Home Bracknell. We are delighted to hear how happy you are with our home and the exceptional level of care provided by the staff team on a daily basis, giving you and your family the peace of mind you deserve. It is a true pleasure to have your father living with us in the loving care community that we create. I will be sure to pass your kind words on to the rest of the staff team. Best wishes, Rachel.

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