Astbury Manor Care Home

Crowthorne Road North, Bracknell RG12 7AU

Opened in August 2017 Astbury Manor offers residential, respite and dementia care in a home that is vibrant and fun. The interiors are smart and comfortable and the garden is a pleasure to be in.

The mini bus takes residents out in the local community, and there are regular visitors to the home.

Staff have a huge amount of compassion for residents and have quickly established a supportive community.

Group: Avery Healthcare Group

Person in charge: Michael Berkley-Blezard (General Manager)

Local Authority / Social Services: Bracknell Forest Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 64 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 64

Rooms with ensuite WC: 64

Facilities & Services: Respite Care • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Astbury Manor Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.8 (maximum of 10) for Astbury Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Astbury Manor Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.771 for Astbury Manor Care Home is calculated as follows: ( (39 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 48 Ratings = 4.771

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.063 Points relating to the number of positive Reviews for Astbury Manor Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 12.8 positive Reviews (64 registered maximum number of service users ÷ 5). 4 Reviews ÷ 12.8 Target = 0.313

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.8 Astbury Manor Care Home has a Review Score of 8.8 (8.834) from 4 Reviews


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Astbury Manor Care Home?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Astbury Manor Care Home

  • Daughter of Resident/Service User
    2
  • Resident / Service User
    1
  • Son of Resident/Service User
    1

Dad moved into Astbury Manor on a voluntary basis in April. He received a very warm welcome from the management and all the staff and has nothing but the highest praise for his treatment so far. Even after a short time, I can see he is brighter and more engaged than when he was at home alone. He is enjoying himself.

How likely would you be to recommend Astbury Manor Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.9 out of 5

An excellent care home that provides not only wonderful care for each individual but also offers a wide range of activities to help stimulate all residents. The staff are very approachable, professional and have a caring attitude to understanding residents needs. Many activities are encouraged offering excellent facilities along with an activities person. I feel that residents have been given there life back due to excellent involvement and not just ignored. Relaxed atmosphere in beautiful surroundings and everyone made to feel welcome.

How likely would you be to recommend Astbury Manor Care Home? Extremely Likely

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Average Rating:   5 out of 5

December saw many great activities for the residents. The activities lady worked hard with no assistant.
We had New Year's day dinner in the private dining room, this was wonderful. Well done to the chef and all for your excellent service. Thank you.

How likely would you be to recommend Astbury Manor Care Home? Extremely Likely

Overall Standard

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Average Rating:   4.2 out of 5

Having arrived at Astbury Manor Care Home I received a very warm welcome. The manager and all the staff have been very helpful in everything always ready to help in any way and always ready to help in any way always with a smile.

How likely would you be to recommend Astbury Manor Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Average Rating:   5 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

April 2017

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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