Astbury Manor Care Home - Avery Healthcare

Crowthorne Road North, Bracknell RG12 7AU
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9.8 60 Reviews
  • Astbury Manor Care Home - Avery Healthcare, Bracknell
Astbury Manor Care Home, a popular three-story residence in Bracknell, dedicates two floors to residential care and one to dementia care. Recognised for its award-winning design, the home is known for breathing life into its spaces. Couples seeking to continue their care journey together are warmly welcomed.

For respite care in Berkshire, Astbury Manor offers shorter stays, providing a 'taster' of care home life. The home is conveniently located ten minutes from Bracknell's centre and has excellent transport links near the railway station and the A322 leading to the M4.

Caring staff understand the challenges of relocating later in life and work hard to make the transition as easy as possible with a focus on individual needs. Communication is key, and they update their Facebook page regularly for families and friends to stay connected.

Astbury Manor features beautifully decorated single rooms and companion suites, each equipped with wet rooms, television, and telephone points. Residents can personalise their rooms, and ground floor rooms open onto gardens.

Each floor has its own café, seating area, and spacious dining area. The top floor offers a cinema room, a luxurious spa, and a hairdressing salon for residents' enjoyment.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1365
  • Self-Funded Residential Dementia Care: from £1465
  • RESPITE Self-Funded Residential Care: from £1465
  • RESPITE Self-Funded Residential Dementia Care: from £1565

These prices are only a guideline, please contact Astbury Manor Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Evelyn Repkovas (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (65)
  • Single Rooms with ensuite Wet Room (65)

Astbury Manor Care Home - Avery Healthcare Reviews (60)

Total of 60, showing 41-60
9.8

Astbury Manor Care Home - Avery Healthcare has a Review Score of 9.8 (9.761) out of 10, based on 11 reviews in the last 2 years. Over all time Astbury Manor Care Home - Avery Healthcare has 60 reviews.

Overall Experience

  • 54
  • 5
  • 0
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Date Published

60
5
7
11
49

Review from Heather H (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved to Astbury Manor in April 2018, the staff have made sure she feels at home and the care she has received from everyone is amazing. The quality of care and food is great. Thank you to all staff for treating my Mum with the dignity and care that she so deserves.

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Review from T R (Respite Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came here for respite care following a major operation for bowel cancer. I have had 3 weeks of complete relaxation and no responsibilities which have speeded up my recovery. There is a lovely, warm atmosphere, everyone knows your name, smiles abound. Activities are there if you want to join in. The
care and kindness shown to those who have problems is second to none.

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Review from David S (Son-in-law of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having the need for a break we were initially worried as to how to care for mum whilst we were away.
The staff, however, made the process so easy for us.
Knowing she was in a safe, well-managed home meant we could relax and recharge.
Wonderful staff and care, thank you so much.

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Review from Carrie H (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents were at Astbury for 1 week. They enjoyed their time there and said that staff were very nice. Food choices were good too.


They would have liked more frequent film afternoons and perhaps have more activities like painting, drawing, needlecraft and knitting.

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Review from Lynda H (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite care for one week.
Dad settled and was well cared for. He has asked to come again, which is a testament to the care/welcome he was given.
Thank you to your staff team, catering staff, care staff... everyone!

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Review from Betty S (Daughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management could be more helpful. Carers are all very good even when they are busy. Activities are varied to suit all needs in the home. Food seems to be liked by the residents. Families can have a meal, if booked, as well, though the food could arrive a little warmer than it does. Most residents seem
to be very happy.

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Review from Helen R (Daughter-in-law of Resident) published on 24 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother in law moved into Astbury Manor, she has become a different person. She is joining in all activities and is being given choices with every aspect of her life. The staff are amazing, always smiling and laughing from reception right up to the staff on each floor. The Chef produces remarkable
award-winning food which is made with love and care. The well-being staff are heroes and are absolutely amazing when they interact with the residents. The trips out cater for all residents hobbies and interests which can be seen on the home's Facebook page. This is also a fantastic page to visit as it gives relatives like me an insight into what my mother in law gets up to rather than her saying “I can’t remember”. Nothing is ever too much bother and the Home Manager, Deputy Manager and Head of Units are so approachable and really are a credit to Avery Healthcare. Thank you for making my mother in law so happy and enjoying life again.

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Review from Robert H (Respite Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enjoyed two weeks respite. Superb care home and I will go there again.

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Review from Vikki F (Daughter of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute we walked into Astbury Manor we felt very welcome and well looked after. Staff listened and understood our needs for having our Mum looked after short-term, we feel very supported. Mum has had a lovely time. We believe she is well looked after and enjoys the activities. We have loved
seeing the pictures and videos on Facebook. Thank you all for your hard work.

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Review from Karen G (Daughter of Resident) published on 1 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Five star care within a luxury but homely hotel like setting.
Words cannot express the significant improvement that I have seen in my mother since moving into the care of Avery and Astbury Manor.
There are always plenty of activities going on with outings, indoor activities and regular exercise classes.
There are also individual person-centred activities.
The skills and knowledge throughout the staff teams shine through from reception through to management, not only with the dementia care but also with the understanding of other additional life-changing disabilities.
Mother’s individual care needs have been carefully documented and then subsequently executed with perfection.
I can now relax knowing that my mother is being looked after.

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Review from Diana B (Granddaughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very friendly and welcoming. My nan has settled extremely well and loves being here. The staff are amazing and work very hard.

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Review from S D (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was treated with dignity and respect. The management team and staff were very friendly, helpful and professional. I could go on holiday knowing my mum was being looked after well.

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Review from Angela H (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great impression as you walk through the door for the first time. Beautiful décor and friendly receptionist.
The team work very well together and gave wonderful care and support to my mother during the two weeks she stayed at Astbury Manor.
I was always made very welcome on my visits.

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Review from K W (Daughter of Resident) published on 5 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent, friendly and very attentive. Lovely surroundings and very comfortable.

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Review from Raymond B (Son of Resident) published on 24 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy at how mum has settled in here that is due to all the staff at Astbury Manor. When we visit mum they make us feel very welcome staff are always with residents talking and doing things with them and keeps them active and happy.

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Review from Graham D (Son of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We picked Astbury Manor from seven local homes as it seemed the best. We ahve not been disappointed and neither has Dad.
He is being very well looked after and is happy in his new environment.

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Review from Peter C (Son-in-law of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent home of a standard that everyone should be able to enjoy when the need arises. It is expensive but the care is first class.

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Review from C A (Friend of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

More than I thought possible. Great.

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Review from J L (Daughter of Resident) published on 24 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

December saw many great activities for the residents. The activities lady worked hard with no assistant.
We had New Year's day dinner in the private dining room, this was wonderful. Well done to the chef and all for your excellent service. Thank you.

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Review from Patricia C (Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having arrived at Astbury Manor Care Home I received a very warm welcome. The manager and all the staff have been very helpful in everything always ready to help in any way and always ready to help in any way always with a smile.

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Current Review Score: 9.8 (9.761)

Overview of Review Score

The Review Score of 9.8 (9.761) out of 10 for Astbury Manor Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Astbury Manor Care Home - Avery Healthcare is calculated as follows: ( (118 Excellents x 5) + (11 Goods x 4) ) ÷ 129 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.846 Points relating to the number of positive Reviews for Astbury Manor Care Home - Avery Healthcare is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 11 Positive Reviews ÷ 13 = 0.846

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

Meet the Team (4)

Evelyn

Evelyn Repkovas

Job Title: Home Manager

Joined: 2021

Home Manager
Caring and considerate manager with over 20 years experience in the care sector.
Evelyn has an open door policy and welcomes Residents, relatives and visitors.

Emma

Emma Wilson

Job Title: Deputy Manager

Joined: 2023

I started my career in health and social care around 25 years ago. I have worked in the acute medical wards within the hospitals. My passion is medical and elderly care. I have worked with young adults with learning disabilities in the community and love to care and support others. I love to listen to peoples life stories and enjoy seeing someone’s life fulfilled. I have sons who are 21 and 23 and 2 dogs who are pups that keep me busy when I am not at work.

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Linda Peters

Job Title: Administrator

Joined: 2019

I have been an administrator for a retail company for 26 years before starting at Astbury Manor 4.5 years ago, I find AM a wonderful environment to work in and my job role is so rewarding.


I have 2 shihpoos called Woody and Buddy who I enjoy walking, I am also blessed to have 2 wonderful grandchildren Olivia and Luca who I love making memories.

Jean

Jean Griffiths

Job Title: Well being co-ordinator

Joined: 2021

I have been married for 41 years. And have 2 children and six grandchildren.
Also, I have 2 Yorkshire terriers Daisy and Ivy who keep me very busy at home, but I wouldn’t be without them.
I have a few hobbies which are knitting, Gardening and anything arty and I love to organize events for our home and seeing them materialize.
I have worked in care for 6 years and love my role as a wellbeing and Activity Coordinator nothing gives me great pleasure than seeing our Residents happy.
My dislikes are being cold and the winter months .other than all is well.

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