Ideally situated, just 15 minutes drive from Belfast and set in the heart of an already established residential community, Glenabbey Manor is a friendly and welcoming care home with provision for up to 76 residents.

As a modern retirement facility, Glenabbey Manor has been purpose-built to meet the needs of older people, offering an exceptionally high standard of interior decoration and accessibility.

Glenabbey Manor provides a full spectrum of care options for residents, ranging from social care to more complex nursing needs, as well as specialist provision for those living with dementia. Residents are able to enjoy as much of an independent lifestyle as possible, with staff always on hand to provide support with individuals' daily care needs.

Accommodation at Glenabbey is both spacious and comfortable, with each attractive and individually decorated bedroom furnished to a high standard, as well as including a flat screen television and an ensuite shower room.

Superb views from Glenabbey extend towards Cavehill, Belfast, Lough and the County Down coastline. Residents enjoy a choice of separate social lounges and dining rooms - all of which maintain the same level of quality and comfort as the rest of the building.

To the exterior residents and visitors can enjoy the sun on one of the two dedicated, restful patio areas.

The staff at Glenabbey pride themselves on providing the very best in compassionate, professional care for each individual - delivering a person centred approach to all aspects of daily living, with an emphasis on both respect and dignity.

Glenabbey Manor delivers the very best in modern residential and nursing care in an enabling and supportive environment. A dedicated team of experienced staff and managers are on hand 24-hours a day to offer sensitive, considerate and personalised support for residents’ needs.

Group: Runwood Homes Ltd

Person in charge: Amparo Macula (Manager)

Local Authority / Social Services: Northern Health and Social Care Trust (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 76 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages from 50 to 100.

Single Rooms: 76

Rooms with ensuite WC: 76

Facilities & Services: Own GP if required • Gardens for residents

Latest The Regulation and Quality Improvement Authority* Report on Glenabbey Manor: click here

* The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.4 Glenabbey Manor has a Review Score of 9.4 (9.413)

The Review Score of 9.4 (maximum of 10) for Glenabbey Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Glenabbey Manor in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.952 for Glenabbey Manor is calculated as follows: ( (80 Excellents x 5) + (4 Goods x 4) ) ÷ 84 Ratings = 4.952

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.461 Points relating to the number of positive Reviews for Glenabbey Manor is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15.2 positive Reviews (76 registered maximum number of service users ÷ 5). 7 Reviews ÷ 15.2 Target = 0.461

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    7
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Glenabbey Manor?

  • Extremely LIKELY
    7
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Glenabbey Manor

  • Daughter of Resident/Service User
    2
  • Niece of Resident/Service User
    2
  • Nephew of Resident/Service User
    1
  • Resident / Service User
    1
  • Sister of Resident/Service User
    1
  • more

This is a very friendly environment. Staff are very caring. Very clean rooms. Very homely. I always feel my mum is happy and very content. Going by Mum it's a nice place she has been in. In fact, she thought she was staying in a posh hotel. Well done to all the workers.

How likely would you be to recommend Glenabbey Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are friendly.

How likely would you be to recommend Glenabbey Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Glenabbey Manor is a warm, welcoming home. You are always made welcome by staff when visiting. My aunt has enjoyed her stay here and is well cared for by all staff. All residents seem to be friendly.

The home is clean, meals are enjoyable and communication between staff and families is excellent.

How likely would you be to recommend Glenabbey Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Such a welcoming place. The staff are all excellent. The standard of food and cleanliness is first class.
The rooms for residents are very nice. Day rooms are lovely. Would not hesitate to recommend.

How likely would you be to recommend Glenabbey Manor? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very, very clean.
Staff very good.
Well looked after.
Bedrooms spotless.
Well fed.
Overall this is a five-star nursing home.

How likely would you be to recommend Glenabbey Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Before mum went into the home I went and had a good look around. I loved it as soon as I saw it. When we brought mum she felt the same about the home and we were delighted.
The staff are so helpful and couldn't do enough for the people, cleaners in the home are fantastic. The staff keep family very on top of information.

How likely would you be to recommend Glenabbey Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care and very clean. The staff are friendly and caring to patients.

How likely would you be to recommend Glenabbey Manor? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Glenabbey Manor

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Runwood Homes Ltd

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Glenabbey Manor