
The staff could not be better, full of compassion. My family and I cannot praise them enoughTeresa D(Wife of Resident/Service User)



The staff could not be better, full of compassion. My family and I cannot praise them enoughTeresa D(Wife of Resident/Service User)



Snowdrop House in Ware delivers a full range of care services for older people, including residential, dementia and nursing care and respite services. The purpose-built home combines high-quality, personalised care with a luxurious lifestyle.
The home is bright and airy, with its own hair and beauty salon, café and cinema room. Each bedroom is individually styled with its own en-suite facilities. Many rooms also offer direct access to the beautiful gardens.
The...
Care Provided by Snowdrop House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Snowdrop House for full pricing details and T&Cs.
Contact Snowdrop House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Clare Crow(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Parking
- Parking on-site
Snowdrop House Reviews (126)
Snowdrop House has a Review Score of 10 (9.950) out of 10, based on 35 reviews in the last 2 years.
Over all time Snowdrop House has 126 reviews.
Staff are very welcoming, rooms lovely, in fact, everything is great.
I wish I was a few years older!
The staff are always friendly, supportive and kind with residents and family. It is such a blessing to us knowing my dad is safe, cared for and has his needs met 24/7. I highly recommend Snowdrop House.
Thank you.
The transition was seamless and from the moment mum entered Snowdrop, she settled happily. Staff are very kind, knowledgeable and professional. She had got a lovely room, excellent food, can't fault anything so far.
The home is very homely. Staff very approachable, eager and answer questions. Food is excellent and very varied. Daily activities to suit all abilities.
The staff are excellent making sure that they move my wife regularly to avoid bed sores. They are friendly and affectionate while doing their work professionally.
From discharge at the hospital to settling in at Snowdrop went very smoothly.
My mother in law is really enjoying her stay, the staff, food activities are very good.
Would highly recommend Snowdrop House to anyone else.
Gives us peace of mind knowing she is getting the best care possible.
My wife has settled in remarkably quickly in a very nice room and the feeling of personal interests in her needs and wants.
From the day we visited the home we knew this was the right place for our mother.
The room and facilities are excellent. Mum thoroughly enjoys the food! she thinks she's in a hotel.
All staff are approachable and friendly and deal with any concerns we may have promptly. The management team are always on hand to speak too.
My Mum loves living at Snowdrop House. The past few months have seen an increase in the overall standards of the home. This includes from management to gardening upkeep. The food is lovely and the chef caters for all tastes.
My only concern is on a few occasions, when visiting my sister-in-law, I have found her in her room, in her night clothes, unwashed and with the remains of her midday meal still on the bedside trolley (fish being the worst offensive).
Would it not be possible to hire a minibus to take manageable residents for an afternoon tour or to Van Hayes for tea and cake once in a while? Volunteers could assist.
Thank you for your comments and excellent feedback regarding Snowdrop House’s overall standards and majority of services within the home. We are sorry to hear that there are some aspects of your sister-in-law’s care that have raised concerns and are pleased that you have brought these to our...
Although my sister appears to be very happy at the home, she has been there since 1st June, and her overall care is very good, I think some things can be improved. Missing clothing is my biggest gripe. Even after I attended the lost property day and identified some of her missing clothing (some were labelled) when I visited her last Thursday evening, they had not been returned to her. Although she has several items of nightwear, very often there is nothing in her drawer to wear that night. I think the menus should also be geared up for the elderly, those that do not eat very much or like my sister only have the use of one arm so cutting up food sometimes can be difficult, although she does try and manage on her own. I do not think curried cauliflower soup is very palatable for most elderly residents. The home appears to be very short staffed, I appreciate it is a new home and there are bound to be some teething problems, so I hope you can get them sorted out for the residents' sake.
Thank you for taking the time to provide feedback and for your positive comments around Snowdrop House’s overall standards, facilities and care. We are very sorry that you have had to raise concerns regarding some aspects of your sister’s care and thank you for taking the time to bring these to our...
We know she is safe and very well looked after and would recommend it to anyone.
Snowdrop House has made my father's move down to Hertfordshire incredibly smooth. It is so refreshing to see all of the staff enjoying their roles and genuinely caring for all of the residents.
The level of care Dad has received since moving in has been exceptional.
My brother-in-law was in urgent need of respite care after a stay in hospital. With the attention he has received at Snowdrop House he is now eating and drinking and beginning to socialise. His time here has been a life saver for him and a great relief for his family. Food for thought for the longer term.
My mother recently dies after moving to Snowdrop House for only 10 days. This was very sad. The staff have been extremely compassionate even though they didn't really know her well. We had the reception at the house after the funeral. Everyone was so helpful and made the occasion the best that it could have been. My dad and the family were extremely grateful. I can't thank everyone enough.
Regularly visit. Always find everywhere very clean and tidy. Facilities good and staff always polite and helpful. Catering appears good and the spaciousness of facilities is of great help to both visitors and residents.
Lovely atmosphere in the home. Looked after very well and treated with great care and kindness. Lots of activities which or friend takes part in. She is well cared for, is clean, tidy and her clothes are washed nicely and she is dressed well. She is secure and safe and she and us couldn't be happier with her care in such lovely surroundings.
A very nice place. Staff very good. Nice and clean. Food very high standard.
Excellent
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 June 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Snowdrop House.
Accreditations
There are no accreditations posted yet for Snowdrop House.
Meet the Team (1)

I have been working in the care sector for 20 years, qualifying in Cambridge and specialising in respiratory and end-of-life care. In my career so far, I have undertaken a wide variety of roles all over the country, including a care case manager for the East of England. I have also worked for the prison service, a wide range of hospitals and care homes, and people with challenging behaviour. I have also been awarded an Accreditation ‘Bronze’ in Nutrition and Dietetics.
I started work with Care UK in September 2014, and I believe that to be an effective team member, you need to have a positive attitude, be caring, respectful and approachable, and have a good sense of humour!
My favourite part of the working day is motivating the staff to ensure the residents are the main focus, creating memorable moments, laughter, and joy. My biggest professional challenge so far has been saving a person's life and then continuing to watch them grow and flourish.
In my spare time, I enjoy travelling, spa days and have a huge interest in guide dogs and caring for animals.
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