Snowdrop House

Baldock Street, Ware SG12 9DT
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9.8 112 Reviews
  • Snowdrop House, Ware
Snowdrop House in Ware delivers a full range of care services for older people, including residential, dementia and nursing care and respite services. The purpose-built home combines high-quality, personalised care with a luxurious lifestyle.

The home is bright and airy, with its own hair and beauty salon, café and cinema room. Each bedroom is individually styled with its own en-suite facilities. Many rooms also offer direct access to the beautiful gardens.

The dedicated team supports residents to continue enjoying a range of daily group and one-to-one activities, all tailored to their interests. If they wish, residents can also keep busy with light tasks around the home, from laying the table for lunch or helping in the gardens.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1772
  • Self-Funded Residential Dementia Care: from £1862
  • Self-Funded Nursing Care: from £2012
  • RESPITE Self-Funded Residential Care: from £1982
  • RESPITE Self-Funded Residential Dementia Care: from £2072
  • RESPITE Self-Funded Nursing Care: from £2222

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Snowdrop House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Clare Crow (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Parking

  • Parking on-site

Snowdrop House Reviews (112)

9.8

Snowdrop House has a Review Score of 9.8 (9.787) out of 10, based on 39 reviews in the last 2 years.
Over all time Snowdrop House has 112 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Snowdrop House
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Total of 112, showing 1-20
Review from Neil C (Son of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was in desperate need for respite care for my father as his carer, my mum, was taken suddenly ill. The team at Snowdrop were brilliant. So welcoming and helpful, guiding this rookie through the process, welcoming my dad who had no idea what was going on or could understand.


The home is excellent,

everyone is looked after and the emphasis is on being welcoming and providing the care.


I have no complaints and I am just grateful to the team for providing so much support at such a time of need

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave us feedback about your experience. We're so glad you and your dad felt supported through the journey of coming to stay at Snowdrop House. Your kind feedback will be passed onto nurses and carers who looked after your lovely dad.

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Review from Sharon M (Niece of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt came to Snowdrop House following a dreadful experience in hospital. She was no longer able to care for herself, and as I live some distance away, I was unable to provide her with full-time care myself. From the moment she arrived, she was obviously much happier and more comfortable. She received
excellent care from all the staff and spent her last few weeks in a lovely room with her own things around her. I couldn't fault the ways they looked after her in life and us after her passing.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for your kind words about our team at Snowdrop House. It was our absolute privilege to be about to look after your lovely aunt.

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Review from Ellen R (Wife of Resident) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we walked through the door at Snowdrop House, we knew we had found the right care home for my husband. It is bright, airy, spacious, and clean.
We loved it straight away. The staff and management were friendly, smiling, and welcoming.
A year on, we know we made the right choice. Any
little niggles are handled promptly and with real care, which gives us confidence that he's in good hands. It's a well-run care home!
One of the lovely highlights is the on site café, which offers hot drinks and delicious homemade cakes. It's a popular spot for both residents and visitors.
I'm very grateful to the team at Snowdrop House for the compassion, attention, and professionalism they've shown over the past year. Knowing my husband is safe, respected, and well cared for means the world.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us such wonderful feedback about your experience with Snowdrop House, this will be passed onto the whole team. We're really pleased you're happy with the care your husband receives, it's our pleasure to be able to look after him.

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Review from Matthew K (Son of Resident) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was recently a resident at Snowdrop House, where he was initially admitted for respite care. He received an excellent standard of care whilst he was there right through until end of life care was required. All of the staff at Snowdrop house were extremely caring and supportive of my dad, and
myself throughout his stay. Towards the end of his life, the staff, from the managers to nurses and support workers treated him in a very sensitive, respectful and caring way. I have no doubt that dad was in the best place, and that in his final days, he was made as comfortable as possible. I also felt very supported by all the staff there - losing a loved one is never easy, but the staff on duty at the time of his passing were particularly sensitive, and ensured that dad was able to maintain his dignity until the end. I would particularly like to thank one member of staff - I will always be grateful for the compassion and sensitivity she showed to both my father and to me. Thank you.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us feedback about your experience. We're really happy to hear that you were pleased with the care provided for your dad. The whole team were so fond of him and your kind words will be passed onto them.

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Review from Felicity M (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad had such a positive experience during the 8 months he was at Snowdrop House. Right from the beginning it was clear that the place was efficiently run and that the management respected and valued their staff. There was good pre planning done before Dad arrived and there was alot of care taken to
ensure his smooth transition from hospital. Dad's history was gained through life story work and I really felt that he was valued as a man with a lifetime of independent experiences.
The catering is excellent at Snowdrop House with delicious meals provided 3 times a day and a wonderful self service cafe open all day with an ever changing array of cakes and treats.
Mini golf, bowls, knitting club, men's club, church services, exercise classes and parties are some of the regular daily activities that go on with visits from singers, school children and even visiting animals!
I have nothing but praise for all the kindness that dad received and will always be grateful for the top quality care.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us such lovely feedback about your experience with Snowdrop House. It was our privilege to be able to care for your lovely dad during his time with us and we're so pleased to hear how happy you've been with the care provided.

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Review from Neil T (Nephew of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Snowdrop House were wonderful at helping through every step of a difficulty journey for my uncle and aunt after my aunt was admitted to hospital. Always so helpful, supportive, kind, patient and it was really appreciated at a difficult and anxious time, dealing with multiple issues.
Every since moving
to Snowdrop they have received wonderful, tailored, thoughtful care.
Thank you to everyone at Snowdrop House!
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave such lovely feedback about your experience with Snowdrop House. We're so glad you felt supported on your journey of moving your aunt and uncle into residential care we're so pleased at well they've settled in.

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Review from Eamon T (Friend of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very polite and kind staff. Very welcoming and very good with babies and dogs. Manager is very nice and all the staff and receptionists are super friendly. Very clean toilets and reception area, coffee and food on arrival.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave us feedback about your experience at Snowdrop House. We're so pleased to hear that your experience with us has been a positive one and look forward to seeing you again soon.

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Review from D C (Son of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad's care needs have changed since he entered Snowdrop House and the home has met these wonderfully by being flexible and proactive. Staff are friendly, caring and professional. The activities laid on are stimulating and creative and can be tailored to the residents' needs. Management are clearly excellent
but needs to be more visible to residents' next of kin. Would highly recommend Snowdrop to anyone.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave us feedback about your experience. We're so pleased to hear that you're happy with the care your dad is receiving and it's lovely to see him joining in with so many of the activities available at Snowdrop House. The home managers door is always open so please don't hesitate to speak to her at any-time.

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Review from L F (Daughter of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always a pleasure to see mum have such excellent attentive care, in a friendly and responsive environment.
Struck today by the effort that's gone into the surroundings over Easter; new furniture, window boxes and fresh flowers everywhere. A really uplifting home away from home.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you for taking the time to leave us such lovely feedback about your experience. We're so pleased to hear that you're happy with the care and environment provided at Snowdrop House.

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Review from Yvonne S (Wife of Resident) published on 2 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Extremely happy with the customer service and support from one member of staff and everyone at Snowdrop. From our initial enquiry, viewing, assessment, and the day of arrival we were very impressed and well looked after.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you for taking the time to leave us feedback about your experience at Snowdrop House, we're so pleased hear you were happy with the service and care provided. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and we look forward to seeing you again soon at Snowdrop House.

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Review from Lindsay S (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Snowdrop House in November 2024. Moving mum from her own home was a difficult decision but it was obvious that her carers at home were struggling to help her with her mobility. Mum was assessed at home and her carers and I could tell straight away from his reactions to mum that Snowdrop
House would be perfect for her. This was proved right - Mum moved in the next day and we haven't looked back! Mum is now on the Nursing ward and the care she is receiving is from a very kind and compassionate team and I would have no hesitation in recommending the home. The food is delicious and mum is always well presented, even while bed bound. The staff are cheerful and interested and respectful of their clients.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us a lovely review about your experience at Snowdrop House. The care team will be delighted you're so pleased with the care they're providing for your mum, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from S K (Son of Resident) published on 1 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experince and observation of the home, management and staff generally had proven to be very good. The care that my father had received had often surpassed all expectations. Sometimes action has not been as quick as hoped for in various situations, but this could be due to miscommunication. Overall,
very relaxed and they do a great job.
Thoroughly recommend and very pleased generally.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave us feedback about your experience. At Snowdrop House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you have any-thing you'd like to discuss regarding your loved one's care with the home manager please be assured their door is always open.

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Review from S C (Son of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother initially went into Snowdrop House for a 2 week respite period for back pains. Her initial settling in period was extremely difficult for her, but with the wonderful help of the staff and management she quickly began to find her feet and enjoy living there. In fact her two week respite has
turned into her new full time home.
I can't speak highly enough of Snowdrop House, it really is a wonderful place for my mum to live. I would say she's done more living in Snowdrop House than she did in the last 5-10 years of living in her own home.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave us such a wonderful review about you experience with Snowdrop House, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It's our pleasure to be able to take care of your lovely mum.

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Review from Susan S (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad had to come into care at very short notice 23rd December 2024. A traumatic time for Dad and us as a family - but the absolute kindness, care and respect for Dad has and continues and to be faultless.
We are so very grateful to every member of the staffing team - and Dad tells me how very kind everyone
is to him.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us such a lovely review about your experience at Snowdrop House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from James C (Son of Resident) published on 23 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for looking after my dad during his respite stay with you in Jan 2025.
Your staff are friendly and professional and your purpose-built care home is well designed with an open and airy feel to it.
There's a lovely warm and caring atmosphere throughout Snowdrop House from the cafe on the ground
floor up to the cosy seating areas, dining rooms and bedrooms on the other floors.
My dad regained strength during his stay and was able to return home after 2 weeks of care.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave us feedback about your experience at Snowdrop House. We're so pleased to hear you were happy with the care provided for your dad whilst he stayed with us.

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Review from Carole D (Wife of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late husband was a resident at Snowdrop House for 18 months. I cannot praise the staff enough for how well they looked after him especially during his last few days. In the early stages he loved sitting in the cafe having a homemade cake and cup of tea. It is such a homely and welcoming care home
which we will be ever grateful for.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us such lovely feedback about your experience at Snowdrop House. We're so pleased you were happy with the care provided for your husband.

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Review from Andy O (Son of Resident) published on 17 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was seeking a local nursing home for my Dad, one which could provide the 24-hour care that he required, for the final few weeks of his life. The Snowdrop customer care team visited his home first and was exceptional, he was treated kindly and he was put at ease immediately. They offered a room the
very next day and made all the arrangements, making it a very easy decision for me and the rest of our family. Once at the Home, their ethos to care and attention was seen throughout all members of staff, whether the care team, nurses, management, catering, cleaning team, or groundsmen, every single person had a smile, would say hello to you every time you visited, every person knew Dad by name too. Their activities are endless and exciting, quickly put not only me at ease, with the expert care 24 hours a day, but most importantly, he was so comfortable there and it allowed him to be himself. Amazing team, you would be very welcome if you chose Snowdrop for the care of a loved one
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for the kind words about Snowdrop House and our team here. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It was our absolute pleasure to be able to care for your lovely dad.

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Review from R S (Friend of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a beautiful, welcoming care home. You are welcomed by a friendly face, management always says hello and asks me how I am. The cafe has homemade cakes and I've noticed the ambulance crews also pop by. My friend loves being here and calls the carers her family, they are so kind and thoughtful. There
is always something to do, I love visiting I wouldn't hesitate to recommend it.
Reply from Reviews Team, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us feedback about your experience at Snowdrop House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Elizabeth L (Daughter of Resident) published on 25 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You have looked after Mum so well in her final days. You have been supportive of us and Mum and treated her with dignity and compassion. All of the staff on the second floor are fantastic, so kind, friendly and nothing is too much trouble. Thank you.
Reply from Reviews Team, Reviews Team at Snowdrop House

Thank you for taking the time to leave us such kind words about your experience at Snowdrop House. We're so glad you felt supported during such a difficult time. Your feedback will be passed on to everyone who looked after your lovely mum.

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Review from E R (Daughter of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Snowdrop House has exceeded my and my family's expectations. This was Mum's second care home and this was obvious this was the place for her. She is very happy and I genuinely feel she is loved and treated with so much dignity. It breaks my heart that she is no longer at home but I truly feel she now
feels at home there.
Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to write such kind words about Snowdrop House and the team. It's our absolute pleasure to be able to look after your lovely mum.

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Current Review Score: 9.8 (9.787)

Overview of Review Score

The Review Score of 9.8 (9.787) out of 10 for Snowdrop House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.787 for Snowdrop House is calculated as follows: ( (398 Excellents x 5) + (39 Goods x 4) + (9 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 456 Ratings = 4.787
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Snowdrop House is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jun 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (100)

Meet the Team (1)

Clare

Clare Crow

Job Title: Home Manager Joined: 2014

I started working for Care UK in 2014 and I believe to be an effective home manager you need to have a positive attitude and be caring, respectful and approachable.


I have 20 years of experience in the care industry, qualifying in Cambridge and specialising in respiratory and end-of-life care. I have undertaken a wide variety of roles across the country, from care case manager for the East of England to working in the prison service, in hospitals, care homes and with people with challenging behaviour.


My favourite part of the working day is motivating my team to ensure the residents are our main focus of the day. Together we create memorable moments, laughter and joy with them.

Frequently Asked Questions about Snowdrop House

What types of Care is Snowdrop House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Snowdrop House have?

There are 70 Single Rooms.

What are the Facilities & Services at Snowdrop House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Snowdrop House to the centre of Ware?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Snowdrop House to verify any information. View our terms and conditions. Snowdrop House has an Enhanced Service - more info.