
The staff could not be better, full of compassion. My family and I cannot praise them enoughTeresa D(Wife of Resident/Service User)



The staff could not be better, full of compassion. My family and I cannot praise them enoughTeresa D(Wife of Resident/Service User)



Snowdrop House in Ware delivers a full range of care services for older people, including residential, dementia and nursing care and respite services. The purpose-built home combines high-quality, personalised care with a luxurious lifestyle.
The home is bright and airy, with its own hair and beauty salon, café and cinema room. Each bedroom is individually styled with its own en-suite facilities. Many rooms also offer direct access to the beautiful gardens.
The...
Care Provided by Snowdrop House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Snowdrop House for full pricing details and T&Cs.
Contact Snowdrop House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Clare Crow(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Parking
- Parking on-site
Snowdrop House Reviews (126)
Snowdrop House has a Review Score of 10 (9.950) out of 10, based on 36 reviews in the last 2 years.
Over all time Snowdrop House has 126 reviews.
The staff were endlessly patient with my mum - who could be very rude at times! They cared very well and coped with her growing confusion as if she was part of their family. Several of the staff became real trusted friends to Mum during her last days.
My mother spent the last five years of her life at Snowdrop House care home. She was very well cared for, happy and at home. I would strongly recommend, especially Adams Suite (the nursing care floor).
Enjoys everything about the place.
Found no faults so far.
My mother has been in this home for nearly three months. She has settled amazingly well. I live close enough to visit a few times a week and bring her to my home once a week; she's happy to come out and happy to go back! Every time I go in, I am welcomed and made to feel able to join in if my mum is at an activity - which is very rewarding. Cannot fault the home at all - the staff are all incredibly kind and supportive!
Can only say from my personal experience that Snowdrop House have treated my father with great care and compassion. The staff have been professional at all times, and I feel very fortunate that my father is placed at Snowdrop House. My father is extremely happy there, and I would have no hesitation in recommending to family and friends.
As you enter Snowdrops House, you are immediately greeted by a cheerful receptionist sitting in a bright, modern foyer. After signing in, we were helped to find our relative. Walking through the home, we felt as if we were in a four-star hotel. It didn't feel at all institutionalised and smelt of fresh air and cleanliness. Our relative's room was beautiful, with modern furnishings and decor. It was spacious and bright with an excellent wet room ensuite., Her room looked out onto the pretty gardens and mature trees, where she could sit in the sunshine. On leaving Snowdrop Hosem we passed the dining room and were impressed with its look of a proper restaurant with white tablecloths on each table. The menu for the day was varied and tempting. Our relative, whom we visited today, looked very well cared for being clean in body and dressed with her hair looking pretty. She was happy, rested and enjoyed the peace of Snowdrop House after the noise of hospital. Consequently, her anxieties have vanished and she's enjoying her stay amongst such caring staff. Out grateful thanks to you all for a job well done.
Disease had forced my mum to give up so much that she had enjoyed, at Snowdrop, she was able to rekindle many of her interests, and it was lovely to see my mum thriving once again.
The staff at Snowdrop gave my mum a wonderful last year, for which I can never thank them enough.
All staff were very caring for the whole time of being there. Any events of importance were communicated, especially during the Covid-19 issues. The staff were all conscientious in keeping themselves and the residents safe. Their following strict guidelines was challenging but much appreciated.
Activities - n/a.
Safety and security - must comply with level of requirements.
Value for money - was not a consideration when choosing.
My wife went into respite care for two weeks from Friday 11th February 2022. Two days before, I was taken round the first floor. I was so impressed by the standard of the room, the atmosphere and how happy people were, the care and patience of the staff. The manager answered all my questions and considerations. I am more than happy for my wife for long term care. A very grateful husband.
Outstanding care! Like a 5-star hotel! Lovely staff that go above and beyond. A welcoming smile makes residents feel at home. Organised, comfortable, safe environment. Best decision ever made for this family member. We cannot thank all the staff at Snowdrop House enough.
My auntie is very well looked after by the amazing staff. They are always very cheerful, very kind and can't do enough to ensure my auntie enjoys her stay. We love the building - more hotel than home - always clean and bright. Very, very pleased with the whole package.
In my experience of the three years, my relative was at Snowdrop, the staff have been caring and interactive. Any worries have been addressed and resolved. The residents are able to talk to the staff and are encouraged to join in with activities. All in all, a lovely environment.
My best friend of 40-years has been at Snowdrop House for a while now. All through this time, the staff, who also have had to cope with the Covid lockdown, looked after her as if she was their nan. Whenever I phoned because she was unable to use her mobile, whoever answered the phone, straight away offered to take the phone to her. Her family are always delighted with the way she is looked after. The staff are kind, thoughtful, and the care home management team always put the needs of the residents first. Bless you - you are all wonderful.
Mum thought she had come to a hotel; she loved the room, and nothing was too much trouble for the care staff.
Mum, unfortunately, deteriorated quite quickly just a few months, and eventually became bedbound, and at times very distressed and agitated due to her condition. The nurses and care staff could not have been more attentive, with time, patience and understanding.
Support was also there for us as a family; we could ring anytime and speak to the nurses, and they would contact us should they feel the need.
The last weekend of Mums life, I stayed the night, and Mum was treated with dignity and respect.
It’s such a hard decision to have to get care for your parents, but the nurses and the care team are a credit to the company. I honestly felt they had got to know and loved Mum. As a daughter, I could ask for nothing more.
The staff are very caring and well managed.
The food is very good.
Great management and staff!
She is well cared for by professional, polite, friendly staff in a happy home environment.
She is always happy when we visit and the staff have obviously helped her so that she is well dressed, clean and her hair is tidy.
We know that she participates in many of the stimulating activities provided and loves the food prepared by the catering staff.
All the members of staff that we have ever come into contact with have always been happy to talk to us and keep us informed about our Mum.
My sister has been in Snowdrop House for just over 1 year. She is very happy and feels safe as we do for her the Staff are brilliant and can’t do enough for all of the residents. Such a happy place. When we visited yesterday she was very keen to get back to her friends. Proof that she is content. Thank you Snowdrop House.
At the end, we were able to spend some precious time with her, for which I will be forever grateful.
The staff treated Mum with dignity and compassion.
Knowing all this has helped make a difficult time more bearable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 June 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (43) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Snowdrop House.
Accreditations
There are no accreditations posted yet for Snowdrop House.
Meet the Team (1)

I have been working in the care sector for 20 years, qualifying in Cambridge and specialising in respiratory and end-of-life care. In my career so far, I have undertaken a wide variety of roles all over the country, including a care case manager for the East of England. I have also worked for the prison service, a wide range of hospitals and care homes, and people with challenging behaviour. I have also been awarded an Accreditation ‘Bronze’ in Nutrition and Dietetics.
I started work with Care UK in September 2014, and I believe that to be an effective team member, you need to have a positive attitude, be caring, respectful and approachable, and have a good sense of humour!
My favourite part of the working day is motivating the staff to ensure the residents are the main focus, creating memorable moments, laughter, and joy. My biggest professional challenge so far has been saving a person's life and then continuing to watch them grow and flourish.
In my spare time, I enjoy travelling, spa days and have a huge interest in guide dogs and caring for animals.
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