Snowdrop House

Every single member of staff has been unfailingly kind and thoughtful to both my father and to us, his family. The medical staff have provided such relief and good, steady professional advice which helped prepare us for the next stage of Father's life. Thank you for the warmth and guidance, this home is very special and we don't know how we would have managed without it.

It's a lovely place. They cared for and looked after my mum when she was at end of life care. The staff were brilliant, very welcoming and very nice. Would highly recommend it. I could not have wished for a better place for my mum.

The staff at Snowdrop House are wonderful. During the time Mum stayed at Snowdrop, our mum was cared for with love and kindness. In such difficult times, we were always greeted with a smile when we visited, and we felt secure that Mum was happy and well-loved by the team. Communication was excellent, and we were well-informed of any routines and events. We have such special memories of the Christmas Carol Concert in the garden - to share in the joy of both staff and residents was wonderful! We will always be grateful that Mum was able to spend this last phase of her life at Snowdrop, being cared for by such an amazing team. Thank you from the bottom of our hearts.

The staff were endlessly patient with my mum - who could be very rude at times! They cared very well and coped with her growing confusion as if she was part of their family. Several of the staff became real trusted friends to Mum during her last days.

My mother spent the last five years of her life at Snowdrop House care home. She was very well cared for, happy and at home. I would strongly recommend, especially Adams Suite (the nursing care floor).

Found no faults so far.

My mother has been in this home for nearly three months. She has settled amazingly well. I live close enough to visit a few times a week and bring her to my home once a week; she's happy to come out and happy to go back! Every time I go in, I am welcomed and made to feel able to join in if my mum is at an activity - which is very rewarding. Cannot fault the home at all - the staff are all incredibly kind and supportive!

Can only say from my personal experience that Snowdrop House have treated my father with great care and compassion. The staff have been professional at all times, and I feel very fortunate that my father is placed at Snowdrop House. My father is extremely happy there, and I would have no hesitation in recommending to family and friends.

As you enter Snowdrops House, you are immediately greeted by a cheerful receptionist sitting in a bright, modern foyer. After signing in, we were helped to find our relative. Walking through the home, we felt as if we were in a four-star hotel. It didn't feel at all institutionalised and smelt of fresh air and cleanliness. Our relative's room was beautiful, with modern furnishings and decor. It was spacious and bright with an excellent wet room ensuite., Her room looked out onto the pretty gardens and mature trees, where she could sit in the sunshine. On leaving Snowdrop Hosem we passed the dining room and were impressed with its look of a proper restaurant with white tablecloths on each table. The menu for the day was varied and tempting. Our relative, whom we visited today, looked very well cared for being clean in body and dressed with her hair looking pretty. She was happy, rested and enjoyed the peace of Snowdrop House after the noise of hospital. Consequently, her anxieties have vanished and she's enjoying her stay amongst such caring staff. Out grateful thanks to you all for a job well done.

The staff at Snowdrop gave my mum a wonderful last year, for which I can never thank them enough.

All staff were very caring for the whole time of being there. Any events of importance were communicated, especially during the Covid-19 issues. The staff were all conscientious in keeping themselves and the residents safe. Their following strict guidelines was challenging but much appreciated.

Value for money - was not a consideration when choosing.

My wife went into respite care for two weeks from Friday 11th February 2022. Two days before, I was taken round the first floor. I was so impressed by the standard of the room, the atmosphere and how happy people were, the care and patience of the staff. The manager answered all my questions and considerations. I am more than happy for my wife for long term care. A very grateful husband.

Outstanding care! Like a 5-star hotel! Lovely staff that go above and beyond. A welcoming smile makes residents feel at home. Organised, comfortable, safe environment. Best decision ever made for this family member. We cannot thank all the staff at Snowdrop House enough.

My auntie is very well looked after by the amazing staff. They are always very cheerful, very kind and can't do enough to ensure my auntie enjoys her stay. We love the building - more hotel than home - always clean and bright. Very, very pleased with the whole package.

In my experience of the three years, my relative was at Snowdrop, the staff have been caring and interactive. Any worries have been addressed and resolved. The residents are able to talk to the staff and are encouraged to join in with activities. All in all, a lovely environment.

My best friend of 40-years has been at Snowdrop House for a while now. All through this time, the staff, who also have had to cope with the Covid lockdown, looked after her as if she was their nan. Whenever I phoned because she was unable to use her mobile, whoever answered the phone, straight away offered to take the phone to her. Her family are always delighted with the way she is looked after. The staff are kind, thoughtful, and the care home management team always put the needs of the residents first. Bless you - you are all wonderful.

It’s such a hard decision to have to get care for your parents, but the nurses and the care team are a credit to the company. I honestly felt they had got to know and loved Mum. As a daughter, I could ask for nothing more.

The food is very good.

Great management and staff!