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Snowdrop House

Baldock Street, Ware, Hertfordshire SG12 9DT
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The staff could not be better, full of compassion. My family and I cannot praise them enoughTeresa D(Wife of Resident/Service User)
Snowdrop House, Ware
Snowdrop House, Ware
Snowdrop House, Ware

Snowdrop House in Ware delivers a full range of care services for older people, including residential, dementia and nursing care and respite services. The purpose-built home combines high-quality, personalised care with a luxurious lifestyle.

The home is bright and airy, with its own hair and beauty salon, café and cinema room. Each bedroom is individually styled with its own en-suite facilities. Many rooms also offer direct access to the beautiful gardens.

The...  

Care Provided by Snowdrop House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,887From £2,122
Residential Dementia CareFrom £1,982From £2,229
Nursing CareFrom £2,152From £2,421
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees

for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Snowdrop House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Clare Crow(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Parking

  • Parking on-site

Snowdrop House Reviews (126)

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10

Snowdrop House has a Review Score of 10 (9.950) out of 10, based on 36 reviews in the last 2 years. Over all time Snowdrop House has 126 reviews.

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Showing 126 reviews matching selected criteria
Review from Neil T (Nephew of Resident) published on 13 May 2025 Submitted via Website
Overall Experience
Snowdrop House were wonderful at helping through every step of a difficulty journey for my uncle and aunt after my aunt was admitted to hospital. Always so helpful, supportive, kind, patient and it was really appreciated at a difficult and anxious time, dealing with multiple issues.
Every since moving to Snowdrop they have received wonderful, tailored, thoughtful care.

Thank you to everyone at Snowdrop House!

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave such lovely feedback about your experience with Snowdrop House. We're so glad you felt supported on your journey of moving your aunt and uncle into residential care we're so pleased at well they've settled in.

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Review from Eamon T (Friend of Resident) published on 12 May 2025 Submitted via Website
Overall Experience

Very polite and kind staff. Very welcoming and very good with babies and dogs. Manager is very nice and all the staff and receptionists are super friendly. Very clean toilets and reception area, coffee and food on arrival.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave us feedback about your experience at Snowdrop House. We're so pleased to hear that your experience with us has been a positive one and look forward to seeing you again soon.

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Review from D C (Son of Resident) published on 8 May 2025 Submitted via Postal Card
Overall Experience

Dad's care needs have changed since he entered Snowdrop House and the home has met these wonderfully by being flexible and proactive. Staff are friendly, caring and professional. The activities laid on are stimulating and creative and can be tailored to the residents' needs. Management are clearly excellent but needs to be more visible to residents' next of kin. Would highly recommend Snowdrop to anyone.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave us feedback about your experience. We're so pleased to hear that you're happy with the care your dad is receiving and it's lovely to see him joining in with so many of the activities available at Snowdrop House. The home managers door is always open so please don't hesitate to speak to her at any-time.

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Review from L F (Daughter of Resident) published on 6 May 2025 Submitted via Website
Overall Experience
Always a pleasure to see mum have such excellent attentive care, in a friendly and responsive environment.

Struck today by the effort that's gone into the surroundings over Easter; new furniture, window boxes and fresh flowers everywhere. A really uplifting home away from home.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you for taking the time to leave us such lovely feedback about your experience. We're so pleased to hear that you're happy with the care and environment provided at Snowdrop House.

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Review from Yvonne S (Wife of Resident) published on 2 May 2025 Submitted via Website
Overall Experience

Extremely happy with the customer service and support from one member of staff and everyone at Snowdrop. From our initial enquiry, viewing, assessment, and the day of arrival we were very impressed and well looked after.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you for taking the time to leave us feedback about your experience at Snowdrop House, we're so pleased hear you were happy with the service and care provided. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and we look forward to seeing you again soon at Snowdrop House.

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Review from Lindsay S (Daughter of Resident) published on 29 April 2025 Submitted via Website
Overall Experience

Mum moved to Snowdrop House in November 2024. Moving mum from her own home was a difficult decision but it was obvious that her carers at home were struggling to help her with her mobility. Mum was assessed at home and her carers and I could tell straight away from his reactions to mum that Snowdrop House would be perfect for her. This was proved right - Mum moved in the next day and we haven't looked back! Mum is now on the Nursing ward and the care she is receiving is from a very kind and compassionate team and I would have no hesitation in recommending the home. The food is delicious and mum is always well presented, even while bed bound. The staff are cheerful and interested and respectful of their clients.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us a lovely review about your experience at Snowdrop House. The care team will be delighted you're so pleased with the care they're providing for your mum, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from S K (Son of Resident) published on 1 April 2025 Submitted via Postal Card
Overall Experience
My experince and observation of the home, management and staff generally had proven to be very good. The care that my father had received had often surpassed all expectations. Sometimes action has not been as quick as hoped for in various situations, but this could be due to miscommunication. Overall, very relaxed and they do a great job.

Thoroughly recommend and very pleased generally.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave us feedback about your experience. At Snowdrop House we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. If you have any-thing you'd like to discuss regarding your loved one's care with the home manager please be assured their door is always open.

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Review from S C (Son of Resident) published on 12 March 2025 Submitted via Website
Overall Experience
My mother initially went into Snowdrop House for a 2 week respite period for back pains. Her initial settling in period was extremely difficult for her, but with the wonderful help of the staff and management she quickly began to find her feet and enjoy living there. In fact her two week respite has turned into her new full time home.

I can't speak highly enough of Snowdrop House, it really is a wonderful place for my mum to live. I would say she's done more living in Snowdrop House than she did in the last 5-10 years of living in her own home.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave us such a wonderful review about you experience with Snowdrop House, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It's our pleasure to be able to take care of your lovely mum.

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Review from Susan S (Daughter of Resident) published on 6 March 2025 Submitted via Postal Card
Overall Experience
Dad had to come into care at very short notice 23rd December 2024. A traumatic time for Dad and us as a family - but the absolute kindness, care and respect for Dad has and continues and to be faultless.

We are so very grateful to every member of the staffing team - and Dad tells me how very kind everyone is to him.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us such a lovely review about your experience at Snowdrop House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from James C (Son of Resident) published on 23 February 2025 Submitted via Website
Overall Experience
Thank you for looking after my dad during his respite stay with you in Jan 2025.
Your staff are friendly and professional and your purpose-built care home is well designed with an open and airy feel to it.
There's a lovely warm and caring atmosphere throughout Snowdrop House from the cafe on the ground floor up to the cosy seating areas, dining rooms and bedrooms on the other floors.

My dad regained strength during his stay and was able to return home after 2 weeks of care.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you very much for taking the time to leave us feedback about your experience at Snowdrop House. We're so pleased to hear you were happy with the care provided for your dad whilst he stayed with us.

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Review from Carole D (Wife of Resident) published on 3 February 2025 Submitted via Website
Overall Experience

My late husband was a resident at Snowdrop House for 18 months. I cannot praise the staff enough for how well they looked after him especially during his last few days. In the early stages he loved sitting in the cafe having a homemade cake and cup of tea. It is such a homely and welcoming care home which we will be ever grateful for.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us such lovely feedback about your experience at Snowdrop House. We're so pleased you were happy with the care provided for your husband.

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Review from Andy O (Son of Resident) published on 17 December 2024 Submitted via Website
Overall Experience

I was seeking a local nursing home for my Dad, one which could provide the 24-hour care that he required, for the final few weeks of his life. The Snowdrop customer care team visited his home first and was exceptional, he was treated kindly and he was put at ease immediately. They offered a room the very next day and made all the arrangements, making it a very easy decision for me and the rest of our family. Once at the Home, their ethos to care and attention was seen throughout all members of staff, whether the care team, nurses, management, catering, cleaning team, or groundsmen, every single person had a smile, would say hello to you every time you visited, every person knew Dad by name too. Their activities are endless and exciting, quickly put not only me at ease, with the expert care 24 hours a day, but most importantly, he was so comfortable there and it allowed him to be himself. Amazing team, you would be very welcome if you chose Snowdrop for the care of a loved one

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for the kind words about Snowdrop House and our team here. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. It was our absolute pleasure to be able to care for your lovely dad.

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Review from R S (Friend of Resident) published on 31 October 2024 Submitted via Website
Overall Experience

Such a beautiful, welcoming care home. You are welcomed by a friendly face, management always says hello and asks me how I am. The cafe has homemade cakes and I've noticed the ambulance crews also pop by. My friend loves being here and calls the carers her family, they are so kind and thoughtful. There is always something to do, I love visiting I wouldn't hesitate to recommend it.

Reply from Reviews Team, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us feedback about your experience at Snowdrop House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Elizabeth L (Daughter of Resident) published on 25 October 2024 Submitted via Postal Card
Overall Experience

You have looked after Mum so well in her final days. You have been supportive of us and Mum and treated her with dignity and compassion. All of the staff on the second floor are fantastic, so kind, friendly and nothing is too much trouble. Thank you.

Reply from Reviews Team, Reviews Team at Snowdrop House

Thank you for taking the time to leave us such kind words about your experience at Snowdrop House. We're so glad you felt supported during such a difficult time. Your feedback will be passed on to everyone who looked after your lovely mum.

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Review from E R (Daughter of Resident) published on 14 October 2024 Submitted via Postal Card
Overall Experience

Snowdrop House has exceeded my and my family's expectations. This was Mum's second care home and this was obvious this was the place for her. She is very happy and I genuinely feel she is loved and treated with so much dignity. It breaks my heart that she is no longer at home but I truly feel she now feels at home there.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to write such kind words about Snowdrop House and the team. It's our absolute pleasure to be able to look after your lovely mum.

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Review from C F (Wife of Resident) published on 2 August 2024 Submitted via Postal Card
Overall Experience

Friendly, relaxed atmosphere. Cafe in the entrance area very helpful as self-service and a quiet place to bring my husband down to from the dementia floor above. Stop. Very attentive and reassuring. Garden is lovely with different areas to visit. Phone sometimes not answered as maybe staff low at times.

Reply from Samantha Debenham, Reviews Team at Snowdrop House

Thank you for your lovely kind words about our facilities and colleagues. We just want to reassure you that we always have the correct amount of staff on shifts and there is always someone on reception but sometimes they may not always be someone to answer the phone on the suites if all colleagues are delivering care and activities.

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Review from S T (Daughter of Resident) published on 3 June 2024 Submitted via Website
Overall Experience

Snowdrop House was so lovely in my mum’s last two weeks. The care was so lovely and thoughtful to keep her comfortable. Thank you for your kindness and humility. It was really appreciated by all the family. I shall miss the staff and the hospitality.

Reply from Reviews Team, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us such kind feedback about your experience at Snowdrop House. Your comments will be passed onto the care team who looked after your mum, and they'll be so happy to know you were pleased with the care they provided.

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Review from M T (Nephew of Resident) published on 20 May 2024 Submitted via Postal Card
Overall Experience

I visited twice to see my aunt. I was so impressed with the facilities, care and dignity in the way she is being cared for. She is in her last days, I leave this weekend to return to Canada knowing she is in such wonderful hands. Thank you.

Reply from Jade Rackham, Reviews Team at Snowdrop House

Thank you so much for taking the time to leave us such kind feedback about your experience at Snowdrop House. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from K D (Partner of Resident) published on 29 April 2024 Submitted via Postal Card
Overall Experience

My partner was admitted to Snowdrop House in an emergency from the hospital on the 15th of February and stayed until the 12th of April 2024. She was treated very well by all the staff, I feel she was happy there. However, the cost was very high and I had to move her to another home.

Reply from Reviews Team, Reviews Team at Snowdrop House

Thank you for sharing your feedback, we are pleased to hear you were happy with the care and lifestyle your partner received and that she settled well. At Snowdrop House we're committed to delivering the highest standards of care to residents living at our home whilst providing meaningful activity and bright, safe, and hygienic surroundings.

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Review from J S (Daughter of Resident) published on 8 April 2024 Submitted via Website
Overall Experience

Absolutely awful. Institutional, residents all packed into the small lounge, near the office, often no music on, no TV, no activities. I'm so glad my mums not there any more. Dementia residents are put on the middle floor with no access to gardens. It's very overpriced and when the resident runs out of money they have to leave. The food is very modern, not traditional.

Reply from Samantha Debenham, Reviews Team at Snowdrop House

We are very saddened to read your review, as all residents at Snowdrop House are very well cared for by our passionate team. Creating a meaningful and fulfilled lifestyle with tasty food for everyone in the home is what we pride ourselves on. Our teams regularly speak with residents to gather what...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 June 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (42) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Snowdrop House.

Awards / Recognitions (118)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Snowdrop House.

Meet the Team (1)

Clare Crow
Clare CrowJob Title:Home ManagerJoined: 2014

I have been working in the care sector for 20 years, qualifying in Cambridge and specialising in respiratory and end-of-life care. In my career so far, I have undertaken a wide variety of roles all over the country, including a care case manager for the East of England. I have also worked for the prison service, a wide range of hospitals and care homes, and people with challenging behaviour. I have also been awarded an Accreditation ‘Bronze’ in Nutrition and Dietetics.

I started work with Care UK in September 2014, and I believe that to be an effective team member, you need to have a positive attitude, be caring, respectful and approachable, and have a good sense of humour!

My favourite part of the working day is motivating the staff to ensure the residents are the main focus, creating memorable moments, laughter, and joy. My biggest professional challenge so far has been saving a person's life and then continuing to watch them grow and flourish.

In my spare time, I enjoy travelling, spa days and have a huge interest in guide dogs and caring for animals.

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