
The staff could not be better, full of compassion. My family and I cannot praise them enoughTeresa D(Wife of Resident/Service User)



The staff could not be better, full of compassion. My family and I cannot praise them enoughTeresa D(Wife of Resident/Service User)



Snowdrop House in Ware delivers a full range of care services for older people, including residential, dementia and nursing care and respite services. The purpose-built home combines high-quality, personalised care with a luxurious lifestyle.
The home is bright and airy, with its own hair and beauty salon, café and cinema room. Each bedroom is individually styled with its own en-suite facilities. Many rooms also offer direct access to the beautiful gardens.
The...
Care Provided by Snowdrop House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Snowdrop House for full pricing details and T&Cs.
Contact Snowdrop House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Clare Crow(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Parking
- Parking on-site
Snowdrop House Reviews (126)
Snowdrop House has a Review Score of 10 (9.950) out of 10, based on 36 reviews in the last 2 years.
Over all time Snowdrop House has 126 reviews.
The staff are very kind to me and my partner and always make us feel very welcome and involved. I can't recommend this home highly enough.
Thank you very much for taking the time to leave us such a lovely review. At Snowdrop House we set a high standard for ourselves, so we are really pleased to hear that your experience with us has been a positive one.
A wonderful experience, probably best ever home visited.
Thank you very much for taking the time to leave us feedback about your experience. We're so pleased to hear that you were happy with the care provided for your mum.
Snowdrop House treated my father with kindness and respect during his time there. He recently passed after a short illness, and I cannot fault the care he received. He passed with dignity, and that was a great comfort to the family. The staff were supportive and helpful during this difficult time.
Thank you for taking the time to leave us feedback about your experience. We're so glad you found comfort in the care your dad received and your kind words will be passed to the care team who looked after him.
Even though my mother only stayed for a month, I would highly recommend Snowdrop House. All staff were kind, polite and always greeted you with a smile.
Thank you so much for taking the time to leave us feedback about your experience, Elaine. We loved having your mum stay at Snowdrop House and hope she will come and visit again in the future.
We're so glad we chose Snowdrop House. They all look after my husband very well. The food is exceptional, always very tasty. Activities are very good. Nursing staff have not got my husband's diabetes under control, the first time for many years. All in all, Snowdrop House was definitely the right care home for my husband. Would definitely recommend it to anyone looking for 24-hour care for their loved ones.
Thank you very much for taking the time to leave us feedback about your experience at Snowdrop House Diana. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My mum has been at Snowdrop two years and now lives on the nursing floor after moving up from the care floor. I cannot rate this home high enough, the level of care she receives is excellent. All the staff are friendly and above all caring. I sleep at night knowing Mum is getting the best care.
Thank you so much for taking the time to leave us feedback about your experience at Snowdrop House Eric. We're so pleased that you're happy with the care provided by our nurses and care staff and we love having your mum as part of our Snowdrop family.
Very pleased with the whole package of care.
Hi Gillian, thank you for your review of Snowdrop House, we are so pleased to hear that you're very happy with the care provided by the team.
On the whole, everything seems to run satisfactorily after a few teething problems. There still seems to be an issue with the food not being hot enough. The staff are friendly and helpful and overall a very happy atmosphere.
Thank you for your kind words about the team and the atmosphere at Snowdrop House, we are delighted to hear this. Sorry to read your comment regarding the temperature of the food, residents dining experience is highly important to us, and we always aim to deliver high quality, tasty warm nutritious...
I find Snowdrop House very inviting, safe and friendly when I visit my father. The carers always ensure I am kept up to date with my dad's well being and anything that may have occurred since last visit. Staff always smiling and happy to assist whenever possible. I feel at ease knowing my dad's care is 100% their priority.
Snowdrop House is a caring community, particularly addressing the needs of residents. The staff are very friendly, courteous and considerate at all times. This care home is well managed and is maintained to a good standard. There are many activities arranged and encouraged for residents of all abilities, even if participation is limited to watching in some instances.
Mum was in bed after a chest infection. All staff who popped in were kind, jovial and upbeat. They are all very caring and treated Mum as a family member.
Hi Chris, thank you so much for taking the time to leave us feedback about your experience. We're so pleased that Mum feels like a member of the Snowdrop family. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Snowdrop House is a lovely home. Our friend has been living here for the past few years and we cannot think of a better place for her. Thank you to all the staff at Snowdrop House.
My time at Snowdrop has made my everyday look at life new and every day a new day. If the next years are as happy as the last, it will do for me. From the gardener to our lovely home manager, do everything every day to make us happy.
We had a very good experience. Lovely care home which was a perfect size, as in not too large and provided the opportunity to get to know staff and residents alike in a relaxed and friendly environment. Staff both professional and friendly and always sought to help with any queries/issues we had. We felt quite sad to say 'goodbye'. Rooms and furnishings of a good standard. Food very good and plentiful. Entertainment coordinator wonderful. All in all, a very positive experience from a family perspective. Thank you!
My father spent ten months in Snowdrop House and I found the whole experience to be easy going in regards to visiting and the communication between the staff and myself. The care home is very modern and bright and always very clean and the staff I found were very friendly and kind and always helped and looked after my father in the best way possible. I would like to have been able to mention certain individuals who were so very friendly and genuinely cared about the wellbeing of the residents. Overall I found the experience positive and would definitely recommend Snowdrop House. Thanks.
My mother lived at Snowdrop House for the last six months of her life. What struck us, most of all was how the staff treated her with dignity, a sense of humour and genuine kindness. Mum very quickly felt at home - due mainly to the fact that she liked the staff. While the facilities are great, Mum particularly enjoyed the activities and had a go at things I never thought she would - a tribute to the energy and enthusiasm of the staff organising the activities. As relatives, we were always welcomed and felt included in her care. In her final days, the staff showed real sensitivity and tact at a very difficult time, for which we're very grateful.
Hi Chris, thank you very much for taking the time to leave us this lovely feedback about your experience. At Snowdrop House Care Home - Care UK, we set a high standard for ourselves, so it's lovely to hear that your mother settled in so well and enjoyed staying at the home and joined in on our...
Lovely coffee and cake facilities.
Friendly, helpful and kind staff.
Every single member of staff has been unfailingly kind and thoughtful to both my father and to us, his family. The medical staff have provided such relief and good, steady professional advice which helped prepare us for the next stage of Father's life. Thank you for the warmth and guidance, this home is very special and we don't know how we would have managed without it.
It's a lovely place. They cared for and looked after my mum when she was at end of life care. The staff were brilliant, very welcoming and very nice. Would highly recommend it. I could not have wished for a better place for my mum.
The staff at Snowdrop House are wonderful. During the time Mum stayed at Snowdrop, our mum was cared for with love and kindness. In such difficult times, we were always greeted with a smile when we visited, and we felt secure that Mum was happy and well-loved by the team. Communication was excellent, and we were well-informed of any routines and events. We have such special memories of the Christmas Carol Concert in the garden - to share in the joy of both staff and residents was wonderful! We will always be grateful that Mum was able to spend this last phase of her life at Snowdrop, being cared for by such an amazing team. Thank you from the bottom of our hearts.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 June 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Snowdrop House.
Accreditations
There are no accreditations posted yet for Snowdrop House.
Meet the Team (1)

I have been working in the care sector for 20 years, qualifying in Cambridge and specialising in respiratory and end-of-life care. In my career so far, I have undertaken a wide variety of roles all over the country, including a care case manager for the East of England. I have also worked for the prison service, a wide range of hospitals and care homes, and people with challenging behaviour. I have also been awarded an Accreditation ‘Bronze’ in Nutrition and Dietetics.
I started work with Care UK in September 2014, and I believe that to be an effective team member, you need to have a positive attitude, be caring, respectful and approachable, and have a good sense of humour!
My favourite part of the working day is motivating the staff to ensure the residents are the main focus, creating memorable moments, laughter, and joy. My biggest professional challenge so far has been saving a person's life and then continuing to watch them grow and flourish.
In my spare time, I enjoy travelling, spa days and have a huge interest in guide dogs and caring for animals.
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