We have seen our mum come to life since being at RiversideJean W(Daughter of Resident/Service User)
The nursing staff are first-class, very experienced and available at all hoursKevin O(Son-in-law of Resident/Service User)
The design of the home makes the place feel just like a home, warm and welcoming.Marion C(Friend of Resident/Service User)
We have seen our mum come to life since being at RiversideJean W(Daughter of Resident/Service User)
The nursing staff are first-class, very experienced and available at all hoursKevin O(Son-in-law of Resident/Service User)
The design of the home makes the place feel just like a home, warm and welcoming.Marion C(Friend of Resident/Service User)
Riverside Place is situated on the banks of the River Lea in walking distance to Ware town centre, the home provides quality residential, nursing and dementia care on a permanent and short stay basis. They love learning as much as they can about the people they care for, so your loved one’s time and care is person-centred and tailored to their individual needs, interests and preferences.
There are many different enticing...
Riverside Place is situated on the banks of the River Lea in walking distance to Ware town centre, the home provides quality residential, nursing and dementia care on a permanent and short stay basis. They love learning as much as they can about the people they care for, so your loved one’s time and care is person-centred and tailored to their individual needs, interests and preferences.
There are many different enticing spaces to relax in – from the bistro and cinema on the ground floor, the quiet lounges dotted around the home to the rooftop orangery with balconies overlooking the river. The home understands that residents like to continue to look and feel their best, so the hair salon is open regularly for beauty treatments and pamper sessions.
Mealtimes are an important part of daily life and they know eating well and the social experience of dining are key to health and wellbeing. The home's chefs select a different menu each day, creating lots of home-cooked dishes with fresh ingredients to choose from. Using their in-depth knowledge of nutrition, they cater for any special diets and needs.
Each of the bedrooms at Riverside Place is beautifully furnished and have ensuite facilities and residents are also welcome to decorate it with their own treasured items, pictures and pieces of furniture if they wish.
Dementia training equips staff with the knowledge to highlight the importance of meaningful activities and a stimulating environment for people living with dementia whilst always addressing clinical care needs.
At Riverside Place residents feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle. If you’re a little unsure of what type of care is needed, or would like to move in as a couple, they’re happy to help with the details.
Contact Riverside Place to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Riverside Place for full pricing details and T&Cs.
Riverside Place has a Review Score of 9.6 (9.627) out of 10, based on 19 reviews in the last 2 years.
Over all time Riverside Place has 78 reviews.
I feel well looked after all the time now, it feels secure and safe. The staff are lovely and there is plenty to keep me busy and entertained during the day.
I feel well looked after all the time now, it feels secure and safe. The staff are lovely and there is plenty to keep me busy and entertained during the day.
Very friendly always welcoming + plenty of drinks available + cakes. Always nice + tidy + + clean whatever time of the day you come lovely spending time out in the garden in the sunshine.
Very friendly always welcoming + plenty of drinks available + cakes. Always nice + tidy + + clean whatever time of the day you come lovely spending time out in the garden in the sunshine.
Hi Pauline, Thank you very much for taking the time to leave us feedback about your experience.
At Riverside Place we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
lovely home, friendly staff always made to feel welcome, Great activities with the residents.
lovely home, friendly staff always made to feel welcome, Great activities with the residents.
Thank you very much for taking the time to leave us feedback about your experience.
At Riverside Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
The present manager has already made a good impression and is hearing what the Residents are asking for. Basics, such as maintaining the garden, cleaning the...
The present manager has already made a good impression and is hearing what the Residents are asking for. Basics, such as maintaining the garden, cleaning the pigeon poo(!) are being addressed. Interaction with both residents + families visiting each floor and letting people know he is there is important. He certainly seems to be delivering.
Thank you for your kind words. Residents and their families are at the heart of everything we do at Riverside Place, so to hear our Home Manager is making positive change and addressing any garden issues is wonderful. At Riverside Place we hold ourselves to a high standard and therefore we...
Thank you for your kind words. Residents and their families are at the heart of everything we do at Riverside Place, so to hear our Home Manager is making positive change and addressing any garden issues is wonderful. At Riverside Place we hold ourselves to a high standard and therefore we appreciate all feedback so we can continually look to improve and ensure the delivery of high quality care. Thank you very much for taking the time to leave us feedback.
My mum originally came for respite but has continued to stay until her operation in hospital. All the staff are friendly, my mum has been cared for really well, I would definately recommend this care home
My mum originally came for respite but has continued to stay until her operation in hospital. All the staff are friendly, my mum has been cared for really well, I would definately recommend this care home
Thank you very much for taking the time to leave feedback about your experience.
At Riverside Place we set a high standard for ourselves, so we are delighted to hear how your mum's respite stay was a success and she has been cared for very well.
Many thanks,Stuart
During Dad's 10 months in Riverside, he was looked after with the greatest care and attention. The staff were kind and caring, always treating Dad with respect and following his wishes. Any concerns about his health were addressed promptly, and as a family we were always kept informed. The staff...
During Dad's 10 months in Riverside, he was looked after with the greatest care and attention. The staff were kind and caring, always treating Dad with respect and following his wishes. Any concerns about his health were addressed promptly, and as a family we were always kept informed. The staff were always welcoming and friendly to family and visitors.
Hi Sue, thank you very much for taking the time to leave feedback about your experience.
At Riverside Place we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks,the Care UK team
On transferring to Riverside Place from hospital, Irene's health seemed to rapidly improve due to good physical & mental stimulation she received. A different person within 4 days. Thanks. Ambulance transfer problems promptly resolved by your staff. Irene seemed happy & content whilst in your care...
On transferring to Riverside Place from hospital, Irene's health seemed to rapidly improve due to good physical & mental stimulation she received. A different person within 4 days. Thanks. Ambulance transfer problems promptly resolved by your staff. Irene seemed happy & content whilst in your care & made a number of new friendly. Many thanks for taking care of her & nurturing her back to health.
Thank you for taking the time to write us a review and share your experiences of Riverside Place. It was a pleasure to care for your wife, and we were delighted to see the progress she made in such a short time. Please don't hesitate to ask if there is ever anything more we can do to support her.
My opinion of Riverside Place has not changed since I came here 3 years ago, and soon found this was where I wanted to be. All the staff continue to be kind and helpful and never fail us in any way, and have become our friends and family. There are no rules or regulations and we are free to live...
My opinion of Riverside Place has not changed since I came here 3 years ago, and soon found this was where I wanted to be. All the staff continue to be kind and helpful and never fail us in any way, and have become our friends and family. There are no rules or regulations and we are free to live and do as we please - similar to being at home but having friends and activities around you when you want them - and NO CHORES. Lovely rooms and a peaceful and well adapted garden. All is good.
Thank you for such a warm and uplifting review of Riverside Place. It's wonderful to hear that, three years on, you still feel at home and supported by a team you now consider friends. Your words truly reflect the kind of community we strive to create-independent, welcoming, and filled with meaningful connections.
Riverside place provides lots of activities and makes Mum happy, it's very welcoming and friendly.
Riverside place provides lots of activities and makes Mum happy, it's very welcoming and friendly.
Thank you for your kind words. We're so glad to hear your mum feels safe and happy at Riverside Place. Supporting residents living with Alzheimer's with compassion and reassurance is something the whole team takes seriously, so it's lovely to know that has made a difference. We really appreciate you sharing this.
Overall we have been more than happy with the care and compassion mum has received at Riverside. Due to her alzheimers she has good and bad days but we are confident she gets the support she needs. She is generally happy to be there and she absolutely adores the staff who make her feel safe and...
Overall we have been more than happy with the care and compassion mum has received at Riverside. Due to her alzheimers she has good and bad days but we are confident she gets the support she needs. She is generally happy to be there and she absolutely adores the staff who make her feel safe and loved. There is room for improvement in certain areas but the positives far outweigh this.
Thank you for your thoughtful feedback. We're so pleased to hear your mum feels safe, supported and cared for at Riverside, especially on the more difficult days. Your recognition of the team's compassion means a great deal, and your comments about areas for improvement are equally appreciated and will be taken on board.
My mother has been in Riverside Place for 18 months. She has dementia. I am generally pleased with her overall care and the facilities which are provided. There are a few small issues which arise from time to time. Food is consistently of a reasonable standard and entertainment staff work pretty...
My mother has been in Riverside Place for 18 months. She has dementia. I am generally pleased with her overall care and the facilities which are provided. There are a few small issues which arise from time to time. Food is consistently of a reasonable standard and entertainment staff work pretty hard with a variety of activities on offer. I do think it is over priced.
Thank you for your honest review of Riverside Place. We're glad to hear you're generally pleased with the care and facilities, and that your mother has had access to engaging activities and consistent support. We appreciate your comments on value and will ensure your feedback is noted and shared with the appropriate team.
My mother's room was well...
I would highly recommend Riverside.
Thank you for taking the time to leave such a thoughtful and detailed review of Riverside Place. It's wonderful to hear how well your mother settled in and that her experience exceeded expectations. We're especially pleased that she felt genuinely cared for and safe during her stay. Your...
Thank you for taking the time to leave such a thoughtful and detailed review of Riverside Place. It's wonderful to hear how well your mother settled in and that her experience exceeded expectations. We're especially pleased that she felt genuinely cared for and safe during her stay. Your recommendation means a great deal to the whole team, and we'll be glad to welcome her back whenever the time is right.
Mum chose to stay at Riverside for a weeks respite- she stayed for 3 weeks and was sad to leave- but home beckoned! I can't say enough good things about the staff who were lovely, cheerful and nothing was too much bother for them. Room with garden access was ideal and lovely to be able to access...
Mum chose to stay at Riverside for a weeks respite- she stayed for 3 weeks and was sad to leave- but home beckoned! I can't say enough good things about the staff who were lovely, cheerful and nothing was too much bother for them. Room with garden access was ideal and lovely to be able to access the garden.
Thank you for your kind words about your mum's stay at Riverside Place. We're so pleased she felt so at home during her respite-and that leaving was a little bittersweet! It's great to hear the team's cheerful and helpful approach made a lasting impression, and that the garden access added to her comfort.
My sister has been a resident since Oct 2019, she is well cared for with all her basic care needs met. She has been in bed for over 2 years but never had bedsores, which can be a problem for those bedridden. I consider this a basic indication that she is receiving good care. My sister always looks...
My sister has been a resident since Oct 2019, she is well cared for with all her basic care needs met. She has been in bed for over 2 years but never had bedsores, which can be a problem for those bedridden. I consider this a basic indication that she is receiving good care. My sister always looks clean and her nighties changed regularly. The activities team arrange daily events for those able to attend; they have imagination spare! Always appropriate to ability.
Thank you for your thoughtful review of Riverside Place. It's reassuring to hear your sister has been so well cared for over the years, and that her needs are consistently met with attention and dignity. We're especially pleased you've recognised the creativity and inclusivity of our activities team-they'll be delighted to know their efforts are appreciated.
Very happy with Riverside Place. Staff lovely and caring.
Very happy with Riverside Place. Staff lovely and caring.
Thank you for your kind words about Riverside Place. We're so pleased to hear you're happy with the care and that our team's warmth and kindness have stood out. Your feedback means a great deal to us.
Our dad was a resident at Riverside Place for 8 months. During his stay we were very happy with the care that he received, and all staff were kind, considerate and responsive to all our requests and to dad's needs. The environment was calm, clean and nicely decorated with a lovely welcoming...
Our dad was a resident at Riverside Place for 8 months. During his stay we were very happy with the care that he received, and all staff were kind, considerate and responsive to all our requests and to dad's needs. The environment was calm, clean and nicely decorated with a lovely welcoming reception including the bistro care where many activities take place. The entertainment staff were particularly kind including dad in as many activities as he could manage and the hospitality team arranged a lovely room for us to celebrate dad's birthday including a lovely homemade cake. The nursing team were approachable and compassionate to dad's needs. We would highly recommend this nursing home to anyone who is facing the difficult decision of having to find somewhere for their loved one.
Thank you so much for your kind words and for sharing your experience at Riverside Place. It means a great deal to us to know that your dad felt well cared for and that you and your family found comfort in the support and kindness of our team. We're especially pleased that you were able to...
Thank you so much for your kind words and for sharing your experience at Riverside Place. It means a great deal to us to know that your dad felt well cared for and that you and your family found comfort in the support and kindness of our team. We're especially pleased that you were able to celebrate his birthday in a special way. Your recommendation is appreciated, and we're honoured to have been a part of your dad's journey. Wishing you and your family all the very best.
Mum has settled in very well. She's hard to please, but often comments that the staff are lovely and any issues, they phone us straight away. A few months into moving in, she celebrated her 90th birthday at the home. The team provided wonderful food and service, at a reasonable cost, and nothing...
Mum has settled in very well. She's hard to please, but often comments that the staff are lovely and any issues, they phone us straight away. A few months into moving in, she celebrated her 90th birthday at the home. The team provided wonderful food and service, at a reasonable cost, and nothing was too much trouble (e.g. bringing balloons and decorations in ahead of time). She will "remember it forever". Day-to-day care seems fantastic, and Mum looks and feels better. She's eating well, taking her medications properly, and taking part in activities. She wasn't doing any of these on her own. The rooms are spacious and comfortable. Very happy so far.
Thank you for taking the time to write us such a lovely review, our team prides itself on our ability to provide person-centred care that is as unique as the individuals we care for and we're glad we've been able to help Mum settle in and enjoy her home at Riverside Place. It's fantastic seeing her...
Thank you for taking the time to write us such a lovely review, our team prides itself on our ability to provide person-centred care that is as unique as the individuals we care for and we're glad we've been able to help Mum settle in and enjoy her home at Riverside Place. It's fantastic seeing her looking healthier, eating well, and enjoying the many activities our team put on. We're glad she enjoyed her birthday celebration too! Thank you again for sharing this wonderful feedback, our team will be delighted to hear it!
Excellent care, friendly staff, good food, and nice environment. My Aunty was well cared for during her 4-week stay in respite care. I was so impressed. We also had a family birthday and utilised their special room for events. It was prepared by a particular staff member who did a brilliant job...
Excellent care, friendly staff, good food, and nice environment. My Aunty was well cared for during her 4-week stay in respite care. I was so impressed. We also had a family birthday and utilised their special room for events. It was prepared by a particular staff member who did a brilliant job getting the room ready.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your auntie received such great care at Riverside Place. We will pass on your kind comments to the whole team.
Riverside Place was recommended to me first by my hairdresser. From the beginning, it was very welcoming and felt/appeared more like a hotel than a care home. The carers, catering, and hospitality staff are so kind, caring, and "go the extra mile" to help - unfortunately, like everywhere else, they...
Riverside Place was recommended to me first by my hairdresser. From the beginning, it was very welcoming and felt/appeared more like a hotel than a care home. The carers, catering, and hospitality staff are so kind, caring, and "go the extra mile" to help - unfortunately, like everywhere else, they are understaffed and are not allocated enough time per resident. Luckily, I'm mobile and able to do things for myself but I hoped to get more assistance. Sadly, it's very expensive and I couldn't afford to stay any longer.
Thank you for taking the time to leave us a review. We're happy to hear that you found the home welcoming and felt the carers, catering, and hospitality staff were all kind and caring at Riverside Place. We are always looking to learn and improve from any feedback we receive, and we have shared your comments with the team.
The food is good and plentiful. The nurses inform us of any medical issues.
The food is good and plentiful. The nurses inform us of any medical issues.
Thank you for taking the time to leave us such a fantastic review! We're so pleased to hear that your sister is receiving such great care at Riverside Place and will pass on your kind comments to the whole team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I joined Care UK in 2018 as a Team Leader. During that time, I developed a real passion for delivering high-quality care and supporting both...
I joined Care UK in 2018 as a Team Leader. During that time, I developed a real passion for delivering high-quality care and supporting both residents and staff. I later achieved my PIN as a registered nurse, which was an important milestone in my career and allowed me to take on greater clinical responsibilities. Over the years, I progressed into leadership roles, and in 2024 I became Deputy Clinical Manager.
This role helped me strengthen my leadership skills, develop my understanding of operational and financial responsibilities, and gain valuable experience overseeing clinical standards and supporting teams. Through these experiences, I realised that becoming a Home Manager would allow me to make an even greater impact not only on the quality of care residents receive, but also on the culture and development of the whole team within the home.
I started as Home Manager at Riverside Place in February this year, and my first weeks have been very positive. I’ve spent time getting to know the residents, families and the team, which has been incredibly rewarding. The staff are passionate and dedicated, and there is a strong sense of community within the home. My focus so far has been on listening, understanding how the home operates, and working closely with the team to continue building a positive and supportive environment for both residents and colleagues.
What really stands out about Riverside Place is the warm and welcoming atmosphere. The team genuinely cares about the residents and takes pride in making the home feel like a true community. The relationships between residents, families and staff are very strong, and there is a real focus on providing personalised care that respects each resident’s preferences, dignity and independence.
My advice would be to visit the home, meet the team, and spend time experiencing the atmosphere. A good care home should feel welcoming, supportive and safe. It’s also important to ask questions and make sure you feel comfortable with the care being provided. The right home should not only meet clinical needs but also support residents’ wellbeing, independence and quality of life.
The care home lists weekly fees per person from £1,875 for residential care (respite from £2,109), from £1,945 for residential dementia care (respite from £2,188), from £2,155 for nursing care (respite from £2,424) and from £2,225 for nursing dementia care (respite from £2,503). Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 72 Single Rooms.
Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette are some of the Facilities & Services.
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside Place to verify any information. View our terms and conditions. Riverside Place has an Enhanced Service -what an Enhanced Service includes.