
We have seen our mum come to life since being at RiversideJean W(Daughter of Resident/Service User)

The nursing staff are first-class, very experienced and available at all hoursKevin O(Son-in-law of Resident/Service User)

The design of the home makes the place feel just like a home, warm and welcoming.Marion C(Friend of Resident/Service User)

We have seen our mum come to life since being at RiversideJean W(Daughter of Resident/Service User)

The nursing staff are first-class, very experienced and available at all hoursKevin O(Son-in-law of Resident/Service User)

The design of the home makes the place feel just like a home, warm and welcoming.Marion C(Friend of Resident/Service User)

Riverside Place is situated on the banks of the River Lea in walking distance to Ware town centre, the home provides quality residential, nursing and dementia care on a permanent and short stay basis. They love learning as much as they can about the people they care for, so your loved one’s time and care is person-centred and tailored to their individual needs, interests and preferences.
There are many different enticing...
Care Provided by Riverside Place
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 72 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Riverside Place for full pricing details and T&Cs.
Contact Riverside Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Costel Marcu(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (72)
- Single Rooms with ensuite Wet Room (72)
Parking
- Car parking onsite to the front of the building
Riverside Place Reviews (75)
Riverside Place has a Review Score of 9.6 (9.559) out of 10, based on 22 reviews in the last 2 years.
Over all time Riverside Place has 75 reviews.
Such a beautiful care home, cannot fault it in any way. My uncle simply loves living here and he too cannot praise the home and all the staff enough.
I am most impressed by how approachable all the staff are, from the top down, and how willing they are to solve any issues for Dad. The Head of Care has been very helpful and pro-active with Dad's medical needs and Dad's key worker is extremely patient and caring. I can see how comfortable Dad is with him, which is such a relief to know that he is being well looked after. Thank you.
The place has been beautifully designed (it already won an award) and the sunlight and space make an enormous difference to my mother's quality of life. She eats well too.
As Riverside Place is quite new, it is not yet full. Fingers crossed the standards remain as high once all the residents it's designed for are in place.
Riverside Place is a truly wonderful care home. My dad first stayed here for a respite week last December and surprised himself by how very much he enjoyed it. When Dad needed 'end of life' care he was happy to be welcomed back into Riverside Place. He was met by familiar smiling faces who all had a very personal greeting for him and he was able to relax into this warm friendly happy environment very quickly. Dad was given outstanding care by so many amazing people here and the care that was given was genuine and personal. Every member of staff that we met was without fail kind and dedicated. As a family, who were saying goodbye to a deeply loved dad, grandad and uncle, we too were looked after by the lovely staff. These last few precious days were calm and comfortable and very special to us. I cannot thank the manager and all the team enough for this gift. I would unhesitatingly recommend Riverside Place to anyone.
I've only been at Riverside Place for 2 weeks and am well satisfied with the treatment I'm receiving. The staff are like one of my own.
My husband was well cared for and the staff kept him occupied quite a lot. I was always made to feel very welcome.
I work for the NHS Ambulance services and I go into many care homes as part of my job to see and treat patients, so I can see how different care homes work and appreciate. However, this care home is by far the best I have been into. The care. Support towards both residents and next of kin is outstanding. They meet every need the resident's demands and action things straight away. All the staff are friendly and approachable and always happy to help.
Immediately offered tea/coffee/biscuits.
Beautiful environment, inside and out.
Reassured that our aunt is being well looked after.
We have been completely satisfied with all aspects of care: staffing, accommodation, care, etc. Attention to detail is particularly appreciated - layout of building, garden and rooms.
A truly lovely place to be a resident and also a visitor. A beautifully decorated and well-equipped building, which feels so much like a hotel and not a care home. Would highly recommend Riverside Place particularly because of the wonderful staff. They are all friendly, caring, professional and treat the residents with so much respect and warmth.
We reviewed three homes prior to selection and this was the best. The introductory visit was excellent. Very welcoming, open and reassuring. My mother has been at Riverside for only three weeks so not much experience of the care levels but all seems to be very good and my mother seems content.
I have had some minor difficulty getting through to staff by telephone.
Riverside Place provides excellent care. Staff are so attentive and kind and caring. They are professional at all times. Food is wonderful and the management team are always available and supportive.
Riverside Place is a 5-star luxury care home that I can't compare to any other home, due to the fact it can't be compared, as it's as perfect home for those who need it. If you're looking for a care home for a loved one please consider Riverside Place care home with Nursing.
Staff: All lovely, wonderful and caring. No one could fault their hard work. The Staff from caring, nursing, hospitality, chef, housekeeping and management all are so wonderful people, who are kind and helpful and are a delight to speak to. Everyone will do their utmost to help if it is asked and even if it's not, someone will ask is everything alright. Management is always available and there is nothing negative to say. You will always be offered a drink.
Food and safety is outstanding. Rooms are exceptional with a luxurious feel. The home is very clean. It's cleaner than my own home. Care and nursing are exceptional.
If you don't believe what I have said, have a look for yourself.
This care home is very special indeed. The staff go above and beyond in their care, nothing is ever too much trouble. They listen to the residents and residents family. It’s like a five star hotel for the elderly. I have total peace of mind for my very fussy mother. Thank you to all the Riverside Team.
Really person-centred care, its all about the individual person. Staff friendly and well trained, like a big family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (57) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Riverside Place.
Accreditations
There are no accreditations posted yet for Riverside Place.
Meet the Team (1)

I joined Care UK in 2018 as a Team Leader. During that time, I developed a real passion for delivering high-quality care and supporting both residents and staff. I later achieved my PIN as a registered nurse, which was an important milestone in my career and allowed me to take on greater clinical responsibilities. Over the years, I progressed into leadership roles, and in 2024 I became Deputy Clinical Manager.
This role helped me strengthen my leadership skills, develop my understanding of operational and financial responsibilities, and gain valuable experience overseeing clinical standards and supporting teams. Through these experiences, I realised that becoming a Home Manager would allow me to make an even greater impact not only on the quality of care residents receive, but also on the culture and development of the whole team within the home.
I started as Home Manager at Riverside Place in February this year, and my first weeks have been very positive. I’ve spent time getting to know the residents, families and the team, which has been incredibly rewarding. The staff are passionate and dedicated, and there is a strong sense of community within the home. My focus so far has been on listening, understanding how the home operates, and working closely with the team to continue building a positive and supportive environment for both residents and colleagues.
What really stands out about Riverside Place is the warm and welcoming atmosphere. The team genuinely cares about the residents and takes pride in making the home feel like a true community. The relationships between residents, families and staff are very strong, and there is a real focus on providing personalised care that respects each resident’s preferences, dignity and independence.
My advice would be to visit the home, meet the team, and spend time experiencing the atmosphere. A good care home should feel welcoming, supportive and safe. It’s also important to ask questions and make sure you feel comfortable with the care being provided. The right home should not only meet clinical needs but also support residents’ wellbeing, independence and quality of life.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverside Place to verify any information. View our terms and conditions. Riverside Place has an Enhanced Service -more info.