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- Buchanan Court care home

The home has a very warm and welcoming atmosphere from the moment one walks in the front doorJohn H(Friend of Resident/Service User)



The home has a very warm and welcoming atmosphere from the moment one walks in the front doorJohn H(Friend of Resident/Service User)



Buchanan Court in Harrow is a purpose-built care home for older people that offers superb, person-centred care. The dedicated team provides a full range of high-quality care, including nursing, residential dementia care, as well as short-term respite care.
Every aspect of life at Buchanan Court is tailored to residents’ individual needs and preferences, from the care the team provides, to the activities and outings residents enjoy and the delicious, fresh food...
Care Provided by Buchanan Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Buchanan Court for full pricing details and T&Cs.
Contact Buchanan Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Laurentiu Iordachescu(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- Parking on-site
Buchanan Court Reviews (70)
Buchanan Court has a Review Score of 9.5 (9.514) out of 10, based on 15 reviews in the last 2 years.
Over all time Buchanan Court has 70 reviews.
My mother has been very well cared for at Buchanan Court for over 2 years. I am particularly impressed with the management of the home during the current health crisis. We have access to weekly zoom meetings which keep us informed of all developments and we have a weekly visit set up to see my mother in the garden area. I find the members of staff very friendly and helpful. The accommodation is modern and comfortable and it is good to know that Mum is being well looked after in these difficult times.
When we were not in lockdown my mother has enjoyed all the musical events that the care home have put on. Mum's room and hygiene care are good.
One suggestion that I would like to make is whether there can be more carers or volunteers providing 1:1 time for the residents to just sit and talk to them. My mother loves talking about the past including music and film stars and would enjoy more opportunity to just talk on a 1:1 basis.
My only concern during lockdown, was, (and still is) the lack of testing for the staff which lead to unfortunate consequences.
Overall I consider this is a very good care home and would highly recommend it.
My sister has been in Buchanan Court for the last 15months or so and has settled in very well. She has been very well looked after and has not had any re-occurrences of the infections that flared up when she was in the previous care home. The staff are very kind, and I would not have any hesitation in recommending the home to anyone.
In particular, over the past four months, since the pandemic hit us, the care and communication provided by the management and staff have been excellent. This has enabled us to transition these difficult times with relative ease.
The newly appointed management team has shown great initiative in implementing both improvements and changes in the way the care home is run/managed for the benefit of the residents and their relatives.
My mum is very happy to be a resident of Buchannan Court care home and would highly recommend it for anyone seeking a placement for their loved ones. Recently, mum has come to associate the care home as an actual home to her, which in my opinion, is high praise indeed.
Our thanks to all staff and, in particular, to the management team.
The facilities the home provides are excellent.
They have a varied and interesting timetable of activities and entertainment and have even managed to carry some of them on during the last 4-months.
I have peace of mind knowing that my mother is happy and well cared for.
My husband, who was bedridden, should never have been accepted by Buchanan Court because his needs were too great for the nursing available. There was a lack of supervision of the nursing assistants and one in particulars attitude bordered on cruelty. He was made to feel a nuisance and was left for long periods with no interaction from anyone. Some were caring but over-worked. Food was unappetising, inedible and tough. Rooms well decorated but impractical eg no reading light over bed. Large sum deducted from his account, unauthorised. No telephone call when admitted to A& E at 9pm. My husband rang himself the following morning.
We were very surprised and dismayed to read this review - we feel this is in no way representative of the home or the wonderful team here, which our other incredibly positive reviews, as well as our CQC report, which is Good across all areas including safe, caring and well-led, will attest to. Your...
To highlight one incident which taken place as recently as a few days ago, our mother stopped eating over the weekend, she missed three meals in a row, and the carers called to inform us and contacted the out of hours GP to seek advice too. In addition, some of the carers were using online translate to try to use a few words in my mum’s mother tongue, to help encourage her to eat! When I learnt this, I felt so totally amazed and grateful to these carers.
I would like to say a big thank you to all of them and a special thanks to two staff in particular and the chef.
I was the first resident here. The home has gone from strength to strength. I am happy living here, it's like an extended family. Everyone works hard to make it a nice place.
My stay at Buchanan Court has been very good. Staff are very nice, apart from one or two, the majority are very good.
I stayed at Buchanan Court for 7 weeks, for rehab after hip surgery. I have to admit, when it was time for me to be discharged, I felt sad to leave as the staff have been so wonderful, friendly and helpful. All the team at reception, lifestyle, and carers have made me feel so at home, nothing was ever too much trouble. I would definitely recommend Buchanan Court to others for rehab/nursing.
The care home provides such a warm, welcoming atmosphere. The medical care is of an excellent standard. They have dealt with Mum's care and medication so thoroughly. Thanks again for your care. We wish all of the staff the best.
During my stay, I was made to feel welcome. Staff were helpful and caring. I was encouraged to join in the daily activities, which were enjoyable, especially the themed day (Caribbean). Food, on the whole, was good and plentiful. The menu was not always accurate. There were alternatives offered instead of printed menu i.e. sandwiches.
More staff needed at night.
Menus were calorie-loaded - mainly desserts.
Room cleaning was erratic and minimal.
Hospital visits should be better coordinated.
Thank you so much for taking the time to submit your review - we were very pleased to hear that you found our home pleasant and helpful, and to see your good scores, particularly for the team and care in the home. I would like to reassure you that we always make sure we have enough team members 24...
10 months on, my opinion remains the same. It is a wonderful and family-oriented care home. I have developed close relationships with most of the staff and I look forward to visiting Mum as I feel that Buchannan Court is an extension of my own home. The senior management are always available and willing to listen to concerns of the family and visibly take action where needed. Staff care for residents with such patience and affection that is 2nd to none and no doubt is reflective of the management style that the home has adopted. Can't praise them highly enough be it senior management, carers, support, maintenance or admin staff. They are outstanding and I have grown fond of them. Thank you for taking care of my mother so well in her time of need.
Care home is the right name as there is a great deal of 'care' and most of the time it is like home.
My Dad became a resident in April and the kindness of the staff and residents has helped him settle in. He enjoys the activities offered especially the weekly quiz and also the book club. He has also told us that he likes the food. It is a huge relief to know that my Dad is happy and safe.
After mum passed away the staff are giving me all their support and love and I can't thank them enough and still come here to visit them because this my second home.
The activities organised by the staff are brilliant. The residents always have something to do.
It is a brilliant care home, they look after residents so well, as well give all their moral support to the families.
The only unfortunate incidents which occurred one night by a group of night staff were dealt with in a professional manner and no similar abrupt or forceful behaviour has occurred since.
Team leadership is of the high standard expected and respected by staff concerned.
My only concern is a lot of disturbance both during the daytime and at night with doors slamming and what appears to be "heavy" movements, consideration in this area and perhaps care in the handling of situations where sudden banging and noise could greatly not disturb some individuals, if avoided.
Thank you for your review and your good and excellent scores and comments, especially regarding the high quality of care at Buchanan Court. We were very sorry to hear of the incident that occurred but I’m very pleased that we were able to resolve this for you with no further issues. In regards to...
After her fall she has gone backwards health wise and I am confident that Buchanan Court is the right place for her to recover to the best of her abilities. The staff are friendly and caring and I have no doubt that this is the best place for my mum.
I have visited my friend almost every week for the last 18 months and she speaks very highly of the care home. The individual rooms and communal areas are clean and pleasant and the atmosphere seems friendly. My only reservation about recommending this care home is that it is on the corner of two main roads with a lot of heavy traffic going past.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 December 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (46) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Buchanan Court.
Accreditations
There are no accreditations posted yet for Buchanan Court.
Meet the Team (1)

Welcome to Buchanan Court. My background is in nursing. In fact, I worked as a paramedic for the air ambulance for a long time, and as a unit manager in a brain injury department. When I joined Care UK, I started out as a nurse assessor and clinical lead, before progressing to be a home manager.
I’m very proud to work for Care UK – it’s one of the leading providers of older people’s care in this country and it has great systems and clear values. It also supports its colleagues to do their best work and to progress.
One of my favourite parts of my role is meeting with residents and their families and understanding their needs. I love seeing people flourishing with the person-centred care they receive from our fantastic team. Supporting them to live the life they want – that’s our ultimate goal at Care UK.
I’m personally passionate about ensuring every person we care for is happy, safe, understood and able to continue enjoying their relationships with their loved ones.
In my spare time I like to unwind by watching movies and reading books. I’m from Romania originally and, when I can, I still like to travel and experience new places, people and cultures.
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