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- Buchanan Court care home

The home has a very warm and welcoming atmosphere from the moment one walks in the front doorJohn H(Friend of Resident/Service User)



The home has a very warm and welcoming atmosphere from the moment one walks in the front doorJohn H(Friend of Resident/Service User)



Buchanan Court in Harrow is a purpose-built care home for older people that offers superb, person-centred care. The dedicated team provides a full range of high-quality care, including nursing, residential dementia care, as well as short-term respite care.
Every aspect of life at Buchanan Court is tailored to residents’ individual needs and preferences, from the care the team provides, to the activities and outings residents enjoy and the delicious, fresh food...
Care Provided by Buchanan Court
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Buchanan Court for full pricing details and T&Cs.
Contact Buchanan Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Laurentiu Iordachescu(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- Parking on-site
Buchanan Court Reviews (70)
Buchanan Court has a Review Score of 9.5 (9.514) out of 10, based on 15 reviews in the last 2 years.
Over all time Buchanan Court has 70 reviews.
My mum spent a period of respite care at Buchanan Court. All the staff welcomed her and did all they could to support her and make her stay pleasant. Her room was clean, spacious and well-equipped. Communication with the team was responsive and informative. The care was excellent.
Many thanks the Care UK team
They seamlessly organised her discharge from the hospital, medication and new GP whilst keeping family members informed.
My husband seems to have settled in well and appears to be happy. The carers work hard and are very helpful and his room is kept very clean and tidy. I would like to see him more involved in activities. Music and singing, which he loves, is very important for Alzheimer's sufferers. It is quite difficult when there are only a couple of girls, involved with activities, across all the floors.
Elton Suite is well run, and one member of staff is really efficient, good-humoured and is always happy to communicate with me regarding his progress and general demeanour. I am happy and relaxed about his care.
My mother has been a resident of Elton Unit since 2019 where her care has been of an extremely high standard. The carers and team leaders are friendly, hardworking and always willing to solve any query that I may have. The recent allocation of key workers for each resident is also an added bonus. My mother's room is clean, warm and welcoming, just as Buchanan Court is in general. Residents have the opportunity to take part in various activities, however, there is a need for more at weekends. The quality of the meals does not reflect the high cost of residing at Buchanan Court, however, a new chef is in the process of being employed. Over the past few years, there have been changes in management which has affected the running of the home and brought about a lack of communication. There has been improvement by the present management, however, it would be wise to attend the relative's video meetings held by the care home manager to give and hear the views of other relatives and to be kept informed of future plans and changes as these are not always communicated to those that do not attend.
Thank you for taking the time to write a review for Buchanan Court. We are pleased to hear you are happy with the care service delivered by our Elton suite care team - we are very proud of the team for their hard work and commitment to residents. We are in the process of reviewing our lifestyle...
The care that my mother currently receives is excellent. The staff are attentive and go beyond the call of duty in ensuring that residents are treated well and are safe and comfortable. With the high turnover of management staff, I feel that relatives are not always being kept in touch with what's happening in the home and we have to keep chasing and asking obvious questions. The fees are very expensive and for that amount would expect an overall excellent service, but getting there.
Thank you for taking the time to write a review. We are pleased to hear your lovely comments regarding the staff here at Buchanan Court and how they attentively care for your mother and all residents. We hold ourselves to a high standard, so we are disappointed to hear about your concerns with some...
My mother has been at Buchanan Court for a year and loves it. It is located in a place where she can watch the world go by through her window. It also has a lovely living area with lots of light. The staff are friendly and the food is great. Sometimes the food is too rich for the residents' age and condition. The resident nurse is always available to talk. They really take time to talk to you. I'm happy Mom found this place.
Although the staff have changed a lot recently they now seem to be very settled and the new management are doing a good job. I would highly recommend Buchanan Court, as it is a lovely home.
I come and visit. I always find things nice, friendly and clean with no smell. I would love to be able to come when I am old.
Thanks and God Bless.
Unfortunately, I had a stroke/heart problem, just before Christmas 2021. I was taken to hospital and stayed there for one month. I was admitted to Buchanan Court and stayed for three months. I was very well looked after by all the staff. The assistant manager was very helpful to me.
My mother was in Respite care for nearly a year and a half, and she stayed there nearly all through the covid restrictions. I can't thank the staff and residents enough for making my mum feel welcome and cared for. The rooms are very homely and the activities that the staff provide for the residents are really thought through and they gave the residents a sense of community and positivity. My mum was very well looked after and I was able to keep in contact with the carers throughout the restrictions which put my mind at rest. I can highly recommend Buchanan Court Care Home.
I have been calling up to five times a day to speak to him, calls are not answered by staff on floor three. This is very distressing as I was advised that I cannot see him and now I cannot talk to him!
I really hope that others are treated better, I am disappointed as my father will be confused as to where I am and will not remember that he is in isolation. I really hope other dementia patients are not isolated from their families like this. I will need to make a trip to the home and ask to speak to him when I am there. It's a shame that relatives cannot get through to speak to family members as this gives the home a bad image.
I would not recommend for respite care.
For clarity, your father was admitted to us on the 24th August, not the 18th, and you submitted your review on the 27th, so it’s based on your experience across a maximum of three rather than nine days. You have also submitted ratings for categories such as facilities and cleanliness, despite...
The rooms are of a very high standard and are cleaned frequently. The communal areas and dining room are also spotless and welcoming.
The management team (you know who you are) are excellent and explain all processes and facilities comprehensively.
Would I recommend Buchanan Court? Wholeheartedly...
Staff are very helpful and caring, they make sure that the residents are well looked after and provide a safe environment. My mother is happy here. She's fed, showered and the room is bright and cheerful. Staff are ready to help with any queries/concerns.
Buchanan Court is an outstanding care home. Our mum/grandma was so happy living in what truly became her ‘home’, in all senses of the word. Everyone was so kind, caring and welcoming, right from our first visit to Buchanan Court, through to our fun and memorable window-visits, which involved such love and laughter. Everything seemed to be so individually tailored, making mum/grandma feel really special - us too. A big thank you to you all from the three of us and the two dogs.
During her period of residency, her care was always excellent and well co-ordinated. In the home mum could be herself and was encouraged to carry on her charitable work, raising money for others to benefit. Her worldwide travel knowledge made her of considerable interest to the staff often discussing their own home lives. Hospital visits, and there were a few, were co-ordinated efficiently with transport and a chaperone from the home.
Her room along with all the communal areas were kept spotlessly clean and her own personal requirements including laundry were well dealt with the minimum of fuss. From the time I made initial enquiries about the home to the days and weeks following her passing the administration staff were always available to talk to and assist with any queries that came up.
It’s very comforting for our family that she was safe and happy in her new environment, mom suffers from Alzheimer’s and can be very challenging at times, but the staff were amazing with her.
I would definitely recommend Buchana Court!
My aunty was a resident in Buchanan Court care home. Buchanan Court is a loving, caring, clean and warm home. The atmosphere is very welcoming and the staff, manager, care workers are very friendly and understanding. They allowed my aunty to be very comfortable. They respected her wishes all the time. Overall, I will say this home is wonderful, caring and loving.
My mother was a resident at Buchanan Court. She came in November 2018 until 18th April 2020. She was happy and comfortable during her stay. During her end of life, I was allowed to visit her during the lockdown. I must admire this care home for their carers, staff, management, life skills and various other departments. The carers were so wonderful, loving, gentle, understanding, and supportive. They looked after my dying mother with dignity, love, and passion. They were so extra caring and helpful towards me and my family. That was my mother's home and still is my mother's home. Love them all.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 December 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (46) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Buchanan Court.
Accreditations
There are no accreditations posted yet for Buchanan Court.
Meet the Team (1)

Welcome to Buchanan Court. My background is in nursing. In fact, I worked as a paramedic for the air ambulance for a long time, and as a unit manager in a brain injury department. When I joined Care UK, I started out as a nurse assessor and clinical lead, before progressing to be a home manager.
I’m very proud to work for Care UK – it’s one of the leading providers of older people’s care in this country and it has great systems and clear values. It also supports its colleagues to do their best work and to progress.
One of my favourite parts of my role is meeting with residents and their families and understanding their needs. I love seeing people flourishing with the person-centred care they receive from our fantastic team. Supporting them to live the life they want – that’s our ultimate goal at Care UK.
I’m personally passionate about ensuring every person we care for is happy, safe, understood and able to continue enjoying their relationships with their loved ones.
In my spare time I like to unwind by watching movies and reading books. I’m from Romania originally and, when I can, I still like to travel and experience new places, people and cultures.
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