Buchanan Court

Maybe could do with more high back chairs in lounge for some residents.

Our Mum had a very good stay for a months respite care. All areas of the building were clean and well maintained. No smell of urine or "elderly people". The room Mum had was lovely, modern and spacious, with its own ensuite. The food was good with options at every meal. We were even allowed to eat with Mum (pre booking essential). There were lots of activities and trips, which Mum enjoyed. The staff were exceptionally kind and very attentive. Mum told us repeatedly that she safe there. Which was our biggest concern. We have no qualms about Mum staying here again.

I have been overwhelmed by the care and attention of the staff. They are all so helpful and caring. When I visit we usually chat in the Reception area or when weather allows in the garden both of which are relaxing and peaceful environments. The standards attained at Buchanan Court are of the very highest.

I have experience of other care homes though relatives and friends and can honestly say that this one is the best.

There are always accommodating and the activities on offer are highly appreciated as it helps my service user and I to socialise.

This is an excellent care home. My father was admitted for two weeks and during his stay the staff were all very knowledgeable and attentive, even arranged a birthday cake for my father on his birthday which was a big surprise. The environment is clean, spacious and well lit. Very calming environment with plenty of places to sit inside and out and plenty of opportunity to make friends with the other residents. I would highly recommend this home for any family member who suffers from elderly conditions or not. Ray was exceptional in his nursing care of my father and was looking after him throughout my father's stay. 5 stars for him too

The staff were always nice and friendly and on hand to help.

Love them all for the support and care they give.

My experience was good, I was looked after very good during my stay. I am thankful to all the caring staff wish them to keep it up and god bless them. Please say thanks to Maria, Catalina, Amali and Irina for their excellent service during my stay.

From the moment we arrived at Buchanan Court we knew it was the place we wanted our friend to be. The home provides outstanding care administered by an excellent team and complemented by very professional nurses and carers. Without exception the staff are kind, considerate and caring to both residents, family members and visitors alike. Nothing seems too much trouble to them. The home has a very warm and welcoming atmosphere from the moment one walks in the front door. The administrative team are very helpful and are always willing to give advice and help when needed. All of this makes us happy to know that the decision to put our friend here was the correct one and consequently we can now relax knowing that she is in safe hands and receiving the best of care that we could hope for. There is a very varied menu with excellent food and good entertainment is provided. The home is warm, clean and cosy and the residents seem very happy to be there. We highly recommend it.

I am happy with the facilities at the care home, my mother's room is kept clean and tidy.

That might just be the reason why occupancy rates are so impressive.

Was initially dubious as I had not previously visited a Care Home but was most impressed at the care given especially the dedication of all staff.

I cannot say how much it means to me to hear my mother laughing with the Carers and to know that she feels safe, happy and cared for and is treated with dignity and respect. The entertainments that are provided at Buchanan Court are much appreciated by the Residents and their attending relatives. Thank you to all the wonderful staff at Buchanan Court for all their hard work and dedication.

My experience at Buchanan Court Care Home has been excellent. I was on Byron ward. Bearing in mind that many of the occupants of Byron ward have multiple problems and are often very ill and need a lot of attention. My observation is that the nursing and care staff work very hard and give wonderful, kind care to everyone. I felt it was important to all staff that I acknowledged this!!

I've already recommended this home to others because of the outstanding care and support both my father and I have received. It's been a truly life-changing experience.

It is never an easy decision to move your loved one into a Nursing Home but the moment I walked into Buchanan Court, I knew it was going to be the right place for my mum. The home is light and welcoming, and the accommodation clean and tidy. Ensuite rooms are large, comfortable and quickly made homely. Most importantly, the staff at all levels are professional, approachable, supportive and kind. From initial contact to moving in, we were provided with clear and helpful information, and any questions answered with good advice. My mum settled in very quickly and continues to receive a very good level of care which is flexible and tailored to her needs as they change. There is a genuine interest in each person, their needs and their quirks, and our whole family feels supported.

The place is warm, fun and spotless. It was a joy to have Mum there in the holiday season and she was very happy and well cared for.

My father moved into Buchanan Court in November and lives there now. He has vascular dementia and Alzheimer's. The staff there, at every level, have made a huge effort to get to know Dad's likes and dislikes, life history and eccentricities. They're kind, thoughtful and caring and the way they manage both his mental and physical needs is very impressive.

All the staff guided us through the whole process clearly and kindly. They not only looked after Dad but they cared about us to. We could always talk about any concerns. The communication was superb and I never doubted that Dad was in the right place.