High Meadows

High Meadow Close, Pinner, London HA5 2HD
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9.6 75 Reviews
  • High Meadows, London
Set in the heart of Pinner, High Meadows Care Home is a thoughtfully designed 45-bed residence, created by award-winning architects to offer high-quality care in a welcoming and comfortable setting. With beautifully landscaped gardens and elegant interiors, the home provides a calm and homely environment for residents.

The team at High Meadows is dedicated to delivering person-centred care, tailored to each individual’s needs, preferences, and lifestyle. Great importance is placed on dignity, independence, and respect, ensuring residents feel valued and supported at all times. Care plans are regularly reviewed and developed in collaboration with healthcare professionals, residents, and their families.

All bedrooms are stylish, well-equipped, and include en-suite shower facilities, electric profiling beds, smart TVs with Sky, Wi-Fi, and telephone access. Ground floor rooms benefit from private terrace gardens, while all residents can enjoy the communal outdoor spaces.

A variety of communal areas are available, including comfortable lounges, a library, cinema room, hair and beauty salon, and attractive gardens, encouraging both relaxation and social engagement.

Dining is an important part of daily life, with meals freshly prepared and tailored to individual tastes and dietary requirements. Residents may dine in dedicated dining areas or choose to enjoy meals in the comfort of their own room.
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Care Provided by High Meadows

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1750
  • Self-Funded Residential Dementia Care: £1750 – £1800
  • Self-Funded Nursing Care: £1700 – £1750
  • Self-Funded Nursing Dementia Care: £1750 – £1800
  • RESPITE Self-Funded Residential Care: £1968 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £1968 – £2000
  • RESPITE Self-Funded Nursing Care: £1968 – £2000
  • RESPITE Self-Funded Nursing Dementia Care: £2018 – £2050

Fees at High Meadows Care Home are based on the individual needs and level of care required. The home provides a range of services, including residential, nursing, and dementia care, with both long-term and respite stays available.


For residents in permanent placements who are eligible, Funded Nursing Care (FNC) contributions are applied, which can reduce the overall weekly cost. Respite care fees are inclusive of this element, which may make them appear higher in comparison. All fees are discussed transparently, and a personalized assessment is completed to provide an accurate quotation based on individual care needs.

The price(s) shown are provided by the care home. Contact High Meadows for full pricing details and T&Cs.

Contact High Meadows to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact High Meadows to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Vivo Medical Care Ltd
  • Privately Owned

Person in Charge

  • Mariana Costa (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Single Rooms with Ensuite Wet Room (45)

Visiting

  • High Meadows Care Home welcomes visitors 24 hours a day, seven days a week, recognizing the importance of maintaining close relationships with family and friends. Flexible visiting arrangements allow loved ones to spend time with residents at their convenience, supporting their comfort and emotional well-being. The home provides a warm and welcoming environment where visitors can enjoy meaningful time together in safe and comfortable surroundings.

Parking

  • High Meadows Care Home offers on-site parking within the grounds for visitors and staff. Additional parking is available along the surrounding roads, providing convenient access for those visiting the home.

High Meadows Reviews (75)

9.6

High Meadows has a Review Score of 9.6 (9.550) out of 10, based on 43 reviews in the last 2 years.
Over all time High Meadows has 75 reviews.

Overall Experience
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Date Published
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Reviewer Connection to High Meadows
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Total of 75, showing 41-60
Review from S T (Daughter of Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother likes living here but she would like more attention to the small things which make life pleasurable - more attentive to her personal needs - being treated as an individual.
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Review from M V (Daughter of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is receiving excellent care. The staff are very helpful and kind. I am kept updated on any changes to my mother's medication. High Meadows is a beautiful peaceful home and the cleanliness throughout is outstanding.
My mother has settled in very well and I would highly recommend this nursing
home.
Reply from The Manager, Manager at High MeadowsThank you very much for your kind and positive review. We try our best to make sure our residents are looked after well and happy at the home. Your co-operation and support is highly appreciated!
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Review from M H (Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy in this excellent care home, celebrating my 90th birthday next month. I have as much care as needed being fairly independent. In fact, my health has improved since living here, having 24-hour care and enjoying excellent food, though too much at times! My patio garden, bird feeders, and
water bowl give an excellent source of pleasure. My computer keeps me in daily up-to-date info into the big wide world while living in a comfortable bubble.
Reply from The Manager, Manager at High MeadowsThank you very much for the lovely feedback. We will continue to support and help you to achieve your daily goals as much as we can. We are very happy to have and support you here at High Meadows. Love from all the staff.
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Review from D J (Resident) assisted by family/friend published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been living at High Meadows for over a year. I am happy in my room and with the care I receive from the staff, who are all very kind to me.
Reply from The Manager, Manager at High MeadowsThank you for the review with your kind words. Your reviews will be taken very seriously and we will work towards the betterment of service and make your life more enjoyable and exciting at High Meadows.
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Review from K E (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care staff are friendly and caring and respectful and approachable at all times. The surroundings are lovely and the home peaceful for all residents.
Reply from The Manager at High MeadowsThank you for your review. We appreciate your kind words, as they boost our pride in our work. Will pass this on to all the team. Thank you again!
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Review from M L (Friend of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend was well cared for by caring staff. When well enough she enjoyed excellent activities. She ate well from the very good menu.
Reply from The Manager, Manager at High MeadowsThank you for your kind words. We are happy to have you as part of our High Meadows family. We greatly appreciate your presence at the home and your good spirit towards all our residents and staff.
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Review from Susan F (Respite Resident) published on 21 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I has a very restful time at High Meadows. The staff were very sympathetic to my needs and a very low time in my life.
Reply from The Manager, Manager at High MeadowsThank you very much for your kind words and we very much liked working with you. We hope you are doing great and please visit us for a coffee when you are nearby. Take care!
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Review from M H (Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I value my independence (such as it is) for there is help when needed. I value the endless number of carers for their empathy and kindness. It is no easy task for these Indian lassies caring in a different language and culture and they do very well on the whole.
Reply from The Manager, Manager at High MeadowsThank you very much and really appreciate your kindness for commenting on the service provided. It is never possible to achieve anything without your support.
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Review from J R (Daughter-in-law of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a lovely day put on by the staff. Great entertainment, great food, and well attended by family and friends. We can't praise enough the wonderful effort put in by everyone involved.
Reply from The Manager, Manager at High MeadowsThank you for your kind appreciation. We look forward to having more good times with you and everyone!
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Review from Oliver D (Husband of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Summer Fete 19/08/23.
Very enjoyable and very well organised. Lots of lovely food and drink and the entertainment was really good.
Reply from The Manager, Manager at High MeadowsThank you for your lovely feedback. We are glad you and family enjoyed it well.
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Review from K S (Daughter of Resident) published on 3 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad came into High Meadows for respite care after a hospital stay. The staff are very caring and look after him very well. Everything is immaculately clean and the food is good. Dad has Parkinson's and having his medication managed for him has been a higher weight off his mind. I would not hesitate
to recommend High Meadows.
Reply from The Manager, Manager at High MeadowsDear Katy,
Thank you very much for your kind and encouraging words. I shall pass this to all the staff. We will continue to do our best for dad with your support!
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Review from Gemma B (Granddaughter of Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandfather was very well cared for at High Meadows and I would recommend them to others. His room was very comfortable and we always felt that all family members including much younger members of the family could visit at any point. The staff were always very friendly and caring.
Reply from The Manager, Manager at High MeadowsDear Gemma,

Thank you for your kind review. I will surely pass the words to the team. Please do stop by when you are in the area for a cuppa, we would love that. Take care!
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Review from F C (Daughter of Resident) published on 23 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with this care home. Care provided by staff is exemplary. Home environment is comfortable and airy, and reported food is delicious.
Reply from Maya Beekarry, Deputy Manager at High MeadowsThank you for the positive review - will pass it over to the staff.
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Review from H S (Daughter of Resident) assisted by family/friend published on 26 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled very well at High Meadows. We are extremely pleased with the care she is receiving and the friendliness of all the staff. The home has a bright and welcoming environment with lovely gardens which my mother really enjoys.
Reply from Norma Vidot, Manager at High MeadowsThank you very much for your positive feedback, I will share it with staff.
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Review from Christopher R (Resident) published on 1 February 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been convalescing at High Meadows now for 15 months. I have found the house and staff welcoming and supportive. The home is clean, tightly run and has a nice ambience; the staff are friendly and helpful. Some staff have gone beyond the call of duty by providing me with emotional and mental support
when needed. There are regular stretches/exercises involving residents as coordinated by the activities team and a steady stream of activities that culminate in a summer fete. The food is satisfactory although more healthy options would be good. Like most care home establishments turnover of staff is an issue.
Reply from Norma Vidot, Manager at High MeadowsThank you very much for your feedback, much appreciated, will share with staff.
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Review from F T (Daughter of Resident) published on 25 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is on the nursing unit and has been treated well with his health issues as they have progressed. The staff, although busy, find time to communicate with me and update me, there is a choice of food at mealtimes and it is always well presented. We have experienced some problems with laundry.
Reply from Norma Vidot, Manager at High MeadowsYour feedback is very much appreciated, I will share it with staff. Thank you.
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Review from Judith K (Cousin of Resident) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
High Meadows offers an extremely high standard of care in all aspects of residential care. The staff without exception were attentive, kind and caring, all had a pleasant manner.
The management were efficient and thorough as well.
The receptionist was helpful, pleasant and kind.
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Review from M N (Husband of Resident) published on 19 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whilst I have little experience of care homes my initial response is that the care and attention is more than I expected and the level of friendly attitude is very welcome.
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Review from Patricia B (Sister of Resident) published on 9 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the home and all the staff. It's like a first-class hotel.
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Review from Barbara B (Daughter of Resident) published on 9 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff and management were extremely kind and helpful. They treated Dad with respect and dignity throughout and spent time with him helping to feed him. They were always making sure he had enough to drink and catered for his needs. They always offered us tea when we visited and always told
us what Dad has been doing and how he had reacted. On the day my dad passed away all of the staff were so kind and caring.
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Current Review Score: 9.6 (9.550)

Overview of Review Score

The Review Score of 9.6 (9.550) out of 10 for High Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.550 for High Meadows is calculated as follows: ( (337 Excellents x 5) + (120 Goods x 4) + (36 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 502 Ratings = 4.55
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for High Meadows is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact High Meadows to verify any information. View our terms and conditions. High Meadows has an Enhanced Service - more info.