






Set in the heart of Pinner, High Meadows Care Home is a thoughtfully designed 45-bed residence, created by award-winning architects to offer high-quality care in a welcoming and comfortable setting. With beautifully landscaped gardens and elegant interiors, the home provides a calm and homely environment for residents.
The team at High Meadows is dedicated to delivering person-centred care, tailored to each individual’s needs, preferences, and lifestyle. Great importance is placed on...
Care Provided by High Meadows
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees at High Meadows Care Home are based on the individual needs and level of care required. The home provides a range of services, including residential, nursing, and dementia care, with both long-term and respite stays available.
For residents in permanent placements who are eligible, Funded Nursing Care (FNC) contributions are applied, which can reduce the overall weekly cost. Respite care fees are inclusive of this element, which may make them appear higher in comparison. All fees are discussed transparently, and a personalized assessment is completed to provide an accurate quotation based on individual care needs.
The price(s) shown are provided by the care home. Contact High Meadows for full pricing details and T&Cs.
Contact High Meadows to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Vivo Medical Care Ltd
- Private Owned
Person in charge
- Mariana Costa(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2018
- Last Refurbishment: 2018
- Number of floors: 2
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (45)
Visiting
- High Meadows Care Home welcomes visitors 24 hours a day, seven days a week, recognizing the importance of maintaining close relationships with family and friends. Flexible visiting arrangements allow loved ones to spend time with residents at their convenience, supporting their comfort and emotional well-being. The home provides a warm and welcoming environment where visitors can enjoy meaningful time together in safe and comfortable surroundings.
Parking
- High Meadows Care Home offers on-site parking within the grounds for visitors and staff. Additional parking is available along the surrounding roads, providing convenient access for those visiting the home.
High Meadows Reviews (76)
High Meadows has a Review Score of 9.6 (9.627) out of 10, based on 40 reviews in the last 2 years.
Over all time High Meadows has 76 reviews.
Don't be fooled by the smart surroundings. The care is very poor. We raised concerns, the manager did not comply with the concerns procedure. She was defensive, one of the most dismissive and arrogant people I have ever met, who also lied. It is clearly a business and not a caring organisation at all. The carers were pleasant but they were overstretched which meant people did not have their basic care needs met. I have escalated my concerns to the company director - he listened but nothing changed, so it is now with the CQC.
We regret to learn of your dissatisfaction with your recent experience. Our commitment is to provide exceptional service to all clients while maintaining a zero-tolerance policy towards impolite or abusive behaviour directed at our staff. Regrettably, we were compelled to discontinue the intended...
My mother likes living here but she would like more attention to the small things which make life pleasurable - more attentive to her personal needs - being treated as an individual.
My mother has settled in very well and I would highly recommend this nursing home.
Thank you very much for your kind and positive review. We try our best to make sure our residents are looked after well and happy at the home. Your co-operation and support is highly appreciated!
I am very happy in this excellent care home, celebrating my 90th birthday next month. I have as much care as needed being fairly independent. In fact, my health has improved since living here, having 24-hour care and enjoying excellent food, though too much at times! My patio garden, bird feeders, and water bowl give an excellent source of pleasure. My computer keeps me in daily up-to-date info into the big wide world while living in a comfortable bubble.
Thank you very much for the lovely feedback. We will continue to support and help you to achieve your daily goals as much as we can. We are very happy to have and support you here at High Meadows. Love from all the staff.
I have been living at High Meadows for over a year. I am happy in my room and with the care I receive from the staff, who are all very kind to me.
Thank you for the review with your kind words. Your reviews will be taken very seriously and we will work towards the betterment of service and make your life more enjoyable and exciting at High Meadows.
The care staff are friendly and caring and respectful and approachable at all times. The surroundings are lovely and the home peaceful for all residents.
Thank you for your review. We appreciate your kind words, as they boost our pride in our work. Will pass this on to all the team. Thank you again!
My friend was well cared for by caring staff. When well enough she enjoyed excellent activities. She ate well from the very good menu.
Thank you for your kind words. We are happy to have you as part of our High Meadows family. We greatly appreciate your presence at the home and your good spirit towards all our residents and staff.
I has a very restful time at High Meadows. The staff were very sympathetic to my needs and a very low time in my life.
Thank you very much for your kind words and we very much liked working with you. We hope you are doing great and please visit us for a coffee when you are nearby. Take care!
I value my independence (such as it is) for there is help when needed. I value the endless number of carers for their empathy and kindness. It is no easy task for these Indian lassies caring in a different language and culture and they do very well on the whole.
Thank you very much and really appreciate your kindness for commenting on the service provided. It is never possible to achieve anything without your support.
It was a lovely day put on by the staff. Great entertainment, great food, and well attended by family and friends. We can't praise enough the wonderful effort put in by everyone involved.
Thank you for your kind appreciation. We look forward to having more good times with you and everyone!
Very enjoyable and very well organised. Lots of lovely food and drink and the entertainment was really good.
Thank you for your lovely feedback. We are glad you and family enjoyed it well.
My dad came into High Meadows for respite care after a hospital stay. The staff are very caring and look after him very well. Everything is immaculately clean and the food is good. Dad has Parkinson's and having his medication managed for him has been a higher weight off his mind. I would not hesitate to recommend High Meadows.
Thank you very much for your kind and encouraging words. I shall pass this to all the staff. We will continue to do our best for dad with your support!
My Grandfather was very well cared for at High Meadows and I would recommend them to others. His room was very comfortable and we always felt that all family members including much younger members of the family could visit at any point. The staff were always very friendly and caring.
Dear Gemma,
Thank you for your kind review. I will surely pass the words to the team. Please do stop by when you are in the area for a cuppa, we would love that. Take care!
Very pleased with this care home. Care provided by staff is exemplary. Home environment is comfortable and airy, and reported food is delicious.
Thank you for the positive review - will pass it over to the staff.
My mother has settled very well at High Meadows. We are extremely pleased with the care she is receiving and the friendliness of all the staff. The home has a bright and welcoming environment with lovely gardens which my mother really enjoys.
Thank you very much for your positive feedback, I will share it with staff.
I have been convalescing at High Meadows now for 15 months. I have found the house and staff welcoming and supportive. The home is clean, tightly run and has a nice ambience; the staff are friendly and helpful. Some staff have gone beyond the call of duty by providing me with emotional and mental support when needed. There are regular stretches/exercises involving residents as coordinated by the activities team and a steady stream of activities that culminate in a summer fete. The food is satisfactory although more healthy options would be good. Like most care home establishments turnover of staff is an issue.
Thank you very much for your feedback, much appreciated, will share with staff.
My father is on the nursing unit and has been treated well with his health issues as they have progressed. The staff, although busy, find time to communicate with me and update me, there is a choice of food at mealtimes and it is always well presented. We have experienced some problems with laundry.
Your feedback is very much appreciated, I will share it with staff. Thank you.
The management were efficient and thorough as well.
The receptionist was helpful, pleasant and kind.
Whilst I have little experience of care homes my initial response is that the care and attention is more than I expected and the level of friendly attitude is very welcome.
I have nothing but praise for the home and all the staff. It's like a first-class hotel.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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