Search...

High Meadows

High Meadow Close, Pinner, London HA5 2HD
High Meadows Logo
Jobs
High Meadows logo
High Meadows, London
High Meadows, London
High Meadows, London

Set in the heart of Pinner, High Meadows Care Home is a thoughtfully designed 45-bed residence, created by award-winning architects to offer high-quality care in a welcoming and comfortable setting. With beautifully landscaped gardens and elegant interiors, the home provides a calm and homely environment for residents.

The team at High Meadows is dedicated to delivering person-centred care, tailored to each individual’s needs, preferences, and lifestyle. Great importance is placed on...  

Care Provided by High Meadows

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,700 - £1,750£1,968 - £2,000
Residential Dementia Care£1,750 - £1,800£1,968 - £2,000
Nursing Care£1,700 - £1,750£1,968 - £2,000
Nursing Dementia Care£1,750 - £1,800£2,018 - £2,050

Fees at High Meadows Care Home are based on the individual needs and level of care required. The home provides a range of services, including residential, nursing, and dementia care, with both long-term and respite stays available.

For residents in permanent placements who are eligible, Funded Nursing Care (FNC) contributions are applied, which can reduce the overall weekly cost. Respite care fees are inclusive of this element, which may make them appear higher in comparison. All fees are discussed transparently, and a personalized assessment is completed to provide an accurate quotation based on individual care needs.

Contact High Meadows to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Vivo Medical Care Ltd
  • Private Owned

Person in charge

  • Mariana Costa(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Single Rooms with ensuite Wet Room (45)

Visiting

  • High Meadows Care Home welcomes visitors 24 hours a day, seven days a week, recognizing the importance of maintaining close relationships with family and friends. Flexible visiting arrangements allow loved ones to spend time with residents at their convenience, supporting their comfort and emotional well-being. The home provides a warm and welcoming environment where visitors can enjoy meaningful time together in safe and comfortable surroundings.

Parking

  • High Meadows Care Home offers on-site parking within the grounds for visitors and staff. Additional parking is available along the surrounding roads, providing convenient access for those visiting the home.

High Meadows Reviews (76)

Submit a Review
9.6

High Meadows has a Review Score of 9.6 (9.627) out of 10, based on 40 reviews in the last 2 years. Over all time High Meadows has 76 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to High Meadows
Loading...
Showing 76 reviews matching selected criteria
Review from C H (Relative of Resident) published on 23 July 2024 Submitted via Website
Overall Experience

Don't be fooled by the smart surroundings. The care is very poor. We raised concerns, the manager did not comply with the concerns procedure. She was defensive, one of the most dismissive and arrogant people I have ever met, who also lied. It is clearly a business and not a caring organisation at all. The carers were pleasant but they were overstretched which meant people did not have their basic care needs met. I have escalated my concerns to the company director - he listened but nothing changed, so it is now with the CQC.

Reply from The Manager, Manager at High Meadows

We regret to learn of your dissatisfaction with your recent experience. Our commitment is to provide exceptional service to all clients while maintaining a zero-tolerance policy towards impolite or abusive behaviour directed at our staff. Regrettably, we were compelled to discontinue the intended...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from S T (Daughter of Resident) published on 3 July 2024 Submitted via Postal Card
Overall Experience

My mother likes living here but she would like more attention to the small things which make life pleasurable - more attentive to her personal needs - being treated as an individual.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M V (Daughter of Resident) published on 17 June 2024 Submitted via Postal Card
Overall Experience
My mother is receiving excellent care. The staff are very helpful and kind. I am kept updated on any changes to my mother's medication. High Meadows is a beautiful peaceful home and the cleanliness throughout is outstanding.

My mother has settled in very well and I would highly recommend this nursing home.

Reply from The Manager, Manager at High Meadows

Thank you very much for your kind and positive review. We try our best to make sure our residents are looked after well and happy at the home. Your co-operation and support is highly appreciated!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M H (Resident / Service User) published on 14 June 2024 Submitted via Postal Card
Overall Experience

I am very happy in this excellent care home, celebrating my 90th birthday next month. I have as much care as needed being fairly independent. In fact, my health has improved since living here, having 24-hour care and enjoying excellent food, though too much at times! My patio garden, bird feeders, and water bowl give an excellent source of pleasure. My computer keeps me in daily up-to-date info into the big wide world while living in a comfortable bubble.

Reply from The Manager, Manager at High Meadows

Thank you very much for the lovely feedback. We will continue to support and help you to achieve your daily goals as much as we can. We are very happy to have and support you here at High Meadows. Love from all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D J (Resident / Service User) published on 11 April 2024 Submitted via Postal Card
Overall Experience

I have been living at High Meadows for over a year. I am happy in my room and with the care I receive from the staff, who are all very kind to me.

Reply from The Manager, Manager at High Meadows

Thank you for the review with your kind words. Your reviews will be taken very seriously and we will work towards the betterment of service and make your life more enjoyable and exciting at High Meadows.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K E (Daughter of Resident) published on 11 April 2024 Submitted via Postal Card
Overall Experience

The care staff are friendly and caring and respectful and approachable at all times. The surroundings are lovely and the home peaceful for all residents.

Reply from The Manager, at High Meadows

Thank you for your review. We appreciate your kind words, as they boost our pride in our work. Will pass this on to all the team. Thank you again!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M L (Friend of Resident) published on 8 April 2024 Submitted via Postal Card
Overall Experience

My friend was well cared for by caring staff. When well enough she enjoyed excellent activities. She ate well from the very good menu.

Reply from The Manager, Manager at High Meadows

Thank you for your kind words. We are happy to have you as part of our High Meadows family. We greatly appreciate your presence at the home and your good spirit towards all our residents and staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan F (Respite Resident) published on 21 March 2024 Submitted via Postal Card
Overall Experience

I has a very restful time at High Meadows. The staff were very sympathetic to my needs and a very low time in my life.

Reply from The Manager, Manager at High Meadows

Thank you very much for your kind words and we very much liked working with you. We hope you are doing great and please visit us for a coffee when you are nearby. Take care!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M H (Resident / Service User) published on 11 March 2024 Submitted via Postal Card
Overall Experience

I value my independence (such as it is) for there is help when needed. I value the endless number of carers for their empathy and kindness. It is no easy task for these Indian lassies caring in a different language and culture and they do very well on the whole.

Reply from The Manager, Manager at High Meadows

Thank you very much and really appreciate your kindness for commenting on the service provided. It is never possible to achieve anything without your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Daughter-in-law of Resident) published on 3 October 2023 Submitted via Postal Card
Overall Experience

It was a lovely day put on by the staff. Great entertainment, great food, and well attended by family and friends. We can't praise enough the wonderful effort put in by everyone involved.

Reply from The Manager, Manager at High Meadows

Thank you for your kind appreciation. We look forward to having more good times with you and everyone!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Oliver D (Husband of Resident) published on 3 October 2023 Submitted via Postal Card
Overall Experience
Summer Fete 19/08/23.

Very enjoyable and very well organised. Lots of lovely food and drink and the entertainment was really good.

Reply from The Manager, Manager at High Meadows

Thank you for your lovely feedback. We are glad you and family enjoyed it well.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
No Rating
Value for Money
No Rating
Review from K S (Daughter of Resident) published on 3 February 2023 Submitted via Postal Card
Overall Experience

My dad came into High Meadows for respite care after a hospital stay. The staff are very caring and look after him very well. Everything is immaculately clean and the food is good. Dad has Parkinson's and having his medication managed for him has been a higher weight off his mind. I would not hesitate to recommend High Meadows.

Reply from The Manager, Manager at High Meadows
Dear Katy,

Thank you very much for your kind and encouraging words. I shall pass this to all the staff. We will continue to do our best for dad with your support!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gemma B (Granddaughter of Resident) published on 19 January 2023 Submitted via Website
Overall Experience

My Grandfather was very well cared for at High Meadows and I would recommend them to others. His room was very comfortable and we always felt that all family members including much younger members of the family could visit at any point. The staff were always very friendly and caring.

Reply from The Manager, Manager at High Meadows

Dear Gemma,

Thank you for your kind review. I will surely pass the words to the team. Please do stop by when you are in the area for a cuppa, we would love that. Take care!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F C (Daughter of Resident) published on 23 August 2022 Submitted via Postal Card
Overall Experience

Very pleased with this care home. Care provided by staff is exemplary. Home environment is comfortable and airy, and reported food is delicious.

Reply from Maya Beekarry, Deputy Manager at High Meadows

Thank you for the positive review - will pass it over to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H S (Daughter of Resident) published on 26 July 2022 Submitted via Postal Card
Overall Experience

My mother has settled very well at High Meadows. We are extremely pleased with the care she is receiving and the friendliness of all the staff. The home has a bright and welcoming environment with lovely gardens which my mother really enjoys.

Reply from Norma Vidot, Manager at High Meadows

Thank you very much for your positive feedback, I will share it with staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christopher R (Resident / Service User) published on 1 February 2022 Submitted via Postal Card
Overall Experience

I have been convalescing at High Meadows now for 15 months. I have found the house and staff welcoming and supportive. The home is clean, tightly run and has a nice ambience; the staff are friendly and helpful. Some staff have gone beyond the call of duty by providing me with emotional and mental support when needed. There are regular stretches/exercises involving residents as coordinated by the activities team and a steady stream of activities that culminate in a summer fete. The food is satisfactory although more healthy options would be good. Like most care home establishments turnover of staff is an issue.

Reply from Norma Vidot, Manager at High Meadows

Thank you very much for your feedback, much appreciated, will share with staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F T (Daughter of Resident) published on 25 January 2022 Submitted via Postal Card
Overall Experience

My father is on the nursing unit and has been treated well with his health issues as they have progressed. The staff, although busy, find time to communicate with me and update me, there is a choice of food at mealtimes and it is always well presented. We have experienced some problems with laundry.

Reply from Norma Vidot, Manager at High Meadows

Your feedback is very much appreciated, I will share it with staff. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith K (Cousin of Resident) published on 10 December 2021 Submitted via Postal Card
Overall Experience
High Meadows offers an extremely high standard of care in all aspects of residential care. The staff without exception were attentive, kind and caring, all had a pleasant manner.
The management were efficient and thorough as well.

The receptionist was helpful, pleasant and kind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M N (Husband of Resident) published on 19 November 2021 Submitted via Postal Card
Overall Experience

Whilst I have little experience of care homes my initial response is that the care and attention is more than I expected and the level of friendly attitude is very welcome.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia B (Sister of Resident) published on 9 July 2021 Submitted via Postal Card
Overall Experience

I have nothing but praise for the home and all the staff. It's like a first-class hotel.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for High Meadows.

Upcoming Events

There are no upcoming events for High Meadows.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for High Meadows.

Meet the Team (0)

There are no Team Members posted yet.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact High Meadows to verify any information. View our terms and conditions. High Meadows has an Enhanced Service -more info.