High Meadows

High Meadow Close, Pinner, London HA5 2HD
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9.6 70 Reviews
  • High Meadows, London
Designed by award winning architects, High Meadows is a 45 bed care home providing premium rooms and landscaped gardens in the heart of Pinner.

Their mission is to provide a home from home environment, delivering personalised care by highly skilled and compassionate staff. They believe respecting people’s choices and beliefs is just as important as looking after their physical well-being. As such, all care plans are individually tailored and regularly updated by doctors and therapists in consultation with the resident and their loved ones.

Our smart and comfortable bedrooms have en-suite and shower facilities, and are furnished with an electric bed, smart TV with Sky, as well as Wi-Fi and telephone access. Ground floor rooms also have a private terrace garden, and everyone can participate in gardening the communal grounds.

Communal areas can be used for socialising and relaxation, including dayrooms, a library, cinema, salon with attending beauty therapists, and newly landscaped gardens.

Each unit has its own dining room with daily menu’s tailored to taste. Vegetarian and special dietary considerations are provided for. Meals can be served in the dining rooms or as room service, for those residents who prefer to eat in their own room.
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Care Provided by High Meadows

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact High Meadows to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact High Meadows to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Vivo Medical Care Ltd
  • Privately Owned

Person in Charge

  • Mariana Costa (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (45)

Visiting

  • They are open and available to be visited 24 hours a day and 7 days a week. Feel free to drop in for a viewing and someone can take you around on a tour.

Parking

  • There is parking within the grounds of the Home itself and also along the surrounding roads.

High Meadows Reviews (70)

9.6

High Meadows has a Review Score of 9.6 (9.555) out of 10, based on 42 reviews in the last 2 years.
Over all time High Meadows has 70 reviews.

Overall Experience
  • 51
  • 17
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Date Published
  • 70
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  • 42
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Reviewer Connection to High Meadows
  • 27
  • 11
  • 9
  • 5
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  • 2
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Total of 70, showing 61-70
Review from Anita B (Daughter-in-law of Resident) published on 24 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In these worrying times, High Meadows has been very good at keeping us informed and video call to our mum. She is always happy with her care and when she has an issue she is happy to raise her concerns. We are fortunate to be able to visit (pre-COVID) weekly so spent much time in High Meadows.
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Review from B R (Friend of Resident) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The managers is a warm, kind and welcoming person, she is an excellent manager and really tries to help settle elderly people into High Meadows.
The staff are kind, friendly and efficient. It is a clean, smart, casual home and does give the feeling one is in their own home rather than a care institution.
Also, one member of staff is very efficient and a hard-working nurser. My friend is very happy in High Meadows.
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Review from S B (Resident) assisted by family/friend published on 10 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with all the facilities, care and staff.
Extremely pleasant room with direct viewing access to pleasant grounds and garden.
A variety of activities are offered throughout the week.
All in all, you would not be disappointed.
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Review from Kim P (Daughter of Resident) published on 4 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful care home - more like a hotel! Mum had 2 weeks respite here and was treated with the utmost respect by all staff. The care she received was amazing. Nothing was too much trouble, and staff carry out their duties with concern for the residents as well as always smiling! The support they gave
us as a family was also invaluable and very much appreciated.
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Review from Margaret W (Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find this care home efficient, friendly and extremely helpful. In fact, I feel and so do all my relatives and friends that I could not have chosen better. The only thing I lack is a landline number but I believe this is in hand.
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Review from N L (Son of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities with wonderful caring staff.
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Review from Peter R (Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am here as a respite service user and I found the services and the staff to be first class in every respect. I will have no hesitation in recommending High Meadows to anybody looking for such an establishment.
I feel certain that High Meadow will go from strength to strength.
And I wish everybody
concerned a long and successful career ahead.
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Review from C B (Respite Resident) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very comfortable and very well looked after at High Meadows for respite care after a hip replacement operation. The food was lovely, the staff pleasant, polite and encouraging and I recovered more quickly than I had expected to.
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Review from Anthony F (Son of Resident) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home excellent. My mother is full of praise for the staff, food and rooms. Everyone there wants to help you. No job was too much for staff. Well done! We would not hesitate to use you in the future, mum's care was excellent.
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Review from David M (Son of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We immediately liked the home when we first walked in. It is much roomier than most and we were impressed by the manager. Care of my father has been excellent. The staff identified a chest infection before we or my father had picked up on it and as a result, he was being treated at least 24 hours earlier.
My father is very happy there and considers the care and facilities to be excellent. Perhaps the cost is a little more expensive than some others in the area. But we consider it to be well worth it.
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Current Review Score: 9.6 (9.555)

Overview of Review Score

The Review Score of 9.6 (9.555) out of 10 for High Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.555 for High Meadows is calculated as follows: ( (329 Excellents x 5) + (120 Goods x 4) + (32 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 490 Ratings = 4.555
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for High Meadows is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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