High Meadows

High Meadow Close, Pinner, London HA5 2HD
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9.6 75 Reviews
  • High Meadows, London
Set in the heart of Pinner, High Meadows Care Home is a thoughtfully designed 45-bed residence, created by award-winning architects to offer high-quality care in a welcoming and comfortable setting. With beautifully landscaped gardens and elegant interiors, the home provides a calm and homely environment for residents.

The team at High Meadows is dedicated to delivering person-centred care, tailored to each individual’s needs, preferences, and lifestyle. Great importance is placed on dignity, independence, and respect, ensuring residents feel valued and supported at all times. Care plans are regularly reviewed and developed in collaboration with healthcare professionals, residents, and their families.

All bedrooms are stylish, well-equipped, and include en-suite shower facilities, electric profiling beds, smart TVs with Sky, Wi-Fi, and telephone access. Ground floor rooms benefit from private terrace gardens, while all residents can enjoy the communal outdoor spaces.

A variety of communal areas are available, including comfortable lounges, a library, cinema room, hair and beauty salon, and attractive gardens, encouraging both relaxation and social engagement.

Dining is an important part of daily life, with meals freshly prepared and tailored to individual tastes and dietary requirements. Residents may dine in dedicated dining areas or choose to enjoy meals in the comfort of their own room.
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Care Provided by High Meadows

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1750
  • Self-Funded Residential Dementia Care: £1750 – £1800
  • Self-Funded Nursing Care: £1700 – £1750
  • Self-Funded Nursing Dementia Care: £1750 – £1800
  • RESPITE Self-Funded Residential Care: £1968 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £1968 – £2000
  • RESPITE Self-Funded Nursing Care: £1968 – £2000
  • RESPITE Self-Funded Nursing Dementia Care: £2018 – £2050

Fees at High Meadows Care Home are based on the individual needs and level of care required. The home provides a range of services, including residential, nursing, and dementia care, with both long-term and respite stays available.


For residents in permanent placements who are eligible, Funded Nursing Care (FNC) contributions are applied, which can reduce the overall weekly cost. Respite care fees are inclusive of this element, which may make them appear higher in comparison. All fees are discussed transparently, and a personalized assessment is completed to provide an accurate quotation based on individual care needs.

The price(s) shown are provided by the care home. Contact High Meadows for full pricing details and T&Cs.

Contact High Meadows to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact High Meadows to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Vivo Medical Care Ltd
  • Privately Owned

Person in Charge

  • Mariana Costa (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Single Rooms with Ensuite Wet Room (45)

Visiting

  • High Meadows Care Home welcomes visitors 24 hours a day, seven days a week, recognizing the importance of maintaining close relationships with family and friends. Flexible visiting arrangements allow loved ones to spend time with residents at their convenience, supporting their comfort and emotional well-being. The home provides a warm and welcoming environment where visitors can enjoy meaningful time together in safe and comfortable surroundings.

Parking

  • High Meadows Care Home offers on-site parking within the grounds for visitors and staff. Additional parking is available along the surrounding roads, providing convenient access for those visiting the home.

High Meadows Reviews (75)

9.6

High Meadows has a Review Score of 9.6 (9.550) out of 10, based on 43 reviews in the last 2 years.
Over all time High Meadows has 75 reviews.

Overall Experience
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Date Published
  • 75
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  • 43
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Reviewer Connection to High Meadows
  • 29
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Total of 75, showing 61-75
Review from L A (Daughter of Resident) published on 10 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum initially went into respite care in December 2019. However, dementia diagnoses and now in the dementia unit, the care and support received from High Meadows have been excellent - the team are mindful of not only treating my mum with respect but me too. Lockdown has been exceptionally difficult,
but I am confident all that could have been done, has been done.
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Review from Roy B (Husband of Resident) published on 13 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Under the present ongoing circumstances with no access to the home for many months, it is difficult to give my views. Having only 2 or 3 external visits lately my answers can only be based on what my wife tells me. I can see when visiting that she is happy and contented and pleased with the staff.
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Review from J L (Resident) published on 8 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care is good. We've got carers who are helpful, caring, kind and sympathetic. I can't find any fault at all. Good attendance. Very good service.
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Review from Sylvia B (Resident) published on 24 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since arriving at the care home I have been well looked after with kindness. I've also been encouraged to mix with other residents and join in with any activities. It was strange at first but we got used to it. Medical needs are kept an eye on.
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Review from P C (Resident) published on 24 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After my wife died 2 years ago, my family decided that I should not look after myself and recommended me to move to High Meadows. Since moving here I have felt very much at home, and the prospect of spending the rest of my life here is the best future I can imagine.
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Review from Anita B (Daughter-in-law of Resident) published on 24 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In these worrying times, High Meadows has been very good at keeping us informed and video call to our mum. She is always happy with her care and when she has an issue she is happy to raise her concerns. We are fortunate to be able to visit (pre-COVID) weekly so spent much time in High Meadows.
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Review from B R (Friend of Resident) published on 22 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The managers is a warm, kind and welcoming person, she is an excellent manager and really tries to help settle elderly people into High Meadows.
The staff are kind, friendly and efficient. It is a clean, smart, casual home and does give the feeling one is in their own home rather than a care institution.
Also, one member of staff is very efficient and a hard-working nurser. My friend is very happy in High Meadows.
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Review from S B (Resident) assisted by family/friend published on 10 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with all the facilities, care and staff.
Extremely pleasant room with direct viewing access to pleasant grounds and garden.
A variety of activities are offered throughout the week.
All in all, you would not be disappointed.
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Review from Kim P (Daughter of Resident) published on 4 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful care home - more like a hotel! Mum had 2 weeks respite here and was treated with the utmost respect by all staff. The care she received was amazing. Nothing was too much trouble, and staff carry out their duties with concern for the residents as well as always smiling! The support they gave
us as a family was also invaluable and very much appreciated.
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Review from Margaret W (Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find this care home efficient, friendly and extremely helpful. In fact, I feel and so do all my relatives and friends that I could not have chosen better. The only thing I lack is a landline number but I believe this is in hand.
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Review from N L (Son of Resident) published on 28 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities with wonderful caring staff.
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Review from Peter R (Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am here as a respite service user and I found the services and the staff to be first class in every respect. I will have no hesitation in recommending High Meadows to anybody looking for such an establishment.
I feel certain that High Meadow will go from strength to strength.
And I wish everybody
concerned a long and successful career ahead.
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Review from C B (Respite Resident) published on 12 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very comfortable and very well looked after at High Meadows for respite care after a hip replacement operation. The food was lovely, the staff pleasant, polite and encouraging and I recovered more quickly than I had expected to.
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Review from Anthony F (Son of Resident) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home excellent. My mother is full of praise for the staff, food and rooms. Everyone there wants to help you. No job was too much for staff. Well done! We would not hesitate to use you in the future, mum's care was excellent.
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Review from David M (Son of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We immediately liked the home when we first walked in. It is much roomier than most and we were impressed by the manager. Care of my father has been excellent. The staff identified a chest infection before we or my father had picked up on it and as a result, he was being treated at least 24 hours earlier.
My father is very happy there and considers the care and facilities to be excellent. Perhaps the cost is a little more expensive than some others in the area. But we consider it to be well worth it.
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Current Review Score: 9.6 (9.550)

Overview of Review Score

The Review Score of 9.6 (9.550) out of 10 for High Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.550 for High Meadows is calculated as follows: ( (337 Excellents x 5) + (120 Goods x 4) + (36 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 502 Ratings = 4.55
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for High Meadows is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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