Oakview Lodge Care & Nursing Home

Princes Avenue, Welwyn Garden City AL7 4DT
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9.5 78 Reviews
  • Oakview Lodge Care & Nursing Home, Welwyn Garden City
Oakview Lodge Nursing Home is a brand new care home in Welwyn Garden City, on the site of the old Queen Elizabeth II hospital, providing residential care in luxury surroundings.

The home has a warm, family atmosphere with a highly trained and caring staff team. Staff get to know residents and their families personally to provide personalised care taking into account residents' individual needs and preferences.

The nursing home has 64 large en-suite bedrooms, decorated to a very high standard.

Oakview Lodge Nursing Home has its own hair salon, café/bistro, cinema room, and numerous lounges and communal areas. Residents are encouraged to enjoy hobbies and interests and a wide range of meaningful activities are available on a daily basis, from light exercise, crafts, gardening and trips out.

Oakview Lodge has built close links with the local community and often hosts events and meetings to encourage residents to maintain the links with local groups. Visitors are welcome at any time.

Oakview Lodge has its own chef who works closely with residents and the care team to develop a weekly menu with a wide range of nutritious food suited to individual dietary requirements. The front of house team is on hand to provide drinks and refreshments throughout the day.
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Care Provided by Oakview Lodge Care & Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Nursing Dementia Care: from £1800

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

These prices are only a guideline, please contact Oakview Lodge Care & Nursing Home to find out the exact price for your requirements.

Contact Oakview Lodge Care & Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oakview Lodge Care & Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rosa Maria Gaiteri (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors welcome at any time.

Parking

  • Oakview Lodge has an on-site car park.

Oakview Lodge Care & Nursing Home Reviews (78)

9.5

Oakview Lodge Care & Nursing Home has a Review Score of 9.5 (9.549) out of 10, based on 25 reviews in the last 2 years.
Over all time Oakview Lodge Care & Nursing Home has 78 reviews.

Overall Experience
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Reviewer Connection to Oakview Lodge Care & Nursing Home
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Review from D W (Wife of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was welcomed to Oak View Lodge at the beginning of September. From my first visit I felt welcome and greeted ny everyone with a smile and a welcome greeting. During his month long stay my husband was treated as a special guest.The meal time menus were varied and freshly prepared and the portions
were generous and there were drinks and a variety of snacks available all day. Midmorning and afternoon snacks were offered to residents. My husbands room was light, modern and comfortable. There was a sensitive mat beside his bed to alert staff if he got out of bed at night. My husband was well cared for and spoken to by name and the kind staff always knew where he was. Should he need long term residential care I would contact Oak View Lodge immediately.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased to know that your husband was happy in our care and enjoyed the meal choices too during his stay with us. I will share your lovely words with the team.
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Review from Tom G (Husband of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been nursed in Oakview for nearly three years. She has received excellent care throughout. The home is comfortably and appropriately appointed. The staff are warmly friendly yet the care is not intrusive. There are daily stimulating activiites suited to the differing circumstances of the
residents.In other words Oakview is a well balanced and well managed home.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased to know our staff team provide excellent care and that our care home is comfortable and friendly for all.
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Review from Ian M (Son of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This Care home is extremely good, with excellent staff and routine. It is clean and tidy. My mum has a very good bright room with great window and furnishings. It is warm or cool as appropriate. The Care staff are very attentive to her needs. Food is well prepared . Very impressed. Due to her age
and health, some activities are beyond Mum. However there is a community feel.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased to know our staff team are attentive and you like our facilities.
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Review from Allan S (Son of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has recently had a few problems and, as usual, the Home reacted very professionally and sorted her problems. They always listen to our needs and the staff take a proactive stance in dealing with anything.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeWe appreciate your feedback and take your concerns very seriously. Our primary objective is to ensure the safety, well-being, and comfort of our residents. Please contact our home directly should you wish to discuss this further on 01707 375345.
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Review from Lesley J (Wife of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise Oakview Lodge staff highly enough. They were wonderful right from the start of my looking for a place for my very ill husband - right through to the end, when he died. We were impressed from the beginning with the care and friendliness the staff exuded - my daughter and I even asked
if we could put our names down for when we need a Care Home. Sadly, they said no. I was kept informed at all times of anything of note, everything was carefully explained and expertly and kindly done. The professionalism of both the Management, the Nursing Staff and the Carer Team was exemplary, and so kindly handled when the end came. The Home itself is very well appointed, kept sparklingly clean and beautifully decorated with lots of
facilities for the residents. I'm so glad my husband spent his last months there. Thank you.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased we could look after your husband and family during that time and that our staff team were friendly and professional in their approach. We are also glad to know that you enjoyed our care home facilities. I will share your kind words with the team.
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Review from Sally H (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always caring , with a friendly team who treat my Dad - a frequent visitor to see my Mum, with such great kindness and support. The team handled my Mums recent move to the nursing floor with professionalism and empathy.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review of Oakview Lodge Care & Nursing Home. I will share your feedback with the team.
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Review from J W (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oakview are amazing at caring for our elderly relative. They are kind and caring towards him. They anticipate his needs and support his health and wellbeing very effectively. We could not ask for anything else for him. Thank you to the home's leadership team and all the staff who care for him so well.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review of Oakview Lodge Care & Nursing Home. We are pleased to know that our staff team are kind and caring towards your loved one. I will share your feedback with the team.
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Review from V W (Wife of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been on the Nursing floor for over six months now. He has been given consistent, cheerful and loving care and we have never seen any signs of impatience from any of the nurses or carers. He is treated - and valued - as an individual and is encouraged to be as active and engaged as possible,
given his physical challenges.
My family and I particularly like the fact that all members of staff are friendly, helpful and welcoming. The atmosphere is always cheerful and the home is immaculate.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review of Oakview Lodge Care & Nursing Home. We are so pleased to know that our staff team are cheerful and patient towards your husband when delivering his care. I will share your feedback with the team.
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Review from Kym T (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum's mental and physical health have improved greatly since she has been living at Oakview Lodge. The team at Oakview are incredible friendly, great at communicating my Mums needs and assisting with all appointments and services.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review of Oakview Lodge Care & Nursing Home. I will share your feedback with the team.
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Review from Georgina W (Daughter-in-law of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been a resident at Oakview Care Home for 15 months now. The team there do everything they can to care for all her physical and cognitive needs. She always looks tidy and clean, staff are friendly and attentive. She has lots of interaction from all members of team. The staff here
are very friendly, communicative and helpful. They keep myself and my husband informed of our mum's progress. We are very happy she is in this care home.
Reply from Julia Rodell, Customer Relations Manager at Oakview Lodge Care & Nursing HomeThank you for your kind review of Oakview Lodge Care & Nursing Home. I will share your feedback with the team.
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Review from S H (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's health needs changed very suddenly during my visit. Staff present responded quickly, calmly and professionally. I was hugely reassured by the team's response to relieve and treat my mum's condition. As a result, all is now well with Mum. Thank you, Oak View nursing and care staff - you are all
very special people.
Reply from Rosa-Maria Gaiteri, Home Manager at Oakview Lodge Care & Nursing HomeThank you so much for your kind review of Oakview Lodge Care & Nursing Home. We're glad we could support your mum quickly and effectively. It means a lot to our team to hear this.
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Review from Michael B (Son of Resident) published on 2 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oakview Lodge Care & Nursing Home is an excellent facility. The rooms are spacious and bright, complete with an ensuite. The staff are very attentive and caring and are always there to help. The home has an extensive and varied set of activities during the week, including a cinema and pub for the residents.
The management staff have been excellent and very flexible in ensuring my mother is being well looked after. I am very happy I was able to get my mother there as a resident.
Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing HomeThank you so much for your kind review, I will pass this on to the team. I am glad that your mother has settled into our care, it is an honour to look after her.
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Review from John O (Son of Resident) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my parent was admitted to Oakview Lodge, the first impression was that it does feel like a home and not a hospital. The corridors just in and out with bits of furniture and pictures which gives the feeling you're in a house. Looking down the hallways you cannot see lines of doors. The rooms are
very spacious with underfloor heating and ensuite facilities. Reasonable-sized double-glazed windows. The food is very good and the lounge area has lots of space with tea and coffee provided.
Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing HomeThank you for your kind words. We pride ourselves on offering our residents a home and not simply a place to live.
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Review from K G (Son-in-law of Resident) published on 21 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't recommend Oakview Lodge enough. The staff are truly exceptional, kind, attentive and always go the extra mile. The facilities are top-notch, creating a comfortable and welcoming environment. Most importantly they've taken such wonderful care of our family member. It's a relief knowing they're
in such good hands.
Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing HomeThank you so much for your kind words. I will ensure they are passed on to the team. Caring for your loved one is a privilege, thank you for choosing us.
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Review from Marie M (Daughter of Resident) published on 26 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't fault anything about Oakview Lodge. The staff are amazing. Mum has been in Oakview since November 2023 and is very happy. The staff arrange daily activities and keep us posted on Mum's welfare. Although we as a family visit regularly and take Mum out, she is always happy to return to Oakview
Lodge. I would highly recommend Oakview Lodge for your loved one. Thank you to all the staff.
Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing HomeThank you so much for your kind words. Your mum is a joy to have in the service, always smiling and ready with a wave. Thank you for choosing us.
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Review from Elaine G (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is so much happier now she is a resident at Oakview Lodge. The staff are always cheerful and Mum adores them. The family are very impressed with the safety and security and also regular outings with staff, plenty of activities which Mum enjoys. Well done to all the staff and management for their
constant updates. A real down-to-earth team but professional.
Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing HomeThank you so much for your kind words. It is a pleasure to care for your mother. She is an absolute delight to have in the home.
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Review from Gudrun L (Respite Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a beautiful, welcoming home. There is a happy rapport between all staff who are exceptionally helpful and cheerful. The nurses are most caring and have given me the best of assistance after my operation. The ground floor room was clean and comfortable. There could have been more towel rails
and hooks. The lunch and dinner menu always has two choices. If none of the choices appealed I could order something special. However, there was not much guidance on what else could be served. It took me a while to come to grips with it. A good stay!
Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing HomeThank you so much for your kind words and your review. I am glad that you enjoyed your stay. I appreciate the feedback regarding meals and towel rails and will follow up with the relevant teams. Stay well, and you know where we are if you need us again in the future. Please feel free to pop in when you are over this way.
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Review from M F (Next of Kin) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are beyond grateful for the extraordinary care my father has received over these last 4 years. This environment goes way beyond the hotel-like facilities that you first encounter. My dad is treated with dignity, love and humour and above all is listened to 24/7. My mother who comes to visit, is also
looked after with grace and subtlety. Neither have ever been pushed into doing anything that doesn’t suit them. Nothing is forced or hurried. These wonderful caregivers answer a calling. It shows in all they do.
Many times we managed to bring our entire family together from all over the globe. We had access to the large dining room for a huge feast. After that, we moved to the pub and loudly played music from our parent's era. We danced, sang, lived and loved through the rest of the day. Throughout, my dad had his diaper changed, his medication given and all needs seen to. This care continues daily. To all of you at Oakview Lodge; Thank you, from the bottom of our hearts.
Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing HomeThank you so much for your kind words, I will share them with the team. Working in care is a privilege, and we are grateful for your trust in us to care for your wonderful father.
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Review from Sandra G (Daughter-in-law of Resident) published on 30 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly staff to residents and family. Efficient and caring and when asked to help, promptly assist. Always working hard and pass information on to other members of staff. Weekly activities are shown to all residents and offered to all. Food is basic, could be a lot better for private care!
Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing HomeThank you for leaving a review for Oakview Lodge Care & Nursing Home we appreciate all feedback and comments. We are pleased to hear that our staff are always welcoming and that you are happy with the quality of care our staff team provides.
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Review from Martyn S (Son of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has always been treated with dignity and respect. The care workers are very considerate and are extremely good at, not only looking after her physically, but they also take time to engage with her so she feels valued. All the staff do a very good job catering to her needs.
Reply from Clare Twiss, Home Manager at Oakview Lodge Care & Nursing HomeThank you for taking the time to leave a lovely review for Oakview Lodge Care & Nursing Home. We are so pleased to hear that you are happy with the care our team provides for your mother and that she is always treated with dignity and respect.
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Current Review Score: 9.5 (9.549)

Overview of Review Score

The Review Score of 9.5 (9.549) out of 10 for Oakview Lodge Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.549 for Oakview Lodge Care & Nursing Home is calculated as follows: ( (205 Excellents x 5) + (52 Goods x 4) + (15 Satisfactorys x 3) + (9 Poors x 2) + (5 Very Poors x 1) ) ÷ 286 Ratings = 4.549
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakview Lodge Care & Nursing Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jul 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (2)

Rosa-Maria

Rosa-Maria Gaiteri

Job Title: Home Manager Joined: 2025

Rosa is the Home Manager at Oakview Lodge Care & Nursing Home, bringing strong leadership skills and a commitment to excellence in care. She is dedicated to maintaining high standards while ensuring the well-being of residents and their families remains her top priority. With a compassionate approach, Rosa strives to create a supportive and nurturing environment for everyone at Oakview Lodge.

Julia

Julia Rodell

Job Title: Customer Relations Manager Joined: 2025

Julia Rodell is our Customer Relations Manager at Oakview Lodge Care & Nursing Home. Julia will be the first point of contact for new care enquiries to ensure a seamless transition is created for families moving into a care home setting. She is passionate about caring for residents and their families and is excited to network with local businesses in and around Welwyn Garden City.

Frequently Asked Questions about Oakview Lodge Care & Nursing Home

What types of Care is Oakview Lodge Care & Nursing Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oakview Lodge Care & Nursing Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Oakview Lodge Care & Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oakview Lodge Care & Nursing Home to the centre of Welwyn Garden City?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakview Lodge Care & Nursing Home to verify any information. View our terms and conditions. Oakview Lodge Care & Nursing Home has an Enhanced Service - more info.