
The staff are absolutely fantastic, nothing is too much troubleHillary S(Granddaughter of Resident/Service User)

staffed with caring people, who treat the residents with compassion and dignityAndrew W(Son-in-law of Resident/Service User)

new friends to chat and laugh withAnn J(Daughter of Resident/Service User)

The staff are absolutely fantastic, nothing is too much troubleHillary S(Granddaughter of Resident/Service User)

staffed with caring people, who treat the residents with compassion and dignityAndrew W(Son-in-law of Resident/Service User)

new friends to chat and laugh withAnn J(Daughter of Resident/Service User)

Oakview Lodge Nursing Home is a brand new care home in Welwyn Garden City, on the site of the old Queen Elizabeth II hospital, providing residential care in luxury surroundings.
The home has a warm, family atmosphere with a highly trained and caring staff team. Staff get to know residents and their families personally to provide personalised care taking into account residents' individual needs and preferences.
The nursing home has 64...
Care Provided by Oakview Lodge Care & Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.
The price(s) shown are provided by the care home. Contact Oakview Lodge Care & Nursing Home for full pricing details and T&Cs.
Contact Oakview Lodge Care & Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Rosa Maria Gaiteri(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- Visitors welcome at any time.
Parking
- Oakview Lodge has an on-site car park.
Oakview Lodge Care & Nursing Home Reviews (87)
Oakview Lodge Care & Nursing Home has a Review Score of 9.8 (9.801) out of 10, based on 26 reviews in the last 2 years.
Over all time Oakview Lodge Care & Nursing Home has 87 reviews.
I have been very pleased with the care my father has had in the home. The staff are excellent and really care about the residents. The home is beautifully decorated and well maintained and the staff are also very friendly, caring, professional and helpful. I am confident my father is having the very best care and attention. I can highly recommend this lovely care home.
Thank you for taking the time to review Oakview Lodge Care & Nursing Home, we are delighted to hear that you're so happy with the care that your father is receiving. I will pass your comments on to our staff team.
Wonderful place for my mother. Lovely decor, care and the staff are excellent. Clothes washing a bit lax on frequency (some clothes have disappeared even though they are marked with her room number) The lighting is her room is very low, almost dingy.
I found staff extremely helpful, very kind, they go out of their way to assist you and available at short notice.
The manager and staff were all outstanding and kept us well informed and were approachable.
I would highly recommend this care home and I thank you all for making her stay an excellent experience.
Management and staff are so helpful and kind. Sometimes, short staff supply, they do their utmost to cover all nursing and caring which is not always easy for them. My family and I are so pleased that my husband is being cared for in this lovely nursing home. Thank you to all.
Unfortunately, the receptionist had not been briefed about our arrival on Saturday 28th October. Eventually, we were conducted to my husband's room but it took some time before he was properly greeted.
Secondly, my husband found nocturnal treatment somewhat unsatisfactory and insensitive on occasions.
It was a surprise to both of us that some senior staff had not been properly trained in the fitting of conveens.
Finally, on a positive note, my husband was pleased that his weekly French class could be accommodated in "The Pub". My husband joins his fellow members and the teacher in thanking the staff for organising this.
My father-in-law spent his last 20 months in Oakview Lodge and I just cannot recommend this care home highly enough. The staff go above and beyond the call of duty on a daily basis and were caring in the extreme. It is well managed and staffed with caring people, who treat the residents with compassion and dignity. The home is always very clean and has a welcoming environment. The carers always have a smile and time for the individuals. Regular activities for the residents are organised daily everyone is supported and encouraged to join in. My father-in-law enjoyed the quizzes, gardening, bingo, baking cakes and eating them. I would have no hesitation in entrusting any of my relatives to their tender care.
Mum first came to Oakview Lodge for respite in January and is now a permanent resident. I am delighted with the care and support she has received and have every confidence in the staff, who are kind, professional and friendly and treat all the residents with dignity. All mum's visitors are made welcome when they pop in; we bring my dad to visit several times a week. Nothing is too much trouble; I'm kept updated about mum and we can see the improvement in her in this beautiful, clean home with modern, attractive furnishings and decoration. (Wait 'til you see the gorgeous chairs and sofas in the corridors!) Tasty meals with a glass of wine if she chooses, a café area where she can sit and read the newspaper, and new friends to chat and laugh with. The pampering means her hair is regularly and expertly styled, nails polished and she has even put on some weight!
Top class care home! Quality of furnishings and care are top class. So happy with caring staff. Nothing was too much trouble, it was a home-from-home. Food delicious. Staff very gentle and caring. There is a cinema, pub, restaurant and beautiful gardens. Very modern building and up to date furnishings.
Staff were friendly, cheerful and helpful. Laundry arrangements seemed haphazard and procedures could be improved eg., laundry bags and printed lists. Meals were quite good, except poor quality sausages.
I broke my arm nursing my wife, after two weeks in hospital my family arranged for me to go to Country Court Care. If it had not been for them I would not have gone back 'home' to care for my wife. My stay was first class and care was wonderful, especially with a broken arm. Many thanks to everyone involved. God Bless you all for the fine job you are doing.
After a few weeks in hospital Mum had lost her confidence to walk, with a fear of falling. The staff were very encouraging and within a few weeks had her walking again with the use of her frame. The overall standard of the home is excellent, very clean, safe and with committed, friendly staff. Mum no longer needs medical care and has moved onto residential home a little nearer to me. Location was the only reason for this. I know after a few days felt happy and safe at Oakview Nursing home and it helped very much on her road to recovery.
Following her week’s stay, there was complete satisfaction with all the care she received. The practical aspects of her care were totally met, including the personal care, the quality of the food and the comfort of her room. The overall care was carried out by an extremely well qualified, professional and friendly team of people. One could immediately sense this was a team of well motivated and co-ordinated staff, who were providing a comfortable and pleasurable stay to all their residents.
There is no doubt the general ethos of this home reflects the future concept of the way care should be offered. The layout and quality of the building and the up to date facilities, certainly offer a refreshing change from the older style concept of many existing homes.
My wife was very apprehensive about her first ever Respite stay. She is now very reassured and looks forward to future stays.
The staff are very attentive and always ready to discuss her care with me and my husband when we visit.
The home is beautifully designed and with a tremendous sense of space - overall an excellent move.
My mother spent two weeks respite care at Oakview Lodge in February. The home was already known to our family as a close family friend was already a resident there so we had no hesitation in placing mum in their care. The staff and management are so caring towards the residents treating them with great respect and dignity. The facilities are fantastic - there is a fabulous cafe area where residents can spend time with family and friends, a pub, a cinema, gym and two lovely treatment rooms. The food was wonderful and always looked very appetising. I was able to have a meal with mum on several occasions and it was lovely to sit and chat with the other residents. The atmosphere is so warm and friendly and mum really enjoyed her stay and is looking forward to coming back soon.
When my mother came in for a few weeks, she was feeling very unsettled and sorry for herself. We were very concerned about leaving her but the staff were welcoming and kind. By the end of her stay, she was asking when she could come back for another holiday.
He settled in beautifully. The staff respect him and treat him well. He does not socialize well but there are various activities arranged for the residents to enjoy and take part in.
My father has been in the home for 3 months and he is very settled. The staff has been great, really looking after him and engaging him in activities, he is in the best location for him and it's great to see.
The home is lovely, the staff and management are lovely and helpful, the home is very welcoming and clean. Love the themed rooms, cinemas, coffee shop, pub, gym more like living in a 5-star hotel.
I visited the home with my husband looking for respite care for my mother-in-law. The welcome from the manager was very relaxing and we were made to feel at home. The home was clean and the residents and staff looked very happy. The manager and deputy put us at ease and were able to answer our questions. The environment is beautiful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 July 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 23 Jul 2026
Oakview Lodge Care & Nursing Home in Welwyn Garden City proudly joined this year's Big Step Out event at Hatfield House, supporting local carers and raising awareness of the invaluable...
- 20 Apr 2026
Residents at Oakview Lodge Care & Nursing Home in Welwyn Garden City recently welcomed two very special visitors, as therapy alpacas Doctor Pepper (12) and Jimmy Lee (8) spent time...
- 16 Mar 2026
Residents, families, and members of the local community came together for an afternoon of music, dancing, and delicious treats at Oakview Lodge Care & Nursing Home in Welwyn Garden City,...
There are no upcoming events for Oakview Lodge Care & Nursing Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Oakview Lodge Care & Nursing Home.
Meet the Team (2)

Rosa is the Home Manager at Oakview Lodge Care & Nursing Home, bringing strong leadership skills and a commitment to excellence in care. She is dedicated to maintaining high standards while ensuring the well-being of residents and their families remains her top priority. With a compassionate approach, Rosa strives to create a supportive and nurturing environment for everyone at Oakview Lodge.

Julia Rodell is our Customer Relations Manager at Oakview Lodge Care & Nursing Home. Julia will be the first point of contact for new care enquiries to ensure a seamless transition is created for families moving into a care home setting. She is passionate about caring for residents and their families and is excited to network with local businesses in and around Welwyn Garden City.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakview Lodge Care & Nursing Home to verify any information. View our terms and conditions. Oakview Lodge Care & Nursing Home has an Enhanced Service -more info.