Oakview Lodge Care & Nursing Home

Dad has been a resident of Oakview Lodge for over two years now. The staff are wonderful and have made his twilight years happy and dignified. His dementia has accelerated very rapidly, and he is sadly approaching end of life, but the entire team at Oakview have dealt with this sensitively and compassionately.

Contacting the home by phone is a problem. Phone calls often ring out, and when calls are put through to the correct line, the phone is cut off.

Mother came into your care for only three weeks before she sadly passed away. From start to finish, what great care she was given. Could not have wished for any better. It’s like a hotel. As for the staff -unbelievable. Many thanks for your first-class care. You are all heroes.

Our mum recently moved into Oakview and seems to have settled in very well. The home seems a lovely, safe and friendly place. It is clean and looks more like a hotel than just a care home. As a family we have been made to feel welcome. The staff seem very friendly to Mum. It is a worrying time when you have to make the decision to move your parent into a care home, but we think we have made the right choice.

It's been a hectic time for us as a family since Mum was admitted for end-of-life care. However, the nurses and care assistants have been invaluable to my mum. She has been well looked after and is still being looked after. They are very compassionate, caring and professional in discharging their duties. I can't thank them enough, especially for the kindness shown towards her.

Everyone is very welcoming to us as relatives, and always nice to see the friendly reception staff on arrival.

My mother was admitted to the home for end of life care, unfortunately she was only there for just over two weeks. During that time she was cared for with dignity, compassion and as an individual. All the staff were kind and considerate to her and all members of the family. The nursing and medical staff were a credit to the home, the family were kept aware of and included in any discussions around change in treatment and concerns always listened to. From what I could see the home has wonderful facilities and I am sort of sad that my Mum did not get longer to really enjoy them.

Our Dad recently moved to Oakview Lodge Care & Nursing Home. From the minute he has arrived he has been exceptionally well cared for. The staff are friendly and reliable. Also as a family, we have also been welcomed and made to feel at ease, and have always answered any questions we had. There is a lovely selection of things going on for the residents...and the cakes are out of this world! Highly recommend this lovely home for peace of mind when looking after your loved one.

Mum has been in Oakview Lodge Care & Nursing Home for three months now. She is very comfortable in her own room, decorated with family photos. She has friends in the home, including the staff! There are activities every day for her to get involved in if she wants. The staff are wonderful and always enjoy a chat and a laugh with mum. It has taken a load off my mind knowing she is in a safe and friendly environment where we can all visit her whenever we want.

My nan is a resident of this care home and she loves it. As a dementia patient she has come on leaps and bounds. The care staff are so lovely and when we ring to talk to her they are so helpful and never have a problem with letting us speak to her. When we went to see her in December the home is lovely, her room is beautiful and the staff were so sweet. It was the first time seeing her, as she moved there in November so her seeing with my Mum was brilliant. My Aunty, cousin, my mum and myself feel so at ease knowing she is looked after and cared for, so thank you to all the staff and carers at the home.

So many thanks from my family to the manager and all the carers, hospitality staff, cleaners you all are amazing.

The inside and outside spaces are maintained to exceptionally high standards. Individual rooms are spacious with excellent facilities.

I would not hesitate to recommend Oakview Lodge to anybody looking for a well-run, caring and welcoming place for themselves or a loved one.

Visited my sister recently. Found no hairdresser, her hair was very long, nails long, teeth looked not cleaned. Twice managed to get her to understand, brain working, but only can say yes/no that she was hungry - went and asked for something, got yoghurt and pot custard, looked very unkept. I know one member had left short staff due to regulations - that person kept it going, spot on. Sorry to say has gone down in standard. Staff do their best, but £1,500, should be better care. I asked her as she had been a matron, was she satisfied with her care, she shook her head and said no. Sorry, but I am only saying my true thoughts. I know it is very hard at the moment. They are doing their best, but think this is not good enough. Staff helpful and nice.

My mum, who has dementia, has just moved to Oakview. The staff have been excellent in helping her adjust to a new environment and learning what her needs are. Booking visits has been smooth and very well organised when we attended.

Planting in gardens - neat and green but some colour is needed. A few dozen daffs and tulips are cheap and more popular with that age range than an expensive marketing giraffe by the roadside.

This last year has been such a difficult one, for both staff and residents, we look forward to life getting back to normal now.

The rooms are always clean and tidy and beautifully decorated, and the staff are very caring both to Mum as a resident and to us as a family.

When my mum came to Oakview Lodge, she was in a bad way after very poor care in another home. The home manager took her in, and the change was dramatic, and I can never thank her enough for the change in my mum. The staff are wonderful and very helpful. I can't praise the home enough for their care of my mum.

My mother had a stint of respite care at Oakview Lodge. Staff were very pleasant, caring and professional. Rooms were modern and kept very clean; all residents were treated with the utmost respect by everyone I saw there.