
The staff are absolutely fantastic, nothing is too much troubleHillary S(Granddaughter of Resident/Service User)

staffed with caring people, who treat the residents with compassion and dignityAndrew W(Son-in-law of Resident/Service User)

new friends to chat and laugh withAnn J(Daughter of Resident/Service User)

The staff are absolutely fantastic, nothing is too much troubleHillary S(Granddaughter of Resident/Service User)

staffed with caring people, who treat the residents with compassion and dignityAndrew W(Son-in-law of Resident/Service User)

new friends to chat and laugh withAnn J(Daughter of Resident/Service User)

Oakview Lodge Nursing Home is a brand new care home in Welwyn Garden City, on the site of the old Queen Elizabeth II hospital, providing residential care in luxury surroundings.
The home has a warm, family atmosphere with a highly trained and caring staff team. Staff get to know residents and their families personally to provide personalised care taking into account residents' individual needs and preferences.
The nursing home has 64...
Care Provided by Oakview Lodge Care & Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.
The price(s) shown are provided by the care home. Contact Oakview Lodge Care & Nursing Home for full pricing details and T&Cs.
Contact Oakview Lodge Care & Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Country Court
- Private Owned
Person in charge
- Rosa Maria Gaiteri(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 3
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- Visitors welcome at any time.
Parking
- Oakview Lodge has an on-site car park.
Oakview Lodge Care & Nursing Home Reviews (87)
Oakview Lodge Care & Nursing Home has a Review Score of 9.8 (9.801) out of 10, based on 26 reviews in the last 2 years.
Over all time Oakview Lodge Care & Nursing Home has 87 reviews.
Mother came into your care for only three weeks before she sadly passed away. From start to finish, what great care she was given. Could not have wished for any better. It’s like a hotel. As for the staff -unbelievable. Many thanks for your first-class care. You are all heroes.
Thank you for taking the time to write a review for Oakview Lodge. It was our pleasure to care for your Mum, and your kind words will be shared with the whole Oakview Lodge team.
Our mum recently moved into Oakview and seems to have settled in very well. The home seems a lovely, safe and friendly place. It is clean and looks more like a hotel than just a care home. As a family we have been made to feel welcome. The staff seem very friendly to Mum. It is a worrying time when you have to make the decision to move your parent into a care home, but we think we have made the right choice.
Thank you for taking the time to leave a review for Oakview Lodge Care & Nursing Home. We are delighted that you have found Oakview to be a welcoming and comfortable home for your mother.
It's been a hectic time for us as a family since Mum was admitted for end-of-life care. However, the nurses and care assistants have been invaluable to my mum. She has been well looked after and is still being looked after. They are very compassionate, caring and professional in discharging their duties. I can't thank them enough, especially for the kindness shown towards her.
Thank you for taking the time to leave a review for Oakview Lodge Care & Nursing Home; it is our pleasure to care for your mother as part of our family here at Oakview. I will pass your kind words on to the staff team.
The nurses will phone if there is any kind of health issue and explain what is being done to treat it. They are all well-informed about his needs and the support he needs. A lot of empathy and sensitivity are demonstrated by nurses and carers.
Everyone is very welcoming to us as relatives, and always nice to see the friendly reception staff on arrival.
My mother was admitted to the home for end of life care, unfortunately she was only there for just over two weeks. During that time she was cared for with dignity, compassion and as an individual. All the staff were kind and considerate to her and all members of the family. The nursing and medical staff were a credit to the home, the family were kept aware of and included in any discussions around change in treatment and concerns always listened to. From what I could see the home has wonderful facilities and I am sort of sad that my Mum did not get longer to really enjoy them.
Thank you for taking the time to leave us a review. We will endeavour to share your kind words with the team. It was a pleasure to have cared for your Mum in the short time that we had the pleasure to know her. All the very best for the future.
Our Dad recently moved to Oakview Lodge Care & Nursing Home. From the minute he has arrived he has been exceptionally well cared for. The staff are friendly and reliable. Also as a family, we have also been welcomed and made to feel at ease, and have always answered any questions we had. There is a lovely selection of things going on for the residents...and the cakes are out of this world! Highly recommend this lovely home for peace of mind when looking after your loved one.
Thank you for taking the time to write a review for Oakview Lodge Care & Nursing Home, we appreciate all comments and feedback. We are delighted to hear how welcome you've been made to feel and pleased you are with our care for your father, it is our pleasure to care for him as part of our family here at Oakview Lodge.
Mum has been in Oakview Lodge Care & Nursing Home for three months now. She is very comfortable in her own room, decorated with family photos. She has friends in the home, including the staff! There are activities every day for her to get involved in if she wants. The staff are wonderful and always enjoy a chat and a laugh with mum. It has taken a load off my mind knowing she is in a safe and friendly environment where we can all visit her whenever we want.
Thank you for your kind review of Oakview Lodge Care & Nursing Home. We are delighted at how well your mother has settled with us and it is our pleasure to care for her as part of our family here at Oakview Lodge.
My nan is a resident of this care home and she loves it. As a dementia patient she has come on leaps and bounds. The care staff are so lovely and when we ring to talk to her they are so helpful and never have a problem with letting us speak to her. When we went to see her in December the home is lovely, her room is beautiful and the staff were so sweet. It was the first time seeing her, as she moved there in November so her seeing with my Mum was brilliant. My Aunty, cousin, my mum and myself feel so at ease knowing she is looked after and cared for, so thank you to all the staff and carers at the home.
Thank you for taking the time to leave a review for Oakview Lodge Care & Nursing Home we appreciate all comments and feedback. We are delighted to hear how happy you are with our care for your grandmother, it is our pleasure to care for her as part of our Oakview family. We are very pleased to hear how much you enjoyed visiting our home and hope to welcome you back again soon.
So many thanks from my family to the manager and all the carers, hospitality staff, cleaners you all are amazing.
Thank you for taking the time to leave a review for Oakview Lodge, we appreciate all comments and feedback. It was a pleasure to care for your father and get to know your family. We appreciate your kind words and will pass on your thanks to the staff team.
All staff value the residents and form great understanding of their needs. Staff are always kind, considerate and courteous.
The inside and outside spaces are maintained to exceptionally high standards. Individual rooms are spacious with excellent facilities.
Thank you for taking the time to leave a review for Oakview Lodge Care & Nursing Home, we appreciate all comments and feedback. We are delighted to hear how happy you are with our care for your loved one, it is our pleasure to care for them as part of our Oakview family. I will pass your kind words on to the staff team.
His preferences were taken into account and consistently respected.
Every member of staff was welcoming and helpful to all of us who visited.
The manager and clinical lead, in particular, were readily available to answer questions and offer support.
As a family, we felt that our views were taken into consideration and acted upon appropriately, even in distressing circumstances.
There is a genuine feeling of welcome and calm throughout the building, which is very reassuring to residents and visitors alike.
There is a high level of cleanliness in all areas, and patients receive excellent personal care.
I would not hesitate to recommend Oakview Lodge to anybody looking for a well-run, caring and welcoming place for themselves or a loved one.
Thank you for taking the time to write a review for Oakview Lodge Care Home. We are delighted to hear how happy you have been with our care of your loved one; it has been our pleasure to care for him as part of our family here at Oakview. I will pass your kind words on to our staff team.
Visited my sister recently. Found no hairdresser, her hair was very long, nails long, teeth looked not cleaned. Twice managed to get her to understand, brain working, but only can say yes/no that she was hungry - went and asked for something, got yoghurt and pot custard, looked very unkept. I know one member had left short staff due to regulations - that person kept it going, spot on. Sorry to say has gone down in standard. Staff do their best, but £1,500, should be better care. I asked her as she had been a matron, was she satisfied with her care, she shook her head and said no. Sorry, but I am only saying my true thoughts. I know it is very hard at the moment. They are doing their best, but think this is not good enough. Staff helpful and nice.
My mum, who has dementia, has just moved to Oakview. The staff have been excellent in helping her adjust to a new environment and learning what her needs are. Booking visits has been smooth and very well organised when we attended.
Thank you for taking the time to leave a review for Oakview Lodge Care & Nursing Home; it's wonderful to hear that your mother has settled so well with us. We are very happy to care for her as part of our Oakview family.
The home manager is quick to respond. The staff juggle all sorts of tasks with style. They are charming and helpful and are exceptionally kind.
My mother is as happy at Oakview Lodge as anyone separate from their family with dementia could be. I am confident she is safe.
Improvements would be:
Introduction of the screen visiting area should have been faster as there was the ideal room - private dining room. This delay meant my sister and I did not have face to face contact with our father (also at Oakview Lodge until his death in December 2020) as we should have. That leaves unnecessary pain and for the cost of Oakview Lodge, the service should be as good as other care homes.
Parking can be difficult e.g. Friday 7th May we could not park nearby. One area blocked by bags of sand that have been there for almost two years.
Planting in gardens - neat and green but some colour is needed. A few dozen daffs and tulips are cheap and more popular with that age range than an expensive marketing giraffe by the roadside.
Thank you for taking the time to write a review for Oakview Lodge Care Home; we appreciate all comments and feedback. We are pleased to hear how happy you are with our care for your mother. Please be assured that we have addressed all the concerns that you raised in your review and have already...
I have always found all staff and management approachable dealing with any requests as needed, very caring, always trying to make each day the best it can be.
This last year has been such a difficult one, for both staff and residents, we look forward to life getting back to normal now.
Thank you for leaving a review for Oakview Lodge Care & Nursing Home; we appreciate all comments and feedback. It is our pleasure to care for your mother as part of our Oakview family, and we look forward to seeing you again soon.
The rooms are always clean and tidy and beautifully decorated, and the staff are very caring both to Mum as a resident and to us as a family.
Thank you for taking the time to leave a review for Oakview Lodge Care & Nursing Home. We are delighted that you are so pleased with our care for your mother. We look forward to welcoming you back to our home as visiting restrictions ease.
When my mum came to Oakview Lodge, she was in a bad way after very poor care in another home. The home manager took her in, and the change was dramatic, and I can never thank her enough for the change in my mum. The staff are wonderful and very helpful. I can't praise the home enough for their care of my mum.
Thank you for taking the time to leave a review for Oakview Lodge Care Home; we appreciate all comments and feedback. We are delighted to hear that you are so pleased with our care for your mother; it is a pleasure to care for her as part of our family here at Oakview Lodge.
My mother had a stint of respite care at Oakview Lodge. Staff were very pleasant, caring and professional. Rooms were modern and kept very clean; all residents were treated with the utmost respect by everyone I saw there.
Thank you for taking the time to leave a review for Oakview Lodge Care & Nursing Home, we are very pleased to hear how happy you have been with the care of your mother.
The home provides various activities every day throughout the week for all tastes but my dad particularly enjoyed the quizzes in the afternoons. The staff are very friendly, caring and professional and always helpful, they kept us fully informed of my father's health, we cannot praise them enough. My wife and I are very happy that his last days were in this wonderful home cared for by lovely people. We would highly recommend this care home.
Thank you for taking the time to write a review for Oakview Lodge, we are very pleased that you were happy with the care of your Father and the activities that we provide here for residents. Your kind comments mean a lot to our team and I will ensure that they are passed on to staff.
My Dad spent 7 months at Oakview Lodge. He became poorly from a pre-existing health condition during the lockdown. As visiting was not allowed we kept in touch by video and the staff were helpful with that when Dad was unsure. Most of the staff were compassionate and caring and Dad had one or two favourites. Sometimes the staffing levels seemed insufficient, maybe due to the Coronavirus, or maybe due to difficulties with recruitment. As he deteriorated he was kept comfortable and the Care was very good and we were confident Dad was in good hands.
Thank you for taking the time to write a review for Oakview Lodge, we are very pleased that you have been so happy with the care of your Dad, especially during the lockdown, it has been a pleasure to care for him. I will pass on your comments and discuss your feedback with our staff team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 July 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 23 Jul 2026
Oakview Lodge Care & Nursing Home in Welwyn Garden City proudly joined this year's Big Step Out event at Hatfield House, supporting local carers and raising awareness of the invaluable...
- 20 Apr 2026
Residents at Oakview Lodge Care & Nursing Home in Welwyn Garden City recently welcomed two very special visitors, as therapy alpacas Doctor Pepper (12) and Jimmy Lee (8) spent time...
- 16 Mar 2026
Residents, families, and members of the local community came together for an afternoon of music, dancing, and delicious treats at Oakview Lodge Care & Nursing Home in Welwyn Garden City,...
There are no upcoming events for Oakview Lodge Care & Nursing Home.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Country Court
- 31 Jan 2025Recipient: Country Court
- 31 Jan 2024Recipient: Country Court
Accreditations
There are no accreditations posted yet for Oakview Lodge Care & Nursing Home.
Meet the Team (2)

Rosa is the Home Manager at Oakview Lodge Care & Nursing Home, bringing strong leadership skills and a commitment to excellence in care. She is dedicated to maintaining high standards while ensuring the well-being of residents and their families remains her top priority. With a compassionate approach, Rosa strives to create a supportive and nurturing environment for everyone at Oakview Lodge.

Julia Rodell is our Customer Relations Manager at Oakview Lodge Care & Nursing Home. Julia will be the first point of contact for new care enquiries to ensure a seamless transition is created for families moving into a care home setting. She is passionate about caring for residents and their families and is excited to network with local businesses in and around Welwyn Garden City.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakview Lodge Care & Nursing Home to verify any information. View our terms and conditions. Oakview Lodge Care & Nursing Home has an Enhanced Service -more info.