Oakview Lodge Care & Nursing Home

Princes Avenue, Welwyn Garden City AL7 4DT
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9.7 82 Reviews
  • Oakview Lodge Care & Nursing Home, Welwyn Garden City
Oakview Lodge Nursing Home is a brand new care home in Welwyn Garden City, on the site of the old Queen Elizabeth II hospital, providing residential care in luxury surroundings.

The home has a warm, family atmosphere with a highly trained and caring staff team. Staff get to know residents and their families personally to provide personalised care taking into account residents' individual needs and preferences.

The nursing home has 64 large en-suite bedrooms, decorated to a very high standard.

Oakview Lodge Nursing Home has its own hair salon, café/bistro, cinema room, and numerous lounges and communal areas. Residents are encouraged to enjoy hobbies and interests and a wide range of meaningful activities are available on a daily basis, from light exercise, crafts, gardening and trips out.

Oakview Lodge has built close links with the local community and often hosts events and meetings to encourage residents to maintain the links with local groups. Visitors are welcome at any time.

Oakview Lodge has its own chef who works closely with residents and the care team to develop a weekly menu with a wide range of nutritious food suited to individual dietary requirements. The front of house team is on hand to provide drinks and refreshments throughout the day.
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Care Provided by Oakview Lodge Care & Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1800

Get in touch with us today to arrange a free personal care assessment. This will help us provide a weekly fee tailored to your individual needs. Please note that the prices shown are only a guide — contact our Care Home for an exact quote based on your requirements.

These prices are only a guideline, please contact Oakview Lodge Care & Nursing Home to find out the exact price for your requirements.

Contact Oakview Lodge Care & Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oakview Lodge Care & Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rosa Maria Gaiteri (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors welcome at any time.

Parking

  • Oakview Lodge has an on-site car park.

Oakview Lodge Care & Nursing Home Reviews (82)

9.7

Oakview Lodge Care & Nursing Home has a Review Score of 9.7 (9.671) out of 10, based on 28 reviews in the last 2 years.
Over all time Oakview Lodge Care & Nursing Home has 82 reviews.

Overall Experience
  • 65
  • 13
  • 2
  • 1
  • 1
Date Published
  • 82
  • 14
  • 15
  • 28
  • 54
Reviewer Connection to Oakview Lodge Care & Nursing Home
  • 29
  • 16
  • 7
  • 6
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 82, showing 81-82
Review from Pat B (Daughter of Resident) published on 1 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Putting my mother in a care home was always a last resort as other care homes I had visited seemed depressing places where the residents were just waiting to die. However, when I went to Oakview Lodge, expecting it to be like that, I found somewhere that was the opposite - bright, cheerful, happy, clean
with wonderful facilities. I was completely blown away and felt it was definitely a place I would be happy for my mother to live in. Since she moved in nearly two weeks ago, I have not been disappointed. She can have a glass of wine with her meals (something she always enjoyed), have her hair done, watch the TV in the comfortable lounge, whilst being served cups of tea and delicious cakes (also available to visitors!). There are activities for those who wish to participate and when the weather was warm last week, my mother was able to go out in the garden and have ice cream and sherry! The staff are lovely and caring - if anyone looks a bit sad or lonely they are soon cheered up.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison B (Granddaughter of Resident) published on 24 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oakview Lodge is not at all what I expected from a care home. We had always said that there was no way my grandmother would go into a home, but this place is amazing. It's beautiful, everything is new, it's more like a luxury hotel! Lounges with smart modern furniture, dining tables with crisp white
tablecloths and polished silverware, and so many facilities - hair and nail salon, cinema, pub, massage spa, family games room, tea room... it's wonderful! There are lots of thoughtful details, like old photos of the local area on the walls etc.
The staff have been very accommodating to my grandmother's needs and preferences, to make her feel as comfortable and "at home" as possible. I have visited several times since she moved in last week and everyone is always friendly and welcoming.
I wouldn't hesitate to recommend this place to anyone considering a care home for their loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.671)

Overview of Review Score

The Review Score of 9.7 (9.671) out of 10 for Oakview Lodge Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.671 for Oakview Lodge Care & Nursing Home is calculated as follows: ( (242 Excellents x 5) + (61 Goods x 4) + (13 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 322 Ratings = 4.671
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakview Lodge Care & Nursing Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Jul 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (2)

Rosa-Maria

Rosa-Maria Gaiteri

Job Title: Home Manager Joined: 2025

Rosa is the Home Manager at Oakview Lodge Care & Nursing Home, bringing strong leadership skills and a commitment to excellence in care. She is dedicated to maintaining high standards while ensuring the well-being of residents and their families remains her top priority. With a compassionate approach, Rosa strives to create a supportive and nurturing environment for everyone at Oakview Lodge.

Julia

Julia Rodell

Job Title: Customer Relations Manager Joined: 2025

Julia Rodell is our Customer Relations Manager at Oakview Lodge Care & Nursing Home. Julia will be the first point of contact for new care enquiries to ensure a seamless transition is created for families moving into a care home setting. She is passionate about caring for residents and their families and is excited to network with local businesses in and around Welwyn Garden City.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakview Lodge Care & Nursing Home to verify any information. View our terms and conditions. Oakview Lodge Care & Nursing Home has an Enhanced Service - more info.