Chandler Court

Recreation Road, Bromsgrove B61 8DT
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9.8 105 Reviews
  • Chandler Court, Bromsgrove
Chandler Court is a purpose-built care home providing a full range of quality, person-centred care for older people. Care services range from residential and nursing care to dementia and compassionate end of life care. The home is currently undergoing refurbishment, ensuring a refreshed and modern environment for residents.

Everything about the home is designed around residents, and is currently undergoing refurbishment, ensuring a refreshed and modern environment. The home has a café, hair salon and cinema room, and a wide range of tailored group and one-to-one activities are planned each week. Residents are supported to continue visiting friends and clubs in the community.

Each bedroom at Chandler Court has its own en-suite wet room, TV and 24-hour nurse call system. The chef-led catering team prides itself on creating delicious dishes tailored to residents’ tastes.

Chandler Court is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Chandler Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1469
  • Self-Funded Residential Dementia Care: from £1564
  • Self-Funded Nursing Care: from £1734
  • RESPITE Self-Funded Residential Care: from £1679
  • RESPITE Self-Funded Residential Dementia Care: from £1774
  • RESPITE Self-Funded Nursing Care: from £1944

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Chandler Court to find out the exact price for your requirements.

Contact Chandler Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Chandler Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Joleen Rayner (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (81)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • Parking on-site

Chandler Court Reviews (105)

9.8

Chandler Court has a Review Score of 9.8 (9.793) out of 10, based on 38 reviews in the last 2 years.
Over all time Chandler Court has 105 reviews.

Overall Experience
  • 96
  • 7
  • 1
  • 1
  • 0
Date Published
  • 105
  • 11
  • 20
  • 38
  • 67
Reviewer Connection to Chandler Court
  • 43
  • 17
  • 7
  • 5
  • 5
  • 5
  • 4
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 105, showing 101-105
Review from D H (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a respite resident following a small operation.
Throughout her 2 week stay, the staff were very attentive to her which was much appreciated by myself and 2 sisters.
The many varied activities also helped make my mother's stay for "easier" than we had imagined it would be.
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Review from S Y (Wife of Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff were very welcoming on arrival. They took care to make my husband feel
comfortable. He settled in very quickly and was involved in activities straight away. He made a birthday card for our son, did some gardening and a spot of DIY. He was happy chatting to the staff and residents and doing
a quiz. He was encouraged to help in the kitchen and loved singing and listening to music. He enjoyed playing chess and doing jigsaws. He enjoyed a full English breakfast every day and a glass of red wine with dinner. He will miss all the activities when at home.
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Review from A B (Son of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that is given to the residents is second to none. They are always on hand and nothing is too much trouble. The home is always clean and tidy. Staff always contact you if there is a problem with your family member. The staff treat the residents as if they are their own family.
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Review from A R (Daughter of Resident) published on 27 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities. All staff superb. It's a joy to walk in and have such a warm welcome from all, whether it be reception, catering or nurses etc. The home has a very good 'vibe' and my father is extremely happy and settled and safe. I think Chandler Court sets the bar for other establishments.
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Review from Marilyn B (Daughter of Resident) published on 27 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has recently moved into the home following an acute illness and hospital admission. Prior to this, he had lived alone supported by myself. Moving to a care home could have been a very traumatic negative experience both for dad and myself. However due to all the staff's attitude, beautiful
home and facilities provided, my dad feels safe, secure and settling well. Nothing is too much trouble and the home is a great representative of care UK organisation.
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Current Review Score: 9.8 (9.793)

Overview of Review Score

The Review Score of 9.8 (9.793) out of 10 for Chandler Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.793 for Chandler Court is calculated as follows: ( (378 Excellents x 5) + (56 Goods x 4) + (9 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 449 Ratings = 4.793
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chandler Court is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 36 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (117)

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