
Lovely caring environment. Staff kind and helpful. Always appears plenty of staff. Mom very happyD T(Son of Resident/Service User)



Lovely caring environment. Staff kind and helpful. Always appears plenty of staff. Mom very happyD T(Son of Resident/Service User)



Chandler Court is a purpose-built care home providing a full range of quality, person-centred care for older people. Care services range from residential and nursing care to dementia and compassionate end of life care. The home is currently undergoing refurbishment, ensuring a refreshed and modern environment for residents.
Everything about the home is designed around residents, and is currently undergoing refurbishment, ensuring a refreshed and modern environment. The home has a...
Care Provided by Chandler Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Chandler Court for full pricing details and T&Cs.
Contact Chandler Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Joleen Rayner(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (80)
Parking
- Parking on-site
Chandler Court Reviews (108)
Chandler Court has a Review Score of 9.8 (9.830) out of 10, based on 34 reviews in the last 2 years.
Over all time Chandler Court has 108 reviews.
From the initial enquiry to admission, everyone has been very informative, friendly and patient. Really pleased with the way Dad has settled. Everyone helping him become accustomed with all the facilities. Lovely to be able to visit at any time and be kept up to date with all Dad's progress and needs.
As a family, we have found Chandler Court exceptional in all aspects of handling the care of our Mum with dementia. We find great comfort in knowing that she is being so well cared for and seems to be so happy in her new environment. The care staff are friendly, welcoming and supportive. The activities they organise help to stimulate Mum without pressure to participate. A fantastic start for a new home establishing itself.
First class. Friendly staff, always happy to help. My one and only negative is the provision of mobility scooters should be made.
We appreciate your positive review of Chandler Court and are delighted to hear that you think we offer a first class service, excellent care and friendly staff. Like other care home providers it is not a requirement to provide mobility scooters, however, we do have our own minibus that is utilised frequently which residents thoroughly enjoy.
Throughout her 2 week stay, the staff were very attentive to her which was much appreciated by myself and 2 sisters.
The many varied activities also helped make my mother's stay for "easier" than we had imagined it would be.
comfortable. He settled in very quickly and was involved in activities straight away. He made a birthday card for our son, did some gardening and a spot of DIY. He was happy chatting to the staff and residents and doing a quiz. He was encouraged to help in the kitchen and loved singing and listening to music. He enjoyed playing chess and doing jigsaws. He enjoyed a full English breakfast every day and a glass of red wine with dinner. He will miss all the activities when at home.
The care that is given to the residents is second to none. They are always on hand and nothing is too much trouble. The home is always clean and tidy. Staff always contact you if there is a problem with your family member. The staff treat the residents as if they are their own family.
Excellent facilities. All staff superb. It's a joy to walk in and have such a warm welcome from all, whether it be reception, catering or nurses etc. The home has a very good 'vibe' and my father is extremely happy and settled and safe. I think Chandler Court sets the bar for other establishments.
My father has recently moved into the home following an acute illness and hospital admission. Prior to this, he had lived alone supported by myself. Moving to a care home could have been a very traumatic negative experience both for dad and myself. However due to all the staff's attitude, beautiful home and facilities provided, my dad feels safe, secure and settling well. Nothing is too much trouble and the home is a great representative of care UK organisation.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Chandler Court.
Accreditations
There are no accreditations posted yet for Chandler Court.
Meet the Team (1)

As the Home Manager, I’m passionate about delivering the highest standards of care and quality of life for the people we care for.
I believe that great care is about going beyond what is expected to make a difference to residents’ lives.
I also think it’s important to take a caring approach to colleagues, supporting them to do their best work and to fulfil their potential in the workplace. It’s our people who make all the difference and help us to deliver superb care, so if they’re happy, our residents are too.
One of my favourite parts of the day is chatting to residents and listening to their life stories. There’s so much we can learn from the older generation.
I have an open-door policy, so if there’s anything you’d like to know about Chandler Court and the care we provide, please do get in touch.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chandler Court to verify any information. View our terms and conditions. Chandler Court has an Enhanced Service -more info.