Chandler Court

Recreation Road, Bromsgrove B61 8DT
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9.7 96 Reviews
  • Chandler Court, Bromsgrove
Chandler Court is a purpose-built care home providing a full range of quality, person-centred care for older people. Care services range from residential and nursing care to dementia and compassionate end of life care.

Everything about the home is designed to enable residents to enjoy the very best lifestyle. The home has a café, hair salon and cinema, and a wide range of tailored group and one-to-one activities are planned each week. Residents are supported to continue visiting friends and clubs in the community.

Each bedroom at Chandler Court has its own en-suite wet room, TV and 24-hour nurse call system. The chef-led catering team prides itself on creating delicious dishes tailored to residents’ tastes.

Chandler Court is a ‘Veteran Friendly Framework’ accredited care home, recognising the best practice and highest standards of care for the Armed Forces community.
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Care Provided by Chandler Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1469
  • Self-Funded Residential Dementia Care: from £1564
  • Self-Funded Nursing Care: from £1734
  • RESPITE Self-Funded Residential Care: from £1679
  • RESPITE Self-Funded Residential Dementia Care: from £1774
  • RESPITE Self-Funded Nursing Care: from £1944

Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

These prices are only a guideline, please contact Chandler Court to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Lilly Dahms (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (81)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • Parking on-site

Chandler Court Reviews (96)

9.7

Chandler Court has a Review Score of 9.7 (9.736) out of 10, based on 35 reviews in the last 2 years.
Over all time Chandler Court has 96 reviews.

Overall Experience
  • 87
  • 7
  • 1
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  • 0
Date Published
  • 96
  • 7
  • 18
  • 34
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Reviewer Connection to Chandler Court
  • 40
  • 17
  • 7
  • 5
  • 5
  • 5
  • 4
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 96, showing 1-20
Review from Rose G (Sister of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was only here for a very short time but


Chandlers court was amazing, from the minute I walked through the door, I just knew it was where I wanted my sister to be, the level of care was "outstanding", everyone & I mean everyone goes above & beyond, not only for my sister

but to all the family, the whole place was exceptional in all aspects right down to the last detail
I couldn't recommend it enough,


Thank you all from the bottom of my heart

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Review from D T (Son of Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely caring environment. Staff kind and helpful. Always appears plenty of staff. Mom very happy here. Love the cafe to have coffee & cake with mom.
Reply from Rebecca Pearce, Reviews Team at Chandler Court
Thank you very much for taking the time to leave us feedback about your experience.

At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that…read more
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Review from Ian C (Son-in-law of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having had the shock of my mother in law having a stroke in Jan 25, we as a family have had a fairly torrid 6 months. Having completed the hospital merry go round and reaching the end of her treatment cycle, we then had to make tough decisions re her future care. We visited 6 homes before selecting
Chandler Court, and to be honest it was the stand out candidate. The customer relations manager was very clear about the home's ethos and benefits during our guided tour and made the whole process pretty seamless from a selection perspective. Now being realistic, no movement of a loved one into care is easy and there is a bedding in period, but I have to say this has also gone a lot better than we ever thought it might and she is now settled and happy in her new surroundings. Any issues we had or have are quickly sorted (as I said it's a bedding in process from both sides) and we feel more than comfortable raising issues if and when they come along. Great room, caring staff and well managed.
Reply from Rebecca Pearce, Reviews Team at Chandler Court
Hi Ian thank you very much for taking the time to leave us feedback about your experience.
At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear…read more
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Review from Jane C (Daughter of Resident) published on 17 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dear father has been in Chandler Court for a year this week and we have been so happy and grateful for all the love and care from all the caring and lifestyle teams he has received. In particular, an exceptional team of committed and genuine people. He has had so many health challenges and we know
he is so cared for, treated as family and truly loved and respected.
This week they made him the most beautiful cake and trays of sandwiches for his family and friends celebrating his birthday. Far exceeding the call of duty and we appreciate it so much.
Thanks to everyone.
Reply from Rebecca Pearce, Reviews Team at Chandler Court
Hi Jane thank you very much for taking the time to leave us feedback about your experience.
At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear…read more
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Review from L W (Respite Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I need round the clock care and attention. So that my full time carer/wife can have a break we decided I needed to go to a care home for 2 weeks respite. From the time we first enquired, through assessment, to arriving and my stay the staff we came across were all kind and caring. Nothing was too
much trouble. And the medication I require at specific times during the day was always ready'


I will be quite happy to recommend this care home.

Reply from Rebecca Pearce, Reviews Team at Chandler Court
Thank you very much for taking the time to leave us this feedback.

At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your respite…read more
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Review from Jeremy T (Son of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother stayed at Chandler Court for 18 days on a respite stay. All the staff we came into contact with were kind, polite and helpful. The room was very spacious, clean and had everything she needed. The activities put on each day were varied and enjoyed by all the residents. It was lovely to have
the coffee shop there with an array of drinks and cakes, available to residents and visitors free of charge. She said that all the food was delicious with a good choice of starters, main courses and deserts throughout the week. Although she experienced a fall on her last day, the staff were fantastic in coming to her aid and keeping her calm until the ambulance came. Fortunately the injury was not as bad as it looked and she was back home later that day.
Reply from Rebecca Pearce, Reviews Team at Chandler Court
Thank you very much for taking the time to leave us this feedback.

At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience…read more
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Review from R T (Husband of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friendly, and understanding, initial conversation about needs and processes. The room allocated was clean and well lit ( my wife has partial sight and is living with dementia). My wife was in respite care for 18days whilst I was on holiday. Reports from friends and family who visited were always complimentary
(though one mentioned that they had to wait while my wife finished one of the activities in which she had become engrossed! ). The welcoming and helpful atmosphere ran throughout the home. All staff were helpful and respectful to the client and visitors.
Reply from Rebecca Pearce, Reviews Team at Chandler Court
Thank you very much for taking the time to leave us this feedback.

At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your wife's…read more
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Review from Simon H (Son of Resident) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had to go into care and have a nurse bed. We needed to arrange this urgently and Chandler Court staff especially one member of staff, were extremely responsive and excellent and had it all organised in a few days. My mother was looked after well and the nursing staff were excellent and supportive
all the way till she passed away and we're then very kind and supportive in helping us deal with it.
My father has also recently been admitted there and has bad dementia a d is on the dementia ward where the staff seem very good and hopefully he gets the help he needs.
Overall the home is very nice and modern, staff and food and amenities are great.
Definitely recommended.
Reply from Rebecca Pearce, Reviews Team at Chandler Court
thank you very much for taking the time to leave us feedback about your experience.At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from Mary B (Granddaughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone has made the whole process of viewing to admission smoth and comfortable. One member of staff in particular was so welcoming and informative on our inital tour.
Another member of staff did the inital assessment was so calm, and engaging with Nan and informative and supportive.
Two further
members of staff both team leaders have been fabulous liaising with us regularly, discussing any concerns and going through Nan's care needs and always on hand for any queries or to check on progress and medication during the transition period.
All the carers have been so welcoming, caring and loving towards Nan and all family members when visiting.
Everyone has welcomed children visiting and supportive when it becomes problematic leaving Nan.
The food has been brillant, head chef helped us and did food for Nan's 95th birthday as well - a wonderful spread and such lovely food as well.
Two staff members have been Fab with daily activities and engaging Nan daily.
Would recommend Chandler Court to anyone for dementia care.
Reply from Rebecca Pearce, Reviews Team at Chandler Court
thank you very much for taking the time to leave us feedback about your experience.At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from K W (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went into Chandler Court to give my mum a break. We didn't expect him to love it so much !
The staff were amazing. The care and attention given to him was fantastic, nothing was too much trouble !
He loved the meals, the choices were great. The entertainment schedule was varied he was
encouraged to join in and really enjoyed it.
His over all demeanour improved I hate to say this but he was happier than at home !
Great to be able to write something positive !
Reply from Rebecca Pearce, Reviews Team at Chandler Court
Hi, thank you very much for taking the time to leave us your review regarding a respite stay here with us. At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very…read more
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Review from J N (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Chandler Court for 3 weeks respite care. She was not keen to go initially, but settled quickly, and was super impressed by how kind and helpful the staff were. The communication with us was good and I would recommend it to anyone looking for respite care for a relative.
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Review from Lorna M (Daughter of Resident) published on 22 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
In Chandler Court they have a wish list, my mum made a wish to Ski and on the 7th January 2025, Chandler Court made that wish happen. My mum looked so happy. It was her life long wish and Care UK made it happen. I can't thank everyone involved enough. Both my parents are in Chandler Court and I can't
thank all the staff enough for their care and compassion to both mum and dad. You made lovely memories not just for mum but for all our family to remember.
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Review from Sarah C (Wife of Resident) published on 3 January 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
My husband was failed by this home during respite in September. When he returned home after 10 days his hygiene had been so poor he had a dreadful skin rash requiring medical intervention and treatment for 5 days to resolve. Despite the Homes own records stating his compliance and minimal input needed
he was only showered twice during 10 days. He only took part in activities twice and did not see fresh air for the whole time. After an investigation and input from the Safeguarding team the Home agreed that the care had fallen short of what was promised. The dementia wing is fairly new and needs a lot more knowledge and understanding of dementia in order to support those relying on them. There seemed to be an over reliance on agency staff resulting in poor communication - my husband was repeatedly referred to by the wrong name which I was told was due to agency staff. This is on the surface a beautiful home but in my opinion falls short of providing good quality dementia care.
Reply from Samantha Debenham, Reviews Team at Chandler Court
Thank you for taking the time to leave feedback for Chandler Court. I am sorry to read you feel your husband was failed during his respite stay in September. At Care UK, we hold ourselves to high…read more
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Review from Andrew M (Husband of Resident) published on 1 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife's move into care was processed with dignity and consideration. It has been a very difficult transition for my wife, her condition not helping her emotional state. All staff involved have been extremely kind, understanding and proactive in sourcing workable and effective solutions to provide
comfort and reassurance. Although it has taken some time for her to settle the patience of the caregivers has been outstanding.
Communication and feedback have been first-rate. The team involved with my wife's care have always made time to talk to me, answer questions and happy to discuss future steps and involve me in care planning. They have also offered me support acknowledging the issues associated with coming to terms with placing a partner in care.
No one wants to be in this position. But I am secure in the knowledge that my wife is safe, cared for, and treated with dignity.
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Review from S S (Daughter of Resident) published on 11 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to move my mother from her previous care home as her needs changed. At such a difficult time, I came across Chandler Court when looking for somewhere to move mum to. From my initial telephone enquiry and visit, to today, I have been immensely impressed by the professional, compassionate way I
(and more importantly my mum) have been treated. The staff are amazing. Mum loves all of the activities, especially any with dancing, and popping to the coffee shop when family and friends visit her. The move to Chandler Court has been positive for mum and for me. Thank you.
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Review from G R (Son of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very impressed with Chandler Court so far. The room is very nice and all the personalisation was completed as promised before admission. Communication has been very good with us from assessment to admission. Staff seem very attentive and mum seems to be settling well.
Reply from Rebecca Pearce, Reviews Team at Chandler Court
Thank you very much for taking the time to leave us feedback about your experience. At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from Anthony R (Husband of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole process of pre-admission was very well arranged and my wife's admission assessment was very sensitively handled.
Once my wife was accepted for a place, the exchanges of information were very clear and sensitively dealt with.
We had the chance to see my wives proposed room and asked what
we would like to see in the way of pictures etc. We brought clothes etc prior to admission to make the day of admission easier for us all. Everything that was promised was done perfectly. The day of admission could not have gone any better and thanks to the efforts of your team, my wive seems to be settling very well. We are extremely pleased with everything so far at Chandler Court. Thank you all so much.
Reply from Robin Hill, Reviews Team at Chandler Court
Thank you very much for taking the time to leave us feedback about your experience.At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from John C (Nephew of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my uncle needed to move into a care home, I wanted that care home to be Chandler Court and - what can I say - they have not disappointed. The staff have been consistently kind, supportive and helpful and have ensured that my uncle settles into his new home; communication from the team has been
great, including our first Resident of the Day call. The food at the home is of a consistently high standard and alternatives are always available at request. Thanks to all the team for making a difficult time for the family that much easier to navigate.
Reply from Caprice Geisha, Reviews Team at Chandler Court
Thank you very much for taking the time to leave us feedback about your experience. At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your…read more
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Review from C C (Respite Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My three week respite was catered for very well. The staff were very helpful and nothing was too much trouble to them. The activities were excellent, but you were not pushed into anything you did not want to participate in. Overall, a good standard was achieved, even my visitors were very impressed
with the care home.
Reply from Rebecca Pearce, Reviews Team at Chandler Court
Thank you very much for taking the time to leave us feedback about your experience of a respite stay with. At Chandler Court Care Home - Care UK we set a high standard for ourselves, so we are very…read more
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Review from Jo M (Daughter of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Chandler Court for a couple of months or so now. My first impressions were of a friendly caring homely place. Those first impressions have been proved so right. It's taken time for Dad to settle in, but he is now happily settled well cared for, and is getting involved in more of the
activities. He loves his food and Chandler hits the mark here too, indeed I've joined him for his birthday and Father's Day and was impressed on both occasions. He particularly likes the coffee shop on the ground floor. Friends and family members who have visited have also been impressed with what they've seen too. Dad hasn't yet been on an outing, but I'm hoping in time he will and I certainly have no concerns about him doing so. Thank you Chandler Court, you're an amazing group of people.
Reply from Rebecca Pearce, Reviews Team at Chandler Court
Thank you very much for taking the time to leave us feedback about your experience following your fathers admission into our care. We are very happy that he has settled in well and is enjoying the…read more
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Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Chandler Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.736 for Chandler Court is calculated as follows: ( (326 Excellents x 5) + (72 Goods x 4) + (9 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 413 Ratings = 4.736
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chandler Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 May 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (107)

Meet the Team (0)

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Frequently Asked Questions about Chandler Court

What types of Care is Chandler Court registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Chandler Court have?

There are 81 Single Rooms.

What are the Facilities & Services at Chandler Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chandler Court to the centre of Bromsgrove?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chandler Court to verify any information. View our terms and conditions. Chandler Court has an Enhanced Service - more info.