Chandler Court

Since my father's sudden passing, the team at Chandler Court have shown my mom and our family nothing but kindness, compassion and dignity. During such a difficult time, their support and genuine care have meant so much to us.

The home is immaculate at all times, with a warm, welcoming atmosphere that immediately puts both residents and visitors at ease. Every member of staff goes out of their way to help, and nothing ever seems too much trouble. They treat residents with respect, patience and genuine affection, taking the time to understand each individual's needs.

The care my mom has received has been exceptional and has given us complete confidence and peace of mind. As a result, we have made the decision for her to become a long-term resident at Chandler Court.

We cannot thank the team enough for everything they have done and continue to do. I would wholeheartedly recommend Chandler Court to anyone looking for outstanding care for a loved one.

Having been in Chandlers Court for nearly two months, I have settled very well. I love the decor, everywhere is modern and homely. Beautiful sunny lounge and bedroom. Food is very good and staff are wonderful very caring! Annie can't find fault.

My Mum recently moved to Chandler Court to be near family in Bromsgrove. It was a big change for her but staff have gone above and beyond to get to know her and help her settle. It is a lovely care home with dedicated carers, beautiful decor, a very welcoming coffee shop, excellent food and a brilliant program of activities on offer. Thank you everyone at Chandler Court!

My Mother has been cared for by the team at Chandler Court now for 5 weeks. Nothing has been to much trouble.

The level of care and attention has been excellent and overall communication and feedback faultless.

Now mum has settled in we can really see that she is calm and content to be at Chandler Court.

Big thanks to the whole team in delivering considerate and attentive care every day.

Well Chandler Court, what a wonderful place you have and service you provide. Kind, caring, respectful and compassionate always. Nothing is ever to much trouble. Dad loved the café, especially Alex's cakes. The activities team arranged some great things. He loved the birds of prey and varied animal visits. With your help, we even got him to Bromsgrove panto last Christmas. But, most importantly, the care he received, it was just fabulous, liason with the homes GP was great too. You are a fabulous group of people and I will never be able to thank you enough. Finally thank you for the support shown to me in Dads final few days. You will always be remembered.

My Mom has been living in Chandler Ct for 7 weeks. We are very happy with the standard of care she has received. The staff are so kind and always keep us informed of any changes in Mom's condition. We get regular updates on what activities she has been attended the team organise many different events for the residents and Mom has enjoyed joining some of these. We all feel happy knowing she is safe and being cared for by a dedicated team who would contact us if they have concerns.

We are as a family Really pleased she made the decision after a restbite stay to move in permanently

it was a lovely welcoming environment the staff were very kind and caring it was a comfortable temperature and an enjoyable experience rather than a sad one we were provided with tea and cakes and made the whole experience lovely

When I recently visited as soon as I went in, I was greeted by the receptionist who was very helpful and friendly. I waited for my friend to arrive in the coffee shop where I noticed other residents engaging with eachother and fun activities. The staff were all lovely and I was made to feel very welcome. What a lovely friendly atmosphere.

I find the staff (including management) all to be extremely friendly, whilst at the same time professional in their approach. The activities are excellent, varied and fun to participate in. The building is kept in an excellent, clean manner. The food is also of a very high standard, however on occasion the main meals can lack variety ie Chinese/curry at the same time with no choice on meat and two veg. However sandwiches are available on request at any time which helps.

When my wife and I saw her last week, she looked better than at any time in the past 3 years. She was her old self. This is all down to the care that she receives at Chandler Court.

All the staff are very caring considerate and always willing to help. I feel the care and attention they give to the residents is of a very high standard.The infrastructure of the building is extremely high and if anything breaks it is fixed as quickly as is physically possible.

The overnight box was very thoughtful for family staying the night with there loved ones.

We are really pleased.

My sister was only here for a very short time but

I couldn't recommend it enough,

Thank you all from the bottom of my heart

Lovely caring environment. Staff kind and helpful. Always appears plenty of staff. Mom very happy here. Love the cafe to have coffee & cake with mom.

Having had the shock of my mother in law having a stroke in Jan 25, we as a family have had a fairly torrid 6 months. Having completed the hospital merry go round and reaching the end of her treatment cycle, we then had to make tough decisions re her future care. We visited 6 homes before selecting Chandler Court, and to be honest it was the stand out candidate. The customer relations manager was very clear about the home's ethos and benefits during our guided tour and made the whole process pretty seamless from a selection perspective. Now being realistic, no movement of a loved one into care is easy and there is a bedding in period, but I have to say this has also gone a lot better than we ever thought it might and she is now settled and happy in her new surroundings. Any issues we had or have are quickly sorted (as I said it's a bedding in process from both sides) and we feel more than comfortable raising issues if and when they come along. Great room, caring staff and well managed.

Thanks to everyone.

I need round the clock care and attention. So that my full time carer/wife can have a break we decided I needed to go to a care home for 2 weeks respite. From the time we first enquired, through assessment, to arriving and my stay the staff we came across were all kind and caring. Nothing was too much trouble. And the medication I require at specific times during the day was always ready'

I will be quite happy to recommend this care home.

My mother stayed at Chandler Court for 18 days on a respite stay. All the staff we came into contact with were kind, polite and helpful. The room was very spacious, clean and had everything she needed. The activities put on each day were varied and enjoyed by all the residents. It was lovely to have the coffee shop there with an array of drinks and cakes, available to residents and visitors free of charge. She said that all the food was delicious with a good choice of starters, main courses and deserts throughout the week. Although she experienced a fall on her last day, the staff were fantastic in coming to her aid and keeping her calm until the ambulance came. Fortunately the injury was not as bad as it looked and she was back home later that day.