Chandler Court

The home always has a welcoming and pleasant atmosphere. The staff consistently show a positive attitude and demonstrate a genuine concern for the welfare of my parents. I am particularly impressed by the efforts and support to encourage participation in the range of activities on offer.

Mum has really settled in well at Chandler Court. The staff seem very friendly and she is making friends. The activities are varied and interesting and will no doubt expand as we continue to come out of the pandemic.

I am so happy with Chandler Court Care Home. My aunt lived with me for years, now she is at the care home, I just felt so guilty and upset not being able to care for her. Now my mind is at rest, she is so happy, got new friends and the staff are so good. The room is beautiful she has her hair done every week which makes her happy. Thank you so much for putting my mind at rest. God bless you all.

Mom has been at Chandler Court for a few respite sessions as she has advanced vascular dementia to give my dad a much-needed break from caring for her. One member of staff and his team are always very friendly and give excellent care which is much appreciated. Thank you.

My mother moved into Chandler Court at the end of January 2022. The staff have been brilliant from the start, showing great consideration for Mum, being kind and responsive and making sure she is comfortable. As her daughter, I have been well supported with all the information I need, and communication from the care team has been excellent. One of the main reasons for choosing the home was the very good information on the website about diet and nutrition as my mum needs a gluten-free and dairy-free diet. The staff have taken this very seriously, and the chef has gone above and beyond to research recipes and prepare individual meals. Mum has a bespoke menu with lots of interest, which has encouraged her to eat more and put on weight after years of being underweight. Thank you to all the staff on the suite, reception and marketing departments - fantastic experience!

My grandad moved into Chandler Court Care Home permanently around eighteen months ago and was made to feel welcome from day one. It is clear the staff genuinely care about the residents - the entire team has been friendly and amazingly supportive with both my grandad and with visiting family members. The complex itself is fantastic, really modern with lots of space and things to do which was ideal for my grandad who suffered with dementia. Knowing he was in a safe, secure and friendly environment gave us complete peace of mind. Thank you to the staff at Chandler Court for making my grandad's last months both comfortable and enjoyable.

The staff are amazing. My dad went in for two weeks respite in November and ended up staying so far for nine weeks, he is so happy. Got my old dad back, he even has a smile with a sparkle in his eyes I haven't seen in months. Everyone is brilliant and can't thank them enough. Hoping he can stay permanently as he is so settled and happy here.

My mother has been in Chandler Court for almost 3 years now. It is a lovely modern, purpose-built complex. I have found the management team always helpful and reactive whenever my mother has had a problem. The issue is always dealt with quickly and efficiently. I continue to be very happy with my mother’s care, despite the current pandemic. The lifestyle team has improved activities greatly recently too.

All of the team at Chandler Court Care Home are friendly and caring. They made our mum feel safe and comfortable, and her room was bright and modern. Everyone was very kind during Mum's final days, especially right at the end, and we were very grateful for their kindness to us.

I can’t thank everyone enough at Chandler for their help and support when we needed them for dad. Nothing was too much and there was always a friendly ear on the other end of the phone when we needed it. Dad started off with respite care and is now a resident, he is so happy here and it is all down to the love and care he gets from all the wonderful staff here. Dads face lights up when he sees his carers which shows he has an amazing bond with them even after a short space of time. They have plenty of fun activities going on all the time and it’s great to see the pictures on Facebook. The last few months have been some of the hardest I’ve had to go through and I definitely wouldn’t have come out the other end without them.

My mother is a resident of Chandler Court and the relief my family feel knowing how well she is cared for. Staff are friendly and caring, we never feel they don’t know who we are talking about when we telephone to check how things are going. Lots of updates on Facebook which is great for all family to see our loved one.

My brother has settled in extremely well. The staff are lovely, caring people and seem to go the extra mile given the current restrictions. There is always something going on to keep the residents occupied and interested.

The last 14 months have been very challenging for everyone, but my family and I are so grateful and blessed knowing our dear mom has been cared for to the highest of standards even though times have been very traumatic and challenging, and they have become mom's adopted family. We always get regular updates from the nursing team, carers and activities team, for which we are very grateful during these restricted visiting times. Throughout the whole experience, all staff members have gone above and beyond in safeguarding the residents and equally, family members visiting their loved ones, whether it be a garden visit, pod visit or recently, room visits.

We have recommended before to friends, who also have loved ones there now.

I have no hesitation in recommending the home.

My mum moved in just after the home opened. She loves it here even though the last year has been tough for all. Recently she has deteriorated a bit and the staff could not be doing more to rally her around. They encourage, support and care for Mum amazingly. Always coming up with new ideas, things for her to do and just generally keeping her company when she was agitated. I'm so pleased she came to Chandler Court, I had a relative in a different home and the difference in care level and support is incredible. Choose this one every time

I cannot recommend the home and the staff highly enough.

It has been a challenging time during the Covid lockdown but with their support, I know dad is in the best possible place.

My uncle has been at Chandler Court for a year now. He has received excellent care and is very happy living there. The staff always call me whenever there is a concern, regarding his health. It has been possible to visit him during the coronavirus epidemic since the home created a visiting pod.

I have no problem recommending Chandler Court.