
Lovely caring environment. Staff kind and helpful. Always appears plenty of staff. Mom very happyD T(Son of Resident/Service User)



Lovely caring environment. Staff kind and helpful. Always appears plenty of staff. Mom very happyD T(Son of Resident/Service User)



Chandler Court is a purpose-built care home providing a full range of quality, person-centred care for older people. Care services range from residential and nursing care to dementia and compassionate end of life care. The home is currently undergoing refurbishment, ensuring a refreshed and modern environment for residents.
Everything about the home is designed around residents, and is currently undergoing refurbishment, ensuring a refreshed and modern environment. The home has a...
Care Provided by Chandler Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Chandler Court for full pricing details and T&Cs.
Contact Chandler Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Joleen Rayner(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (80)
Parking
- Parking on-site
Chandler Court Reviews (108)
Chandler Court has a Review Score of 9.8 (9.830) out of 10, based on 34 reviews in the last 2 years.
Over all time Chandler Court has 108 reviews.
Mum has really settled in well at Chandler Court. The staff seem very friendly and she is making friends. The activities are varied and interesting and will no doubt expand as we continue to come out of the pandemic.
I am so happy with Chandler Court Care Home. My aunt lived with me for years, now she is at the care home, I just felt so guilty and upset not being able to care for her. Now my mind is at rest, she is so happy, got new friends and the staff are so good. The room is beautiful she has her hair done every week which makes her happy. Thank you so much for putting my mind at rest. God bless you all.
Mom has been at Chandler Court for a few respite sessions as she has advanced vascular dementia to give my dad a much-needed break from caring for her. One member of staff and his team are always very friendly and give excellent care which is much appreciated. Thank you.
My mother moved into Chandler Court at the end of January 2022. The staff have been brilliant from the start, showing great consideration for Mum, being kind and responsive and making sure she is comfortable. As her daughter, I have been well supported with all the information I need, and communication from the care team has been excellent. One of the main reasons for choosing the home was the very good information on the website about diet and nutrition as my mum needs a gluten-free and dairy-free diet. The staff have taken this very seriously, and the chef has gone above and beyond to research recipes and prepare individual meals. Mum has a bespoke menu with lots of interest, which has encouraged her to eat more and put on weight after years of being underweight. Thank you to all the staff on the suite, reception and marketing departments - fantastic experience!
My grandad moved into Chandler Court Care Home permanently around eighteen months ago and was made to feel welcome from day one. It is clear the staff genuinely care about the residents - the entire team has been friendly and amazingly supportive with both my grandad and with visiting family members. The complex itself is fantastic, really modern with lots of space and things to do which was ideal for my grandad who suffered with dementia. Knowing he was in a safe, secure and friendly environment gave us complete peace of mind. Thank you to the staff at Chandler Court for making my grandad's last months both comfortable and enjoyable.
The staff are amazing. My dad went in for two weeks respite in November and ended up staying so far for nine weeks, he is so happy. Got my old dad back, he even has a smile with a sparkle in his eyes I haven't seen in months. Everyone is brilliant and can't thank them enough. Hoping he can stay permanently as he is so settled and happy here.
My mother has been in Chandler Court for almost 3 years now. It is a lovely modern, purpose-built complex. I have found the management team always helpful and reactive whenever my mother has had a problem. The issue is always dealt with quickly and efficiently. I continue to be very happy with my mother’s care, despite the current pandemic. The lifestyle team has improved activities greatly recently too.
All of the team at Chandler Court Care Home are friendly and caring. They made our mum feel safe and comfortable, and her room was bright and modern. Everyone was very kind during Mum's final days, especially right at the end, and we were very grateful for their kindness to us.
I can’t thank everyone enough at Chandler for their help and support when we needed them for dad. Nothing was too much and there was always a friendly ear on the other end of the phone when we needed it. Dad started off with respite care and is now a resident, he is so happy here and it is all down to the love and care he gets from all the wonderful staff here. Dads face lights up when he sees his carers which shows he has an amazing bond with them even after a short space of time. They have plenty of fun activities going on all the time and it’s great to see the pictures on Facebook. The last few months have been some of the hardest I’ve had to go through and I definitely wouldn’t have come out the other end without them.
My mother is a resident of Chandler Court and the relief my family feel knowing how well she is cared for. Staff are friendly and caring, we never feel they don’t know who we are talking about when we telephone to check how things are going. Lots of updates on Facebook which is great for all family to see our loved one.
My brother has settled in extremely well. The staff are lovely, caring people and seem to go the extra mile given the current restrictions. There is always something going on to keep the residents occupied and interested.
The last 14 months have been very challenging for everyone, but my family and I are so grateful and blessed knowing our dear mom has been cared for to the highest of standards even though times have been very traumatic and challenging, and they have become mom's adopted family. We always get regular updates from the nursing team, carers and activities team, for which we are very grateful during these restricted visiting times. Throughout the whole experience, all staff members have gone above and beyond in safeguarding the residents and equally, family members visiting their loved ones, whether it be a garden visit, pod visit or recently, room visits.
More like a hotel atmosphere, staff and residents alike are very friendly, from the moment you step into Reception.
Clean, caring, nursing is second to none. Staff at whatever level, really go the extra mile, and are treated with the respect they so deserve by all management, colleagues, residents and visitors alike.
Residents and their loved ones can rest assured by the nursing, care and individuality by all and to all concerned.
We have recommended before to friends, who also have loved ones there now.
Their investment in the "pod" has enabled face to face visits to continue. The work of the lifestyle team in organising activities and weekly video calls means that she has remained engaged with other residents and has enabled my siblings and I to stay connected to Mum. The manager of the home communicates well and organises periodic calls with residents' relatives, to keep us all appraised of developments too.
I have no hesitation in recommending the home.
My mum moved in just after the home opened. She loves it here even though the last year has been tough for all. Recently she has deteriorated a bit and the staff could not be doing more to rally her around. They encourage, support and care for Mum amazingly. Always coming up with new ideas, things for her to do and just generally keeping her company when she was agitated. I'm so pleased she came to Chandler Court, I had a relative in a different home and the difference in care level and support is incredible. Choose this one every time
I cannot recommend the home and the staff highly enough.
It has been a challenging time during the Covid lockdown but with their support, I know dad is in the best possible place.
My uncle has been at Chandler Court for a year now. He has received excellent care and is very happy living there. The staff always call me whenever there is a concern, regarding his health. It has been possible to visit him during the coronavirus epidemic since the home created a visiting pod.
The building is very modern and her room and communal areas are always kept very clean.
The staff are very hardworking and attentive and they made the move very easy for us.
I have no problem recommending Chandler Court.
My brother and I visited him once the situation improved and were always made very welcome by staff and met Dad in Covid-19 'safe' conditions.
Sadly, after Christmas his health deteriorated and he became very frail before passing away peacefully in his sleep a week ago. The carers were superb in keeping us updated as to his condition and were thoughtful and caring and updated us regularly as he became weaker. We have the utmost praise for everyone at Chandler Court for their care and compassion. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Chandler Court.
Accreditations
There are no accreditations posted yet for Chandler Court.
Meet the Team (1)

As the Home Manager, I’m passionate about delivering the highest standards of care and quality of life for the people we care for.
I believe that great care is about going beyond what is expected to make a difference to residents’ lives.
I also think it’s important to take a caring approach to colleagues, supporting them to do their best work and to fulfil their potential in the workplace. It’s our people who make all the difference and help us to deliver superb care, so if they’re happy, our residents are too.
One of my favourite parts of the day is chatting to residents and listening to their life stories. There’s so much we can learn from the older generation.
I have an open-door policy, so if there’s anything you’d like to know about Chandler Court and the care we provide, please do get in touch.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chandler Court to verify any information. View our terms and conditions. Chandler Court has an Enhanced Service -more info.