
Lovely caring environment. Staff kind and helpful. Always appears plenty of staff. Mom very happyD T(Son of Resident/Service User)



Lovely caring environment. Staff kind and helpful. Always appears plenty of staff. Mom very happyD T(Son of Resident/Service User)



Chandler Court is a purpose-built care home providing a full range of quality, person-centred care for older people. Care services range from residential and nursing care to dementia and compassionate end of life care. The home is currently undergoing refurbishment, ensuring a refreshed and modern environment for residents.
Everything about the home is designed around residents, and is currently undergoing refurbishment, ensuring a refreshed and modern environment. The home has a...
Care Provided by Chandler Court
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Chandler Court for full pricing details and T&Cs.
Contact Chandler Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Joleen Rayner(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (81)
- Single Rooms with ensuite Wet Room (80)
Parking
- Parking on-site
Chandler Court Reviews (108)
Chandler Court has a Review Score of 9.8 (9.830) out of 10, based on 34 reviews in the last 2 years.
Over all time Chandler Court has 108 reviews.
My father was very happy here. He was so well treated and I cannot fault the kindness and helpfulness of the staff. I really appreciate everything they did for my father. The extra touches such as the pub really make a difference. I am very grateful for everything that was done for him.
As someone who only became a resident of Chandler Court in March of this year and with no previous experience of care homes, I feel I can only give you limited information.
My mother has been a resident on Sanders Suite at Chandler Court since February 2020. This has been a difficult time for us due to the Covid restrictions, however, I have found the staff to be excellent, very friendly and happy to answer any questions I might have. Mom has had the best care and I would recommend Chandler Court.
Chandler Court cared for my mother extremely well. Nursing care was also excellent as she was in bed and needed 2 hourly turns. The staff were always very kind and courteous to us all. I was given support at the end of mum's life - especially as this was in the middle of the coronavirus pandemic - and afterwards. We could not have asked for more for our very special mum and I would not hesitate to recommend Chandler Court to anyone.
My Dad was on Buckingham Suite and was looked after by truly dedicated and compassionate staff who were not just carers and nurses, but people who really cared. During the difficult lockdown period, this helped give the family peace of mind. The care given to Dad in his later days was exceptional and the support given to his family much appreciated at such a sad time.
At this time, one of the most challenging times in the history of care home provision, I have found exemplary care in Chandler Court! The standard of carers working at the home is exceptional, their commitment to the residents and support of each other is very apparent. Sadly my father died due to Covid-19 but his death was supported by highly skilled staff and has enabled me to feel much better about the whole experience.
Having never been in hospital in my 86 years to come out needing 6 weeks respite I could not have asked for a better care home to stay. Everything about the home, the care, the staff, the surrounding was just what I needed. I can thoroughly recommend Chandler Court.
Mum absolutely loved it there that much she went back again in July! I can also rest assured knowing she is happy and well cared for.
The management and staff work tirelessly to ensure everything is perfect, they are a credit to Chandler Court.
Staff, from top to bottom, are friendly, courteous, professional and very helpful to residents and visitors alike.
It is a difficult job they all do and is very much appreciated, as they all attend to their duties with dignity for residents and great compassion and respect.
The care the staff showed towards my mum was always of the highest level and she considered many of the staff as close friends. There was a high level of professionalism from staff in all areas and also, a personable friendliness which helped my mum feel at home.
The quality of the food was particularly good. As a visiting family member, I alway's felt welcomed and could clearly see the excellent care my mum was receiving.
Dad said how lovely all the staff were and what a lovely place it is. From the initial phone enquiry every staff member has been so helpful, kind and professional so thank you.
It's been a busy month with easter egg hunts, decorating baskets and being busy. I am looking forward to the rest of my life here in a relaxing and enjoyable atmosphere.
All the staff are open, friendly and attentive being extremely professional in both attitude and appearance.
Minor observations - some small improvements could be made in the following areas;
Assisting residents with oral hygiene needs.
Assisting with general appearance, e.g. hair washing and brushing.
Thank you for such positive feedback for Chandler Court in particular your comments about the high quality of care and the friendly staff. We are sorry to hear about your feedback on your grandmother’s oral hygiene and general appearance. We have addressed your concerns with the care team in order...
Mum came for 2 weeks respite care after a stay in hospital and it was a really positive experience for her, and us. She felt really looked after and for the rest of the family that was important and also some respite for us. We didn't think to mention at the initial assessment that Mum needed bed rails but this was soon sorted. Maybe an extra question needs to be added to the assessment.
There are insufficient words to express how grateful I am for the care given to my mother since she was transferred here last July. The staff are caring and always helpful in maintaining dignity and always smiling. The food is excellent and always appropriate. My mother looks so much happier and has gained weight. The activities provided are completely appropriate to my mother's condition and are amazing and overall the care is fantastic. A big thank you, to you all for your continued care.
After my fortnight's residential break at Chandler Court I am now planning a long-term stay there - this providing health and wherewithal permits. I can't begin to tell you how impressive my stay was, the whole experience was outstanding and the staff faultless in every way, however, one word deserves a mention - Restaurant. The deciding factor!
The staff go out of their way to treat residents with respect, maintaining their dignity and enhancing in many ways the feeling that Chandler Court is a real quality 'home from home'.
Salient points = very good tempered whatever time of day or night, caring in every way i.e. nursing and health matters and, when the time can be found, will listen and try to help with matters that are worrying you. Sometimes there is not enough time in a day's events for one, who is 91 years old, to really relax.
It was a very emotional time for Mum's family to have to make the decision of moving Mum to a nursing home. With the help of all management and staff, the family, but most of all, her daughters have for the first time in 6 years been able to relax a little knowing Mum is in safe hands 24/7. The management team recognised the fact her daughters were struggling. They were very supportive, understanding and caring. Every person at Chandler Court has been so accommodating towards Mum (nothing is too much for any member of staff), who go out of their way to make themselves known. This is very important, as Mum suffers with dementia and her speech is very poor. With their constant care and understanding, Mum is beginning to show signs of settling in.
Wonderful care and facilities. Staff were professional and kind. The whole stay was of great benefit to both the resident and his family. The resident, father-in-law, was built up to a good level of health and has been able to return home and live independently. He was full of praise for the staff and care he received.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 May 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Chandler Court.
Accreditations
There are no accreditations posted yet for Chandler Court.
Meet the Team (1)

As the Home Manager, I’m passionate about delivering the highest standards of care and quality of life for the people we care for.
I believe that great care is about going beyond what is expected to make a difference to residents’ lives.
I also think it’s important to take a caring approach to colleagues, supporting them to do their best work and to fulfil their potential in the workplace. It’s our people who make all the difference and help us to deliver superb care, so if they’re happy, our residents are too.
One of my favourite parts of the day is chatting to residents and listening to their life stories. There’s so much we can learn from the older generation.
I have an open-door policy, so if there’s anything you’d like to know about Chandler Court and the care we provide, please do get in touch.
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