St Brendans Care Home

I feel extremely grateful every day that my mother is in this amazing home. All the carers looked after my mother with kindness and dignity. Any queries I have, always promptly answered. All have worked so hard to allow visiting with PPE when home, not lockdown - I was so grateful for this.

The care my mother is receiving is extremely good, although we've had some issues with her losing her hearing aid, which is a shame and the batteries not being replaced.

The community nurse was shocked that mum was removed in less than 24 hours and advised us to put in a complaint to the ombudsman.

My wife, who has dementia, spent her last 6-months at St Brendans. It really was the best place for her, with lovely surrounding and such lovely people. Unfortunately, the virus made things that bit more difficult, and I would have loved to get to know them all much better. In spite of the virus, I was able to visit quite often, and I feel that I was welcomed and among friends. In fact, I felt that I was being cared for as well. In her last days, they always kept me inform and I was able to spend some time at her bedside, a few hours before she died;. thank you, St Brendans.

Whilst it’s been very difficult not seeing my mum when I want to this past year, I have been consoled by the knowledge that she is in a wonderful home and being cared for 24-hours a day. Mum is thriving at St Brendans, and I cannot express my gratitude or give enough praise to the wonderful staff who care for her every need. Despite being busy with the extra work they have had to cope with this year, they always have time when I call and get Mum to the phone to have a chat with me. Thank you.

My Mum has been a resident for over a year and seems very happy. It has been so good to see the anxiety of living on her own lifted from her. She can live as she did in her own home: reading, doing the crossword, watching the TV in her own room, without needing to worry about shopping, cleaning, and cooking, etc. And there are always carers and other residents around and activities going on if she wants company. The person-centered approach of the staff makes for a very relaxed atmosphere and Mum is always chatting to them and sharing her stories. She has had a few medical issues, including a few days in hospital, and the staff have been very supportive in helping her back to health. They are also very good at communicating with us, her family.

Everything lovely and clean.

I would like to say that the breakfast meals are the best, the food is well cooked and enjoyable, my favourite meal of the day.

Thank you for giving my mum and all the residents a lovely Christmas which I also enjoyed while visiting. I would also like to praise the chef for the quality of food produced. All the staff and management put so much effort into providing a "home from home" festivity. A big thank you to all the team at St Brendans.

Facilities are great.

I felt very comfortable in knowing that mum was being well cared for in a happy and positive environment.

I am very pleased that Mum is happy and is in a safe and secure environment. Only downside is that laundry goes astray even when marked.

The carers are totally dedicated and do a wonderful job but anybody considering placing an elderly relative with dementia at this care home should read on.

One should consider very carefully that if dementia care should start to get difficult for your loved one then perhaps St Brendan’s should not be the home of choice.

After being a resident for 1 year we felt that St Brendan's seized upon Dad being hospitalised with a UTI as the opportunity to say then they could no longer accommodate his needs. Had the family been told from the outset that St Brendan’s only cater for limited dementia care then we would not have chosen this home for Dad's care. The decision to not welcome Dad back was taken whilst still undergoing antibiotic treatment for a UTI which can seriously change the behaviour of dementia patients.

We are now faced with moving Dad to a nursing home and disrupting his already confused and fragile life once again.

We find the staff very kind and caring. They look after my mother extremely well. St Brendans is very homely. All the residents are encouraged to join in all the activities and there are many.

Above all, my mother appears well cared for, supported and happy at St Brendans.

There are lots of different activities provided, something every morning and afternoon, the daily film shows, trips and walks out and access to the bar that is open 3 times a week. Residents are happy and enjoy their home at St Brendans.

As a volunteer, I see a different perspective of the home. Residents generally seem happy with their surroundings and staff. Occasionally there are complaints re the quality of the food. The activities are varied and well attended. The home is warm and well equipped and if anything is not available efforts are made to obtain what is required.

I specifically would like to highlight a certain staff member for going out of her way to support my grandmother who needed urgent transport for an infusion. This staff member travelled with my grandmother to the hospital after the 1st time she was sent home. Logistically, this was difficult but this staff member reassured me that all would be good. On top of her great work I would also like to thank 3 other staff members for all their care, understadning and support of nan during her time. Thank you from all of us.

The care and attention that mum is receiving is, in my opinion, 2nd to none. The staff are attentive and caring. On a recent hospital admission, the consultant said the notes that were provided were excellent and the best she had seen. So a big thank you to all at St Brendans.

My mother moved into St Brendans in April 2018. I think the care is excellent. There is a stable team of carers and they really do seem to genuinely care. My mum has gone from strength to strength since being there. Her confidence has grown. The facilities are really good. I would highly recommend it.